Trusted Agent profile · Worcester
★★★★★
759 reviews across 3 platforms
46 Barbourne Road, Worcester, WR1 1HU
Nicol & Co's office in Worcester, at 46 Barbourne Road, is rated 4.9 out of 5 across 759 reviews on three platforms, including 693 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Nicol & Co Worcester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Worcester.
Every review we hold for the Worcester office, from every platform, shown as written. First names only.
5/5
GoogleKat has been brilliant throughout the purchasing process of my first home. Kept me updated at each step and provided support for any question I had. Thank you Kat (and the rest of the team) 🏠✌🏻😊 …
Hi Helen, thank you for your 5* review of our Worcester team. It's great to hear that Alice, Jake & Molly have all been super helpful and quick to respond. They're always happy to help!
5/5
GoogleRecently sold our house with the Worcester branch. Very professional and speedy responses when wanting information. I mainly dealt with Alice Bennett, who I found to be very informative, respectful of our property and is a great asset to Nicol and Co. Highly recommend.
Hi Michele, thank you for your 5* review of our Worcester team and your high recommendation. It's fantastic to hear that they were very professional and provided a speedy response, thank you for naming Alice as being very informative too. They're always happy to help.
5/5
GoogleAlice and Jake were both incredibly helpful and knowledgeable about the property we were viewing. Always quick to respond to queries and made placing an offer simple.
Hi Callum, thank you for your 5* review of our Worcester team and for naming Alice & Jake too. It's great to hear they were both incredibly helpful and knowledgeable, quick to respond and made placing an offer simple. Should you need, the team are always happy to help!
5/5
GoogleNicol and CO have again been excellent with our recent purchase. The communication and speed of response has been greatly appreciated. Whilst viewing the property our sales consultant Alice Bennett was able to answer all of our questions and had both the vendor's and the buyer's best interest at heart.
Hi Will, thank you for your 5* review and your fantastic comments. It's great to hear that the team and especially Alice have been excellent again with your recent purchase, kept you up to date, knowledgeable, prompt in providing a response and having your best interest to heart. They're always happy to help.
5/5
GoogleOur experience so far with Nicol and Co has been amazing. They met us at the property on Easter Monday (and to make it worse we were late!). Heather, our viewing agent, was extremely friendly and patient with us as first time buyers and answered all our questions. i personally really appreciated the approach at the viewing. It was not pushy at all and we were given the time and space to fall in love with our new home! Top marks, would recommend!
Hi James, thank you for your 5* review and your recommendation. It's great to know that Heather provided you with such excellent service. We understand that buying a home, especially as first-time buyers, can be overwhelming, and we're delighted that Heather's friendly and patient approach made the process easier for you and helped answer any questions you had. Heather and the team are always happy to help!
5/5
FacebookI don't believe in luck, I believe in trust and understanding, I've been with Mrs. Taisha Carson for some years and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few years and I'm expecting yet another payment from the broker today. Scammers are everywhere but to find a reliable trader like Mrs. Taisha Carson, Hash is not an easy task and my advice for you all is to come over and join her contact her directly on her Email: taishacarson025@gmail.comWhatsapp: +1 (910) 502-3651Facebook: Taisha Carson
5/5
FacebookEverybody talks about Mrs. Taisha Carson After seeing too many positive reviews about her good work online through crypto & forex trading I decided to give her a try too. All because of fear I started with $1,000 as the amount of investment, to my greatest surprise ma'am Kathy made me a whopping profit of $15,100 all within seven days of trading since then I've never stopped investing with her and I'm successfully making my withdrawal of my profits each time I invested with her.Contact her via--Email:- taishacarson025@gmail.comWhatsApp :+1(910)502-3651Facebook: Taisha Carson
5/5
GoogleWe regularly deliver lunch platters to the Droitwich office. Charlotte Kerr is fantastic and friendly in her communication doing so!
Hi Georgia, thank you for your 5* review and for naming Charlotte too! Wishing you all the best.
5/5
GoogleThe staff at Nicol and Co were very friendly and helpful when going through the process of selling my house.
Hi Matthew, thank you for your 5* review of our Worcester team. It's great to hear that everyone was very friendly and helpful. Should you need, the team are always happy to help!
5/5
GoogleFantastic team, who are very pro-active and have a genuine care for providing valuable assistance to their clients in what is a notoriously challenging process of buying/selling a house.
Hi Oj, thank you for your 5* review of our Worcester team. We’re delighted to hear that you found the team proactive and genuinely supportive throughout what can be a challenging process. Your comments are very much appreciated.
5/5
GoogleFantastic service. Great personal relations. Genuinely felt as if I mattered as a customer. Alice was a star in all respects. Honest and incredibly helpful
Hi Michael, thank you for your 5* review of our Worcester team and fantastic comments! We are thrilled to hear that you had such a positive experience with our service and we are especially pleased to hear that Alice made such a positive impression. Should you need, the team are always happy to help!
5/5
GoogleGreat efficient service from the worcester branch! Alice was very professional, helpful and fast with responses. Would 100% recommend.
Hi Jess, thank you for your 5* review of our Worcester team and your recommendation! It's great to hear that Alice & the team were very professional, helpful and fast to respond with a great, efficient service. Should you need, the team are always happy to help!
5/5
GoogleAlice and the team were lovely to deal with. Super responsive and always kept us updated. Highly recommend!
Hi Emily, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear that they were super responsive, you were kept up to date and they were lovely to deal with. Thank you for your high recommendation too!
