Trusted Agent profile · Worcester

Nicol & Co Worcester reviews

4.9

★★★★★ Excellent

757 reviews across 3 platforms

46 Barbourne Road, Worcester, WR1 1HU

Nicol & Co's office in Worcester, at 46 Barbourne Road, is rated 4.9 out of 5 across 757 reviews on three platforms, including 693 Google reviews rated 4.9.

Google logo

4.9 / 5

693

Reviews on Google

This office

Facebook logo

4.9 / 5

59

Reviews on Facebook

This office

Trustpilot logo

5

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Google

We have been fortunate enough to have had previous experience of Nicol and Co Estate Agents when buying our house a couple of years back. They were the only agents that we were registered with that we genuinely felt were actually trying to find us the family home we were seeking. John Powel in particular was awesome and found us exactly what we were looking for and after a bit of a bidding war, we got the property we wanted in the location we were looking for. This time around I was selling a property and have enjoyed a similarly positive experience from start to finish. From the initial valuation and throughout the viewings, the advice and contact that was kept between myself and the agents at Nicol and Co was first class. Once a proceedable offer was accepted, I must make mention of Nicol and Co’s Sales Progressor Leanne Fletcher who kept in touch daily with me via email and phone call to keep me up to date with the progress of the sale. Without her tenacity and dedication very possibly making a nuisance of herself to the buyers solicitors, I do not expect we would have got the deal completed as swiftly as we did. So, having bought and sold a property with Nicol and Co, I think I am well placed to whole heartedly recommend their professionalism, dedication and customer service. I genuinely believe they are the very best at what they do. Thanks Team!

Alex · 2 October 2018

5/5

Google

We have recently just brought a property via Nicol and co. We were so impressed by the service from Leanne who kept us updated whenever possible. At the start we would get calls weekly with any update from Leanne. Any email would be answered within a couple of hours of sending it. I really do like the personal service we got, and it felt like they really did care!! I would without a doubt recommend this company to any sellers and I know we will be using them again. Thank you Leanne, we are so grateful for your hard work, without you this whole process would have been a lot more stressful.

Amy · 2 October 2018

5/5

Google

I have received a 5 star service from Nicol & Co. All staff were absolutely brilliant and very helpful. Leanne was giving me weekly updates on the purchase and was always quick to answer any questions by email too. She is very professional and worked hard to negotiate every detail with the solicitors and the rest of the chain. Thank you very much for your efforts and help, I am very happy and will highly recommend Nicol & Co to everyone selling or buying a property.

Olga · 2 October 2018

5/5

Google

Have recently brought our first home using Nicol and Co and from the start they were so helpful. Leanne was always there to check on how we were or if we had any questions. She made a very stressful life passage a bit easier as we had someone there to help . She was very reliable and always returned our calls and emails. A massive thank you to Leanne and the team. Looking forward to possibly using this company again for any future homes :)

Hayley · 2 October 2018

5/5

Google

We first met Dominique on Good Friday and we sold and bought a day and a half later, on Easter Sunday. What other estate agents are available to take calls on a bank holiday? none that I am aware of and this is why we wouldn’t hesitate to recommend Nicol & Co. Leanne then took over and made the process as easy as possible. It was a little difficult towards the end which was out of their control but Leanne was always in contact with us throughout the whole process. Towards the end she pulled out all of the stops and made the chains preferred completion date a reality. It was great work from the whole team at Nicol & Co. If you’re thinking of using them, to sell your house, or to buy a house through them, you will not be disappointed.

Alex · 2 October 2018

5/5

Google

The service provided by Nicol and Co was professional throughout. Dominique considered all of my family's needs when putting the house on the market. I was able to talk to her and the rest of the team throughout the selling process. And I am happy to say an offer was made and accepted within 24 hours of the property going live. Once offers were made Leanne was amazing at following through with the sales process and kept me updated throughout the process. There were some challenges as expected but Leanne dealt with everything and remained thorough, calm and supportive throughout. I would highly recommend the team.

