Trusted Agent profile · Woking

Seymours West Byfleet reviews in Woking

4.4

★★★★★ Great

920 reviews across 2 platforms

West Lodge, West Byfleet, KT14 6NG, Woking, KT14 6NG

Seymours's office in Woking, at West Lodge, is rated 4.4 out of 5 across 920 reviews on two platforms, including 285 Google reviews rated 4.8.

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4.8 / 5

285

Reviews on Google

This office

Trustpilot logo

635

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Woking office, from every platform, shown as written. First names only.

1/5

Trustpilot

I was planning to buy a 1 bed flat in…

I was planning to buy a 1 bed flat in Horsell, Woking. Seymours gave me wrong information about the build year. At the viewing the estate agent said the building was built in 1997, and it turned out it was built in 1958. The whole process was slow. I had to wait 5 months for the documents, and at the end from a H&S document I found out that asbestos may be present in the building. The asbestos survey found asbestos in the flat, and so here I am after 5 months, 2500 GBP shorter (moving costs, legal cost, searches, mortgage broker fee), and I had to withdraw. I made an offer in early July, I got the documents in mid November. If I would have got the documents earlier, I would not have moved out from my old place (which I had been renting). If I would have got the correct information about the build year, I would not have make an offer / start the process.

ZOLTAN · 18 December 2022

5/5

Google

I contacted Seymour's as i'm interested in moving to West Byfleet or the Pyrford area. Any communication i have had with their office has been very professional and helpful. They have listened to my requirements and have forwarded or contacted me about exactly the type of property i am interested in. They certainly give the personal touch and i am happy to keep them as my sole agent.

Cheryl · 26 October 2016

Agent replied · 24 October 2024

Thank you for taking the time to leave a review for Seymours, West Byfleet. We are delighted to hear about your positive experience with us. We hope to work with you to find you the perfect property in the future.

5/5

Trustpilot

Absolutely brilliant!

Seymours really came out top from the whole house moving experience. They were constantly professional and positive, available and helpful, even through some of the more stressful aspects of our sale and purchase. I would thoroughly recommend them.

Consumer · 11 September 2023

Agent replied · 22 October 2024

Thank you so very much for the review. We always try to treat people the way we would want to be treated and we want to share in the same journey so let's make it the best one we can.

5/5

Trustpilot

Professional, friendly and quick to respond!

I just moved in my new apartment and could not be happier! I had a great experience finding a new home with Seymours Lettings in Woking. From the first phone call until collecting the keys all the staff was very professional, friendly and quick to respond. Highly recommend. Thank you Seymours! I love my new home!

Viktorija · 2 October 2021

Agent replied · 22 October 2024

Great to hear Viktorja, thanks for the review.

5/5

Trustpilot

Has made the whole process easy

From the first viewing Seymour’s have made the process easy. They have answered any queries I’ve had promptly and always been very courteous. It has been a pleasure dealing with them.

Monique · 16 February 2024

Agent replied · 22 October 2024

Thank you so much for your kind words Monique. Our team works hard to ensure that the process is as smooth and stress-free as possible. It's been a pleasure working with you, and we appreciate your trust in us. If you need anything else, don't hesitate to reach out.

5/5

Trustpilot

Quick and painless sale

They understood my needs and theyWere efficient in organising the information behind the scenes , as well as really friendly communication with myself.

Esther · 16 July 2024

Agent replied · 22 October 2024

Hi Esther,Thank you for your kind words! I'm delighted to hear that we understood your needs and handled everything efficiently. It was a pleasure working with you. Do pop in and say hello anytime!

5/5

Trustpilot

Selling our House

Communications with the staff at Seymours was excellent.We were always advised promptly of appointments and received regular feedback.Any questions were dealt with promptly.The whole process of selling our property was made as smooth as possible.

Christopher · 16 November 2023

Agent replied · 22 October 2024

Hi Christopher, thanks for the review and the five stars. We try to ensure that your property journey has as few bumps as possible. It doesn't need to be complicated and good communication is one of the ways to smooth the way. Thanks again.

5/5

Trustpilot

Professional energetic teamwork

Professional energetic teamwork, with a dynamic sales pitch; going above and beyond with a smile!You're the 'go to' estate agent in Grayshott!

Darren · 31 July 2024

Agent replied · 22 October 2024

Thank you for your fantastic feedback Darren. We're delighted to hear that you appreciated our professional and energetic teamwork, and It's great to know we're your 'go to' estate agent in Grayshott! If there's anything else we can assist you with, please don't hesitate to reach out.

1/5

Trustpilot

DO NOT USE THEM

Don’t not use them … they charged us for deposing of the land lords old paint pots when we moved out .disgraceful service and that is undisputed.

Will · 21 July 2025

5/5

Trustpilot

Great Service

All the staff were friendly and helpful and kept me totally informed and updated on each of the viewings.

Daphne · 4 September 2024

Agent replied · 22 October 2024

Thank you, Daphne. We're delighted to hear that you felt well-informed and supported throughout the process. It's great to know that our team’s communication and approach made a positive impact. We appreciate your feedback.

5/5

Trustpilot

In good hands

Professional, Friendly,polite and incredibly knowledgable about the local area and the whole minefield that can be buying and selling houses ! I am so grateful to Oliver, Adam, Harry, Harley and all the team. I would happily recommend them to anyone

Ms · 11 May 2023

Agent replied · 22 October 2024

The Camberley team headed up by Oli and Tom is fantastic. Great to read your comments and greater still that you would recommend us to others. Thank you for using us.

