Trusted Agent profile · Worcester
★★★★★
1,053 reviews across 2 platforms
Taylors Lane, Worcester, WR5 2PE
St Modwen Homes's office in Worcester, at Taylors Lane, is rated 4.1 out of 5 across 1,053 reviews on two platforms, including 23 Google reviews rated 3.4.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
Trustpilot5* experience and service
Can’t say anything bad about our recent experience! 5* customers service, 5* quality! Highly recommended
Hi Aleksandra, thank you for leaving us a review, your feedback is really appreciated. Best wishes, Lucy.
5/5
TrustpilotGreat support from start to finish
Great support from start to finish! Quality products used and beautiful home delivered!
Hello Ayisha, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
5/5
TrustpilotCustomer service/relationship made my…
Customer service/relationship made my experience great. The company is great at quick response to concerns.
Thank you for leaving us a review Ibeh. We are glad you've had a positive experience with us. Thanks, Lucy.
5/5
TrustpilotNewbuild
From beginning when I enquired about a newbuild everyone has been very helpful.Polite staff very easy to talk to and answered all my questions.My house isnt built yet but so far I have been kept in the loop.
Thank you for leaving us a review Gillian. We are glad you've had a positive experience with us so far. Wishing you all the best, Lydia
1/5
TrustpilotIt is expected that your tiles start…
It is expected that your tiles start falling off the bathroom wall after two years - they don't care "it's not covered by their warranty".
Hi Bart, I am very sorry to hear you are disappointed in your journey so far. Please do not hesitate to contact us on sales@stmodwenhomes.co.uk on and we will be happy to assist you further on this. Thanks, Lucy
5/5
TrustpilotSt Modwen - Glan Llyn
Simon and Toni have been fantastic and supportive throughout the whole buying process. They answered all of our questions, gave us great advice and nothing was too much trouble. Thank you so much
Hello Natalie, thank you for taking the time to review your experience with us. We wish you the best of luck in the rest of your home buying journey with us. Many thanks, Lydia
5/5
TrustpilotGood response to issues with home and…
Good response to issues with home and solving them quickly.
Hi, thank you for leaving us a review, we appreciate you reviewing your experience with us. Wishing you all the best in your new home. Thanks, Lydia
1/5
TrustpilotI will never buy a St Modwen home!
There are far too many issues to write a review on. I will however say my overall experience with them has been extremely poor! From communication, being lied to by the interim head of customer services, rudeness, not taking responsibility for things and the time frame in which to resolve things, even living in a pandemic! My experience has been that upsetting I will sell up and never buy another St Modwen home!
1/5
TrustpilotSold a lifestyle lie
Customer after care was non existent. Sold a home on an estate with woodland and Greenway walks only to find they now intend to remove 50% of that woodland to build 350 houses. Beware if buying a new home with countryside or greens pace nearby. If St Modwen own it. They probably have plans to build on it. Their PR team suggest removing the woodland is a positive thing. Essentially sold a lifestyle lie.
5/5
Trustpilotwhy a 5 star review?
I've bought and sold many homes, so why have I given a 5 Star review?
5/5
Trustpilot5 star! Thank you St Modwens!
Myself and my partner moved to Bramshall Meadows Uttoxeter St Modwens. We chose to buy a kea on the estate and we have nothing but praise for them, our house is absolutely beautiful and any problems they sort it straight away! Personally we couldn’t recommend them enough based on our own experience. Everyone we’ve contacted have been super friendly and helpful from sales to site staff to customer care. Thank you St Modwens 😊🏡
5/5
TrustpilotBrilliant!
Super happy with all the progress so far, the ladies Fiona & Anita are a credit to the company. The standard is also 2nd to none & honestly is miles above quality of other new build homes
Hey Simona, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. I'll pass your comments along to the site team; I'm sure they'll be very pleased with the feedback. Many thanks, Lydia
5/5
TrustpilotI give St Modwen 5 stars.
