5/5
GoogleI have worked with Nikki Gardner at Prospect since February 2024 and, I cannot rate her highly enough. She provides genuine care to her tenants, and is always available to help. I highly recommend her. Thanks Nikki.
Trusted Agent profile · Wokingham
Verified
Prospect Wokingham reviews
★★★★★
2,235 reviews across 2 platforms
12 -14 Broad Street, Wokingham, RG40 1AB, RG40 1AB
Prospect's office in Wokingham, at 12 -14 Broad Street, is rated 4.7 out of 5 across 2,235 reviews on two platforms, including 374 Google reviews rated 4.8.
Reviews
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
Google5/5
GoogleI would recommend Nikki Gardner.
Agent replied · 16 March 2026
Thank you for your review! Glad you found Nikki helpful.
5/5
TrustpilotConsistent good service
I have been a landlord with Prospect for a number of years and have always found the service to be good. Recently Nicki Gardner has taken over as my property manager and I have found her to be communicative and supportive.
5/5
TrustpilotNikki at Prospect is excellent and…
Nikki at Prospect is excellent and always responds to my questions and requests promptly. Great service!
Agent replied · 21 March 2026
Hello Sharon, Great review for Nikki! Thank you for the 5 stars! Kind regards
5/5
TrustpilotGreat service
Michael went the extra mile to guide us through two sales of houses .The sales had some challenges which he was able to help both us the seller and the buyer to understand and quantify.This was perhaps more of a challenge given the cultural backgrounds and different approaches to buying and selling of property.I can recommend Michael and his team.
5/5
TrustpilotVery responsive and cooperative agent.
Agent replied · 11 June 2026
Thank you, Ivana F, for your wonderful feedback! We're thrilled to hear that you found our agent very responsive and cooperative. Your experience reflects our commitment to customer-centric service, and we look forward to supporting you again in the future!
5/5
TrustpilotGreat service
Its been a real pleasure working with Beth Murphy on my recent purchase. Beth was extremely professional and genuine through out this process and always gave honest, pragmatic advice when it came to the property…. And avoided using the pushy sales tactic which i had experienced with other property agents . Beth was also extremely supportive when it came to dealing with my legal firm with the whole exchange process - they weren't the best when it came to communication so she handled them very well to get things over the line.. thanks Beth you have been incredible !
5/5
TrustpilotOutstanding staff
Sasha Byrne has just become the new prospect manager to manage my flat, I have been very impressed with her attention to detail and her great attitude to get a positive outcome. Mainly dealing with the tradesmen working on the flat, EG They gave a high price for the job with no details re cost of labour cost of parts etc etc Sasha was on to them before I had to ask, chasing them for a detailed costing, That’s just one of many that Sasha has given outstanding service, she’s a credit to Prospect
5/5
TrustpilotBeth is amazing!!!!!
It’s our first time buying and I can’t fault Prospect.. Beth in particular has bent over backwards to exceed our expectations and more! We were very specific with what we were looking for in a property and she nailed it with the first property she took us to see! It was the first time in months of looking at properties via alternative agents that someone had listened to our needs and after almost giving up looking, she restored our faith in the process in no time! She was transparent with timelines, helpful with recommendations and always kept us in the loop! Thank you so much Beth! You’re a star!
5/5
TrustpilotThanks to Sasha
Hi there!I am a landlord and I work mainly with Sasha. I would like to say that she is very helpful both through emails and on the phone. She is pacient and tries to give pertinent explanations when promted. Although, I get sometime frustrated with the process of getting and signing in a new tenant and getting all the certificates and aprovals for the house, Sasha has been a very professional and at the same time a friendly person. Thanks for all the support!
5/5
TrustpilotSasha is an excellence property manager
Prospect estate agents have managed my flat for years. They have always been competent, but recently Sasha Byrne has taken over as my property manager. Sasha has transformed the level of service I receive. She has recently managed a very complex situation with 2 separate utility companies in order to get a new stopcock installed in my flat. Sasha, never gave up even though the companies involved became more and more difficult. She kept me informed through every twist and turn of this saga and ensured me and my tenant were happy. This is real above and beyond service! Sasha is awesome!
