Every review we hold for the Worcester office, from every platform, shown as written. First names only.
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5/5
GoogleI wanted to leave a review to outline the recent experience I have had dealing with Nicol & Co, specifically the new build team. Jasmine has been remarkable, initially providing a quick response to a general inquiry, leading to us making an offer the following day and receiving an acceptance, all within 48 hours of initial contact. Jasmine has been nothing short of amazing throughout, attentive and professional. I am extremely glad to have done business with Nicol & Co and believe to have truly found our dream home at the Orchard in Norton. Thanks Jasmine and all of the team at Nicol & Co. Matt - amazing service!!!
Aaron Β· 1 October 2020
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5/5
GoogleThe service provided by Nicol & Co was excellent. From initial meetings with Zoe, it took just over a week to get the house photographed and on the market. We had an asking price offer less than 24 hours after the advert going live and finally sold the house for Β£10k over asking price. The support and communication from Zoe and the team during the sale was brilliant. Once the offer had been formally accepted, Leanne took over and worked her magic, driving through the sale and keeping us updated. I really appreciated the support from Leanne, chasing solicitors and buyers further down our chain, she really deserves a medal for her efforts :) I wouldn't hesitate to recommend them to friends and family.
Stacey Β· 1 October 2020
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5/5
GoogleFrom start to finish the Nicol & Co team have been excellent, caring & so professional. After initial contact with Scott and a valuation taking place, it took only 24 hours to get our property photographed & sold. Tom was also helpful & quick to organise viewings. A special thanks must go to Leanne Fletcher for her hard work following our sale & purchase through. Leanne continually informed us on progress, kept on top of solicitors & was always available for advice during difficulties that arose during the transaction.
The welcome hamper was a lovely touch, I would definitely recommend.
Stuart Β· 1 October 2020
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5/5
FacebookWe had many ups and downs during the sale of our house but Leanne from the Worcester branch was always on hand to keep us calm and went that extra mile to ensure there was good communication throughout the chain. She kept us informed of progress every few days and in the latter stages, most days, which was extremely reassuring.
Leanne is an asset to the company and I wouldnβt hesitate recommending Nicol & Co to family and friends.
Susie Β· 6 December 2020
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5/5
GoogleWe are currently in the process of buying our first home through Nicol&Co. I have been incredibly impressed with their service, professionalism and efficiency from the outset.
I have dealt with Erica since arranging a viewing for the property and could not recommend her enough. She is very easy to talk to, has answered all our questions and is very quick to respond.
Hopefully this continues throughout the rest of the sales process but my experience so far has been a pleasure!PositiveProfessionalism
Matthew Β· 27 August 2020
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5/5
GoogleπThe team and especially Coralie Walrond have been professional friendly and superb to deal with , they are so efficient and I would not hesitate to recommend them, thank you to you all. β¦
Jay Β· 27 November 2022
Agent replied Β· 27 November 2023
Hi J 1uk, thank you for your 5* review and your recommendation. We are pleased that Coral was superb to deal with and the team were efficient throughout. Thank you again.
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5/5
GoogleWe have just secured our new home from Nicol & co. I must say the service we have received from Leanne has been absolutely brilliant. Thoroughly recommend them. Leanne kept us up to date throughout the process. Great customer service.PositiveResponsiveness, Quality, Professionalism
Stuart Β· 9 November 2021
Agent replied Β· 1 October 2023
Hi Stuart, thank you for the lovely review, Leanne and the team are thrilled. We wish you all the best and hope you are settling in well to your new home.
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5/5
GoogleAfter many months of searching and dealing with pretty much every estate agent out there, we have finally agreed a sale. Gemma Welch was a superstar. She got back to us so quickly and was always on the ball. Thank you so much, it has been a pleasure! Highly recommended
Jessica Β· 2 October 2019
Agent replied Β· 1 October 2023
Thank you so much for your wonderful feedback and recommendation, it is great to hear that you are so pleased with the service that Gemma has provided you with.
