Trusted Agent profile Β· Worcester

Leaders Lettings Worcester reviews

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

467 reviews across 1 platform

31 Foregate Street, Worcester, WR1 1EE

Leaders Lettings's office in Worcester, at 31 Foregate Street, is rated 4.5 out of 5 across 467 reviews on 1 platform, including 467 Google reviews rated 4.5.

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4.5 / 5

467

Reviews on Google

This office

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Reviews

Every review we hold for the Worcester office, from every platform, shown as written. First names only.

5/5

Google

Steve James was absolutely fantastic in dealing with the purchase of our property through Leaders. He would constantly keep us in the picture and was firm but fair throughout the negotiations. I will be seeking Leaders and in particularly Steve's advice in the future if we decide to move again.

Ashleykk89 Β· 25 August 2018

5/5

Google

Leaders Worcester we’re very helpful from initial viewing through to completion. The branch members in particular were always available to ensure that the (in my scenario) long process was smooth and went well. Glad to have used Leaders.

L Β· 24 August 2023

Agent replied Β· 23 August 2024

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Myself and my partner are first time renters. Sophie found us a property after being let down the first time and had really helped us along the way and has been a great support. I would recommend leaders to any of my family and friends who are looking into either buying or renting a property.PositiveResponsiveness, Professionalism

Megan Β· 24 August 2021

Agent replied Β· 23 August 2024

Hi Megan Coombes, Thank you for the great review of our Leaders Estate Agents Worcester team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

5/5

Google

We had been searching for our perfect property as we were relocating for a while. We found leaders (especially Sophie) to be very helpful, and assisted ourselves in securing our perfect property. They are very professional and make the transition between properties very easy. I would certainly recommend using Leaders.

Jessica Β· 25 August 2017

5/5

Google

Just want to express my appreciation of Neil Woolrich's excellent service re keeping me informed and up to date concerning the property I have rented out through Leaders. First class service. Thank you.

R Β· 27 November 2023

Agent replied Β· 23 August 2024

We appreciate your positive review about your recent experience with us!

5/5

Google

Really great experience with Leaders. All went smooth and well, from booking my viewing to getting all the referencing done. Everyone was friendly and helpful at the office. Great communication over email whenever I needed anything. Definitely will recommend to friends. Thanks for the good job.

Alex Β· 25 August 2019

5/5

Google

Greg and Sophie were extremely efficient and helpful throughout the process. Everything happened so quickly and they were both warm and approachable when I met them in person. Thank you for helping me secure my new apartment which I'm incredibly excited about. Donna

Donna-Marie Β· 24 August 2020

5/5

Google

Gilly is absolutely fantastic. I always come to Gilly if I have any questions about out property. She answers very quickly. She will always acknowledge my emails, even if it’s to say she has emailed the landlord. I will miss speaking to her when we move out!

Lisa Β· 25 August 2018

5/5

Google

Ive had two wonderful agents (Laura & Sophie) guide me through the whole process, they made it very simple and easy to follow. This was my first experience with estate agents as this is my first time moving out of home. They made everything simple and effective. Great service 10/10 would recommend!PositiveResponsiveness, Quality, Professionalism

Mash Β· 24 August 2021

Agent replied Β· 23 August 2024

Dear Mattus! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worcester branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team

5/5

Google

We are very pleased with the lettings team, level of service, communication and promptness. Tierney Sutton, always goes above & beyond to make things happen smoothly & efficiently

Tanya Β· 25 February 2024

Agent replied Β· 23 August 2024

Dear Tanya Prescott Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Leaders provide an excellent service. Our property manager, Lewis Langdell, has been particularly helpful and responsive.

Daniel Β· 24 September 2024

Agent replied Β· 24 October 2024

Dear Daniel, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

A business clearly ran with passion and heart for what they do, I found my very first flat through Leaders - The start of a bright future with a roof of my own over my head. Sophie truly deserves a raise, her expertise and willingness to go above and beyond to help potential tenants find a property! πŸ™Œ

Mr Β· 24 August 2020

Agent replied Β· 23 August 2024

Hi Mr Jordan L, Thank you for taking the time to review your recent experience with our Leaders Estate Agents Worcester branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Leaders Estate Agents Worcester

5/5

Google

I have been using Leaders for over 10 years to manage my property dealing with Mahema from King's Norton who is always very polite and helpful. I recommend Leaders.for sales or letting

Andy Β· 28 October 2023

Agent replied Β· 23 August 2024

Dear Andy Lunn Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Thea Meek in Property Management at the Worcester branch has been a breath of fresh air to work with. Promptly responding to all communication. She is polite, thorough and gets things actioned for you.

Dave Β· 24 August 2023

Agent replied Β· 23 August 2024

Dear Dave Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

I put my house on the market with Leaders (Worcester), and received two offers within a week! The second offer was well above market price, and the whole process has now been completed in just over six weeks. I am very impressed with the Worcester sales team, for their drive and attention to detail; and I would definitely use them again.

Richard Β· 25 August 2018

Agent replied Β· 23 August 2024

We appreciate your positive review about your recent experience with us!

5/5

Google

Louise in the sales team is an absolute gem. She was friendly and efficient from first viewing right through to completion, without ever being pushy. She also has the patience of a saint, dealing with my frequent first-time-buyer panics and guiding me through the process.

Zoe Β· 24 August 2022

Agent replied Β· 23 August 2024

Dear Zoe, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My experience with Leaders has been excellent and I have received help from Aimee Taylor, who has been quick to assist and very responsive any time we have had any issues.

Michael Β· 28 October 2023

Agent replied Β· 23 August 2024

Dear Michael Leach Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Amazing customer service, a fantastic experience and incredibly kind staff, couldn’t recommend them more!

Poppy Β· 24 September 2024

Agent replied Β· 24 October 2024

Dear Poppy Robinson Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Very happy with the communication of property manager Neil Woolrich, he's always been efficient with any query or any tenancy work needing to be sorted.

Brian Β· 25 February 2024

Agent replied Β· 23 August 2024

Dear Brian Caldwell Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

What I enjoyed about Sophie from Leaders was how ready she was to answer every question I asked no matter how many. the communication line would always be open because she was only interested in making sure I did not have any doubts uncleared.

Nwachukwu Β· 24 August 2022

Agent replied Β· 23 August 2024

Dear Nwachukwu, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

4/5

Google

Morgan is a brilliant member of their team. Always willing to help and always gets things sorted straight away. Others, i had to keep chasing updates or sort it for a few weeks and not always told things i need to know.

Poppy Β· 25 August 2019

5/5

Google

Responded even out of hours :) Clear and understanding Sophie Conway has set far too good standard for my first time renting a property.

Archer Β· 25 February 2024

Agent replied Β· 23 August 2024

Dear Archer Bowen Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Sophie was very prompt with her responses and helped to smooth out the often frustrating bureaucratic procedures involved in renting. The place we're renting is also a very nice property that was refurbished before our move in date.

Alex Β· 24 August 2020

5/5

Google

Sophie and tierney have been helpful all week. Everytime I called they answered and we're more than helpful. I would recommend both of these women to any landlord. Thank you both

Billyy Β· 11 March 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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