Trusted Agent profile · Worthing
★★★★★
540 reviews across 2 platforms
12 Chapel Road, Worthing, BN11 1BE
Jacobs Steel's office in Worthing, at 12 Chapel Road, is rated 4.9 out of 5 across 540 reviews on two platforms, including 421 Google reviews rated 4.9.
Every review we hold for the Worthing office, from every platform, shown as written. First names only.
5/5
GoogleI can't stress enough how great Jacob Steel have been, I've used them twice and each time its been a fantastic, quick, clear and personalized service. Everyone is very helpful and friendly throughout the process and are great at communicating promptly whenever you need support.
5/5
GoogleHonestly could not fault Jacobs Steel and recommend Sophie enough. She was very responsive and made the process super easy for us and always chased up any queries for us. Very attentive and polite. Highly recommend this office Thankyou!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWilliam Payne and Sophie Waller were very professional, signing of all the paperwork could not be easier. Very approachable staff at Jacobs Steel, all our (many) questions were answered with a smile!
5/5
GoogleMy brothers and I had to get the property ready for rental and actually rented as quickly as possible whilst we were all at least 90 minutes remote from the property. We entrusted J&S to handle the task from initial recommendations as to extent of work required, through obtaining quotations to overseeing house clearance, redecoration, new floor coverings, supply and fit of new oven, garden tidying. They did all of this within projected timescale and then rented out within days of project completion. We were kept fully appraised of progress and would not hesitate in recommending Jacobs and Steel in view of the professional service provided.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMe and my partner spent a while looking for flats in the Worthing area, Orchard & the team at Jacobs Steel were all very helpful and helped us find a flat we absolutely love!
5/5
GoogleThe Jacobs Steel team based at 54 Chapel Road, Worthing were really good to deal with. I bought a property through them and they couldn't be more helpful. I can def. recommend them!!! Thank you for all your help and support throughout the process, very much appreciated.
5/5
TrustpilotSelling our house
From the outset, Jacob Steel have been professional and a pleasure to deal with. They gave a realistic evaluation and we trusted their integrity throughout the process. They listened to us, took time to get to know us, and have provided good advice at every stage of the process. We recommend them to anyone wanting to sell their house without reservation.
5/5
GoogleThe staff in the property maintenance section at Jacobs Steel are second to none. Very helpful, always willing to go above and beyond, as a contractor with them for many years now, I could not ask for much more, best in the business!
5/5
GoogleThe service from Jacobs Steel Lettings has been brilliant. Professional and friendly, showing lots of patience and understading to me in buying a suitable flat to put on the renting market
5/5
TrustpilotThe Manager and staff were particularly…
The Manager and staff were particularly helpful to my sister in law who had never sold a property in her life she is over 65 and not used to paperwork. They managed all the viewings and then gave her expert advice on which was the best purchaser to accept an offer from. Through the whole process, they gave her support and confidence to make decisions and ensure all the forms and documents were completed. I cannot recommend them highly enough.
5/5
GoogleVery professional and helpful, could never do enough to assist in ant way they can
5/5
GoogleJacobs Steel were magnificent with helping me with a rental. Natalie,William and the team were thorough, patient and helpful throughout.
5/5
GoogleI recently appointed Ollie Whiting and his lettings team at the Jacobs Steel office in Worthing, to let a refurbished building of 12 flats. I have been a landlord for 18 years and don’t recall ever working with such a professional and efficient team. They understand that communication is paramount and secured good tenants for all the 12 flats very quickly. I can comfortably recommend this lettings team!
5/5
GoogleAmazing dedication and determination from Gregg who was instrumental in the purchasing of my mums new home. Thanks to Gregg and his team, they went above and beyond!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleIm happy and contented in my new place,very convenient for me from all the bus station,train station and all the shops.The house is new refurbished.I love it the furnitures are new and the carpet as well. The agents also of jacob steel is so accomodating and easy to communicate with. Thank you
5/5
TrustpilotBig shout out to Chapel Road JS office.
Big shout out to Chapel Road JS office.Libby went above and beyond in our purchase and we thank her. Available, professional and courteous at all times.Thank you,Patrick and Annette Coyle.
5/5
TrustpilotBrilliant experience. Would definitely recommend!
My move had quite a lot of ups and downs (as they do!), and Jacobs Steel were brilliant and supportive throughout. They were professional and easy to contact at any time, as well as being very friendly and helpful. I would definitely recommend them to other buyers/sellers.
5/5
TrustpilotHands down the easiest review I’ve ever…
Hands down the easiest review I’ve ever written. Joe and Jack at JS Worthing. Refreshingly honest and efficient. Estate agents with integrity at last! Well done and thank you 🙏 Matt at Apollo Mortages too!
5/5
Googlevery helpful on move in - quick responses, and followed through with requests / regularly checked in - if you get Leigh-Anne you're in good hands
5/5
GoogleMatt West was so calm and patient. Covid caused so many issues but even when they were at at my end, he handled things professionally and with kindness. Can’t ask for more really! Recommend!
5/5
GoogleCouldn’t recommend enough. Patient even when I’m being annoying
5/5
GoogleI'd definitely recommend using Jacobs Steel to help let your property. There's a large enough team for there always to be someone available to help, even though they have individual responsibilities. I found them to be professional, helpful and clearly good at their jobs. My flat was expertly marketed, let within days and the whole process ran to the timescale we agreed at our first meeting. I'm hoping the tenancy runs as smoothly!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleJacobs steel Lettings have been great, we’re first time renters so didn’t really have a clue, they have been happy to answer any questions we have had and have been very quick with responding. All of the staff are really nice and willing to help whether over the phone or through email. They are partnered with another company which helped us set up our utilities and everything which made the whole experience that much easier. We had an issue with our heating and they sent someone out to us the same day and it was all sorted very quickly. Can’t recommend them highly enough! Our renting experience has been great with them!PositiveResponsiveness, Professionalism
5/5
GoogleExcellent service from Jacobs Steel. Luke supported us throughout the process and went above and beyond. Every email was answered rapidly meaning we were always kept up to date with our purchase. If they provide this good level of service to buyers I can only imagine the support to vendors goes even further.
Hi Bill, What wonderful comments. Thank you for taking the time to share your thoughts with us. If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners. @jacobs.steel on Facebook @jacobssteel on Instagram We hope you're very happy in your new home! The Jacobs Steel Team
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