Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of interacting with Jack at King and Chasemore while searching for a property to rent. He was incredibly helpful, friendly, and made the process much easier. Jack answered all my questions and was always quick to respond, which made the experience stress-free. Highly recommend!
Cainan · 11 October 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Cainan. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from the Lettings team. Clear and prompt communication by phone and email making the process clear. Thank you Amelia and Jess.
M · 22 June 2023
Agent replied · 21 June 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 1/5
TrustpilotWorst service EVER
Worst service EVER, and I am still paying a high price for going with King & Chasemore. I have never known such appalling and unethical service such as this. The practices employed here are off the scale. Over two weeks ago, we served notice on King & Chasemore after we found out they had been lying to us for months about the bottom end of the chain (sellers of flat trying to sell a property with cladding that did not meet the new H&S standards). Even after we found this out and served notice immediately on Monday 7th October (upon the advice of our solicitors), we were met with increased resistance from their staff who refused to accept our notice. it took all week, and we had to contact their area manager to finally get this sorted. However, today, we find that our property is still being marketed on rightmove. We have emailed them to ask this be taken down immediately but are met with radio silence. The sheer spitefulness and unethical business practices of this organisation is appalling. The emotional and pyshical toll this has taken on us cannot be put into words and I am disgusted with King & Chasemore since this is still ongoing, (after the notification period). Do not use these jokers under any circumstances, they have the moral compass of a child rapist.
Jennifer · 8 October 2024
★★★★★ 2/5
GoogleLooking to buy a 1 bed flat. Viewing was good put in 2 offers and was prepared to bid further but in 2 weeks was never contacted by Josh or even told if my offers had been rejected or accepted . Overall dissapointing experience. Paul king
Paul · 23 June 2019
Agent replied · 21 June 2024
Thank you for taking the time to leave us your feedback and I would like to assure you that your feedback will be passed on to the Regional Manager. However, if you wish to discuss your concerns further, please feel free to contact us via review@countrywide.co.uk
Kind regards, Mike.
★★★★★ 5/5
GoogleWe can't help but commend Flo and Jack regarding our new rented flat. They have been with us all the way from preparing the documents to transition in our place. Both of them did a wondeful job and they gave us every bit of information all throughout.
Kikz · 11 October 2024
Agent replied · 11 October 2026
Many thanks for your outstanding 5* review and your generous comments Francis. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmelia and Flo were a great help, friendly and keen to listen to and help us find what we were looking for.
Richard · 22 June 2023
Agent replied · 21 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to share my experience as a customer of King & Chasemore Sales and Letting Agents Worthing, I moved to worthing a little over 1 year ago and I remember that at the time I was looking for a rental property, I was new in the country, I was learning the language Anyway, I'm still KKK, but I wanted to find a cozy place to receive my family.
That's when my property search saga began, I've been to all the rental companies and for me it was a big disappointment.
It was what impressed me the most and to reach this feeling was the bad service, I felt despised and discriminated against, a “cold” service.
I entered the MJ agency and asked the realtor to show me a property that had been advertised, I will never forget this episode, he told me he could only show me the property after checking my documents. I wonder if after he checked and i didn't like the property?
I am a journalist with expertise in marketing and advertising, I know very well that smart and modern companies bet on a "great" service. Taking you, as a customer, to a unique and magical experience, strengthening bonds and relationships.
Mainly in the real estate sector where people are not simply looking for a place to live, but a property to be their home, the comfort of their family.
It was then that I met King & Chasemore Sales and Letting Agents Worthing, through REBECCA, where at all times, from the first contact she received, she received me very well!
In this search I was insecure, scared, confused, hahaha, it was a mixture of feelings, I was looking for a HOME to receive my family that I love so much, my wife, my 2 children, Joaquim, 9, and Joao Vitor, 8.
But REBECCA, with its kindness, provided me with security, tranquility, perhaps my client profile at the time was not in accordance with the standards of the company or the lessor, but even so, Rebecca treated me generously and with that she gave me this Wonderful experience with King & Chasemore Sales and Letting Agents Worthing.
REBECCA THANK YOU VERY MUCH!
Years may pass, but this story of first place will always be remembered.
HELBERT CANDOTTIPositiveQuality, Professionalism, Value
Helbert · 22 June 2022
Agent replied · 21 June 2024
Thank you for your outstanding 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleKing & Chasmore Worthing have been my go to agent for over a decade, providing me with their valuable knowledge, expertise and assistance with my properties.
They are dedicated, reliable and helpful, nothing is too much trouble, I trust in them and they are very efficient and good at keeping me updated. Special praise for Jessica, she's the lady I have most contact with.
