Bartrop & Dilks Property Services Worksop reviews

★★★★★ 5/5

Google

I would like to sincerely thank Helena for the excellent service she provided throughout the whole process of finding and moving into our new home. From the very first viewing until the day we moved in, she was incredibly kind, supportive, and professional. Helena was always patient, helpful, and ready to answer any questions we had. She made the entire experience smooth and stress-free, and we truly felt that she cared about helping us find the right home. Her communication was clear, and she guided us through every step with great professionalism and warmth. It is rare to meet someone so dedicated and friendly in their work. Thanks to Helena, the whole journey was a very positive and pleasant experience for us. We are truly grateful for her help and support. I highly recommend Bartrop & Dilks Property Services to anyone looking for a reliable and professional letting agency. Thank you again, Helena, for your outstanding service and kindness.

Sleman · 13 March 2026

★★★★★ 5/5

Google

We as a family of 4 have just brought our first home. The process started with Neil Bartrop who invited us in to view our property. We fell in love with it at first sight. Neil Bartrop was very polite and let us wonder around the property in all rooms, front and back garden at our leisure without hounding us which we loved. We also got the same response on the 2nd viewing. I couldn’t ask for a better person to let us view a property that they were selling. I would also like to mention Kara Brunt who helped us at the start of the process. She was very polite and very knowledgeable. Thank you to Kerry and Evie who every time we phoned the office managed to pass us through to the right point of call. I would also like to thank Mandy. Who towards the end of the process. Managed to help us get a push on things and also was willing to wait after 5pm to get a call to say we can exchange and complete on the same day. We really appreciate it. I would also like to thank Daniel Lindon who helped us as he was our solicitor. I appreciate all the work you put in for the paperwork side and also willing to wait after 5pm to get a call to say we can exchange and complete on the same day. We really appreciate it. Overall, we are really happy with our new home and couldn’t thank them all enough. We would highly recommend Bartrop and Dilks to all of our family and friends.

Declan · 13 January 2026

★★★★★ 5/5

Google

We would like to sincerely thank Bartrop & Dilks, and especially Beata! We’ve known each other for 5 years now and our communication has only gotten better over time. She is a very kind and professional person who has helped us on several occasions. This time we would especially like to thank her for finding us a house in a very clean and peaceful neighborhood. You’re more than welcome to join us for a barbecue next summer!

Daniel · 13 December 2025

★★★★★ 5/5

Google

A massive thank you to Kara and Mandy in relation to our recent house purchase, we cannot thank you enough for putting up with our constant phone calls of me chasing the whole chain to get things sorted asap, always answering our calls and always doing your best to find out what was going on. Thank you for being so kind, patient and understanding and thank you for our little moving in gift. We don’t plan to ever move again 😂🙈, but if we did we wouldn’t hesitate to contact you. 💫

Sarah · 13 November 2025

★★★★★ 5/5

Google

Mandy was so so helpful through the whole process and even gave me updates that should have come from my solicitors first which helped a lot. She was so friendly and even when some things didn’t go our way she tried her very best to make every step as smoothly as possible. I would definitely recommend her to anyone thinking of buying or selling there property. A* from me.

Ashley · 13 December 2025

★★★★★ 5/5

Google

We've rented from bartop and dilks for over 5 years.. We've had bad experiences with a other estate agenst but these were so helpful and Betty especially she has been there every step of the journey and can't recommend her enough.. Nothing is too much trouble for this lady.. She is friendly and always cheerful.. We are sad to leave but feel we've made a friend in Betty she is definitely a great addition to the company.. Thank you Beata for your loyalty though out

Sharon · 29 August 2025

★★★★★ 5/5

Google

Really great experience renting through this agency. Everyone was friendly, easy to talk to and always happy to help. Special mention to Beata, such a lovely, supportive woman who truly goes above and beyond.Any issues were sorted quickly and without stress, and the whole process felt smooth from start to finish. Highly recommend 👍 …

Wioletta · 13 January 2026

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ I cannot recommend Helen at Bartrop and Dilks highly enough! From the very beginning, she has been an absolute pleasure to work with, managing my property with the utmost professionalism, efficiency, and care. Nothing is ever too much trouble for her, she goes above and beyond to ensure everything runs smoothly and that both landlords and tenants feel completely at ease. What truly sets Helen apart is her incredible energy and calm demeanor. No matter the situation, she handles everything with such grace and reassurance, making even the most stressful moments feel manageable. She is proactive, always one step ahead, and her attention to detail is second to none. It’s rare to find someone so dedicated and passionate about what they do, and Helen embodies that perfectly. I honestly don’t know what I would do without her, thank God for Helen! If you’re looking for someone to manage your property with professionalism, kindness, and a genuine care for her clients, look no further. She is an absolute asset to Bartrop and Dilks, and I’m beyond grateful for everything she has done.

