Trusted Agent profile · Wokingham
Verified
★★★★★
2,054 reviews across 2 platforms
399 Reading Road, Winnersh, RG41 5LT, Wokingham, RG41 5LT
Prospect's office in Wokingham, at 399 Reading Road, is rated 4.7 out of 5 across 2,054 reviews on two platforms, including 298 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
The Trusted Agent 2026 results for Prospect, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Wokingham office, from every platform, shown as written. First names only.
5/5
TrustpilotA Truly Helpful Letting Agent
Since utilising Prospect and liaising with Nicola (specifically) my experience was brilliant throughout, helpful, responsive, and consistently efficient with her replies. She’s been honest and straightforward at every step, which made everything much easier and far less stressful. I’d happily recommend Nicola to anyone looking for a reliable letting agent.
5/5
TrustpilotProspects has managed my property for…
Prospects has managed my property for over 10 years. Nicola is a fabulous property manager and has managed my property for years
Hello Heena, Thank you for the lovely 5 star review. We look forward to many more years of providing great service to you. Kind regards
5/5
TrustpilotProfessionalism
Prospect looked after us with our rental for the last year and a half with professionalism, helpfulness and care, especially Nikki who was always on hand if we had any problems and concerns.
Hello Mrs Norden, Thank you for the lovely review for Nikki, we appreciate the 5 stars. Kind regards
5/5
TrustpilotExcellent Service
I have been dealing with Prospect for many years and with Kodie Brooks since 2021. Kodie is always friendly, courteous and professional. She is extremely knowledgeable and her efficiency means that she always responds to requests or queries within a quick timeframe. I therefore wouldn’t hesitate to recommend Kodie to manage your rental property.
5/5
TrustpilotGreat Service. We recently sold and purchased a house…
We recently sold and purchased a house through Prospects Wokingham. Michael Sharp was brilliant sorting out multiple issues with both the sale and the purchase. Without Michael’s involvement I do not believe our sale or purchase would have gone through. Highly recommend Michael for any property dealings in Wokingham and surroundings.
5/5
TrustpilotHelpful and efficient
Sasha has been extremely helpful and efficient, always responding promptly to any queries and addressing issues without delay. Her professionalism and clear communication have made the renting process smooth and stress-free. I would highly recommend her services.
Good Morning - Thank you so much for this positive review for Sasha. We're glad to hear that she was there to help you with your rental process. All the best. Prospect Estate Agency.
5/5
TrustpilotGreat service
Michael at Wokingham has been our agent since 2023 for the sale of our apartments in Wokingham. The fact that we keep going back probably tells you all you need to know. Professional, accessible, responsive, and friendly. Makes the job of selling a property as easy as it possibly can be.
5/5
GoogleEllie has been brilliant in helping us view a house we are interested in and also in helping us put ours on the market with Prospect. Ellie’s customer service has been outstanding. She has helped to make us feel ant ease and answer any questions we have had. It’s obvious Ellie cares about her customers and we have had a very positive experience. I would 100% recommend Ellie.
5/5
TrustpilotNikki Gardner has been my main contact…
Nikki Gardner has been my main contact at Prospect and she has always made any queries I have had easier. I have found her to be friendly, helpful and knowledgeable over several years, so has always been a pleasure. Well worth 5 stars.
5/5
TrustpilotI am happy to share my experience last…
I am happy to share my experience last year when I rented the property I am currently living in. Everything was possible under the proper guidance of the property manager Nancy Suri Marla, who maintained efficient communication between Prospect agency, landlord and us.
5/5
TrustpilotI only started renting through Prospect…
I only started renting through Prospect at the end of February and Nikki Gardner has been absolutely amazing, every question or query I have had, she has responded to me straight away and got answers for everything the same day from landlords.
5/5
GoogleWe were shown around 2 properties by Ellie Childs last week and also a property last year. On all occasions Ellie was a true professional and provided an excellent tour and showed a lot of knowledge about the properties and the area she is representing. She was punctual and welcoming as well.
