Trusted Agent profile · Worthing

Jacobs Steel Worthing reviews

4.9

★★★★★ Excellent

540 reviews across 2 platforms

12 Chapel Road, Worthing, BN11 1BE

Jacobs Steel's office in Worthing, at 12 Chapel Road, is rated 4.9 out of 5 across 540 reviews on two platforms, including 421 Google reviews rated 4.9.

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4.9 / 5

421

Reviews on Google

This office

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119

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Worthing office, from every platform, shown as written. First names only.

5/5

Google

Ollie and his team have been very easy to work with , it has been a very positive experience indeed!

Robert · 16 January 2024

5/5

Google

We are using Jacobs Steel Lettings to fully manage our buy to let properties. They have found suitable tenants quickly at the rates agreed on our first meeting. The management of the property and maintenance issues has been excellent. I would highly recommend and will be using them for future properties in our portfolio!

Evohomes · 24 September 2024

5/5

Trustpilot

With a very difficult market &…

With a very difficult market & protracted timescale Jack & Rachel finally got us over the line. Pleasure dealing with them & all the J&S team & would definitely recommend

Sharon · 17 July 2025

5/5

Google

Will and his colleagues were incredibly helpful and responsive. They were courteous and polite and Will was very quick to answer any queries or concerns which made the whole process a lot less stressful. Thank you.

Kev · 15 June 2022

5/5

Google

Absolute stars, they have made my flat hunting a lot easier, and they made the process smooth. Sophie and Madi were so accomodating and kind. I am so happy I found a flat with Jacobs Steel.

Cloe · 15 June 2022

5/5

Google

Will, Sophie and Ollie were really helpful. They kept us informed every step of the way and it was by far the easiest move in process we've ever had managed by a lettings agent.PositiveResponsiveness, Quality, Professionalism

AI · 15 June 2022

5/5

Google

Since the start of the process to let out a flat, everyone I have spoken to at Jacob Steele has been informative, helpful and professional. I would recommend Jacob Steele to anyone, and will continue to use them in the future.PositiveResponsiveness, Professionalism

Sarah · 15 June 2021

5/5

Google

We’ve had a great experience with jacobs steel Broadwater. Sophie Waller has been excellent. She’s very responsive and has made our whole process of becoming first time tenants stress free and easy. I would definitely recommend Jacobs steel to a friend.PositiveResponsiveness, Professionalism

Sophie · 15 June 2021

5/5

Trustpilot

Professional, efficient, friendly and helpful team - highly recommended

Matt and his team were knowledgeable, helpful, friendly and professional throughout the process, helping us to move quickly and smoothly through first the rental then the subsequent sale of our property. Highly recommended.

Wendy · 30 September 2022

5/5

Google

Expert good advice and efficient staff

Jackie · 16 February 2026

5/5

Trustpilot

First Class estate agents!

From start to finish Jacobs Steel have been absolutely marvelous. Their advice and support through the selling process was first class and their excellent Sales Progression team worked tirelessly on our behalf to make sure our move was successful.

Mr · 14 March 2025

5/5

Google

Thank you Will & Natalie for all your professional help and advice in getting the flat sorted. Fantastic service from all @ Jacobs - Steel!!!

JSP · 15 June 2023

5/5

Trustpilot

Great company to deal with

Great company to deal with. From start to finish everyone I dealt with were above and beyond professional. Thank you Rachel for getting me over the line 😊

Victoria · 6 March 2023

5/5

Trustpilot

Made the sale feel much easier

We used Jacobs Steel to sell a property over the past few months and they have been absolutely brilliant - professional and helpful throughout. The team were thoughtful and professional from the first interaction to the last. The element I most recommend is that you are allocated a 'sales progressor', someone dedicated to supporting your sale. I was a little unsure about how helpful this would be in practice, but it honestly was fantastic. The sales progressor kept in regular contact with us and the buyer and provided an essential communication channel when things got stuck (usually due to conveyancing issues) and helped keep the sale moving forwards, with the perfect amount of intervention. I was very impressed at how successful and supportive this element of the service was: it created massive value for me and significantly reduced some of the most stressful aspects of house selling.

Mandy · 11 October 2022

5/5

Trustpilot

Sale & purchase ….

My husband and I cannot speak highly enough of Jacobs Steel, and in particular our Sales progressor Rachel who was fabulous throughout the 7 month process! She was proactive, professional and efficient all rolled into one. She made us feel like her number one priority despite having multiple other clients to deal with every day. Also Greg McGugh who valued our property was a delight to work with and also very professional in getting us to market and finding us a buyer.I would definitely use Jacobs Steel again.

Caroline · 10 October 2022

5/5

Trustpilot

To Libby and Jacobs Steel crew

We want to say big thank you to our amazing estate agent Libby from Jacobs Steel for all what she did to help us to finalised our case. She was always professional, kind and very helpful. We will recommend her and all her colleagues from Jacobs Steel to our friends. Greetings from Marcin and Barbara

Marcin · 2 November 2021

Agent replied · 13 June 2024

Hi Marcin and Barbara,Thank you very much for leaving a review for Libby. We're so pleased you enjoyed your experience of working with Jacobs Steel and we look forward to helping you again in the future.Best wishesThe Jacobs Steel team

5/5

Trustpilot

Excellent estate agents in Worthing

Luke and his team found us the best possible buyer at the right price, and were excellent to work with in every respect.

Giles · 19 July 2023

5/5

Google

Mel Daddow, sales manager, far exceeded my expectations throughout the whole process. Estate agents don’t have the best reputation however every time I phoned the office for an update she knew off hand exactly what was going on with the sale and was really helpful and proactive in resolving a couple of queries I had a long the way. Very happy customer 😁

Chris · 16 June 2019

Agent replied · 14 June 2024

Thank you Chris for your kind review!

5/5

Google

After an agreement was made on the sale of my house, I was looking for another house that needed modernisation. Most estate agents send you details of any old property to view, but I found that Perry, in particular, took my request seriously. He didn't waste either of our time, he knows what you want and he's good a his job. Lovely fella.

Fred · 16 June 2019

Agent replied · 14 June 2024

Thank you for your kind review. We are delighted that you built a good bond with Perry to help in your search!

5/5

Google

Jacobs Steel let my Southwick property within a matter of days and have been managing it for me for a few months now. I'm really pleased with the service - Ollie and the team are friendly, professional and make the whole process stress-free and easy. Thank you!

Jasmin · 16 June 2019

5/5

Google

Thanks to Jacobs Steel, especially Madi and Sophie, we moved into a prefect new home. Amazing day-to-day communication, easy process, professional and caring, we definitely recommend this agency and their teamPositiveResponsiveness, Quality, Professionalism

Emmanuelle · 15 June 2022

5/5

Trustpilot

The whole team at Shoreham were…

The whole team at Shoreham were friendly, helpful, supportive and professional. Selling a house is a stressful time, but they helped us the whole way through the process. Would definitely recommend them.

Yvonne · 19 July 2022

5/5

Google

The service provided was excellent. We were kept informed of developments throughout the application process, and found all members of the team to be polite and helpful. Extra thanks to Sophie for all of your help, much appreciated 😊

Kelvin · 15 June 2021

5/5

Google

Amazing, prompt service. All the staff are lovely and the experience couldn’t have been smoother. Would recommend

Freya · 13 October 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Jacobs Steel's Google reviews
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