Jacobs Steel Worthing reviews

★★★★★ 5/5

Google

I have worked with Jacob Steel for 2 years, working as a Conveyancer assisting their Vendors and Purchasers with legal work. Jacob Steel are determined to get their sales and purchases through with the utmost urgency, as a Conveyancer, when I give them an update of progress, they assist me with similar urgency, thus making sure sales and purchases complete with in 6-8 weeks of instruction If you want your sale/ purchase to complete in such timescales, Agency Assistance is vital, Jacob Steel are experts in such mattersPositiveResponsiveness, Professionalism

Jason · 15 June 2021

★★★★★ 5/5

Google

I would recommend Ollie and the team without hesitation to anyone needing assistance with a rental property. I was stuck abroad in Covid crisis, and they made my life much easier by finding a new tenant and dealing with the rental of my house amazingly. Ollie is very professional, kind and very understanding and managed to find a tenant very quickly. Communication was clear and informative, response to emails and phone calls very quick. The service they provided was just great but above all they were friendly and supportive considering current situation. I would definetely recommend them and will be more than happy to use them in the future.PositiveResponsiveness, Quality, Professionalism, Value

Martina · 15 June 2021

★★★★★ 5/5

Google

I highly recommend Jacob & Steele, in particular the Worthing High Street branch. My point of contact was Matt who guided me through the purchase of my new home. He was very professional, personable & hugely helpful in smoothing out the difficulties. Matt kept a close eye on things and made sure all went through on time. He & the rest of the team really were outstanding. Gregg came to the rescue when moving day went pear shaped and I didn’t arrive in Worthing until after 10pm. Gregg offered to come out at that hour to hand over the house keys. Wow!! Gold stars all the way for this team. Many thanks to you all Kantarama Baker

Kantarama · 15 June 2021

★★★★★ 5/5

Google

The whole team at Jacobs Steel have been utterly amazing and they made my transition to becoming a landlord so seamless and hassle free! I would highly recommend Jacobs Steel to work with if you want a high quality service, professional and caring company to rent your property with. Personal shout out to Ollie, Sophie and Ella who have given me so much help and support along the way and made me feel at ease renting my first ever house out.PositiveResponsiveness, Quality, Professionalism

Emma · 15 June 2021

★★★★★ 5/5

Trustpilot

Matt West was very efficient

Matt West was very efficient, helpful and attentive. He guided me through the whole process, making the purchase of the property a very pleasurable experience. I would be very happy to deal with him again and will recommend him to my friends and colleagues.

Ron · 11 February 2022

★★★★★ 5/5

Google

Fantastic service and got the sale of the house over the line in good time , even with the Covid situation... Special thanks to Ben & Greg, but not forgetting all the staff whom I didn't have much to deal with that make up this amazing team.

Anthony · 15 June 2021

★★★★★ 5/5

Google

Jacobs Steel (Worthing) were helpful and professional throughout the entire process when my father recently purchased a retirement apartment through them. Arranging viewings (particularly at a development full of elderly, vulnerable people) in the middle of a pandemic is challenging but Agent Matt was extremely competent at accommodating this and also both helpful and sympathetic to the needs of my father's disability. I would definitely recommend them as an Estate Agent and would be happy to use them again.

Natasha · 15 June 2021

★★★★★ 5/5

Google

Very happy with the service. Libby, Laura & Matt were all exceptional in their professionalism. They particularly managed the solicitors, buyer & management agent very well. Always kept me up to date with any issues raised and worked hard to ensure they were resolved. Would definitely recommend Jacob Steel to anyone

Lee · 15 June 2020

★★★★★ 5/5

Google

I would highly recommend Jacob Steele to anyone looking to purchase a property. We have recently completed on our first home and Jacob Steele made the process seamless, they provided continuous support, always responding quickly and making everything seem so straight forward. Libby helped us from our first viewing right through to collecting our keys, she was so lovely and shared our excitement throughout the process. Thank you to all the team!

Zuleika · 15 June 2022

★★★★★ 5/5

Trustpilot

I can’t praise them enough

I can’t praise them enough. I had 15 viewings in 2 weeks which led to an offer on my house. All of the staff were so helpful and the feedback was great.Everyone from the manager, the staff and the sales progressor assisted me and I am very grateful for all their help. I won’t hesitate to recommend you.

Christine · 17 September 2025

★★★★★ 5/5

Trustpilot

Exceptional sales manager…

Greg was an exceptional sales manager regarding our sale of our property in Longlands. Greg’s professionalism, customer service, interactions and updates was second to none. Made the whole process so much more pleasant. Wouldn’t hesitate to use Jacob Steel again. Thank you

Andy · 2 December 2021

★★★★★ 5/5

Google

After a dreadful experience with another estate agent, selling our house with Jacobs Steel was a breeze. Every member of staff who dealt with our sale was professional and polite and they genuinely care about doing the right thing by people. Their Sales Progressor Rachel Goff is fantastic, she’s so knowledgeable about the conveyancing process and couldn’t be more helpful. Thank you Jacobs Steel, we can’t recommend you enough.

