Every review we hold for the Worcester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat house at Pear Tree Fields
Great house at Pear Tree Fields, with a good Customer Service manager, who we call "Do it Dan". Any snags has been resolved by him (and his team), thank you.
Cara · 7 November 2024
Agent replied · 24 December 2024
We're so glad to hear you had a positive experience at Pear Tree Fields. It's wonderful to know that you were happy with the customer service you received, especially from "Do it Dan." We appreciate your kind words and will be sure to pass them along to the team.
★★★★★ 4/5
TrustpilotMs. Yan
Mr. Matt Trever helped us fixing the utility door today. He is responsible and helpful. He also shared some useful tip for door maintenance with us. Much appreciated 😁
Loratta · 18 November 2024
Agent replied · 24 December 2024
We appreciate your kind words about his responsibility, helpfulness, and the valuable tips he shared. We Wish you all the best in your nee St. Modwen Home, Thanks, Lydia
★★★★★ 5/5
TrustpilotBramshall Meadows
Thank you very much to Olivia Jackson and Bob Jarvis, Honestly we can’t recommend you both enough at Bramshall Meadows. They have gone above and beyond for me and my partner to help us with anything they can for us to have the best experience with our new home.We can’t thank you both enough! 😊
T.Wilson · 9 June 2023
Agent replied · 17 June 2024
Thank you for leaving us a review, it’s great to hear the team at Bramshall Meadows helped to give you the best home buying experience possible. Good luck in your new home! Thanks, Lucy.
★★★★★ 5/5
TrustpilotVery Friendly
Very Friendly, Co-operative and understanding.Special thanks to Ben, who is taking care of our journey towards the working of our Home.
Chinchu · 1 November 2021
Agent replied · 17 June 2024
Hi, thank you for your review. It's always great to hear that you've had a positive experience with us. We'll be sure to pass your feedback on. Wishing you all the best. Thanks, Lydia
★★★★★ 5/5
TrustpilotVery efficient and very helpful from…
Very efficient and very helpful from the start I do like their professionalism thank you Geoff Peck
GEOFFREY · 24 May 2022
Agent replied · 17 June 2024
Hey, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
★★★★★ 5/5
TrustpilotVery efficient and very helpful from…
Very efficient and very helpful from the start I do like their professionalism thank you Geoff Peck
GEOFF · 24 May 2022
Agent replied · 24 December 2024
Hey, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lydia
★★★★★ 5/5
TrustpilotGlan Llyn
Had an amazing experience buying our first home through St Modwen. Sales team were great during the buying process and kept us up to date with our house being built. The site team have also been amazing helping with any issue and checking up on us regular.
Jessica · 17 December 2023
Agent replied · 17 June 2024
Hi Jessica, thank you for your review. It's always great to hear that you've had a positive experience with us. We'll be sure to pass your feedback on. Wishing you all the best. Thanks, Lucy
★★★★★ 4/5
TrustpilotRobert Wainwright
Robert, the technician at the company was excellent in taking down and refitting a part of my kitchen cabinet for an electric bridge repair. Thank you.My only concern is that the electrical bridging shouldn’t have happened in the first instance. Otherwise great job fixing it.
Jerry · 29 January 2024
Agent replied · 17 June 2024
Hello Jerry, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lucy.
★★★★★ 5/5
TrustpilotExcellent job
Matt and Rob came to our house to fix an issue we were having with our doors. They were both professional and polite and did a great job. Thank you!
Chloe · 25 October 2024
Agent replied · 24 December 2024
Hi Chloe, We're so glad to hear that you had a positive experience with Matt and Rob. Thank you for taking the time to leave us a review, it's much appreciated. Wishing you all the best, Lydia
★★★★★ 5/5
TrustpilotExcellent Service!
We early birded a plot with Aaron at Austin View back in November, from the outset he has been amazing. Constant communication, excellent advice and a very honest approach. We have now fully reserved our plot and couldn't be happier with the choice we made. The whole first time buying experience has been made an enjoyable one, and this is down to Aaron! Would definitely recommend.
Elise · 28 March 2022
Agent replied · 17 June 2024
Hello Elise, thank you for taking the time to review your experience with us. We wish you the best of luck in your new home. Many thanks, Lydia
★★★★★ 5/5
TrustpilotRob,Matt & Ryan
I had a quick response from St.Modwen customer service. Called a week ago on and they sent their representative within a day to inspect. They fixed issues with in a week. Never heard a quick response and fixing issues before from a builder.
Vinoth · 8 March 2024
Agent replied · 17 June 2024
Hey Vinoth, thanks for taking the time to leave us a review. It's always lovely to hear positive feedback. Thanks, Lucy
★★★★★ 5/5
TrustpilotWe absolutely love our new home
We absolutely love our new home, it’s lovely and spacious, and bright. If there has been any issues they have been rectified swiftly. I can’t thank the team enough for all their help, Clair Caswell and the guys have been amazing. Would recommend St Modwen to anyone looking for a new build
Tikira · 28 July 2023
Agent replied · 17 June 2024
Hey Tikira, thank you for leaving us a review, we are so happy that you are loving your new home. Your feedback is really appreciated, Lucy.