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5/5
GoogleGreat experience with the Sales Progression team at Worcester - Leanne was in contact from the moment my offer was accepted on a property. She kept me updated regularly and quickly ironed out any issues as they arose. In her absence she was covered by Odette who was equally efficient. Excellent job by them both - thank you!!! Was also greeted with a hamper on collecting my keys - a welcome surprise and a nice touch!! Would highly recommend.
Mike Β· 1 October 2020
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5/5
GoogleSimply perfect - Nicol & Co could not have done anymore. Exceptional support from their team and extremely thorough with valuation (Molly!) and steps required to purchase (Alice!) sorting viewings (Jake & Tom!). Cannot recommend enough - make buying and selling a house stress free (well nearly! π) β¦
Robbie Β· 3 December 2024
Agent replied Β· 10 December 2024
Hi Robbie, thank you for your 5* review of our Worcester team and your recommendation! Weβre thrilled to hear that you found our service βsimply perfectβ and that our team, from Mollyβs thorough valuation to Aliceβs expert guidance and Jake and Tomβs help with viewings, made the process as smooth as possible. Should you need, the team are always happy to help!
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5/5
FacebookEven during the unprecedented times of COVID 19 the Nicol and Co continued to support us purchasing our new home. Our Sellers were buying a new build so we were able follow guidelines (waiting to move after completion) and carry on with our purchase. The staff were helpful and continued with open communication. Thank you to all and apologies for our endless calls!!!
From meeting Robin at first viewing to communicating with Evie and Coral and finally collecting keys from Dan! Thank you again! Highly recommended
Simon and Bev Collins
Bev Β· 1 May 2020
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5/5
GoogleEveryone we dealt with at Nicol & Co were great during our purchase, the sales team, the lettings team and also Leanne in the sales progression team. Leanne went above and beyond to finally get our purchase over the line! Thank you.
Ashleigh Β· 1 October 2021
Agent replied Β· 1 October 2023
Good morning Ashleigh, thank you for the lovely 5* review. We are very pleased that you had such a good experience across the departments, and that your purchase went through smoothly. Wishing you all the very best and hopefully we can be of assistance again in the future
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5/5
GoogleNicol & Co have been truly amazing for our 12th Worcester Scouts Section. When we contacted them to see if they could help us with a donation, they were more than happy to help.
They're a fantastic group of people who help the local community when & where they can.
Carly Β· 10 November 2024
Agent replied Β· 10 December 2024
Hi Carly, thank you for your 5* review of our Worcester team! We're honored to support the 12th Worcester Scouts Section and thrilled that we could contribute in a meaningful way; it's always rewarding to give back to such a fantastic part of our community.
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5/5
GoogleI instantly recommend them. Nicol and co are so organised and professional, they were the most reliable and hassle free part of moving house. Their team were always at the end of the phone, they frequently updated us on new events and actively helped progress the sale. We found every member of the team to be friendly and approachable while working efficiently and busily. You may pay a little more for their services yet they are worth every penny.
Phil Β· 3 February 2023
Agent replied Β· 1 October 2023
Hi Phil, thank you for your 5* review and recommendation. We're really pleased the team were organised, professional, reliable, kept up to date and you found everything hassle free. They're always happy to help.
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5/5
Facebooki have recently had an offer on a property accepted, and must thank Zoe at the Worcester office for her unfailing support and reassurance. With my car written off due to floods in the area Zoe went above and beyond what would be considered normal assistance. She personally took me to a viewing and then facilitated the following transaction with considerable skill and care. She has proved to be an excellent member of the sales team and I have no reservations about recommending her to future clients. Thank you Zoe.
Berenice Β· 25 February 2020
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5/5
GoogleHeather and the team at Nicol and Co, are helping My wife and I find our forever home. Great to be working with knowledgeable and personable professionals...
Terry Β· 3 June 2023
Agent replied Β· 1 October 2023
Hi Terry, thank you for your 5* review of our Worcester team and for naming Heather. It's great to hear they have been knowledgeable and professional - they're always happy to help.
