Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleReally poor and uncaring estate agents who treated us terribly. Seemed to petend to care about us as buyers and gave us certainty that the house was ours whereas in reality they were just using us as a pawn to get another buyer to offer more. Promised to help us out at afterwards to find other options and then never heard from them again. Don't go anywhere near them.NegativeQuality, Professionalism
M · 23 February 2021
Agent replied · 22 February 2025
Dear Mr Pettit, thank you for taking the time to leave us feedback. I’m very sorry to hear that you had a bad experience. We’re committed to trying to improve our service so if you can email me at vince@seymours-wba.co.uk, I will be more than happy to look into this further and respond personally. Regards, Vince Nigrelli, Partner.
★★★★★ 4/5
GoogleVince and the team in West Byfleet were efficient and professional
Tony · 25 October 2022
Agent replied · 24 October 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day!
★★★★★ 5/5
TrustpilotSeymour’s Grayshott
James and Sarah’s help during a very tricky sale and purchase was invaluable to me. Extremely good communication throughout the process and always available to talk things through. Would highly recommend.
Clare · 2 September 2024
Agent replied · 22 October 2024
Thank you for your feedback Clare. We're glad to hear that James and Sarah’s support was invaluable during your sale and purchase. We appreciate your recommendation!
★★★★★ 5/5
TrustpilotJust excellent service from start to…
Just excellent service from start to finish, kept me updated all the way through the process and made what is reputedly the most stressful thing you can do to a really great experience, highly recommend them
Toby · 29 May 2024
Agent replied · 22 October 2024
Thank you for your wonderful review Toby. We're delighted to hear that you had an excellent experience with us. Your recommendation means a lot.
★★★★★ 5/5
GoogleI recently bought a property in Pyrford through the West Byfleet Office of Seymours. I have no reservations in recommending their services. The transaction was straightforward and it was progress chased diligently and professionally by Kirsty. Recommended if you are selling a property in the area.
Steve · 25 October 2023
Agent replied · 24 October 2024
Thank you for the 5* review and the recommendation ! it means a lot to us and we wish you all the very best in the future
★★★★★ 5/5
GoogleWe sold our home through Seymour’s estate agents West Byfleet. Katie and the team did a great job advertising and selling the property. We couldn’t be happier.
Anton · 26 October 2018
Agent replied · 24 October 2024
Hi Anton, thank you for a your review. We're so glad you're happy with the results of the sale. We'll be sure to pass on the praise to Katie and the team. If you ever need anything else, please don't hesitate to get in touch.
★★★★★ 5/5
TrustpilotBrilliant team
I've bought the last 2 properties I've lived in through Seymours and would again. The team is lovely, they worked tirelessly to find exactly the right place for my family, and their advice was always pragmatic. They were brilliant through the purchase process too.
Pyrford · 6 December 2023
Agent replied · 22 October 2024
We have a couple of strap lines both of which seem to ring true here... "your property partner for life" and "we don't sell houses we move people." Thank you Pyrford for the comments and of course for allowing us to share the journey.
★★★★★ 5/5
TrustpilotGreat communication from the outset
Great communication from the outset. Candid about market values, not trying to set overly ambitious and unrealistic prices. The follow up with a dedicated case manager has been very useful as well. Selling a house is fraught with complications but the ongoing communication throughout the process has made this process much easier.
Phil · 1 May 2023
Agent replied · 22 October 2024
Selling a house needn't be as stressful as some people may think, just needs a little forward planning and a whole heap of hands-on experience. Great to hear Phil & thanks for the review.
★★★★★ 5/5
TrustpilotThanks to all the team at Seymours
Thanks to all the team at Seymours Over the years we have used them for sales and lettings. It is great to have such good staff who really take a true interest in your property and your needs.
Stuart · 2 April 2024
Agent replied · 22 October 2024
Thanks Stuart, our ultimate aim is to be your property partner for life so its great to know that you've used us so many times.
★★★★★ 5/5
GoogleWe have been very happy with Seymours. Alex was always on hand to answer questions and responded extremely quickly.PositiveResponsiveness, Professionalism
Michelle · 23 February 2021
Agent replied · 22 February 2025
Hi, many thanks for taking the time to leave this 5-star review and for your kind comments about Alex, I will be sure to pass them on. If we can be of assistance in the future, please do not hesitate to get in touch. Regards, James Rowsell, Seymours West Byfleet
★★★★★ 5/5
TrustpilotAfter a long search for the right…
After a long search for the right property and with many agents keep sending us details on houses completely opposite to our search requirements, we met Fiona from Seymour's !Professional, helpful, funny and a delight to deal with ! 5*'s for all of her assistance
Matt · 26 September 2023
Agent replied · 22 October 2024
The first thing we always try to do is listen and the second is to treat people the way we would want to be treated ourselves. We're all on the same journey and thanks for sharing your journey with us Matt.
★★★★★ 5/5
GoogleReally helpful and efficient. Always kept in contact and returned emails and calls. Thanks so much Anna and the team ! Xxx
Emma · 24 February 2020
Agent replied · 22 February 2025
Thanks for the 5 star review Emma!