5/5

Trustpilot

very helpful local agents

we found Seymours very helpful in the sale of our house, also in the past with a rental property

John · 30 August 2024

Agent replied · 22 October 2024

Thank you for your feedback! We're pleased to hear that Seymours was helpful with both the sale of your house and your previous rental property. We appreciate your continued support!

5/5

Trustpilot

Very pleased with the service

Very pleased with the service we received from initial visit and valuation by James and then through the sale process and to completion. The sale process went through quickly and painlessly, thanks to the team for all their hard work.

JW · 30 May 2023

Agent replied · 22 October 2024

Hi JW, thanks very much for the review and the 5 Stars. We try to make the moving journey an enjoyable experience wherever we can. Keep well.

5/5

Trustpilot

Excellent service from start to finish…

Excellent service from start to finish Staff very friendly. Polite and kept me informed all the way through Couldn’t ask for more Took a few months to complete on 2nd December 2022 from about May but staff kept in touch all the time

Rosa · 23 February 2023

Agent replied · 22 October 2024

Thank you for your positive review. We're delighted to hear that you received excellent service from start to finish, and that our staff were friendly, polite, and kept you informed throughout the process. At Seymours, we pride ourselves on providing exceptional customer service, and we're glad that we were able to meet your expectations. We appreciate your patience during the completion process, and we're pleased to hear that our team kept in touch with you throughout. Thank you for choosing Seymours for your property needs, and we hope to work with you again in the future.

5/5

Google

Seymours we're very helpful and obliging, from viewings to helping out throughout the purchase process.

Tim · 29 October 2024

Agent replied · 28 December 2024

Thank you for your 5 star review, we are so happy you have found us here at Seymours to be helpful and obliging and wish you well in your next chapter.

5/5

Trustpilot

Seymours were a pleasure to deal with…

Seymours were a pleasure to deal with from start to finish. A sensible strategy was put in place to attract significant attention for our property. The team were then extremely effective at generating interest across Surrey and from London and ultimately achieved a result beyond our expectations. We would have no hesitation is using Seymours again.

Graham · 27 May 2021

Agent replied · 22 October 2024

Thanks Graham, that's great to hear. Thanks for taking the time to review us.

5/5

Google

Thanks to the staff at Seymours West Byfleet for a smooth sale of our apartment. I would highly recommend Seymours to my friends and family in the future. Colin Jones

Colin · 28 January 2024

Agent replied · 24 October 2024

Thank you so much for the 5* review and the recommendation, congratulations on your sale and wishing you all the best for the future

5/5

Google

I had a great experience buying my first home with the help of both Kirsty & Jake. I would highly recommend them and I will certainly be using their services again in the future!

Eddie · 25 October 2023

Agent replied · 24 October 2024

Thank you for taking the time to provide us with a 5* review, we look forward to working with you again in the future, enjoy your new home

5/5

Trustpilot

Fantastic service

Seymours have acted for us on two house sales and we have nothing but positive things to say! They are the exact blend of professional, friendly and supportive that you need when moving house.

Taylor · 24 October 2023

Agent replied · 22 October 2024

Hi Taylor. Thanks for your kind words! We're delighted to have had the opportunity to share your journey with two house sales, and we greatly appreciate your trust in Seymours. We strive to provide a blend of professionalism, friendliness, and support to make your moving experience as smooth as possible. keep in touch, we'd love to know how it all goes.

5/5

Trustpilot

I had a great service from Seymours

I had a great service from Seymours, I needed to sell my house quickly to secure a purchase. They had my house on the market the next day and had no trouble finding a buyer. Would highly recommend.

J · 27 June 2023

Agent replied · 22 October 2024

We have a saying. "We don't sell houses, we move people". Having a database of buyers shared across our 20 offices as well as our access to the London market through The Guild of Property Professionals enables us to locate buyers quickly, and not just any old buyers, but the right buyers that have a genuine interest. Thanks for using us and more importantly, thanks for the review.

1/5

Trustpilot

Unprofessionals

Our hot water was never on, the member of staff handling our property was always changing due to turnover, our notice to leave was extended because they lost the email and frankly just dreadful service. You would be better off living in a tent than with a property handled by Seymour’s.

Jonathan · 17 February 2022

Agent replied · 22 October 2024

Hello Jonathan. Thank you for the feedback, we take all feedback extremely seriously, be they positive or negative. In order for us to understand your experience a little better, could you please let us know which one of our 20 branches you were dealing with?

5/5

Trustpilot

the prospective buyers were given the…

the prospective buyers were given the opportunity to look around the property and ask their questions

Gita · 28 September 2024

Agent replied · 22 October 2024

Thank you for your review Gita. We’re pleased the prospective buyers had the chance to thoroughly look around the property and ask their questions. Ensuring everyone is informed and comfortable throughout the process is something our whole team takes pride in.

5/5

Trustpilot

Very straight forward to deal with

Very straight forward to deal with. Friendly and helpful and knowing about the area I was selling in. Made life easy and sold my property quickly

Graham · 3 April 2024

Agent replied · 22 October 2024

Why make a journey in property complicated! thanks for the comments and the five starts Graham, its been our pleasure to help.

5/5

Google

Seymours are a hard working group, especially Maxine on viewings, who is so helpful.

Tracey · 24 February 2019

Agent replied · 22 February 2025

Hi Tracey, thanks for such a great review! We'll be sure to pass on the praise to Maxine. Please don't hesitate to get in touch if you need anything further.

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