Every review we hold for the Worthing office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTop quality service from the whole team, Mel being the engine room of the whole operation, professionalism personified, couple of shaky moments with ‘exchange’ dates being negotiated at the last minute, but the deal got pushed through with all parties happy, one special mention also, to Perry who was the guy we met on our first viewing of the property, this boy is destined for selling greatness!!!! Thanks again Jacobs Steel for delivering a first class buying experience and lovely touch with the welcome pack and flowers!!!!
Mark & Jade
Gary · 16 June 2018
Agent replied · 14 June 2024
Thank you very much for you kind review. If we can help further, please let us know.
★★★★★ 5/5
GoogleThanks alot for Jacobs Steel company , they are very friendly and helpful , especially thanks to William in letting sector , he wait my relative and give her time to show me house , many thanks 😊 …
Hala · 15 June 2023
★★★★★ 5/5
TrustpilotA great experience
From start to finish, Jacobs Steel dealt with all of our needs in a professional and expedient manner. Amelia was great in showing us our property and Rachel went to great lengths to sort out any issues that cropped up. Would recommend using them.
Michael · 6 January 2023
★★★★★ 5/5
GoogleThe whole team were fantastic for our sale. Especially Matt, Perry and Mel. A top service, would highly recommend. Thanks for a friendly approach and quick sale! Jackie and Ollie
Jackie · 16 June 2019
Agent replied · 14 June 2024
Hi Jackie,
Thanks for leaving us such a great review. The team will be really pleased!
If you haven't already, head over to Facebook and like our page. We keep our page engaging and up to date with all the local goings on; plus, we've some exciting news being announced at the end of April and our Facebook followers will be the first to hear about it!
Wishing you all the best,
The Jacobs Steel Team
★★★★★ 5/5
GoogleThe best estate agent I’ve ever dealt with in 36 years all along the south coast. Quick to communicate, efficient, friendly and professional. I would recommend Jacob Steele to anyone.
Carly · 16 January 2024
★★★★★ 5/5
GoogleHayley Hill at Jacobs Steel has been amazing as the Property Manager for my tenancy. She’s always gone above and beyond, handling everything quickly and efficiently.
Whether it’s sorting out maintenance issues or keeping me informed, Hayley’s been approachable, proactive, and professional. She’s made the whole process stress-free and is such a credit to Jacobs Steel.PositiveResponsiveness, Quality, Professionalism
AI · 27 December 2024
★★★★★ 5/5
TrustpilotThe Jacobs Steel team are outstanding
The Jacobs Steel team are outstanding. From the initial meeting through to the sale of the property, at each stage we were kept informed and advised, nothing was too much trouble. As this was a sale of a property owned by dearly departed family member, the manner in which it was sympathetically and professionally handled by all of the colleagues at Jacobs Steel was very much appreciated. Thank you.
Nik · 25 October 2021
Agent replied · 13 June 2024
Hi Nick,Thank you very much for taking the time to leave us a wonderful review. We are thrilled that you are so pleased with your experience with us.Wishing you all the best for the future!The Jacobs Steel team.
★★★★★ 5/5
TrustpilotGreat service
I can completely recommend Jacobs Steel for their professional service. I have used them multiple times since moving to Worthing and they continue to provide an excellent service with high levels of communication, expertise and local knowledge. All the staff I have been in contact with have provided high levels of customer care. I have bought and rented properties with Jacob Steel and both have been handled perfectly. I recently sold a property with them and again, excellent service throughout.
Jody · 21 November 2023
★★★★★ 5/5
GoogleIt was one of the best renting experience for us. Very straight forward process. Thank you Jacob Steel
Ngozi · 17 August 2024
★★★★★ 5/5
GoogleGreg and his team have been amazing during this whole process. They are not only friendly and professional but kind and understanding. When the purchase became protracted I had a weekly phone call updating me on progress. This kept me informed and calm. If I could award 10 stars I would !. Highly recommended
Linda · 15 June 2021
★★★★★ 5/5
GoogleWe bought our apartment through Jacob Steele and they were so great we decided to use their management services when we rented out our property. All the staff we have dealt with in the sales and lettings teams have always been extremely professional and helpful, we couldn't have asked for a better. Highly recommended for any sale or rental services.
