Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotSell homes based on lies
The home I live in was sold with beautiful brochures full of woodlands. What they failed to mention was that was up until a few months ago a lie. They planned to bulldoze those woods to make way for more houses but have since had a u turn and decided against this. Don’t necessarily believe what you are told.
Clair · 9 April 2021
★★★★★ 5/5
TrustpilotFirst class experience dealing with…
First class experience dealing with this company. All information readily available and provided when required.Great communication throughout process.
Customer · 15 August 2022
Agent replied · 17 June 2024
Hello :) , thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
★★★★★ 5/5
TrustpilotSmooth process
Smooth processWonderful sales assistant (Olivia Jackson)Top after sales care from site
Sharon · 14 April 2023
Agent replied · 17 June 2024
Thank you for leaving us a review Sharon. We are glad you’ve had a great experience with us at our Branston Leas development. Thanks, Lucy.
★★★★★ 1/5
TrustpilotDevastated homeowners
Really disappointed with this company who boasts that they work to help the environment, whist planning to destroy the ancient Meon Woods for more houses. People bought housing here on the understanding that the woods would remain and the locals who have used the woods are really devastated and fighting to stop this. Not a very popular company at all.
Christine · 29 November 2020
★★★★★ 5/5
TrustpilotMy experience so far has been really…
My experience so far has been really good. Carol and Julie are amazing, really helped me a lot. A big thank you from me.
Gina · 17 September 2021
Agent replied · 17 June 2024
Hey Gina, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. I'll pass your comments along to the site team; I'm sure they'll be very pleased with the feedback. Many thanks, Lydia
★★★★★ 5/5
TrustpilotExcellent sales / reservation support…
Excellent sales / reservation support team on site, very accommodating, knowledgeable, no pressure to buy, organised
Stuart · 11 October 2022
Agent replied · 17 June 2024
Hello Stuart, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
★★★★★ 4/5
TrustpilotStaffs are so welcoming.I had a very…
Staffs are so welcoming.I had a very good experience with st modwens.I really recommend st modwens for achieving everyone’s dream home.
Miss · 21 February 2022
Agent replied · 17 June 2024
Hi Sandra, thank you for your review. It's always great to hear that you've had a positive experience with us. We'll be sure to pass your feedback on. Wishing you all the best. Thanks, Lydia
★★★★★ 5/5
TrustpilotFirst Class
From the outset of my first visit to the sales office Julie and Gemma have been courteous, accommodating and professional with my purchase and move in. I have been able to visit my plot during the construction stages and now happily living here!
Paul · 29 March 2023
★★★★★ 5/5
TrustpilotI love my St modwen home and would…
I love my St modwen home and would recommend to anyone. No had any issues whatsoever and any little snags were sorted asap
Amy · 28 October 2021
Agent replied · 17 June 2024
Hello Amy, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
★★★★★ 1/5
TrustpilotPoor ethics within this company
Poor ethics within this company. Using a wonderful bit of woodland to sell properties only to have the land sat on a shortlist for planning. They talk about creating biodiversity but are happy to rip up a woodland that is teeming with wildlife and plant a few trees in its place.Judge a company on their actions, not their words.
Tommy · 9 December 2020
★★★★★ 5/5
TrustpilotIt was very clear and easy to…
It was very clear and easy to understand. I am happy I chose St. Modwen Homes
Nana · 22 August 2022
Agent replied · 17 June 2024
Hey! It's great to hear you had such a positive experience. We will ensure your comments are passed along to the team at Heathy Wood. Many thanks, Lydia
★★★★★ 5/5
TrustpilotThe sales office extremely helpful and…
The sales office extremely helpful and very kind. Love the design of my new house and can’t wait to move in
Cheryl · 23 December 2021
Agent replied · 17 June 2024
Hello Cheryl, thank you for taking the time to review your experience with us. Merry Christmas! Many thanks, Lydia
★★★★★ 5/5
TrustpilotOur new St Modwen Home.
