Trusted Agent profile · Wokingham

Verified

Prospect Winnersh reviews in Wokingham

★★★★★ Excellent

2,054 reviews across 2 platforms

399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT

Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,054 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

298

Reviews on Google

This office

Trustpilot logo

1,756

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wokingham office, from every platform, shown as written. First names only.

5/5

Trustpilot

I have just started a new tenancy with…

I have just started a new tenancy with Prospect and I have been so grateful to have Nikki Gardner as a property manager. She has always responded quickly to all my questions (of which there were many ) and has made sure everything has been ok at all stages throughout. It can be such a daunting process but Nikki has made it so easy .

Tracy · 18 August 2026

Agent replied · 21 August 2026

Hello Tracy, Thank you for the great 5 star review for Nikki. We really appreciate hearing of all her hard work. Many thanks

5/5

Trustpilot

Excellent, knowlegeable property managements services

I've been renting 3 flats with Prospect for several years now, with Samantha Baron as my property manager. I am very happy with Samantha - she is experienced, resourceful and really on top of all matters for flat management. She is professional, pro-active and we have very good communication. I cannot recommend Samantha high enough - she has taken a lot of stress out of renting and I trust her completely. Thank you!

Monique · 20 February 2026

5/5

Trustpilot

Nanci is a pro-active property manager…

Nanci is a pro-active property manager looking after our portfolio of properties. The change between tenancies are well handled and appropriate utilities and council are informed, taking the stress away from the landlords.

Harish · 15 April 2026

Agent replied · 18 March 2026

Hello Harish, Thank you for the great review for Nanci. We really appreciate the 5 stars! :) Kind regards

5/5

Google

Huge thanks to Cara who supported us through our purchase as FTBs! V helpful and reassuring when we couldn't get hold of the conveyancer ;)

Obi · 13 June 2026

Agent replied · 15 June 2026

Thank you, Obi, for your wonderful review! We're thrilled to hear that Cara provided you with the support you needed as first-time buyers. Your trust in our customer-centric service means a lot to us, and we look forward to assisting you again in the future!

5/5

Trustpilot

Nikki Gardner is a credit to Prospect

Nikki Gardner has been my contact at Prospect for nearly two years now and has always been friendly and prompt in her replies to my messages. Anytime there was an issue, she was always happy to help and empathetic. Because of her, Prospect would be my first port of call if I moved or were ever to become a landlord myself.

Chris · 13 May 2026

5/5

Trustpilot

Best Letting Agent in Wokingham

Best Letting Agent in Wokingham. Excellent communication and prompt service from beginning of the process and maintaining their efficiency throughout. I am grateful and appreciative of their hard work and commitment to deliver with great diligence, Thank you to Matteo G and Nikki G amongst others in their team.

Anita · 20 November 2025

Agent replied · 4 December 2025

Hello Anita, Thank you so much for the kind words for Matteo and Nikki! It's great to hear of the hard work of our staff. Kind regards

5/5

Trustpilot

Really helpful when moving in and…

Really helpful when moving in and getting all documents sorted. Nikki was really helpful and easy to contact with all parts of the move in process.

Ac · 16 May 2026

Agent replied · 20 May 2026

Good morning, Great 5 star review for Nikki! Thank you for sharing your experience. Kind regards

5/5

Trustpilot

I would like to thank Joanne Kay

I would like to thank Joanne Kay, Head of property Management, for managing our properties for over 8 years.  Good management is the main reason to keep ‘Prospect’ being our letting agent, Joanne looked into the complaint, and resolved it, when mistake made by her staffs/their contractors, without any hassle/argument, different from other previous letting agent I had used where there is nowhere to put complaint forward.

Sanna · 7 March 2026

5/5

Trustpilot

Highly recommended

Huge thank you to Ross and the team. Having dealt with a number of estate agents, Prospect were by far the best. They responded promptly to any questions, helped keep the process moving and kept stress to a minimum. Thoroughly recommend.