★★★★★ 5/5
TrustpilotExcellent service
Excellent customer service throughout the year, especially provided by Josh who is the customer service rep. He is alway ready to help and provides an exceptional service fixing problems or arranging for them to be fixed in a timely manner.
Sundeep · 22 April 2024
Agent replied · 17 June 2024
Hi Sundeep, thank you for leaving us a review. I'll let Josh know that you've left a review for him, Many Thanks, Lydia
★★★★★ 4/5
TrustpilotRichie did an excellent and…
Richie did an excellent and professional job in resolving the snags reported. He is always helpful and approachable. One of the best employees st modwens have got in the estate
Kanishkaraj · 4 October 2024
Agent replied · 24 December 2024
Hi, thank you for taking the time to review your experience with us. We wish you all the best in your new home, Thanks, Lydia
★★★★★ 5/5
TrustpilotFantastic customer service form josh…
Fantastic customer service form josh beesly at Galn lyn south wales Newport very happy with the results of work that is organised and taken out everything has been perfect the response is always quick and easy thank you customer service manager josh from south wales glan lyn
Tamoor · 7 November 2023
Agent replied · 17 June 2024
Hi Tamoor, thank you for your review. It's always great to hear that the team helped make someone's home buying experience exciting and we'll be sure to pass your feedback on. Wishing you all the best in your new home! Thanks, Lucy.
★★★★★ 5/5
TrustpilotIssues...
After a disappointing start with multiple issues to our new property they finally sent Lee a customer care technician. He worked tirelessly and was professional, polite and was very knowledgeable when repairing the faults. He is a credit to the company.
Anon · 11 March 2024
Agent replied · 17 June 2024
Thank you for leaving us a review. We are glad to hear you’ve had a positive experience with our aftercare team. Wishing you all the best.Thanks,Lucy.
★★★★★ 5/5
TrustpilotWe had a great experience start to finish
We had a great experience start to finish, Simon in the office taking us through to completion, Liam & Matt after completion. Pleasant experience. Josh has also been amazing, sorting things for us asap
Lydia · 18 July 2024
Agent replied · 24 August 2024
Hi Lydia, we are happy you are loving your new home and thrilled with the aftercare process. Thank you to all of us. Your feedback is appreciated.
★★★★★ 5/5
TrustpilotWe have recently purchased our first…
We have recently purchased our first home through St Modwen’s - Bramshall and they have been really helpful. Any work we wanted doing they came and did it for us. Site manager came to check in on us regularly to see if everything was ok. Quick communication, really friendly team and we absolutely love our home!
Joe · 9 February 2023
Agent replied · 17 June 2024
Hey Joe, we are happy that you are loving your new home at Bramshall Meadows. Its great to hear the team have been very friendly and helpful along your homebuying journey with us! Your feedback is really appreciated. Thank you for your review, Lucy.
★★★★★ 5/5
TrustpilotExcellent member of staffs
So far so good till reservation, long away to go. Special thanks to Julie and Megan
Parh · 14 February 2022
Agent replied · 17 June 2024
Thank you for leaving us a review. Wishing you all the best! Thanks, Lydia
★★★★★ 5/5
TrustpilotNew build positive experience
Having purchased properties over the years I’m in a position to compare St Modwen to other builders,For me the experience was good in all aspects,Customer care offered by the site manager (Stuart) was impressive and the quality of the property in terms of finished and hand over was excellent,
ANDREW · 18 August 2023
Agent replied · 17 June 2024
Hey Andrew, thank you for taking the time to leave us a review. It's always lovely to hear positive feedback. Best wishes, Lucy.
★★★★★ 5/5
TrustpilotVery friendly and helpful staff
Very friendly and helpful staff. Price is reasonable with detailed follow up for enquiries.
Celia · 17 May 2022
Agent replied · 17 June 2024
Thank you for leaving us a review Celia. We are glad you've had a positive experience with us so far. Thanks, Lydia
★★★★★ 5/5
TrustpilotAn asset to St Modwen!
Just had Richie round from St Modwen (Heathy Wood) to complete an outstanding snagging issue. As always he went above and beyond, He is always pleasant and friendly and nothing is too much trouble for him. Great guy who is an asset to St Modwen!
SCW · 13 November 2023
Agent replied · 17 June 2024
Hi, it's great to hear you had such a positive experience. We will ensure your comments are passed along to the employee mentioned. Many thanks, Lucy.
★★★★★ 5/5
TrustpilotVery pleased with the service.
Very pleased with the service.Robert Wainwright came to fix the mastic in the cloakroom and done a fantastic job. Will definitely recommend St Modwens Homes
Feno · 12 November 2024
Agent replied · 24 December 2024
We're so glad to hear you were pleased with the service and that Robert did a fantastic job. We appreciate your kind words. We Wish you all the best in your new home, Thanks, Lydia
★★★★★ 5/5
TrustpilotJohn. Stillwater
John at Stillwater side has been completing our snags on and off since we moved in November 2021. He is an absolute asset to the company, he is friendly, knowledgeable and all work he has completed has been to a high standard.
Rachael · 10 January 2024
Agent replied · 17 June 2024
Hi Rachael, were glad to hear you had such a positive experience. We will ensure your comments are passed along to the employee mentioned. Many thanks, Lucy.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