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5/5
GoogleπThe team and especially Coralie Walrond have been professional friendly and superb to deal with , they are so efficient and I would not hesitate to recommend them, thank you to you all. β¦
Berti Β· 1 October 2022
Agent replied Β· 1 October 2023
Hi J 1uk, thank you for your 5* review and your recommendation. We are pleased that Coral was superb to deal with and the team were efficient throughout. Thank you again.
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5/5
FacebookOur house had been on the market for a while with another agent but we then decided to put it on with Nichol and Co. We were a little hesitant as they were more expensive but they got the job done quickly and it sold after 2 months. We were then looked after by Leanne who took us from sale agreed to exchange and she was fantastic at keeping everyone informed and moving things along. The communication has been very regular all the way through the process and Paul was particularly helpful in the selling process.
Helen Β· 24 January 2020
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5/5
GoogleThanks to all at Nicol and Co for helping us in buying our first home. Alice initially showed us around the property and answered any questions we had. She was so friendly, informative and excellent at communicating with us in the early stages. Kat then progressed the sale and stayed in regular contact with us, chasing up the solicitor and keeping us updated. Alice and Kat both went above and beyond to help the process run smoothly, making it a pleasant experience for us. We highly recommend Nicol & Co.
Lucy Β· 5 December 2022
Agent replied Β· 1 October 2023
Hi Lucy, thank you for your 5* review and for your high recommendation. It's great to hear how Alice & Kat went above and beyond to help, kept you up to date, making the process smooth and that you had a pleasant experience. They're always happy to help.
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5/5
GoogleNicol and Co are hands down the best agency that I have come across during my time in finding my first home. The fantastic communication, efficiency and very high standards are just a small number of positives that will ensure you find the right home for you. I have had the pleasure of liaising with most of the members of staff but I have to pick out Alice as well as Hope as some of the nicest estate agents ever. The staff work tirelessly to make sure the seller and the buyer are satisfied and the super hard work put into all tasks is something I have not always seen whilst looking for a property. I have had an exceptional experience and I could not fault anything that this agency does!
Lubomir Β· 5 December 2022
Agent replied Β· 1 October 2023
HI Lubomir, thank you for your amazing 5* review full of compliments for our Worcester team, especially Alice & Hope. We're really pleased there was communication, efficiency, very high standards and you also had an exceptional experience. It's great to hear with all the super hard work put in by the Worcester team you were able to help you find your first home too. Thank you once again.
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5/5
GoogleI am moving to Worcester from London so I got in touch with Nicol & Co's Henry and Olivia to help me find a place which I can call home with my family. We had several viewings in one day and at the end of the day we were happy to have found a place we liked. Henry and Olivia were very helpful, professional and answered all our questions and put us to ease. We are looking forward to moving into our new home soon.
Abdul Β· 2 October 2019
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5/5
GoogleI have just began renting my first property with Nicol & Co Letting Agency. I was able to view the property soon after I expressed my interest, and Henry was extremely helpful in answering any questions I had at the viewing, as well as resolving any concerns I had throughout the renting process. Additionally, Samantha managed to rectify a problem I had with my rent payment schedule, for which I am thankful. Considering I was worried about renting my first property, the staff at Nicol & Co have made it a smooth and simple process. Thank you!
Calum Β· 2 October 2019
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5/5
GoogleThe service from everyone has been faultless from initial valuation through to exchange today. Dominique was brilliant at organising things (especially me) from the outset. The whole team have worked hard to find the right person to want my quirky cottage. Leanne Fletcher has been my sales progressor and has been delightfully cheerful and supportive, as well as thorough and efficient throughout the process. I'm very impressed - especially as I had been with two agents for the previous 9 months without success!
Kalia Β· 2 October 2019
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5/5
GoogleI have been absolutely delighted by the service that I have had from Nicol&Co. From the first communication with Olivia Taylor my enquiries were handled efficiently, professionally and always with a friendly manner. I have received regular updates by Olivia as to the progress of my application, and at very short notice, my tenancy was secured in time for me to move in before Christmas. Many thanks to Olivia for making a period of change and uncertainty a little easier. Merry Christmas to all the team from a very happy tenant!
Pip Β· 2 October 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.