Jane · 2 October 2018

5/5

Google

I just don't know where to start with how pleased I am with the service we have received from Nicol & Co. From the minute we put our offer in to now on the day of exchange, they have been absolutely outstanding. As a first time buyer we have heard horror stories about how stressful this process can be, but I have to say that the team at Nicol & Co made it more than bearable. Leanne was fantastic, she kept us updated every step of the way. Her correspondence is always prompt and friendly, and she is just a genuinely lovely person. Thank you so much for everything, we can't wait to pick up the keys to our new home.

Charlotte · 2 October 2018

5/5

Google

Alice Bennett was an absolute delight to deal with. The company is professional and helped us buy a home after over a year of looking! Definitely recommend!

Anisha · 5 March 2023

Agent replied · 1 October 2023

Hi Anisha, thank you for your 5* review, your high recommendation and fantastic praise for Alice too. We're pleased to hear the team were professional and helped you buy your home. They're always happy to help!

5/5

Google

My partner and I are first-time buyers, so we were naturally a little nervous about putting in an offer and the general rigmarole of purchasing our first home - but Nicol & Co made the process feel seamless from the get-go. Special mention has to go to our consultant Alice, who kept us permanently in the loop and followed up for us when we had any questions or enquiries. Friendly, helpful and fully recommended! :)

James · 5 March 2023

Agent replied · 1 October 2023

Hi James, thank you for your 5* review and your recommendation! It's great to hear as a first time buyer you felt the process was seamless and the team at Worcester, especially Alice, were friendly, helpful and kept you in the loop throughout. They're always happy to help!

5/5

Google

Nicol and Co have been absolutely fantastic on our buying and selling journey so far. They are very easy to get in contact with and are very responsive. The service we have received has been of a very high standard. We have felt like extremely valued clients throughout the whole process so far. When putting our house up for sale with them, their provisions were of a great standard and quality, which we are positive only added to the successful and swift sale. We are also purchasing through them, luckily, and are just so happy with everything and have so much confidence with every aspect. We could not have wished for a more dedicated, professional, warm and driven team to be able to work with during what can sometimes be a very stressful process. I am a mother to a 1 year old toddler, and Nicol and Co have been both understand and accommodating with regards to our capacity and timings. I am pleased to say that selling and buying, whilst raising a toddler, has been such an enjoyable process with Nicol and Co. The level of stress I could have experienced has been made less due to their supportiveness and understanding. I would highly recommend them for anyone in any situation!PositiveResponsiveness, Quality, Professionalism, Value

William · 27 August 2022

Agent replied · 1 October 2023

Hi William & Rachael, thank you for taking the time to leave us such a wonderful 5* review. It is lovely to hear that you have received such good service for both your sale and your purchase, and a few of us know only too well what it's like to have a toddler in the mix, so we are delighted to be able to make the process as smooth as possible. With very best wishes and thank you for recommending us.

5/5

Google

Came to Nicol &Co after a bad experience with Purple Bricks(do not use PB) cannot recommend the team enough . Mia, Dan, Jake to begin with, then the amazing Chloe! Yes you pay more, but the help and the support you receive is worth it!!

Claire · 3 December 2024

Agent replied · 10 December 2024

Hi Claire, thank you for your 5* review of our Worcester team and your high recommendation. It's great to hear that the team, specifically Mia, Dan, Jake & Chloe have all been supportive throughout and provided you with an excellent service. Should you need, the team are always happy to help!

5/5

Facebook

Nicol & Co have been great start to finish for helping me purchase my property. Lara was fantastic in setting up my viewings and sorting out the initial offer stages. Throughout the rest of the process, Leanne has been professional and incredibly proactive to ensure a smooth process, and made sure I was always in the know of what the next step was. For an easy and efficient sale or purchase I would definitely recommend!

Skye · 21 September 2020

4/5

Google

Nicol and Co were very proactive and friendly in assisting our property search (thank you Alice!), however sales valuation was low with high fees and we sold elsewhere for £25,000 more.

Lynn · 1 October 2022

Agent replied · 1 October 2023

Good afternoon Lynn, thank you for your review of Nicol & Co Worcester and for mentioning Alice in particular. I'm glad she was able to assist you with your search and hope you find your dream home soon

4/5

Google

I have been searching for a house for a few months and Nicol&Co have been a pleasure to work with. Easy to view houses with, checking in on you regularly to gage feelings and have purchased through them where they have been fully supportive. Great communication throughout. Professional, easy to work alongside and friendly. Would happily purchase through them again however would not endure the stress again! Thank you for all the help and support you have provided me.