5/5
TrustpilotRecommendation for Sasha at Prospect
We have been using Prospect since 2008 to manage our rental property, and are currently working with Sasha as our property manager. Sasha is really responsive, clear in her communication and has a 'can do ' approach to getting things done - even if a little outside of the traditional remit of repairs and maintenance. I feel confident that our property is in safe hands while we are living out of the country, and have confidence that Sasha can manage any situation that arises very competently.
5/5
TrustpilotMe and my wife have been renting…
Me and my wife have been renting through Prospects for the last 2 years and have just renewed with them at our property for the next 2 years. Our current property manager, Sasha Byrne has been amazing and is a credit to Prospects. Sasha has a great work ethic, always striving to meet our needs/requests and always maintains great communication regarding matters of the property. I would highly recommend Prospects as a letting agency and Sasha personally for her great work and continued support as our property manager!
5/5
TrustpilotWe are with prospect with more than 2…
We are with prospect with more than 2 years and agency is super agile and always responsive. I would like to highlight the amazing experience which we had specially with Ashleigh Ackermann, she is just super. Always understanding, caring and with right attitude. She is a great asset to the company.
4/5
TrustpilotGood Lettings Agents
Good Lettings AgentsWe dealt with Sasha Byrne during our time in a rented house through prospect and she was fantastic, always willing to help and genuinely friendly - I've had quite a few rentals recently and Sasha has provided the best service of any estate agent.The only star removed is due to the Landlord of the property, who was incredibly difficult to deal with and I would advise prospect as a whole to vet their landlords closely as there are definitely some bad ones on their books!
5/5
TrustpilotCouldn’t have asked for better service…
Couldn’t have asked for better service from Charlotte in Wokingham. All my questions were answered clearly and with top knowledge. Massive thank you to Charlotte for all your help!
5/5
GoogleGreat services provided as a Landlord. Our property manager, Nikki, is a great problem solver and advisor on the actions to be taken. Thanks for all your hard work!
Agent replied · 22 November 2025
Hi Oscar, Thank you for taking the time to leave this review for Nikki, glad to hear that she has been a support to you. Prospect Estate Agency in Wokingham
5/5
GoogleWe recently rented a property through Prospect and Charlotte Morgan has been super helpful and responsive by enabling us to agree terms and finalise the property agreement so we can move in on our desired timeframe.
5/5
TrustpilotSmooth Operator
We dealt with Beth Murphy in the Wokingham branch for our purchase and was very impressed with how on the ball she was. I'd often get calls from Beth before any solicitors to keep me in the loop and to keep me up to date on what she had been chasing. Very smooth!
5/5
TrustpilotCharlotte Morgan
Charlotte Morgan. We’ve viewed several properties on our search with different estate agents but to be honest, Charlotte is the most professional and renting through Charlotte has been a breeze.
2/5
GoogleCommunication is key when selling properties. Decent communication at that, sadly this can’t be said for the rude staff at Prospect. There are ways of talking to people, usually professionally in this industry but not for these guys!
Agent replied · 8 October 2025
Hello Leanna, I hope you are well. Many apologies for not having a great experience on your … More
5/5
TrustpilotI’ve had a very positive experience…
I’ve had a very positive experience with Lynne, from Prospect. She has been very helpful throughout the entire process, always easy to contact and quick to respond whenever needed. Her understanding approach really stands out. I would definitely recommend her services to anyone looking for a reliable and dedicated estate agent.
5/5
GoogleWe have recently rent a place in Wokingham through Prospect Estate, special thanks to Liam Theobald who have been very helpful and supportive; everything went smooth and quick with his professional service.
Agent replied · 10 November 2024
Thanks for your Kind words Vera. I hope you are settling into your new home.
5/5
GoogleReally quick and flexible estate agents. Dealt with Charlotte regarding a letting, and she has made the process nice and easy by being responsive and approachable. Would definitely recommend using prospect estate agents. 👌 …
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