Kieran · 14 April 2025

★★★★★ 5/5

Google

Just wanted to say thank you to Beata/Beti, over the last couple of years renting with Bartrop and dilks, she has always made me feel seen and heard with any problems/questions I've had. I definitely recommend this agency :)

Juste · 23 March 2026

★★★★★ 5/5

Google

I recently sold my property through Bartrop and Dilks. It took a while to go through (due to solicitor) but the staff (Mandy, Kara & Evie) always kept me up-to-date. Mandy was very helpful leading up to completion. Very friendly and helpful.

Rob · 13 February 2026

★★★★★ 5/5

Google

I bought a house with Bartop & Dilks and the service and support I received was amazing (shout out to Evie and Mandy for all their help chasing and moving things along!) - really happy with the friendly and professional service I received as a buyer and would highly recommend.

Katy · 13 November 2025

★★★★★ 5/5

Google

I had my property up with another agent for over a year , went to this firm and it was sold within 4 months - Mandy is very knowledgable and keeps you updated along what could have been a stressful client journey

Forest · 13 January 2026

★★★★★ 5/5

Google

I can't recommend Bartrop & Dilks enough for all of their help with us selling our property. They were very professional when appraising our house and we felt that the level of dedication to the marketing went above and beyond, it felt more like a show home! They kept in contact with us on a regular basis and were always happy to answer and questions or sort any issues that we may have, were great organising viewings and negotiations. In particular Kerry went above and beyond to get our Sale over the line knowing that we were waiting on it to move into our new property. We appreciate the level of dedication she put in to helping us and making us feel important. I cannot recommend them enough and would definitely use them again if I ever need - Especially after we were let down by another agent previously! They made the move as stress free as they possibly could and we would like to thank the entire team for their time and dedication.

Laura · 28 July 2024

★★★★★ 5/5

Google

About to move out of our 4 year rented property with Bartrop & Dilks as we are moving to another area. From the very beginning, everyone who works there has been professional, responsive, and incredibly helpful.. with a special mention to Beti! Throughout our tenancy, any issues or maintenance requests were addressed promptly and effectively. Beti was always available to answer questions and provided clear communication, ensuring that we felt supported and well-informed. The property was well-maintained and exactly as described, making our living comfortable and enjoyable. Moving out was equally smooth. I highly recommend Bartrop and Dilks to anyone looking for a reliable and professional estate agent. Thank you for making our rented experience so positive!

Elizabeth · 26 July 2024

★★★★★ 5/5

Google

I would just like to thank you all at Bartrop & Dilks for the support and help you have given me since starting my tenancy. I'd like to thank Debs and my Landlord especially! Debs always goes above and beyond, and my Landlord has been amazing. It was a tough time during the flood, but these people got it sorted! I am very grateful to you all for everything you have done and continue to do.

Louise · 26 July 2024

★★★★★ 1/5

Google

We moved into our property over a year ago with high hopes, having relocated over three and a half hours away. At the beginning, everything seemed positive, Helen was welcoming and pleasant to deal with. We knew we were paying top-end rent for the area, so naturally we expected issues to be dealt with efficiently. The first few months saw a few hiccups: leaks, an oven that wasn't connected, and a few minor issues. To be fair, these were handled relatively quickly. However, things have drastically declined since then. At the start of this year, another leak caused damage to our kitchen flooring. Since then, we’ve been waiting for the floor to be repaired. It’s now been over two months since we were first told it would be sorted. Every week for the past four weeks, we’ve been told “end of next week”, only for it to be pushed back again. Most recently, the excuse is that the flooring company has no stock. We find this incredibly hard to believe, as the flooring is a very basic grey laminate that any supplier could provide. It honestly feels like we’re being strung along, or worse, lied to. What makes this situation even more frustrating is that our one-year-old child is at risk, as the floor panels have shifted, leaving gaps and raised edges. We've repeatedly raised this concern, but nothing has changed. To make things worse, I recently received a call questioning me about a skip on the drive. I was asked what it was for, I mentioned that the neighbours had one and asked what the issue was. The exact words I was met with were, “I told them off,” which completely blew my head. So now I’m being called to be told off too? I’m a 28-year-old man with a family, we hired a skip to clear out rubbish like any normal working household does. Some people may let their gardens pile up or live in poor standards, but we don’t. Being questioned like that over something as basic as a skip was honestly overwhelming. Just to make sure I wasn’t in the wrong, I checked the tenancy contract, and unless I’ve missed something, there’s no mention of skips. But even if there was, the tone and approach were completely unnecessary. Now, I feel uncomfortable even ordering a skip in future to clear out my own home, which is ridiculous. When we spoke to Debra to explain our concerns about another issue with a wasp nest, the response was shockingly unprofessional. She repeatedly interrupted my fiancée, so I took over the call, only for her to do the same to me. Her exact words were: “Is it fair I have to listen to you calling?” Well, Debra, with respect, as a property management agent, being the point of contact between landlord and tenant is your job. Listening to both sides, even when frustrated, is part of the role you’re paid to do. What’s more telling is that these houses were supposed to be a long-term opportunity for families. Out of the four newly built houses under Bartrop & Dilks management, two tenants have already left, and now we’re seriously considering the same. We are extremely disappointed and feel let down after initially being made to feel welcome. We simply want safe and fair living conditions for the rent we pay, not broken promises, delays, and disrespect.