Olivia · 1 October 2022

Agent replied · 1 October 2023

Hi Olivia, thank you for your review and your kind comments! We're glad that you felt supported and that you were communicated to throughout, the team will be overjoyed with your comments! Should you need help, we would be more than happy to assist in the future.

5/5

Google

Nichol & Co were very helpful in my property search I felt Alice really understood what I wanted in a house and so was extremely proactive when suitable properties became available - making sure I got to see them asap. I am now purchasing a house which ticks all my boxes and more.

Elaine · 27 July 2024

Agent replied · 26 August 2024

Hi Elaine, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to know that Alice was very helpful in your property search by being extremely proactive, finding the right suitability for you and ticking all your boxes too. Should you need, the team are always happy to help!

5/5

Google

Alice was a great help from start to finish when purchasing our property. Smooth and effortless service, would definitely recommend.

Matt · 10 September 2023

Agent replied · 1 October 2023

Hi Matt, thank you for your 5* review of our Worcester team and for naming Alice too. It's great to hear you were provided a smooth and effortless service and a thank you for your recommendation.

5/5

Google

We recently moved into a rented property. From our initial enquiry through to getting the keys, Yuri was so informative, professional and friendly throughout the whole process. We have rented with other agents before but Nicol and Co by far have been the best! Applying for a house can be stressful, but Yuri put our minds at rest and made everything run as smoothly as possible. Thank you Yuri! 😁

Sophie · 1 October 2021

5/5

Google

Five stars for Jake he has been on it from the start finding me properties that would suit me thanks Jake

Lisa · 2 August 2023

Agent replied · 1 October 2023

Hi Lisa, thank you for your 5* review and fantastic comments for Jake at the Worcester office, your review will have made his day.

5/5

Google

Myself and my partner bought a house through Nicol & co and I have to say the experience was second to none! Leanne was our sales progressor and she was always available to keep us up to date on the progress of our sale. As a result of her persistence and pushing of our solicitors we managed to get our house sale completed in a speedy manner with minimal stress! Thank you Leanne, you were truly brilliant.

Lewis · 2 October 2019

5/5

Google

Good use of photos when selling. Kept in touch throughout. Leanne Fletcher was excellent. She kept in touch with us, the other people in the chain and solicitors to ensure the chain completed in tight timescales.

Stuart · 1 October 2021

Agent replied · 1 October 2023

Hi Stuart, thank you so much for the 5* review. We are so pleased the communication was the driving force behind the completion going through on time, and that you are pleased with the service provided by Nicol & Co

5/5

Google

A big thankyou to Henry at Nicol & Co estate agents. A seemless, professional service from start to finish. Henry and Olivia were in constant communication with myself, to ensure that everything went as smooth as possible with my move to a new house. It is so nice to find an honest, trustworthy, caring yet professional estate agent and always with a big smile ( Henry ). Keep up the good work both of you.

Jill · 2 October 2019

5/5

Google

Highly recommended, Kat was amazing at getting us through what was quite a challenging sale Thank you Kat for all your hard work and persistence Highly recommended !

Iain · 1 October 2022

Agent replied · 1 October 2023

Hi Iain, thank you for your 5* review and high recommendation! Kat will be thrilled with your comments! We would be more than happy to help out in the future should you need and wish you all the best. With many thanks for your review and for recommending us.

5/5

Google

Recently purchased a property through Nicol and Co Worcester. Both Alice and Kat were amazing throughout the process. I would highly recommend the agency , thanks again!

Kingpin141186 · 5 November 2022

Agent replied · 1 October 2023

Hi kingpin141186, thank you for your 5* review and high recommendation. We're really pleased Alice and Kat were able to help so much and thank you for your fantastic review!

5/5

Google

Everyone we dealt with on our recent purchase was highly professional, courteous and pro active in dealing with the transaction - would not hesitate to work with them again - especially Leanne who was excellent.

Sarah · 1 October 2021

Agent replied · 1 October 2023

Dear Sarah, thank you for taking the time to leave us a 5* review. We are delighted to read your comments and very pleased that the purchase of your new property went very smoothly. Thank you for the recommendation and we hope to be of assistance again in the future

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