David · 15 June 2022

★★★★★ 5/5

Google

First time using Jacobs Steel Lettings in finding the perfect place to live, which ticked all of my boxes! My experience from start to finish was stress free and despite giving them a very short timescale for moving, Sophie and Ollie were extremely professional, knowledgeable and basically made everything happen in a very short space of time. I can't thank them enough for all their help and would definitely recommend the team and use them again in the future. Huge thank you.

Annalee · 15 June 2020

★★★★★ 5/5

Google

Cannot rate highly enough our experience of dealing with Jacobs Steel, with particular mention of Sophie and Ollie. We were given notice by our previous landlords somewhat unexpectedly just two days before going on a cruise in the Caribbean. After a false start with another agent we contacted Jacobs Steel whilst still away and arranged a viewing for the day we flew back to the UK. Despite us being somewhat bleary eyed for the viewing and the chaos that was starting to occur around us due to Covid 19 Sophie was enthusiastic in showing us around the property, which we fell in love with immediately. Despite the challenges that arose as lockdown was imposed just a few days later, everything went very smoothly with all further communication being done electronically. Each part of the transaction was dealt with professionally by Ollie, and we moved in exactly on the date originally proposed. We really cannot rate Jacobs Steel highly enough, and would thoroughly recommend renting through them.

Boo · 15 June 2020

★★★★★ 5/5

Google

I would recommend Jacobs Steel for property management. Ollie has been cool and calm in a situation recently I’ve been in and put himself out to help. He has knowledge that has helped me with situations throughout the time I have rented my property with Jacobs steel. I’m very happy with the service. It’s friendly professional and thorough. And one of the things I appreciate the most is when I telephone the office someone is there to talk to! Thank u!

Laura · 15 June 2020

★★★★★ 5/5

Google

We are moving abroad and need to rent out our home whilst we are away. From the first time we met Ollie, we felt that he and Jacob Steel were people we could trust to do the right thing in ensuring everything goes smoothly. The photographs taken of the property were superb and Ollie's attention to detail and focus was excellent. We were lucky to find new tenants relatively quickly and any necessary follow ups were done in a timely manner with good updates along the way. There were some moving abroad specifics that needed to be followed up and Ollie ensured this was done too (all of us learning along the way)! Don't let the relatively 'newness' of Jacob Steel lettings put you off - they are professional and determined to do a good job for both parties. Highly recommended!

Anne-Laure · 15 June 2020

★★★★★ 5/5

Google

Me and my partner had viewed numerous properties with different letting agents for the best part of this year, and Ollie at Jacobs Steel was by far the most helpful, transparent and easiest person to talk too. Finding our first home and moving during the Covid-19 crisis was very daunting, but we were guided through every step of the way with ease. Any questions we had were answered quickly and any problems we encountered were resolved almost immediately. Massive thank you to Ollie and the team at Jacobs Steel at Worthing, we would recommend anyone looking to move, or find a new home to get in contact with them.

Amber · 15 June 2020

★★★★★ 5/5

Google

Thank you to all the team at Jacobs Steel Lettings Broadwater office for securing us a tenant for our new rental property. Both us and our tenant had very specific requirements and a limited time frame and Ollie Whiting and Sophie Waller managed to get all the negotiations completed in time for all parties. We found them to be courteous, polite and knowledgable, they returned phone calls promptly, answered emails and the Contract were efficiently dawn-up/amended and transacted on time. We needed tradesmen promptly to prepare the property and the local office knowledge base was invaluable. We were also very pleased with the quality of Jacobs Steel's advertising that got us to this stage. All-in-all, a great job!

D · 15 June 2020

★★★★★ 5/5

Google

Being the agents on the property we have just bought, Jacobs Steel could not have been more helpful. Initially things moved very quickly and smoothly and when we hit little snags (not down to JS), our emails and phone calls were quickly responded to and dealt with accordingly. Peter was very helpful throughout.

Martyn · 16 June 2017

★★★★★ 5/5

Google

I rented a flat in Worthing through Jacobs Steel and am more than happy with their service. I dealt with Holly and Will, who were very professional and friendly at all times. I especially appreciated the way they kept in regular contact so that I always felt on top of the rental application process. I highly recommend Jacob Steel for anyone looking to rent a property in this area.

Jeremy · 15 June 2022

★★★★★ 5/5

Google

Wonderful service from Mel Daddow and her team - her professionalism and guidance during the sale of our Mother’s bungalow in High Salvington has been much appreciated. Quite a few hurdles along the way but Mel was always on hand to offer her expert advice and help. Thank you Mel.

Sue · 16 June 2019

★★★★★ 5/5

Google

Fantastic service - our house went through to exchange in about 9 weeks. Luke Gladdish was extremely helpful in guiding my whole family through the sales process, chasing queries and keeping us up to date. I would highly recommend Luke and the whole team at Jacobs Steel.

Henrietta · 15 June 2020

★★★★★ 5/5

Google

Will Payne and the rest of the Jacobs Steel team has made moving into my first rented property incredibly easy! The service was top notch, and Will is a great asset to the company. I hope he gets the praise deserved!

Luke · 25 June 2024

★★★★★ 5/5

Google

Perry Johnson was the last guy in a team that ‘pushed through’ our flat sale.. He was like the proverbial Swan .. all clean/ bright/ calm up top, but couldn’t see his paddles, flapping.. Get young enthusiastic chap.. Thank you Thanks to ALL @ Jacob steel

Mick · 15 June 2020