Trusted Agent profile · Worthing
★★★★★
205 reviews across 2 platforms
15 Chapel Road, Worthing, BN11 1EG
King and Chasemore's office in Worthing, at 15 Chapel Road, is rated 4.4 out of 5 across 205 reviews on two platforms, including 187 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards King and Chasemore won in 2026.
The Trusted Agent 2026 results for King and Chasemore, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
GoogleHad such a great experience with Amelia and the branch. So helpful, friendly and informative. Would absolutely recommend. Amazing service which is so nice and refreshing in the current climate.
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
1/5
GoogleNot great experience so far. Multiple errors, didn't get back to me on several occasions and still haven't got any documents despite prompting. Very disappointed.
Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe have had nothing but good experiences with King and Chasemore as letting agents. They have always been responsive, attentive and sympathetic of our needs when looking for properties. We would recommend them to anybody looking to let in the area.PositiveResponsiveness, Quality, Professionalism
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
5/5
GoogleI found Lily of King and Chasemore to be delightful and genuine. I would definitely recommend this company for anyone that wants to buy/sell/rent property.
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleA pleasure to do business with! Made the whole experience really easy, I was kept up to date, I received good honest information and I trusted them completely. A real breath of fresh air. Thank you.PositiveResponsiveness
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThe office was very efficient and Sarah was really helpful and able to arrange 2 excellent viewings which resulted in my finding a property within a short timeframe.First rate experience.
3/5
GoogleI always use King and Chasemore Worthing for my property sales and purchases. The communication is fantastic, always updating me on viewing feedback and deal with the whole transaction for me. A cut above the rest, I would recommend them time and time again.
Hi Gemma, Thank you for the great recommendation! The King & Chasemore team in Worthing, are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales and purchasing process. It's great to see that you were able to benefit from their excellent service. Many thanks.
1/5
GoogleWould rate this a zero if I could! Absolutely appalling customer service. Repair reports went ignored for months. Left without a boiler for 3 weeks in winter and got told I was allowed reimbursement and then they never followed through. You have to constantly chase them for responses if you even get them. Waited for deposit to be returned 2 months later after having to be forced to seek outside assistance.
5/5
GoogleVery helpful with patience with a non tech type person. Felt reassured.
1/5
TrustpilotManager never in when I telephoned
Manager never in when I telephoned. Many lies told, no customer service, even when I raised some on going issues as a complaint. It did not bother anyone that potentially I had lost almost thirty thousand pounds, when too aborted sales came and went, and nobody showed the slightest bit of concern.
5/5
GoogleReally friendly people and also really helpful they are probably the best in the area
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotUnbelievably rude and untrustworthy
Think before you send your passport, driving licence and details of your financial accounts to this lot. I found them very unpleasant and untrustworthy. The manager became aggressive with me when I refused to increase an offer, started shouting at me and then flung the phone down. Very unprofessional.
1/5
GoogleThey make you feel like contacting them is a burden on their job. Response time is terrible and they are hesitant to commit to anything in writing. Never again will I use their services. Others may have experienced a fantastic service, however, I personally did not. What a shame to be one of the unlucky ones as many others seem to have had a good experience.NegativeResponsiveness, Professionalism
5/5
GoogleSuch a lovely service from Jessica today. Very efficient and effective service. Highly recommend
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleAmelia and the whole team have been really helpful during the moving in process
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleFantastic service from Flo, very professional yet a bundle of fun to deal with:)
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleI've been using K&S Worthing for a couple of years now and would thoroughly recommend them to anyone. Very professional and reactive to any eventuality. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
4/5
GoogleNice and transparent, keep it up
Thank you for taking the time to leave us this great review. Kind regards, Lucy, Customer Relations.
5/5
GoogleRebecca and Aisling have been amazing. They are quick to respond to you and very helpful with getting everything sorted. I can't recommend King and Chasemore enough.PositiveResponsiveness, Professionalism
Many thanks for the amazing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleFlow service was amazing the through the whole process, highly recommended
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally nice staff and fantastic service. Friendly and professional, 10/10.
Many thanks for your excellent 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleHave been a great help in trying to find a place to rent, really friendly team and very customer focused
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleVery helpful and supportive. Quick to action any repairs and always keep us updated. After the nightmare of the previous landlord really been greatPositiveResponsiveness, Quality, Professionalism
Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleMelanie helped us secure a place and it was the quickest and easiest experience thanks to her. Very [polite and friendly, responding to all queries quickly.
It is great to see another 5* review for our local team! Thank you for taking the time to share your experience. Kind regards, Scott @ Customer Relations
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
King and Chasemore's Worthing office has 205 reviews across two platforms: 187 on Google, 18 on Trustpilot (across the whole business).
King and Chasemore Worthing is rated 4.4 out of 5 across all 205 reviews, and 4.7 out of 5 on Google from 187 reviews.
Yes. In The Trusted Agent 2026 awards: King and Chasemore, Worthing won Trusted Agent; King and Chasemore, Brighton won Trusted Agent; King and Chasemore, Church Road won Trusted Agent; King and Chasemore, Berwick-Upon-Tweed won Trusted Agent; King and Chasemore, Saltdean won Trusted Agent.
King and Chasemore Worthing, 15 Chapel Road, Worthing, BN11 1EG.