We are very pleased with our St. Modwen home, the staff on site were very helpful and nothing was to much trouble.Thank you.
Robert · 20 August 2021
Agent replied · 17 June 2024
Hey Robert, we are happy that you are loving your new home and have been thrilled with the experience. Thank you from all of us, your feedback is really appreciated, Lydia
★★★★★ 5/5
TrustpilotI have been working with staff Manjit…
I have been working with staff Manjit from the beginning. She’s very supportive and caring. Looking forward to my new home
Mrs · 15 December 2021
Agent replied · 17 June 2024
Hi Rose, thank you for leaving us a review. We are glad you have had a positive experience with us. Thanks, Lydia
★★★★★ 5/5
TrustpilotHelpful team
Helpful team. Will do anything to help. Couldn't ask for more, thr best kind of help when buy our first home.
Lee-anne · 7 December 2021
Agent replied · 17 June 2024
Hello Lee-anne, thank you for taking the time to review your experience with us. We wish you the best of luck in your first home. Many thanks, Lydia
★★★★★ 5/5
Trustpilot10/10
A great experience buying our home in Stratford. Thank you to the team, we are both very happy! :)
Kelly · 12 February 2022
Agent replied · 17 June 2024
Hey Kelly, we are happy that you are loving your new home and have been thrilled with the experience. Thank you from all of us, your feedback is really appreciated, Lydia
★★★★★ 1/5
TrustpilotThe worst customer service ever! Do not buy with st modwen
The worst customer service and snagging management known to man or women! 18 months of hell. Does that help?! Totally incompetent.
Nicky · 8 October 2021
Agent replied · 17 June 2024
Hi Nicky, I am very sorry to hear you are disappointed in your journey so far. Please do not hesitate to contact us on sales@stmodwenhomes.co.uk on and we will be happy to assist you further on this. Thanks, Lydia
★★★★★ 5/5
TrustpilotExcellent Service from Idris and Paula
Excellent Service from Idris and Paula, friendly and very helpful even in these early stages.
Mark · 3 August 2022
Agent replied · 17 June 2024
Hello Mark, thank you for taking the time to review your experience with us. We wish you the best of luck. Many thanks, Lydia
★★★★★ 5/5
TrustpilotGreat!
Great! Even I still not arrive UK, the Sales team provide the good services and support.
Wai · 21 June 2022
Agent replied · 17 June 2024
Hi , it's great to hear you had such a positive experience with us. Thank you for taking the time to leave us a review. Wishing you the best of luck in your new home. Many Thanks, Lydia
★★★★★ 1/5
TrustpilotReluctant 1 star…
As some has said earlier only 1 star as you can't give 0How can they sell homes with the promise of green spaces and a woodland walk then want to cut it down to build 300+ houses, if that isn't mis sold I don't know what is. This company is a disgrace and not to be trusted.
S · 28 November 2020
★★★★★ 5/5
TrustpilotResponsive staff
Responsive staff. Good level of information flow.
Tatum · 8 May 2023
Agent replied · 17 June 2024
Thank you for leaving us a review Tatum. We are glad you've had a positive experience with us at Handley Place and felt informed through your homebuying journey. Thanks, Lucy.
★★★★★ 5/5
TrustpilotSo far is wonderful welcome and…
So far is wonderful welcome and partnership
Olalekan · 8 May 2023
Agent replied · 17 June 2024
Hello Olalekan, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
★★★★★ 5/5
Trustpilotprofessional employees
professional employees, always helpful, reliable in their duties, i recommend
Paweł · 27 January 2023
Agent replied · 17 June 2024
Hello Pawel, thank you so much for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
★★★★★ 5/5
TrustpilotExcellent service from start to end of…
Excellent service from start to end of sale and support continues ! A good experience for us and would reccomend
Stella · 3 November 2021
Agent replied · 17 June 2024
Hey Stella, it's great to hear you've had such a positive experience. We will ensure your comments are passed along to the team at Bramshall Meadows. Many thanks, Lydia
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