★★★★★ 5/5
TrustpilotExcellent agent
Excellent agent - thoroughly recommend. Ryan, Jonny and Sandra as our client relationship manager were brilliant from beginning to end, valuation was spot on and everything was seamless throughout the sale. Many thanks.
Mrs · 28 May 2024
Agent replied · 22 October 2024
Thank you Katherine for your excellent review! We're thrilled to hear that Ryan, Jonny, and Sandra provided brilliant service throughout your sale. Your recommendation means a lot to us.
★★★★★ 5/5
GoogleI have had a fantastic experience with Seymours, West Byfleet during the purchase of a property. They were extremely helpful, professional and went out of their way to ensure a smooth and efficient transaction, whilst being supportive and patient. Thank you so much!
Natalia · 25 October 2023
Agent replied · 24 October 2024
Thank you for the 5* review and congratulations on securing your new home, a lovely property indeed, we wish you all the happiness in the future!
★★★★★ 1/5
TrustpilotThe journey with Seymours from start to…
The journey with Seymours from start to finish was unprofessional. Giving misleading information all way through. Queries not answered or handled by different people, causing constant chasing ups and stress. The final rent miscommunicated as it was incorrectly recorded on their system. A total mess! There are better letting agencies out there.
Maggie · 7 February 2023
Agent replied · 22 October 2024
Hi Maggie, thank you for such honest feedback, we would like the opportunity to make right anything you feel wasn't handled correctly. Please can you email us at marketing@seymours-estates.co.uk - thank you
★★★★★ 5/5
GoogleWonderful and very helpful people!
Anna Rowsell is amazing!PositiveResponsiveness, Quality, Professionalism, Value
Alina · 23 February 2022
Agent replied · 22 February 2025
With Thanks and best wishes
★★★★★ 5/5
TrustpilotExcellent Service from start to finish..
The Seymours Woking branch have showed absolute professionalism and authenticity throughout my property search. I was very impressed with the gentleman Owen that showed me around, who proved his knowledge was endless on the local market and the key points I needed to know about the house I was viewing. I would recommend everyone to go to Seymours to get great service.
ELLIE · 2 November 2021
Agent replied · 22 October 2024
Hi Ellie, thanks for the comments, we love recommendations as they demonstrate how good our service is.
★★★★★ 5/5
TrustpilotVery impressive company and team
Very impressive company and team. We rented a property through Seymours for close to 3 years and found the team to be responsive, efficient and excellent to deal with. They always responded very quickly to any issues we had and unlike many ‘agents’ we’ve dealt with in the past they were also open and honest. A genuinely great experience and would highly recommend.
James · 31 August 2021
Agent replied · 22 October 2024
Hello James, Thanks so much for the comments, its very much appreciated by all the team.Keep well.
★★★★★ 5/5
TrustpilotAndy and his colleagues couldn’t have…
Andy and his colleagues couldn’t have been more helpful in selling my property. They provided me with so much advice and support and a quick sale. An excellent friendly and professional service. Thank you!
Lizy · 27 April 2024
Agent replied · 22 October 2024
You are very welcome Lizy. Thanks for using us and just shout if you need us again in the future. Keep well.
★★★★★ 5/5
TrustpilotA real team effort from the Horsell…
A real team effort from the Horsell branch from finding a purchaser for us and finding the perfect property for us to eventually move into.
John · 27 September 2024
Agent replied · 22 October 2024
The whole team is thrilled to have helped you find both a buyer and your perfect new home. It was a real team effort, and we're glad we could support you through the process. Thanks John.
★★★★★ 2/5
TrustpilotCommunication is poor
Communication is poor. I would not recommend. The experience has been very stilted due to their lack of transparency, possibly because the property we are purchasing is not highly valuable.
JOS · 2 July 2024
Agent replied · 22 October 2024
Thank you for sharing your feedback JOS. We're sorry to hear about your experience and appreciate you bringing this to our attention. We strive for clear and transparent communication with all our clients, regardless of the property's value. We'll review your feedback to make necessary improvements. If you'd like to discuss this further, please reach out to us directly.
★★★★★ 5/5
TrustpilotHighly recommended.
Every member of the team that we dealt with were enthusiastic, knowledgeable and available, most importantly for us they made us feel important. Mark in particular was fantastic, his honesty and effort were what set Seymours apart from others.
Gemma · 6 January 2024
Agent replied · 22 October 2024
Thank you so much for taking the time to share your positive experience. It's wonderful to know that Mark, in particular, stood out for his honesty and effort. We take pride in delivering exceptional service, and your feedback reinforces our commitment to providing a personalized and important experience for each client.
★★★★★ 5/5
GoogleSeymour’s were really helpful throughout our buying process. Would recommend and use again in the future!
Andrew · 1 February 2025
Agent replied · 22 February 2025
Thank you for taking the time to leave us a 5 star review. We all wish you all the best in your new home.
★★★★★ 5/5
TrustpilotWould happily recommend
The Seymours of the past have gone. I am very pleased that I used Seymours to sell my property. I have also used them to rent a property and found them fantastic then too.They are professional and efficient. The sales team are full on in a good way and the people behind the scenes do a great job.
D · 29 April 2022
Agent replied · 22 October 2024
That's great to hear and thank you for taking the time to share your experience plus the five stars.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
