Trusted Agent profile
★★★★★
1,053 reviews across 2 platforms
Taylors Lane, Worcester WR5 2PE
St Modwen Homes's Worcester office at Taylors Lane is rated 4.1 out of 5 across 1,053 reviews on two platforms, including 23 Google reviews rated 3.4. The 1,030 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent customer service from Emily
Excellent customer service from Emily. So kind and helpful and a pleasure to talk to
Hi Christopher, it's great to hear you had such a positive experience with us. Thank you for taking the time to leave us a review. Wishing you the best of luck in your new home. Many Thanks, Lydia
5/5
TrustpilotStaffs are helpful and supportive.
Staffs are helpful and supportive.Overall, excellent service
Thank you for leaving us a review Swe. We are glad you've had a positive experience with us. Thanks, Lucy.
5/5
TrustpilotGreat customer service
Great customer service, been a pleasure to deal with thanks for all you have done for me and my family.
Hey Karl, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
5/5
TrustpilotKeeping me updated all the time with…
Keeping me updated all the time with house progress.
Hello Callum, thank you for taking the time to review your experience with us. We wish you the best of luck, Many thanks, Lucy.
5/5
TrustpilotStaff were so friendly and helpful
Staff were so friendly and helpful Can’t wait to move in to our new home
Thank you for leaving us a review Margaret. It's great to hear you had such a positive experience with us so far. Wishing you all the best. Thanks, Lydia
5/5
TrustpilotGreat developments superb products &…
Great developments superb products & sales teams correspondence & information top notch cheers Ant & jacky
Hey Anthony, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
5/5
TrustpilotGood build quality
Good build quality. Hassle free completion of paperwork
Hello Bharani, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy
5/5
TrustpilotExcellent services
Excellent services. All parties are very efficient and effectively dealing each of my queries.
Hey, thank you for taking the time to leave us a review. Its always great to hear that you are happy with the services the team have provided to you so far! Thank you from all of us, your feedback is really appreciated, Lydia
5/5
TrustpilotTrentham Manor development
We received excellent service from start to finish on the trentham manor development , Julie from sales always kept us up to date with build progress and what was going on. The site team Carl, Simon and Keith have been brilliant and handed over a 10/10 house. I would highly recommend St Modwen Homes.
5/5
TrustpilotHighly recommended
Nice & friendly environment, professional staff, help & support anytime, full transparency to the customer. Really good choice!
Hi Claudia, it's great to hear you had such a positive experience. Thank you for taking the time to review your experience with us. Many thanks, Lydia
5/5
TrustpilotGreat support from everyone in the Hub
Great support from everyone in the Hub. Rachel & Julie are superstars.Thank you!
Hey Jon, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
5/5
TrustpilotReally nice service and staff members
Really nice service and staff members, when ever we need help always ready for help
Thank you for leaving us a review Jasmeen. It's great to hear you had such a positive experience with us so far. Wishing you all the best in your new home. Thanks, Lydia
5/5
TrustpilotHappy first time buyers
Great support from the customer care team since we've been in our house, fast approaching half a year and the contact has been fast and any issues sorted out quickly, sometimes before arranged dates which is great. We're very happy with the house and everyone who's visited is just as impressed!
1/5
TrustpilotAvoid this company,do not buy from…
Avoid this company,do not buy from them.Their customer service is absolutely appalling. Sales team took £99 reservation fee of me with no intention to sell property. I have been advised the refund would be processed in couple of days. I still await refund after 3 weeks,shocking service, no response at all!
1/5
TrustpilotMoved to Meon Vale with the promise of…
Moved to Meon Vale with the promise of a beautiful woodland. St Modwen "pride" themselves for their "biodiversity" yet seek to destroy more woodlands for greed and profit. They're happy to have healthy trees also cut down and lie about Ash Dieback which could have a detrimental effect on our woodlands and their habitats.
5/5
TrustpilotIt was nice experience
It was nice experience, staff at home buyers hub, Rebecca and Tom too good,very helpful.
Hello, thank you for taking the time to review your experience with us. We will ensure your comments are passed along to the employees mentioned. Many thanks, Lydia
2/5
TrustpilotBad experience , stay away
Bought a new hose in their development in Oct 2019, and the developers were very responsive for about 6 months . Have been now chasing the developers for a small job that they were supposed to get done, but all now to deaf ears. Am thinking now of taking a legal advice.
5/5
TrustpilotGLAN LYN
So far so good.Lovely helpful people.No complaints at all.Looking forward to moving into my new home.
Hi Gillian, thank you for your review. It's always great to hear that you've had a positive experience with us. We'll be sure to pass your feedback on to the Glan Llyn team. Wishing you all the best. Thanks, Lydia
5/5
TrustpilotAbsolutely fabulous sales…
Absolutely fabulous sales lady,polite,professional and approachable.An absolute delight to deal with!
Hi Peter, it's great to hear you had such a positive experience with us at our Pear Tree Fields development. Thank you for taking the time to review your experience with us. Many thanks, Lydia
5/5
TrustpilotHad a good service
Had a good service full explanation I recommend it to anybody
Hi Thomas, thank you for leaving us a review. We are glad you have had a positive experience with us. Thanks, Lydia
5/5
TrustpilotFantastic quality, with outstanding after care service
Amazing experience. Our dream home
Hi Aaron, thank you for your review. It's always great to hear that the team helped someone find their dream home. Wishing you all the best! Thanks, Lucy.
5/5
TrustpilotExcellent
Excellent service kept us updated and very friendly we just wait for completion.
Hey Lam, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
5/5
TrustpilotMe and my partner have just brought our…
Me and my partner have just brought our first home At Banbury place with St Modwens and I have to say the quality of the house is fantastic and the team have been brilliant, 5 star after care at its best, nothing is to much trouble the whole process has been faultless.
5/5
TrustpilotThey all helpful and friendly on…
They all helpful and friendly on approach.
Hello. Thank you for taking the time to leave us a review. It's always lovely to hear positive feedback, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
St Modwen Homes's Worcester office has 1,053 reviews across two platforms: 23 on Google, 1,030 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
St Modwen Homes is rated 4.1 out of 5 across all 1,053 reviews, and 3.4 out of 5 on Google from 23 reviews, checked 9 October 2026.
St Modwen Homes, Taylors Lane, Worcester WR5 2PE.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
