Bartrop & Dilks Property Services Worksop reviews

★★★★★ 5/5

Google

We have dealt with Bartrop & Dilks to sell our property and to buy a new build property. From having our property valued to selling it the team were very professional and efficient. Kara was our first point of contact and we could'nt have wished for anyone better to handle our sale. She always kept us in the loop and was there to answer any of our questions we might have had. The purchase of our new build we dealt with Rachel. she too is very professional and efficient and always on the 'ball' She always has your best interests at heart and is with you 100% through your journey. If we had any queries we just had to speak to Rachel and she would sort it straight away. These two ladies are a credit to Bartrop & Dilks and help make Bartrop & Dilks the best property Services company, in our opinion to deal with. We would always highly recommend. Thank you for making it all stress free.

Bev · 3 June 2020

★★★★★ 5/5

Facebook

Highly recommend B&D, as landlords we have used them for over 5yrs both in selling and renting properties within the Worksop area and continue to use them as a managing agent. They take the pressure off finding and vetting tenants as well as dealing with tenant/property issues quickly and effectively. Everyone is v lovely in particular Beti and Debra who are our main contacts. We have been very impressed with the profession yet friendly service they provide and we trust all their contractors with both competitive pricing and quality of workmanship. Overall we would highly recommend using B&D.

Jude · 13 December 2019

★★★★★ 5/5

Google

Just used Bartrop & Dilks to fully manage my first property in the area and could not be happier. Jeanette is lovely and a great help. Kerry is also fantastic, found tenants quickly and organised everything for the house to be up to standard for the tenants moving in. I don’t live in the area so it’s great to work with a team that is so lovely and helpful. Thank youPositiveResponsiveness, Quality, Professionalism

Rupi · 26 August 2021

★★★★★ 1/5

Google

***UPDATED *** Biggest Liars! Surprising how everyone that gives them a negative review has been told that they don’t exist!! CHECK BACK 8 MONTHS AND THEY HAVE A POSITIVE 5 STAR REVIEW FROM CHRIS LEVER WHO WORKS FOR THEM! So untrustworthy! Most of the positive reviews are more than likely fake cos I don’t see how anyone could give more than one star!! This is the whole experience you get with Bartrop & Dilks. They are never in the wrong and don’t take any criticism lightly. Time to accept your shortcomings and sort out your customer service skills rather than trying to cover up your many flaws! Original post: Horrible experience with these! Once were decent but not anymore. Jeanette couldn’t be any ruder if she tried and ignores any issues and lies to help out herself. Used to think I would always rent through them but you can’t treat people the way she does and still expect to keep customers. Disgusting customer service!

Robert · 4 June 2019

★★★★★ 5/5

Google

A huge thank you to Beata, who, from start to finish, proved professional, helpful & very informative. Her approach to representing Bartrop & Dilks contributed to our eventual choice of property. First impressions and ongoing communication easily outstripped any other agent we'd dealt with over the preceding couple of months, both in quality of approach & attitude. A real credit to the Company without question..!! :) Highly recommend.

John · 4 August 2024

★★★★★ 5/5

Google

Just wanted to say a massive thank you to Kara. We recently required help with a valuation on a difficult property and Kara was wonderful. You are an absolute treasure to the team there and we will recommend your services again.

Mrs · 27 April 2024

★★★★★ 5/5

Google

Approximately 20 days after enquiring about a rental property, I moved in today. Every question and enquiry was answered promptly. An effortless process. A hugh thanks to the rental team.

Melvin · 13 March 2026

★★★★★ 5/5

Google

We sold our property using Bartrop and Dilks. We found them to be very helpful, professional and friendly. They gave a 'true' valuation of what our property would sell for and endeavoured to find us the right buyer. They contacted us frequently with updates on our sale and gave us professional advice when it was needed. A big thanks to Neil, Kara and their team.PositiveResponsiveness, Quality, Professionalism, Value

Mark · 26 August 2021

★★★★★ 5/5

Google

Would just like to say a big thank you to all at bartrop and dilks for all their hard work and especially Kara and I know we are not moving again but if we did decide to would definitely use you again once again a big thank you

Denise · 29 September 2023

★★★★★ 5/5

Google

I had the pleasure of dealing with Bartrop and Dilks over the last 5 years. Such a great team of friendly, professional people. They helped me secure 3 rental properties in Worksop. I have nothing but high praise especially for Debra, Kerry and Beata. Nothing was ever too much trouble. Very highly recommended 🙂

Marie · 4 July 2025

★★★★★ 5/5

Google

Comminication was absolutely second to none all the way through my purchase, what a great team, thank you!

