5/5
GoogleNikki Gardner has helped me with multiple queries over the years. Always happy to help and nothing is too much for her. I could not recommend more highly!! Thank you Nikki for all your help.
Trusted Agent profile · Wokingham
Verified
Prospect Wokingham reviews
★★★★★
2,235 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,235 reviews on two platforms, including 374 Google reviews rated 4.8.
Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Google5/5
TrustpilotBeth was a delight to deal with
Beth was a delight to deal with. She went above and beyond to close the sale. She constantly followed up with the lawyers of both parties to meet the deadlines. Kept everyone updated. The effort she put in, felt like she is selling her own house and not just doing a job
5/5
TrustpilotWe have a property that is managed by Prospect…
We have a property that is managed by Prospect. Like most companies I look for the 80/20 rule whereby we all strive for 100% which unfortunately is not achievable due to many variables. What is important is how and when the 20% that does not meet expectations is rectified. Prospect for us overall have done an amazing job over years with many teams; they have the 20% philosophy to rectify the challenges that have not been met. Hazel Sims is one of their stars.
5/5
GoogleBeth is absolutely brilliant!! I have dealt with a lot of bad estate agents over the years and I’m happy to say that Beth is an absolute gem! I asked to view a property last minute with Prospect and Beth made herself available right away. …
5/5
TrustpilotRented Property
Been dealing with Nikki Gardner at Prospects for a number of years now with regards to our rented property in Berkshire. She is extremely professional and we are very happy with the service we have received over the years.
5/5
TrustpilotNatasha was great!
We viewed a property in Tongham with Natasha from Prospect and we’re happy with the service provided. Natasha was well informed and answered all our questions concisely. She then followed up to ask our thoughts next day.Positive experience.
Agent replied · 24 October 2024
Thank you for your 5* review, Marcus.
5/5
TrustpilotSonam Gurung is a one of the best and en excelent communicator / customer services. He is reliable, versatime dynamick and professional person. I can sense that he has a lots of potential and bright f
Sonam Gurung is a one of the best nd en exccelent communicator/ customer services. He is a reliable, versatile dynamic and profession person.
5/5
TrustpilotGreat experience!
For many years, my experience with Prospect has been really great and smooth. I particularly appreciate the professionalism of Nikki Gardner, who has been managing my tenancy in a very efficient and friendly way. This is really appreciated!
4/5
TrustpilotThank you to Prospects Estate agents…
Thank you to Prospects Estate agents for helping with a long sale process, especially Bernadette, a very special lady, an absolute credit to the company, giving the best, professional customers service with common sense and so responsive!!Have a Wonderful Christmas All!
5/5
TrustpilotI recently purchased a property through…
I recently purchased a property through Prospects and was helped by Beth Murphy. From the introductory call she was so helpful and really took the time to understand what I was looking for. I felt like I struck gold when Beth found a really lovely house and helped me on my journey to get it. Throughout she was understanding and helped me manage all the pressures that come with buying a new home. I still pinch myself that I am now here and will always be grateful to Beth for introducing me to my new home. Thank you Beth and the team at Prospects.
5/5
GoogleVery happy with the help of Prospect. Charlotte was super friendly, helpful and went out of her way to help us find a place to rent. Good communication and diligent response time. Thank you!
5/5
GoogleAmazing service and would highly recommend!! Special shoutout to Charlotte Morgan who made our process very easy from looking for a house to getting the perfect house and longterm tenancy! She is a hero!!!
1/5
GooglePaid a holding deposit on a property but didn’t sign a contract. Spoke to Ollie Payne who confirmed I would receive this deposit back as we didn’t sign a contract however it’s been over 6 weeks and I have still not received this despite …
5/5
GoogleWe recently sold our property through Prospect and overall, the experience was smooth and professionally managed. My main contact was Daniel Simmonds and he along with the team were responsive, …
Agent replied · 8 October 2025
Thank you for taking the time to leave this 5 star review for Daniel and the rest of our sales team in Wokingham, we are pleased to hear that they helped you enjoy a less stressful process. … More
5/5
TrustpilotBernadette Martin has helped us…
Bernadette Martin has helped us negotiate through the selling of our property . She is professional, very knowledgeable and also very personable and would recommend her when going through either selling or buying a house .
