Trusted Agent profile · Worcester
★★★★★
1,056 reviews across 2 platforms
Taylors Lane, Worcester, WR5 2PE
St Modwen Homes's office in Worcester, at Taylors Lane, is rated 4.1 out of 5 across 1,056 reviews on two platforms, including 23 Google reviews rated 3.4.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent service
The sales advisor was knowledgable and could not have been more helpful. All of our queries were answered to our satisfaction and we weren't rushed in any way.
Thank you for leaving us a review Paul. We are glad you've had a positive experience with us. Thanks, Lydia
5/5
TrustpilotAmazing service from Shirley and…
Amazing service from Shirley and Andrew. They have made me feel really excited about purchasing my first home - I can't wait to move in!
Thank you for leaving us a review John. We are glad you've had a positive experience with us so far! Good luck & thank you again, Lydia
1/5
TrustpilotFull of lies they hate animals and trees !
Full of lies! They built a town called Meon Vale and when they began the build promised to be Eco-friendly and all about protecting the surrounding. Now they want more money they want to cut down trees that were planted over 40 years ago! The woodland is full of lots of wildlife, it is completely unfair that they are so ignorant over this matter ! #SAVEMEONWOODS!
5/5
TrustpilotGreat experience
Great experience with technician John Still Water.
Hello Tina, thank you for taking the time to review your experience with us. Many thanks, Lucy.
5/5
Trustpilotthe after sales services was amazing
the after sales services was amazing. we were supported with everything that we needed.
Hello, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
5/5
TrustpilotCustomer engagement process
Buying our first home in the UK, it has been a happy easy journey, so far. Megan, our sales consultant has been very helpful in the process.
Hello, it's great to hear you had such a positive experience. We will ensure your comments are passed along to the employees mentioned. Many thanks, Lydia
5/5
TrustpilotSincerely thank
I have looking for a new build for half a year, finally, St. Modwen Homes made it and I truly appreciate all the help on this matter.
Thank you for leaving us a review. We are glad you've had a positive experience with us. Thanks, Lydia
5/5
TrustpilotExcellent customer service by Simon…
Excellent customer service by Simon Jacobs at Glan Llyn. Made everything quick and efficient and clearly has a passion for the job. Top notch customer service.
Hello Ashley, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. I'll pass your comments along to the team at Glan Llyn. I'm sure they'll be very pleased with the feedback. Many thanks, Lydia
5/5
TrustpilotThe company is very supportive with incentives and adequate information.
The company is very supportive with lots of incentives and th3y are quick to respond to questions
Hello, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
5/5
TrustpilotThe customer service and friend and…
The customer service and friend and forward looking
Hello, thank you for taking the time to review your experience with us. Best wishes, Lucy.
5/5
TrustpilotIt's a house dream come through with St…
It's a house dream come through with St Modwen
Hey David, we are happy that you are loving your new home. Your feedback is really appreciated. Thanks, Lucy.
1/5
TrustpilotNothing they build is adopted as it's…
Nothing they build is adopted as it's poor quality and sub standard. Councils won't adopt because st modwen won't pay the initial 10 years maintence fees. It also means you as a resident have to pay for the upkeep of the estate even though anybody can drive down the roads or use the park you have to pay to maintain
5/5
TrustpilotSo much help provided
So much help provided every step of the way, especially from the site manager.
Hi Luke, it's great to hear you had such a positive experience. Thank you for taking the time to review your experience with us. Many thanks, Lucy.
1/5
TrustpilotSt.Modwen hell
This area used to be beautiful peaceful.Now it's a nightmare.St.modwen doesn't care about people living here in Meon Vale,they want to cut large area with trees and take our green way.We all paid premium prices for houses because of this area and now.They promised us 35 acres of woods and now trying to take it.St.modwen are no longer good to buy from.So upseting.
5/5
TrustpilotFantastic customer service
Fantastic customer serviceI felt valued, listened to and nothing was too much trouble .Absolutely blown away.
Hello Emma, thank you for taking the time to review your experience with us. We wish you the best of luck! Many thanks, Lucy
5/5
TrustpilotMy forever home
Perfect from deposit for house bought off plan to moving in. Lovely people from sales to site.Highly recommend.
Hey Gillian, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback, we’ll be sure to pass these comments over to the sales/site team at Glan Llyn. Wishing you all the best, thanks, Lucy.
5/5
TrustpilotReally helpful but it will be even…
Really helpful but it will be even better if the new home comes with the carpet or flooring instead of extra
Thank you for leaving us a review. Wishing you all the best, Thanks, Lydia
1/5
TrustpilotSold on a lie
We bought our home a Bramshall meadows not just for the house but for the community they said they were building - fast forward 4 years an nothing they promised has come true. No green space, laughable tiny and under stocked play area and no ‘local’ provisions. This is a huge estate, they’ve make a mockery of us all.
3/5
TrustpilotOffers that’s not very clear on terms…
Offers that’s not very clear on terms and conditions. Looks like it’s applicable to you but in practice not!
Hi, We are sorry to hear this. We have contacted our sales managers at Banbury place and asked them to give us some more clarity on what's gone on here. Hopefully we can resolve any issues and be in touch with you shortly on this. In the meantime, if you'd like to contact us with more information please don't hesitate to email us at sales@stmodwenhomes.co.uk. Thanks, Lydia
5/5
TrustpilotVery happy with our new home
Very happy with our new home, the team have been great with any issues or snags we have noticed, we would recommend them in the future.
Hey Travis, we are happy that you are loving your new home and have been thrilled with the experience. Thank you from all of us, your feedback is really appreciated, Lydia
5/5
TrustpilotAmazing Customer Service
We reserved a house at Fairways, Stafford. Both Rachel and Julie have both been helpful and informative. They have made the house buying process easier.
Hey Alan, thank you so much for taking the time to leave us a review. It's great to hear you had such a positive experience with us. I'll pass your comments along to the team; I'm sure they'll be very pleased with the feedback. Wishing you all the best in your new home. Thanks, Lydia
5/5
TrustpilotFabulous house
We purchased a house at Langford Mills, Taunton and have had an excellent experience throughout from sales through to site staff they have all been professional, helpful and very quick with any issues - of which there have been very few. The house build is excellent. I would absolutely recommend them as a company. We are very impressed. Jules and Ed Hutchings
1/5
TrustpilotDo not buy from these liars
Do not buy from these liars - they advertise green spaces and woodlands in their developments with the clear intention of destroying them to cram more houses in. Yet they still try to claim they want to “boost biodiversity at our developments and deliver new schemes in an environmentally responsible way”. Not sure how destroying acres of woodland fits into this.
5/5
TrustpilotA very positive experience!
I could not have wished for better or more helpful service from Julie and Rachel in the Stafford Sales Office!
Thanks for leaving a review for us Penny. We're glad to hear you've had such a good experience with us. Wishing you all the best. Many thanks, Lydia
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