Trusted Agent profile · Woking

Seymours West Byfleet reviews in Woking

4.4

★★★★★ Great

921 reviews across 2 platforms

West Lodge, West Byfleet, KT14 6NG, Woking, KT14 6NG

Seymours's office in Woking, at West Lodge, is rated 4.4 out of 5 across 921 reviews on two platforms, including 285 Google reviews rated 4.8.

Google logo

4.8 / 5

285

Reviews on Google

This office

Trustpilot logo

636

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Woking office, from every platform, shown as written. First names only.

5/5

Google

Seymours are a hard working group, especially Maxine on viewings, who is so helpful.

Tracey · 24 February 2019

Agent replied · 22 February 2025

Hi Tracey, thanks for such a great review! We'll be sure to pass on the praise to Maxine. Please don't hesitate to get in touch if you need anything further.

5/5

Trustpilot

I recently bought a house through…

I recently bought a house through Seymours. Andie Bartlett - sales progressor - was approachable, helpful, knowledgable and pro-active.

Elizabeth · 22 September 2025

5/5

Google

This was my first time buying a property and the whole team; from the negotiators, secretary partners and the fab viewings team made the whole experience of buying my home, fairly stress free. I would most definitely recommend the team at seymours and the bottle of prosecco I was given when I collected my key was a lovely touch. Thank you all. Darcy Harris

Darcy · 26 October 2016

Agent replied · 24 October 2024

Thank your for taking the time to leave an excellent review of Seymours Estate Agents. We are delighted to hear of your positive experience with us and pleased you chose to buy your first home through us. We look forward to helping with all of your future property needs

5/5

Trustpilot

My sale to completion with Seymour’s I…

My sale to completion with Seymour’s I was kept informed through the whole process either by email and via the phone the staff very friendly and dealt with any queries you had to ask I would definitely use Seymour’s again

Ronald · 4 April 2023

Agent replied · 22 October 2024

Fantastic feedback, thank you for taking the time to leave such a lovely review.

5/5

Trustpilot

Seymours West Byfleet

Purchased a property through the West Byfleet office. They were so supportive from start to finish, particularly Kirsty, who worked tirelessly to make it happen.Thoroughly recommend.

Susan · 28 January 2023

5/5

Google

Anna was amazing at getting the exchange through against all odds!

Simon · 24 February 2020

Agent replied · 22 February 2025

Hi Simon, thank you for such a lovely review!

5/5

Trustpilot

Seymours is always my great partner…

Seymours is always my great partner helping me find my house. They are professional and very patient with me in house hunting

Jacky · 28 May 2024

Agent replied · 22 October 2024

Thank you Jacky for your wonderful review! We're delighted to be your trusted partner in finding your home. Your kind words about our professionalism and patience mean a lot to us.

5/5

Trustpilot

Found the staff friendly and helpful

Found the staff friendly and helpful, kept up to date with all requirements Good experience all round

Ray · 21 August 2024

Agent replied · 22 October 2024

Thank you, Ray. We're glad to hear you had a good experience and that our team kept you well informed. We appreciate your feedback.

5/5

Trustpilot

Good people

Good people, very helpful, good communicator, trustful business agent, excellent property seller . Very understanding in resolve problems .

Carlo · 16 July 2024

Agent replied · 22 October 2024

Thank you for your feedback, Carlo. I'm pleased to hear that you found our team helpful and trustworthy. It's been a pleasure working with you, and you're always welcome to stop by and say hi.

5/5

Trustpilot

Fast & friendly!

Really quick, and friendly service from the entire team at Seymour's assisting us through the entire home purchase journey

Alwyn · 16 July 2024

Agent replied · 22 October 2024

Hi Alwyn,Thanks for the feedback! Glad to hear you found our service quick and friendly. Feel free to pop in and say hello whenever you like!

5/5

Google

Seymours could not have been more helpful. They, and particularly an agent called Kirsty,, helped us cope with all the legal details. Wonderful, can;t recommend them more highly Tony Crooks-Meredith

Noel · 29 November 2023

Agent replied · 24 October 2024

Thank you for taking the time to provide us with the 5* review and the recommendation, it is greatly appreciated! wishing you all the happiness in your new home

5/5

Trustpilot

I was lucky to meet Jeff at Seymour’s

I was lucky to meet Jeff at Seymour’s . He did a fantastic job offering sensible and realistic advice, so we were able to have an offer accepted within hours of viewing

Robin · 12 October 2023

Agent replied · 22 October 2024

We've been a part of the Knaphill neighborhood for a long time now and Jeff's been involved from the beginning. His knowledge is quite incredible. Thanks for using us Robin and thanks for the review.

5/5

Google

All very professional with good sound advice when bumps in the road occur. Would definitely recommend the Seymours West Byfleet team to anyone buying or selling.