Clare · 10 November 2024
★★★★★ 5/5
GoogleVery professional service from Mel and the team at Jacobs Steel saw us through the sale of our house. Excellent advice on sale process and marketing. First rate communications throughout.
Gordon · 16 June 2018
Agent replied · 14 June 2024
Hi Gordon,
Many thanks for your excellent review. If we can help further, please get in touch.
★★★★★ 5/5
GoogleWas really impressed from the word go - a very professional, but unpushy manner, no hard sell (unlike some other Estate Agents who I met). Sale was excellently handled - very responsive, with good communication throughout. Would recommend without hesitation. Thankyou to all at Chapel Road branch.
Pete · 15 June 2022
★★★★★ 5/5
GoogleVery happy with the service that Jacobs Steel provides so far, the communication is efficient and the staffs are very friendly and professional. Special thanks to William and Sophie, with their prompt help from the beginning, we feel very reassuring for the stay in our new home!
Kai · 15 June 2022
★★★★★ 5/5
GoogleI have undertaken many maintenance jobs for the letting team. I work closely with the property maintenance team of Hayley, Leigh-Ann and Holly who are all very knowledgeable and communicate well about problems that may arise in the properties and how we resolve them together.
It is a pleasure to work along side the team and cannot recommend them enough.
Eliot · 2 November 2024
★★★★★ 5/5
GoogleI have worked as a surveyor for many different estate agents. Jacobs Steel has just let a premises for us and I have been very impressed with the number of potential tenants they showed and how professional they were. I would recommend them to any one who is considering renting there premisses.
Well done Jacobs Steel and thank you.
Kindest Regards
Steve Roffey and Fery Azimi
Stephen · 25 July 2024
★★★★★ 5/5
GoogleJacob steel team have been amazing through out our renting process. We were very stressed as it was difficult to find a good property due to Covid, but the team made things much easier for us. We would like to thank Sophie in particular, she made the whole process very smooth.PositiveResponsiveness, Quality, Professionalism
NJABULO · 15 June 2021
★★★★★ 5/5
GoogleIt was a bumpy ride but thanks to the support of Libby and the team we got there in the end. Many thanks Jacobs Steel
Edward · 15 June 2020
Agent replied · 14 June 2024
Hi Edward,
Thanks so much for taking the time to leave us a review.
If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners and landlords.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleGreat job done by Mel on the purchase of our house in Worthing, we found her extremely helpful and attentive and a pleasure to deal with!!! Thanks Mel :-)
John · 16 June 2018
Agent replied · 14 June 2024
Hi John
Thank you for your kind review! Hope you are settling in well.
From all at the Town Centre Office
★★★★★ 5/5
GoogleVery professional and friendly staff.
Thanks to Natalie the whole procedure went quickly and stress less.
Rafal · 20 August 2024
★★★★★ 5/5
GoogleJacobs Steel sold my flat for me and what an amazing service they provide right from the start. Luke the manager came out to see me and really sold the service they provide, it wasn't like other agents, he was really approachable, wanting to give as much info about what they provide and why the price for the flat was with in reason with the current market, excellent manager with excellent knowledge! With viewings I then had Sienna and Amelia mainly supporting with these, they were amazing in keeping me informed of viewings and any potential buyers. They were also really approachable and wanting to help as much as possible get buyers. Once I had a buyer, Jacobs Steel has staff who support with liaising between buyer's/sellers/solicitors, I had Richard supporting me and he was absolutely amazing, really pushing for things to get moved on when things got slow and his knowledge was brilliant!
Overall I would 100% recommend Jacobs Steel, for their excellent staff, excellent communication and excellent service! Thank you again!
Danielle · 18 September 2023
★★★★★ 5/5
GoogleI would highly recommend Ollie Whiting and his team at Jacobs Steel we received a thoroughly professional courteous service throughout the letting process fully informed at all times.The property was only on the market for 2 weeks until a suitable tenant was found ,so very happy with the fully managed service provided.
Thank you
Simon Sapsted.
Simon · 15 June 2020
★★★★★ 5/5
GoogleOne of the best rent-a-flat-via-agency experience! The process went smoothly and quickly. The staff was very professional, especially, I would like to thank William Payne for being attentive, well organised and a helpful lettings consultant!
Dora · 15 June 2023
★★★★★ 5/5
GoogleVery professional and friendly company.
A much more personal service.
Thoroughly recommend.
Louise · 19 March 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