Chris · 13 January 2026

Agent replied · 15 January 2026

Hello Chris, Thank you for the 5 star review for Ross and the Reading sales team. We're so pleased to hear they made the process less stressful for you. Kind regards

5/5

Trustpilot

A very well managed agency with kind…

A very well managed agency with kind and hardworking staff. Despite our quite terrible landlord, Nikki was able to handle our tenancy and end of tenancy in good time and efficiency, making the experience much better for us.

Mr · 26 September 2026

5/5

Trustpilot

Trustworthy business partners

Prospect have managed several properties for me over the last 8 years and I feel they are a joint partner in my business. They are the first port of call for the tenants if there are any problems at the properties and manage them efficiently and professionally. I can always speak to someone should I need to and Nancy, our dedicated property manager is just fantastic; capable and approachable and always at the end of the phone or email and ready with a solution when needed. I trust Prospect to make me aware of any legal requirements, especially with the new renters rights bill due imminently and also rely on the check in/ inspection/checkout reports they organise for us.

Mrs · 20 March 2026

Agent replied · 21 March 2026

Good afternoon, Thank you for the amazing review for Nancy. We really appreciate hearing the feedback on all of her hard work and long may it continue. Kind regards

5/5

Google

Ellie was super efficient and helpful with our viewing. She also booked us in for another viewing close to the one we had booked as she knew we would be passing by. Thank you! :)

Hollianne · 5 February 2026

Agent replied · 25 April 2026

Hello Hollianne, Thank you for the wonderful review for Ellie. We really appreciate it! Kind regards

5/5

Trustpilot

Reliable support and clear communication

I have had a very positive experience working with Nancy Suri. She addressed my requests promptly and in a practical, solution‑oriented manner, which made collaboration efficient and straightforward. Nancy is a clear and effective communicator, and I always felt that issues were understood and handled with care and professionalism. Overall, she has been reliable, responsive, and a pleasure to work with.

Jiri · 20 March 2026

5/5

Trustpilot

I have a difficult situation with…

I have a difficult situation with previous tenants. Our agent - Amanda Jenkins - has done a fantastic job to sort us the mess and also managed to recover some of the rents for us. She has gone extra miles to help the landlords which we are very grateful for.

Gang · 24 September 2026

Agent replied · 26 September 2026

Hi, Thank you for taking the time to leave this 5 star review and for your kind words regarding Amanda in our Property Management Team, we're pleased that she was able help you with this difficult situation. All the best.

4/5

Trustpilot

I’ve been with Prospects many years now…

I’ve been with Prospects many years now and they do a great job, especially Nancy (Marla) who looks after the property and tenants very well! Thanks to all.

Adam · 20 March 2026

Agent replied · 21 March 2026

Hello Adam, Thank you for the lovely review for Nancy in our property management team. We really appreciate the great feedback on her hard work. Kind regards

5/5

Google

We used Prospect to sell our property this year and were really happy with the service we received. From the start, they were really enthusiastic about the property. Their professionalism, friendliness, and communication made the whole process easier than we thought. Thanks to their hard work, our property had offers and sold within one week with lots of viewings. We’d highly recommend Prospect Winnersh to anyone looking to sell their home, they really went above and beyond! Thank you, again, especially Jay, Dan & Luke!

M · 16 September 2025

4/5

Trustpilot

Nancy Suri is excellent as a property…

Nancy Suri is excellent as a property manager and the experience on the whole has been really good with Prospect. There have been times throughout our tenancy where prospect have not communicated properly such as booking viewings without informing us or booking maintenance on our behalf without telling us. I think this could be improved quite easily

Will · 7 April 2026

5/5

Trustpilot

Vickie Cripps

Vicki Cripps is a wonderful property manager. She is helpful, on point with communication and keeps us updated with information and maintenance of the property. She has made my family's experience a great one. I would recommend Prospect to others and would rent with them again.