Mark · 23 February 2024

Agent replied · 22 February 2025

Thank you for the recommendation and also for the 5* review, we appreciate your feedback and wish you all the best in your new home

1/5

Trustpilot

Very bad service and unprofessional…

Very bad service and unprofessional team.Never reply any email to complete the property deal except bargain with you the asking price

Eric · 29 May 2024

Agent replied · 22 October 2024

Hello Eric. Sorry to hear about your recent experience with our service. We strive to provide excellent customer support and ensure smooth transactions for all our clients, and it seems we fell short in your case.Your feedback is important to us, and I would like to address your concerns directly. Could you please provide more details about the issues you faced, such as the office in question? This information will help us investigate the matter thoroughly and take appropriate action to improve our service.We value your input and hope to have the opportunity to resolve this situation to your satisfaction. Thank you for bringing this to our attention.

5/5

Google

Amazing. Genuinely this purchase wouldn’t have happened without Kirsty’s persistence. She was always there when we needed her and single handedly pushed this purchase through. We love the flat! We will be returning to Seymours when we make our next move. Highly recommend!

Mitch · 25 October 2022

Agent replied · 24 October 2024

Hi Mitch, Thank you for the 5* review ! We are so pleased to read that you are loving your new home !!! Thank you for the recommendation, Wishing you all the best for the future :)

5/5

Trustpilot

Excellent, professional service.

Everyone at this branch has been nothing but helpful, Friendly and professional. Couldn’t rate them higher and definitely recommend them!

Samantha · 7 June 2024

Agent replied · 22 October 2024

Thank you for your kind words! We're delighted to hear that you found our team helpful, friendly, and professional. Your recommendation means a lot to us.

5/5

Trustpilot

Selling our property

A local estate agent providing a professional service in all aspects of the selling of our property. Would use again.

Mr · 6 June 2024

Agent replied · 22 October 2024

Thank you for your positive feedback Roger. We're pleased to hear you found our service professional in all aspects of selling your property. We look forward to working with you again in the future.

5/5

Trustpilot

Couldn’t have had a better experience…

Couldn’t have had a better experience in buying my first house, they were professional and always gave me good advice when I needed it from viewing houses to offering and seeing it through to completion. Can’t recommend them enough and will certainly be selling through them when the time comes.

David · 3 November 2021

Agent replied · 22 October 2024

Hello David, such great comments, thank you. Our aim is be "your property partner for life" so helping you again in the future would be an honour.

4/5

Trustpilot

Overall everyone friendly and proactive

Overall everyone friendly and pro active. Main frustration due to difficulty in getting calls returned in a timely manner and a continuing issue with agents slamming down the phones when ending a call. Not professional. Hence 4 stars.

Chris · 31 March 2023

Agent replied · 22 October 2024

Hi Chris, we're always looking to improve so we'll pass this on to the team and thank you for leaving such constructive feedback.

5/5

Google

Maxine is such a friendly viewings person and is extremely helpful!

Lucy · 24 February 2019

Agent replied · 22 February 2025

Hi Lucy, thank you so much for the 5 star review. Maxine is a great and vital member of our team, we'll be sure to pass on the praise. If you ever need anything else, please don't hesitate to get in touch.

1/5

Trustpilot

The WORST

The WORST! Wont fix anything! Rat infestation...did nothing...mold...did nothing...central heating broken, massive bills...did nothing..no shower for two months in winter..did nothing..works for landlord. Wont let you out of contract. Does not adhere to covid regulations regarding 4 month notice. Tries to force you to renew. Beware!!!!!!!!! Do not use this company!!!

Tanja · 6 August 2021

Agent replied · 22 October 2024

Hello Tanja, Thank you for the comments. I would like to investigate this further for you if I may. Could you let me know which Seymours office you have been dealing with please? Thank you. UPDATE: Hi Tanja, I haven't heard back from you so I took the liberty of searching for your name across our rental department databases but I can't find that you are a tenant of ours. If this is not the case, please let me know so that I can help you. Thank you.

5/5

Trustpilot

Every interaction with Seymour’s from…

Every interaction with Seymour’s from the beginning has been superb and incredibly professional.

Mark · 24 September 2024

Agent replied · 22 October 2024

Thanks, Mark for the feedback. It’s great to hear you’ve had a good experience with us from the start. We’re glad we could help.

5/5

Trustpilot

So Far So Good

Appointed Seymours as sole agents, as I have previously successfully sold property through them.The have achieved obtaining an offer at asking price in good time.Solicitors instructed and completion forecast for 10 weeks time.Watch this space!

Ian · 6 June 2023

Agent replied · 22 October 2024

Thanks for the review Ian. We like to think of ourselves as being on the property journey with you and will always make every effort to ensure that that journey is as pleasurable as possible. It's great to hear that you've used us before and have come back to use us again, it cements our company strap line - Your Property Partner For Life.

5/5

Google

Seymours are definitely worthy of a 5* rating and I would recommend them to anyone . Vince, Rahim,Fiona, Anna and all the team have been unfailingly helpful to me in the sale of my house and their efforts in finding me the right buyer are much appreciated.

Linda · 23 February 2022

Agent replied · 22 February 2025

Hi Linda, very much appreciated, wishing you all the best x

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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