Agent replied · 19 August 2025
Thank you for taking the time to leave this feedback for Bernadette and thanks for the recommendation. Prospect Estate Agency in Reading
5/5
TrustpilotVery happy with Prospect
Very happy with Prospect - both from the Sales and Lettings/Management Team. We have been with them for 4 years and it works seamlessly. A special mention to Sasha Allen who is very efficient and easy to work with on the Rent collection/Let Only side. Can highly recommend.
5/5
TrustpilotPositive, efficient service from Beth
Beth has helped to push things along throughout the process of my flat sale, and I believe that we wouldn't be where we are now, i.e. very close to completion, without her efforts. She has given me regular updates via phone and email throughout, and has generally been a very pleasant and positive person to deal with. Thank you Beth!
2/5
TrustpilotLandlords beware …
Landlords beware …. We have had a ten year relationship with Prospect having bought a house and sold 2 with them as well as renting out properties and HMO rooms with them. We have recently requested they advertise a HMO room. The telephone number attached to the ad is unobtainable and none of the team have had the courtesy to respond to voicemails left for them. Disappointed and sad
5/5
TrustpilotI would like to express my sincere…
I would like to express my sincere thanks to Melissa Fisher Miss ,The Senior Property Manager of Prospect Property Management.As a new comer from Hong Kong, we come across a lot of difficulties and need to put a lot of efforts to adapt to the new life here.I know Melissa about 10 months ago when I moved in to this home. All along she not only responses promptly for any requests on repairing work and also a lot of carings to myself and my family. Her carings made us feeling very warm and encouragement . Even we still need to face a lot of difficulties but with her support ,we have a very comfortable home to stay and let us have confidence to move forward.Thanks so much for her kindness and generous ,her unconditional love to us and shines on our life
5/5
TrustpilotGood Experience
Good Experience working with Prospect. We bought and sold our house with them and both the process was super efficient just like all of their staff. I would like to special mention Michael Sharp and Aimee Smith who were dealing with our case and they are really nice people. They always made sure that we are aware of each and every step of the process and things are moving forward at good speed. There was hardly anytime I can remember when I have to follow up with them as it was always these people coming back to us with updates. Overall, I would highly recommend Prospect and their Services.
4/5
TrustpilotBeth Murphy Prospect Estate Agents
We were in contact with Beth Murphy of Prospect Estate Agents as a buyer of property marketed by Prospect. Although we were not Beth's client she made it clear that she would update us regularly throughout the process - and she did just that. This was very helpful as our own lawyer was not a great communicator and having additional input helped to monitor the sale/purchase progress. It also clarified issues and allowed me to intervene with my lawyer when necessary as I was aware of both sides of the story. This clear and regular communication from Beth was an essential element in helping us get through the uncertain system of buying a house in England. As a result of our experience with Beth I would certainly consider using Prospect as my sales agent in the future.
5/5
TrustpilotShort Notice Requests
Viewing by Abi was brilliant. Abi made time for us at short notice and clearly had a lot of knowledge about the house. She also made herself available at VERY short notice for a second viewing the next day. I think there was a miscommunication with the office as we had expected the house owners to be available which wasn't the case.
5/5
TrustpilotGreat service all the way through
I sent an enquiry online regarding renting a flat and got a call back from Charlotte shortly afterwards. She was a great help from the get-go, explaining the technicalities around having a 3 person property share and finding places that hit our criteria. She was incredibly fast in helping us get a viewing in as well as getting us through the background and reference checks. Not a single negative from the process to note!
5/5
TrustpilotBeth at Prospect was helpful
Beth at Prospect was helpful, informative and supportive throughout my recent house sale. I was selling my family home where I grew up and have nearly 50 hrs of memories. Beth was professional, friendly and also exceedingly respectful and kind, given that it was a sale following a bereavement. Highly recommend, and thanks again Beth.
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