Hi Paul Thank you for the great review! We are pleased you had a good experience.
5/5
TrustpilotNikki Gardner
Nikki Gardner has been our contact for Prospect for a few years. She is professional and efficient. If any issues arise, she responds immediately to deal with our concerns. Her communication is excellent and her service exemplary. I would highly recommend her.
5/5
TrustpilotNancy has been great
Nancy has been great, and I would like to give her high 5* recommendation, thanks so much.
Hello Arie, Thank you for the 5 star review for Nancy! :) Kind regards
5/5
GoogleI highly recommend Jay's services. We bought our new home through him and it has been a real pleasure to deal with him. He has been professional from day one, really reactive and always available for any queries/questions we had. Thank you Jay for being so helpful and making the transition so smooth.
Hi Lea Thank you for a great review! We hope you enjoy your new home and make lots of memories.
5/5
TrustpilotWokingham Branch
Michael Sharp was absolutely fantastic at getting our property swiftly on the market after our move fell through.
Hello Anthony, Thank you for the great 5 star review. We really appreciate the lovely feedback for Michael, Dominique and Rebekah :) Kind regards
5/5
TrustpilotBeth murphy is lovely she made sure to…
Beth murphy is lovely she made sure to keep us updated and push things along when things were going slower and very helpful. also the lady who showed us round the flats was lovely too because we didn’t have a car at that point and she kindly drove us round. the only thing i’d say is don’t use the conveyancers they reccomend.. super expensive
Hello Alex, Thank you for the great feedback for Beth in our Wokingham Sales team. We really appreciate the 5 stars! Kind regards
5/5
TrustpilotReliable service
Nikki Gardner has been an absolute pleasure to work with for the past few years at Prospects Lettings. As a managing agent Nikki has always been informative and knowledgeable as well as provided constructive advice when dealing with a difficult tenant. I’m so pleased to have Nikki back managing our account.
5/5
GoogleAs first time buyers, we have found Cara Wallace really helpful so far with the process, she has been great at chasing things up, giving helpful advice and recommendations of services to support the process. so far, her support has helped with making a stressful process a little bit easier to navigate!
Thank you, Amy, for your wonderful feedback! We're thrilled to hear that Cara Wallace has been so helpful in making your first-time buying experience easier to navigate. Your trust in our customer-centric service means a lot to us, and we look forward to continuing to support you throughout this journey!
5/5
GoogleEllie did a fantastic job supporting our house purchase from beginning through to completion. Regularly kept us updated throughout and answered any questions clearly, making the process as smooth as possible. Thank you.
Hello Umar, Thank you for the great review for Ellie. We hope you are enjoying your new home. Kind regards
5/5
TrustpilotFantastic property manager
Nikki Gardner manages my flat for Prospect, and she has been absolutely fantastic. She is reliable, professional, proactive, and always keeps me updated, which gives me real peace of mind given I live out of the country. I know my property is in safe hands and I would highly recommend her as a property manager.
Hello Zoe, Thank you for the lovely review for Nikki. We really appreciate the great feedback. Kind regards
5/5
TrustpilotSkyla was great when booking in house…
Skyla was great when booking in house viewings she ensured all of the houses I wanted to view were grouped together in the same area and around the same time which made it a lot better for me to travel into. Instead of going back and forth to Camberley. Thanks Skyla!
5/5
TrustpilotNancy in Lettings is always helpful and…
Nancy in Lettings is always helpful and efficiënt. Im very happy with her work xx
Hello Rhiannon, Thank you for the lovely review for Nancy. We really appreciate the 5 stars. Kind regards
5/5
TrustpilotDemi has been brilliant
Demi has been brilliant as a Sales Progressor. She’s organised, proactive, and always on top of everything. Her communication is great. She keeps everyone updated and handles any issues quickly and professionally. She really helps keep things moving smoothly and takes the stress out of the process. I’d highly recommend her
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Yes. In The Trusted Agent 2026 awards: Prospect, Wokingham won Trusted Agent.