Claire · 13 January 2026

★★★★★ 5/5

Google

Buying our next family home through Bartrop & Dilks Property Services has been a dream. From initial enquiry through viewings and negotiations the team have worked very closely with us, helping our journey be smooth and comfortable, so much so that we are now selling our current home using their services. The simple facts speak for themselves. Thanks Team Bartrop & Dilks!PositiveResponsiveness, Quality, Professionalism, Value

Marcus · 26 August 2021

★★★★★ 5/5

Google

Absolutely outstanding service from this agent. We had been severely let down elsewhere, and these ladies saved the day. We were moving counties, and we were under a lot of stress to find somewhere very quickly. I found a property with this agent, and explained our predicament, they booked us to view and with some good planning, plus sharp response via phone or email, as well as a very sympathetic approach, we were able to carry on with our house move on the day we expected. The house we have moved into is fantastic and we thoroughly appreciate their professionalism throughout this whole process to get us in!

Loobee · 26 June 2024

★★★★★ 5/5

Google

I would like to express how incredibly efficient and attentive to detail Beata Rychlik - lettings team worksop has been in facilitating us in finding our beautiful new home in Worksop. We were very well informed throughout the process and have thoroughly enjoyed this letting experience. I highly recommend B & D for your home needs.

Renee · 31 March 2026

★★★★★ 5/5

Facebook

All the staff we have come into contact with over the last few weeks have been nothing less than amazing! Special mention to Kerry who has looked after us and put up with my endless questions as I was a bit unsure on a few things! Thank-you for all your help, both me and Adam are really grateful for your kindness, understanding and professionalism!

Lauren · 4 August 2021

★★★★★ 2/5

Google

I really did not want to leave a negative review, as I have been renovating my house for over a year and have supported local business and trades people to get it finished. I did sell a house with Bartrop over 15 years ago and had nothing but a positive experience, so decided to go with them again. This time it was not so positive. Communication was not great, I had to initiate every conversation, 2 weekly feedback, did not happen, so I did not know what was going on with my property. As soon as staff were challenged, communication stopped and I don't think the property was marketed after that. I decided to give my 2 weeks notice, and emailed the owner Neil about this. He did email straight back and asked for us to have a call to ask why I made this decision (clearly not aware of the lack of communication issues), I was on holiday at the time, so said when I was returning and would be happy to chat when he was available, 2 weeks later, I have heard nothing. I have since re-marketed the property and within 24 hours I have had more communication with the new agent, than I had in 5 weeks.

Darren · 19 August 2025

★★★★★ 5/5

Google

After making the wrong decision to use a national agent based in Worksop who failed to secure more than a handful of viewings in 6 months, we turned to Bartop and Dilks. They did everything they said they would do and yielded plenty of viewings and within three months we received an offer which was completed today. We applaud their honesty and commitment and plain good old hard work in getting what ended as a fair price for our property. Would not hesitate to recommend.

David · 27 May 2024

★★★★★ 5/5

Google

Great apartment provided by these for me, referencing checks etc was a breeze and really easy to do and communication was brilliant by Beta she is amazing and fully supportive I couldn’t have asked for any better

Nathan · 13 November 2025

★★★★★ 5/5

Google

Really impressed with Bartrop and Silks right from the off. Neil was straight forward and honest. House was up for sale on same day. Kara and Gabby were brilliant. In regular contact and explained the whole process very clearly answering any questions. Overall superb. 😁 …

Ian · 7 June 2023

★★★★★ 5/5

Google

Kara and Kerry and the team looked after this transaction efficiently and it went through quickly, very happy with the service we received for this sale.