What I really appreciate is the amount of time they give to me, I never feel like just another customer, I feel that they actually care about meeting my needs. They take pride in their job and although I'm demanding they are are always supportive. I love their friendly, approachable manner, they remain professional but as a customer I see it as a relationship and I want to feel valued, respected and understood. I have a lovely working relationship with them and therefore for all these reasons I highly recommend them
Claire · 22 June 2022
Agent replied · 21 June 2024
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe can't help but commend Flo and Jack regarding our new rented flat. They have been with us all the way from preparing the documents to transition in our place. Both of them did a wondeful job and they gave us every bit of information all throughout.
Francis · 2 October 2024
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review and your generous comments Francis. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have viewed a few properties in the Worthing area with King and Chasemore over the last few months and have always found the staff very friendly and helpful. I am currently going through the reference stages to rent a property from them as I was very impressed with the marketing of the property as I knew exactly what to expect before I had a viewing, the friendliness and honesty of the staff and the general ease of communication between myself and King and Chasemore. A big thank you to Sarah Cole and all the staff at the Chapel Road, Worthing branch for making this as smooth as possible on hopefully my first move.
David · 23 June 2016
★★★★★ 5/5
GoogleI had an exceptional experience when buying a home via King & Chasemore. We had quite a few hiccups along the way, but Connor truly went above and beyond to make everything go smoothly. Communication was excellent, and during the seven months the sale was being processed, we felt confident that any issues would be dealt with quickly. I wouldn't hesitate to buy or sell via K&C in future.
Rosie · 22 June 2023
Agent replied · 21 June 2024
Thank you for your superb 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery professional, everyone was so friendly and helpful, they made the process straight forward and quick.
Ini · 11 October 2025
Agent replied · 9 December 2024
Thanks for leaving us your amazing 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFlo was very helpful in the Worthing office. Thank you for your help K&C. You are all been very helpful
Viktoria · 22 June 2023
Agent replied · 21 June 2024
Thank you for your amazing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleK&C, especially Alisa, helped us to get the successful sale that we wanted. Thanks to everyone in the Worthing office.
Nick · 22 June 2023
Agent replied · 21 June 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRebecca Bradley went the extra mile for me & I really appreciated her help & commitment. Thank you Rebecca!
Frances · 22 June 2023
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have spoken to letting team. They all are so wonderful, genuine, and polite.
Excellent telephone manner!
Unbelievably lovely. I strongly recommend them.
Feel safe with them.
Kaori · 23 May 2025
Agent replied · 11 October 2026
Thank you so much for your kind words! Our letting team takes great pride in providing exceptional customer service and we are thrilled to hear that you had a wonderful experience. Your safety and satisfaction are our top priorities and we are honoured to have your strong recommendation. Thank you for choosing us! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFlo was a pleasure to deal with and made the whole experience very enjoyable
Jeremy · 25 September 2023
Agent replied · 21 June 2024
Thank you for your kind 5*review! - Best wishes, Scott @ Customer Care
★★★★★ 5/5
GoogleThe office in Worthing is the best,nice meeting Jake and Daniel.
Vivian · 24 November 2023
Agent replied · 21 June 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMillie was absolutely excellent. She was friendly polite and made the viewing experience so enjoyable! Thank you!
Caitlin · 22 June 2023
Agent replied · 21 June 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently rented a property with Amelia as the letting negotiator. She arrived at the property to show me around just before the prearranged time. Contacted the landlord quickly to address a couple of questions I had and also made arrangements with Homelet to contact me regarding references. I found Amelia to be efficient, friendly & professional and everything progressed swiftly to a satisfactory conclusion. Thanks!
Paul · 22 June 2023
Agent replied · 21 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAmelia and Jessica went above and beyond in our moving out process! We highly recommend them
Fahad · 22 June 2023
Agent replied · 21 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI'm thoroughly impressed by the team's exceptional service. Jack, in particular, was instrumental in assisting me with my property search. Although I ultimately didn't proceed due to logistical reasons, his professionalism and kindness were outstanding. Additionally, Neil's empathetic approach significantly contributed to a stress-free experience. I strongly recommend this estate agency for their customer care and support.
Mike · 24 November 2023
Agent replied · 21 June 2024
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlthough not completeyet. Amelia has been nothing short of fantastic during a very stressful situation.
Jane · 22 June 2023
Agent replied · 21 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFab service as always from Erena Philip's and Angel Balwin...
Adam · 11 October 2025
Agent replied · 9 December 2024
Many thanks for your marvellous 5* review Adam. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.