5/5
GoogleThank you Nicol & Co for sponsoring our school Raffle at St. Clements Pre School. Charlotte was very helpful to have dropped off a raffle prize.
Hi Lauren, thank you for your 5* review & your kind words! We are thrilled to have been able to support St. Clements Pre School's raffle. It's wonderful to hear that Charlotte was helpful in delivering the raffle prize. We believe in giving back to the community, and it's a pleasure to be part of such a worthy cause.
5/5
GoogleVery supportive experience from, Jake. Made the process straight forward and hoping things continue that way. Thanks again!
Hi Alex, thank you for your 5* review of our Worcester team and for naming Jake too. It's great to hear that you have had a very supportive experience with the process being straight forward!
5/5
GoogleThank you Alice for all of your help you are certainly very competent at your job . Other staff members when I phoned the office were very polite and helpful would definitely recommend your estate agency Heather
Hi Heather, thank you for your 5* review, kind words, your recommendation and for naming Alice. It's great to hear that everyone was helpful and polite. They're always happy to help!
5/5
GoogleReally helpful and quick to respond. Hayley was great helping us with our Summer Fair arrangements. Fabulous to have a local business support our event.
Hi Anthony, thank you for your 5* review and your kind words. We're thrilled to hear that Hayley was able to assist you effectively with your Summer Fair arrangements. Supporting local events is something we are very passionate about, and we're delighted to have been a part of your success. We look forward to working with you again in the future!
5/5
GoogleAlice and the team at Nicol and Co have been a great help over the last few months - we couldn't have done it without them!
Hi Alex, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear they have been a great help to you! They're always happy to help.
5/5
GoogleBig thankyou to the whole team. Throughout this process I have predominantly spoken with Alice and Kat who have been most professional, kind and have continued to keep me updated with the purchase of my first home from start to completion day. They have been so friendly and strived to ensure everything has ran smoothly and all in time for Christmas.
Hi Lindsey, thank you for your 5* review of our Worcester team and for naming Jake & Alice too. It's great to hear as a first time buyer that they have been very helpful throughout. Should you need, they're always happy to help!
5/5
GoogleA pleasure dealing with Alice Bennett at Nicol & Co. Extremely professional throughout and always gave us 100% in selling our property. Thanks Alice!
Hi Jon, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear she was extremely professional throughout and was a pleasure to deal with, giving you 100% in selling your property. Your comments mean a lot and the team are always happy to help!
5/5
GoogleDealt with Alice, she was amazing all the way through the process. Very professional but personable at the same time. We were able to discuss any concerns we had and she totally understood where we were coming from. We needed a second viewing and this was arranged without an issue. Alice is also so enthusiastic in helping people find there perfect home we can't speak highly enough about her. She also represents what Nicols estate agents are about, the services they offer and tried to help at all stages.
5/5
GoogleSuper professional yet very genuine and didn’t feel at all pressured by them. Great knowledge of the area and how best to market our house when selling! Thank you!
Hi Danielle, thank you for your 5* review of our Worcester team. We’re delighted to hear you felt supported and well-informed throughout the process. Thank you for your wonderful feedback!
5/5
GoogleAlice made the process of house buying so smooth, with her flexibility around my inflexible hours. She stayed outside of work hours to allow me to view a house and was pleasant and supportive throughout.
Hi Rebecca, thank you for your 5* review. We're thrilled to hear that Alice at the Worcester team went above and beyond to make things work smoothly for you and the level of communication and customer service was fantastic throughout.
1/5
GoogleIncompetence and Shady Practice. Avoid Despite the good reviews here, I recently purchased a property through Nicol and Co Worcester and my experience was absolutely terrible. It started with the initial offer. I was told ‘another buyer’ had a higher offer so I went away and gave our final offer which was scoffed at by the agent over the phone. We didn’t consider this very professional at all. A month or so later the ‘other buyer’ pulled out and the same offer was accepted. I don’t believe another buyer even existed but cannot prove so will give the benefit of the doubt. We were then hounded for paperwork and to complete ASAP. Whilst this may seem normal the aggressiveness of this will become important in due course… We had a house buying survey done a found a serious fault with the property. When I rang the agent about this, they seemed to know about it (and didn’t declare it as part of the sale). They then played it down. All during this time they were trying to push us to complete as soon as possible. We regrettably agreed a very small reduction with the seller for the fault because we wanted to complete the sale and move in. All this time the agent was pushing us aggressively to complete. The real issue came when we were a few months in and almost ready to exchange. OUR solicitor found the seller had no legal right to even sell the property! so Nicol and Co hadn’t done basic due diligence checks from the seller whilst aggressively hounding the buyer to complete... They also didn’t declare to us when they found out - it was our solicitor who highlighted this to us during the process. This subsequently delayed the sale several weeks and cost us a lot of money and personal plans as were almost about to exchange. Furthermore, during the process we spend more money to speed things up e.g. paying extra for a surveyor who could come out next day instead of next week etc. I tried to escalate the Matt the MD but was referred to the line manager of the person I was dealing with who just gave empty promises that they will complete as soon as possible. Overall we’ve been left out of pocket due to their incompetence and not doing basic checks which would be expected. We also consider it very shady business that the fault was not declared. I recommend buyers and sellers avoid Nicol and Co
Hi Imran, unfortunately we don’t appear to have you registered on our database and we certainly don’t recognise the sequence of events or experience you are describing. Over 900 5* reviews would demonstrate that this is not the way we operate. If you have a genuine complaint please may we refer you to our Complaints Policy.
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