Ankie · 26 July 2024

★★★★★ 5/5

Google

Recently bought a bungalow through Bartrop and Dilks. My main contact was Kara, this lady is amazing, kept me in touch with everything and went out of her way to help me. Ask for Kara, amazing lady 😍 …

Jacqui · 14 October 2025

★★★★★ 1/5

Google

Just sharing our experience dealing with these agents. Helen from lettings is what made me rate so low she ruined our experience the worst agents I have ever dealt with and I have done business with many up and down the country. Lettings and sales. So the property next door was on the market for over a year they couldn’t sell it so the owners decided to put it up for rent. We popped round to show our interest as being next door to family would be more than ideal. We were welcomed to do a viewing we liked the property a few things we didn’t like such as the decor, colours and bonded wild coloured splash backs which ruined the modern look which Stancliffe aimed for when building these properties. But overall it was ideal for us to make a family home. We contacted the office and was told we would need to do another “official” viewing to meet Jeanette who was dealing with us over email. On arrival we were pretty taken back by how we were welcomed by someone else from the lettings office . Never introduced herself , no nice to meet you . First thing she said was you’ll have to take your shoes off at the door this property is high end. We would never walk into a home with our shoes on if she would of given us chance and talked to us with respect..She knew we were attending at that specific time it was booked in but she was like who are you what are your names . She was overly laughing loud with the owner at things not even slightly funny really over the top and made an awkward uncomfortable atmosphere. Overall she was super rude I had to get her name from Jeanette over email and even then I had to email 3 times asking and asking which my question was ignored for who we actually dealt with her response was “why are you so insistent in knowing her name” unbelievable. Generally just looked down her nose at us maybe because we are a young couple. One of the first things she asked too was how much do you earn . These are questions you don’t ask on a viewing . I’ve never dealt with any letting agent that starts asking financial details on a viewing . I’m a landlord myself and I just wouldn’t ask such details when conducting a viewing. She couldn’t wait to get us out . We were having a great conversation with the owner she offered to show us the garage but the agent was looking at her watch and was like if you need more information you better call in we can’t discuss details in this viewing and basically ushered us out the house . A little ironic when she wanted to ask us personal details but we couldn’t ask general questions . As I’m self employed she said we would need a guarantor earning 3x the amount of what I earn what on earth is all that about? So to rent a property of £1300 we need a guarantor earning £120k a year. I was so angry with how she was speaking down at us so I offered the landlord to pay a year upfront rent her eyes lit up and she looked at Helen as if to say amazing but Helen had a sour face and wasn’t keen on the idea she already had someone else in mind clearly. She said you need to contact the office with official interest I said we already have she said no but you need to do it again now you’ve viewed it twice just seemed like a mess from day one. I emailed straight in showing interest and they said they wanted to give everyone a fair shot and still conduct viewings which seems crazy. From experience of being a landlord myself and working with many agents over the years I’ve never known anyone turn down an application to conduct more viewing’s unless that applicant is not suitable which if we weren’t they should of told us straight away then leave us waiting weeks waiting to hear back. So overall Helen had terrible communication skills she was rude and represented the company very badly. After meeting her I read lots of other reviews that say similar things so I suggest you train your staff to treat people with respect or get new ones and it does feel like they string you along.

Daniel · 4 March 2024

★★★★★ 5/5

Google

If I could give more stars I would. I can’t recommend this estate agent more, either buying or selling. They cover all bases and deliver truly personalised service. If it wasn’t for this estate agent, we wouldn’t have moved in and exchanged as quickly as we had. After dealing with previous estate agents, it’s very clear that Bartrop & Dilks care about their customers and work the best they can to go over and beyond. I’d like to give special thanks to Kara, who, throughout the entire process from searching, to offering and then finally exchanging, took time to call every week, answer every one of my many questions, chase my solicitor for updates and information and make sure we were ok through the process. Kara, from the beginning, knew what kind of house we were looking for and worked to get us what we wanted. If I was ever to sell our house, I would make sure it was done from Kara (so Kara, if you ever move from this estate agent, please let me know). I never thought buying a house would be this easy, and that wouldn’t have been possible without this estate agent. Anyone in worksop, I definitely recommend you sell from here.

Madison · 4 January 2023

★★★★★ 5/5

Google

As a first time renter they have been amazing Very polite and friendly and amazing support I would highly recommend

Steven · 13 March 2026