I give St Modwen 5 stars.The styling of our new house is amazing, the build is good! And all communication has been pleasant!Couldn’t be more happier!Thank you for all your hard work in building us our perfect home!
Hey Taryn, we are happy that you are loving your new home and have been thrilled with the experience. Thank you from all of us, your feedback is really appreciated, Lydia
2/5
TrustpilotWhere there’s a blame there’s a claim
Just a few questions . When are roads and pavements going to be complete ? Also street lighting ? As there are quite a few disabled people living in this area .
Hi Tim, would you mind sending an email to sales@stmodwenhomes.co.uk with your contact details, plot number and information on the development so that we can pass this over to the most relevant team who will be able to answer your questions. Thanks, and we look forward to hearing from you shortly, Lydia.
5/5
TrustpilotClear and easy
The salesperson was really easy to deal with, no pressure and very clear and happy to explain things and make a deal we are happy with.
Hey Emily, thank you for taking the time to leave us a review. It's lovely to hear when a customer has had a great homebuying experience. Many thanks, Lucy
5/5
Trustpilotwelcoming staff members at Fairways, St Modwen Homes
St Modwen are very helpful in supporting first time buyers to buy a new home. Show homes were good and gave good idea about the new home
Hello, thank you for taking the time to leave us a review. It's great to hear you had such a positive experience with us so far at The Fairways. Wishing you the best with your home buying journey. Thanks, Lucy.
5/5
TrustpilotThe members of the sales team…
The members of the sales team communicated effectively with every step of the way
Hello, thank you for taking the time to review your experience with us. Many thanks, Lucy.
5/5
TrustpilotWe are so happy we could reserve our…
We are so happy we could reserve our first own house and can't say anything wrong at all as St moodwen homes have done a lot for us. Just a massive thank you. Jan
Hey Jan, we are happy that you are loving your new home. Your feedback is really appreciated, Lydia
5/5
TrustpilotThe whole project from start to finish…excellent
The whole project from start to finish went well, we completed on the said date . Apart from a few hitches, I would recommend them to friends and family looking to buy a new property.
Hi Odeyinka, thank you for leaving us a review. We are glad you have had a positive experience with us and it's great to hear that you would recommend us to family and friends. Thank you again, Lydia
5/5
TrustpilotThe care /after care has been excellent…
The care /after care has been excellent and and nothing has been to much trouble to help us .when we have had a few little snags these have been dealt with promptly .Excellent customer care
Hey Stella, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. We hope you enjoy your new home! Thanks, Lydia
5/5
TrustpilotBob is great! Excellent customer service
Absolutely brilliant customer service, especially from Bob, he has been very friendly and helpful, always available if we need anything. The house is lovely!
Hey Steph, we are happy that you are loving your new home. Your feedback is really appreciated, and we will pass it on to the employee mentioned. Best wishes, Lucy.
5/5
TrustpilotThe home is beautiful and I get prompt…
The home is beautiful and I get prompt attention if call for things to be fixed in the house .
Hey, thanks for taking the time to leave us a review. It's always great to hear positive feedback. Thanks, Lucy.
5/5
TrustpilotReserved our house with Olivia
Reserved our house with Olivia, she's brilliant and makes sure to answer all your questions. reservation process was simple and everything was explained well. Looking forward to hopefully getting our house in april!
Hi Poppy, thank you so much for taking the time to leave us a review. It's great to hear you had such a positive experience with us. I'll pass your comments along to the sales team; I'm sure they'll be very pleased. Thanks, Lydia
5/5
TrustpilotYou a very helpful/professional company…
You a very helpful/professional company with great finishings on the house
Hello Lee, thank you for taking the time to review your experience with us. Many thanks, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
St Modwen Homes's Worcester office has 1,053 reviews across two platforms: 23 on Google, 1,030 on Trustpilot (across the whole business).
St Modwen Homes Worcester is rated 4.1 out of 5 across all 1,053 reviews, and 3.4 out of 5 on Google from 23 reviews.
St Modwen Homes Worcester, Taylors Lane, Worcester, WR5 2PE.