Kerdeen · 3 October 2025

Agent replied · 11 October 2025

Hello Kerndeen, Thank you for the 5 star review. We're so pleased you had an amazing experience with Vickie. Kind regards

5/5

Trustpilot

Thank You Beth

I would like to sincerely thank Beth Murphy from prospect to help me find my first home, she has been very transparent and helpful throughout the journey, including staying up late even after her officer hours to accommodate my availability which you generally don't see people doing it for you. This shows her professionalism and going above and beyond for her client. Thank you Beth.

Sapna · 29 January 2026

1/5

Trustpilot

Beaware

I would like to suggest to all the buyers, before using the state agent check the riview. Last year I was so upset because of this state agent mr Liam. At first he gave me quick appointment for viewing and the offer was accepted, mr Liam congratulated me that was my 1st home and as first time buyer. According to him I had done my and my partner ID check which was cost £85 , after that he venished, no response at all 🙂 after couple of weeks I could contact him hardly and he said the seller gave another party. I was so upset 😭 how much excited was I to buy my own home he didn’t know, the agent played with my feelings 😥😥 please don’t do this with anyone 🙏🙏 be as human and kind 🙏🙏

Sabita · 5 February 2026

Agent replied · 11 February 2026

Hi Sabita, We’re sorry to read your review. Please can you call me on the number below to discuss further. Regards Ross Hobbs Branch Partner 0118 955 9710

5/5

Trustpilot

Nancy has been exceptional in managing…

Nancy has been exceptional in managing my property. Her proactive approach, attention to detail, and willingness to go the extra mile have been outstanding. She's consistently available to address concerns, provides thoughtful solutions, and demonstrates a genuine interest in ensuring everything runs smoothly. It's clear she takes pride in her work and is dedicated to providing excellent service.

Nadia · 19 March 2026

5/5

Google

We recently had a visit from Mark Page to provide a valuation on our house. He was polite, knowledgeable and thorough. He talked us through both options (selling vs renting) as we are undecided. The reason I’ve felt compelled to leave this review is because unlike many estate agents there were no pressure tactics or hard sells and no constant calling and badgering. He gave us all the info we needed and has left it to us to make contact with him once we’re decided. Thank you

Usman · 22 January 2026

Agent replied · 22 June 2026

Thanks for your review and comments Usman - much appreciated. Please let me know if I can be of further help to you once you have made decisions on how you wish to move forward.

5/5

Google

I can only say that from the beginning of my experience with Dan and his team at Prospect Winnersh I have been throughly impressed by their professionalism and enthusiasm when it came to marketing and selling my house. But my most fulsome …

Karen · 8 October 2025

Agent replied · 19 March 2026

Hi Karen Thank you for the five star review and great feedback. We hope you enjoy your new home and make lots of new memories.

5/5

Trustpilot

Prospect - Recommend!!

I’ve used Prospect to buy an house, and now as a landlord and they have been great throughout. Special thanks to Shaun, Kelly and Elliott. I choose to use Prospect because they are professional and honest, and aren’t pushy which some agents can be! They are very communicative and friendly and I have enjoyed working with them so far :)

Joy · 19 February 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Prospect's Google reviews

Questions about Prospect Winnersh

How many reviews does Prospect Winnersh have?

Prospect's Wokingham office has 2,054 reviews across two platforms: 298 on Google, 1,756 on Trustpilot (across the whole business).

What is Prospect Winnersh's rating?

Prospect Winnersh is rated 4.7 out of 5 across all 2,054 reviews, and 4.9 out of 5 on Google from 298 reviews.

Has Prospect won any awards?

Yes. In The Trusted Agent 2026 awards: Prospect, Wokingham won Trusted Agent.

Where is Prospect's Wokingham office?

Prospect Winnersh, 399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT.

The Trusted Agent

Is this your office? Claim your page.