Jack · 3 August 2025

★★★★★ 1/5

Google

A friend of mine & her 2 children rented a house off bartrop & dilks everything was going fine but when it started coming to winter mold started showing above the window on landing in bathroom & in 3 bedrooms where toilet is it was cold in there even though the window was closed every time there was even a gap between window & window frame it was like the windows were put in by dodgy cowboys my friend got rid of mold but it came back again the back wall in toilet would get damp my friend got in touch with bartrop & dilks about the mold they told her to get rid of mold leave windows open all time but my friend couldn’t not during winter my friend asked about having a radiator put in the toilet my friend & her 2 children had to wait 2yrs before they had a radiator put in I really wouldn’t trust bartrop & dilks or rent a house off them

Antony · 13 December 2025

★★★★★ 5/5

Google

Have just sold and bought a home for bartrop and Dilks, and couldn’t be more grateful to their outstanding customer service and support throughout the whole process, always keeping us informed, up to date and in the loop! A special thank you to Kerry, who has got us through this stressful process and making it more bare able! Always answering our questions and our doubts with the utmost outstanding support, thank you kerry!

Georgie · 26 July 2024

★★★★★ 5/5

Google

I've had the pleasure of working with the team at Bartrop and Dilkes, more specifically the Letting side of the business. In particular Beti. She was/ is our point of contact with regards to us initially renting a property back in early 2023. That transaction went really smoothly, our second transaction went really well, Communication was/ is great! Beti sorted it out in no time, we have now moved to our lovely home, thanks Beti, we appreciate you and the team at Bartrop and Dilks in Worksop Nottinghamshire. Thank you.

Trevor · 24 February 2024

★★★★★ 5/5

Google

Wow, What Can I Say, Kara Was Bloody Amazing From Start To Finish. For My First Home Purchase In 🏴󠁧󠁢󠁥󠁮󠁧󠁿 She Was There All The Time Answering All My Endless Questions & Phone Calls(Hoping The Accent Didn't Throw People Off When Calling🤣). THANK YOU So Much For Making This Experience AMAZING🙏 …

Mark · 14 April 2025

★★★★★ 5/5

Google

Purchased a buy-to-let property via Bartrop. After dealing with a few estate agents in the past, these are a breath of fresh air with constant communication and professionalism through and through. I will most definitely let these continue to manage the property with how efficient they are. Great team and will be using them again for another purchase in the near future.

Mark · 13 February 2026

★★★★★ 5/5

Google

Cannot thank Helen and her team enough, from start to finish she has kept us updated with everything about our renting experience i would not hesitate to recommend Bartrop and Dilks to anyone thinking of renting or buying property the whole experience has been a joy thank you Helen and Bartrop and Dilks

Trevor · 13 December 2025

★★★★★ 5/5

Google

Thanks to everyone at Bartrop & Dilks for their help with our house sale. Probably a record with it being sold after only 4 hours, but the entire team stayed in touch with us, kept the whole chain moving and up to date which enabled us to complete inside 12 weeks. Thanks and would recommend to anyone in the area.

James · 13 February 2026

★★★★★ 5/5

Google

The initial property valuation with Neil Bartrop gave us the confidence to choose Bartrop & Dilks as our agents. From their comprehensive marketing strategy, through to the viewings, offers and then sale completion, the team have been amazing. Kara and Kerry started the ball rolling, and then Mandy saw us through to completion. Thank you all for your help. It is much appreciated.

Nicola · 13 January 2026