Trusted Agent profile · Wokingham
★★★★★
1,832 reviews across 2 platforms
23 Market Place, Wokingham, RG40 1AP
Romans's office in Wokingham, at 23 Market Place, is rated 4.1 out of 5 across 1,832 reviews on two platforms, including 401 Google reviews rated 4.3.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotEase of process
Ease of process Knowledge of staffBehaviour of staff
Dear Michelle Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotRomans Burnham 5 ⭐️
I recently sold my property through Romans Burnham office. The service I received from Will Baggs & Fraser Robertson who worked on selling the property from start to finish was first class. I was advised at every stage through out the sale. I would highly recommend Romans of Burnham should you be considering selling your property.
5/5
TrustpilotRomans swindon branch tawhill excellent…
Romans swindon branch tawhill excellent everything was handled with professionalism the staff are very friendly and we where made welcome would recommend to all thank you Romans David hardaker
5/5
TrustpilotRental experience
Jonathan helped me from the very beginning and was always willing to answer my many questions about my new rental. I am very grateful for his help.
5/5
TrustpilotIt has been an enjoyable experience…
It has been an enjoyable experience with Roman's property management, especially with our property manager Ceri, who always acts efficiently and professionally with timely and helpful responses! We highlight recommend this premium level service.
5/5
TrustpilotEasy
Quick, professional and safe. (Senior Property Manager Aston Busby)
Good afternoon,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotFlat inspection
Thanks Jo! Friendly and professional visit yesterday. Lesley in Hook.
Dear Lesley,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotThank you
I can only say - thank you very much for what you have done for us.I hope in future we could use your help again.Kind regardsAlbena Pancheva
5/5
TrustpilotExcellent service from the surveys team…
Excellent service from the surveys team Excellent highly attentive professional service from their RICS registered surveyors even during the challenging times at the moment. Helped with a key workers move at this time. Highly attentive and professional even called to run through minor details of home buyer report to. Excellent service thank you.
5/5
TrustpilotGreat experience purchasing through…
Great experience purchasing through Romans. Very honest and reliable.
Dear Alice,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
GoogleThe team worked really hard to let my property out quickly and at a good price. I appreciated the great support and advice.
Hi Simon, thank you so much for your positive comments about the Romans team in Wokingham. We're happy to hear the team worked so hard to let your property out and were able to provide such great support and advice. If there is anything else we can do to help then please feel free to give us a call or stop by. We hope you have a great day! Kind Regards, Romans
1/5
TrustpilotI thought the Estate Agent worked for…
I thought the Estate Agent worked for the seller NOT the buyer
Dear Sandra We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
5/5
TrustpilotGood letting experience in Romans
The letting consultant Sang and letting move manager Abigail provided a lot of useful helps and question-answers, which make the whole letting experience is very good and comfortable. Romans is recommended and believable.
5/5
TrustpilotProfessional
Helpful, Honest, and transparent estate agent for buyers and sellers.
Dear Kim,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
TrustpilotSuper helpful property manager
Had a few issues with the property when we moved in. Ceri our property manager got everything in order instantly without hesitation helping smooth out our move in
5/5
TrustpilotRomans Estate Agents and Kim Stockley…
Romans Estate Agents and Kim Stockley in particular have provided friendly professional and trouble free management of our property let, and we are happy to recommend them without hesitation.
5/5
TrustpilotBeen with Romans since nearly 5 years…
Been with Romans since nearly 5 years now. Communication is great and any issues sorted within reasonable time.Definitely recommend
1/5
GoogleHidden charges, too expensive, forcing tenants for the content insurance before handing over the keys. Unethical business model. Zero star from my side.
Thank you for writing a review while I find the content disappointing, all feed back is welcomed. We are not the cheapest agent and never wish to be, as we always aim to offer the best service possible. If you wish to talk thought your comments please email me on swinterbourne@romans.co.uk with a contact number. Kind Regards Sue Winterbourne Lettings Director
5/5
TrustpilotVery helpful
Very helpful, efficient & speedy response.
Dear KeithCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotGreat service
Good advice and information from Warren from the Maidenhead branch. Easy to set up appointment and would highly recommend this estate agency.
5/5
TrustpilotVery speedy and efficient service, with a courteous presentation!
Efficiency, courtesy, and professionalism.
Good afternoonCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
4/5
TrustpilotThey did help to solve our problems
They did help to solve our problems, & made our tenancy went well
Thank you again for taking the time to let us know how we did. We hope you have a great day!
5/5
TrustpilotVery friendly and professional
Very friendly and professional. highly recommended
Dear Nick,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotTerrible service
Terrible service. Take literally a month to reply. Will not be using again
Dear TimWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Romans's Wokingham office has 1,832 reviews across two platforms: 401 on Google, 1,431 on Trustpilot (across the whole business).
Romans Wokingham is rated 4.1 out of 5 across all 1,832 reviews, and 4.3 out of 5 on Google from 401 reviews.
Romans Wokingham, 23 Market Place, Wokingham, RG40 1AP.
