5/5
FacebookI highly recommend Townends 5*
Trusted Agent profile · Woking, Surrey
Verified
Regents Woking reviews
★★★★★
350 reviews across 2 platforms
Unit 9 The Goldsworth Park Centre, Woking, Surrey, GU21 3LG
Part of Regents, see every office.
Regents's office in Woking, Surrey, at Unit 9 The Goldsworth Park Centre, is rated 4.2 out of 5 across 350 reviews on two platforms, including 254 Google reviews rated 4.4.
Reviews
Every review we hold for the Woking office, from every platform, shown as written. First names only.
Facebook5/5
FacebookI recommend Townends fantastic agents
5/5
FacebookI recommend Townends Estate Agents
5/5
GoogleReally lovely experience with Townends, will continue to use as very professional.PositiveResponsiveness, Professionalism
Agent replied
Hi Sarah, thank you for taking the time to leave feedback. We wish you all the very best and thank you for choosing Townends! - Claire
5/5
FacebookI would recommend Townends
5/5
FacebookI highly recommend Townends
1/5
GooglePlease be aware this company is very good at taking deposits. But wait until you try to get it back.we are in the process of taking them to court. Please everyone they are very good at getting you what you want. Hope every one is happy when they decide to move.
1/5
FacebookIf there was a below 0 available then that would be too nice, communication is POOR, they won't report any maintenance issues even if it's health & safety and leave your child to suffer. Absolutely disgusted to be treated like this as a customer and will definitely not be returning to your company ever!
5/5
GoogleThe team were brilliant helping us sell our house in Woking. They were always professional and helpful.
Agent replied · 26 August 2023
Thanks for your kind review Martin, we were delighted to act for you & Mrs Congreve in the sale of the house again, and we all hope you're very happy in your new home. Best wishes, Andrew Waterfall
5/5
GoogleWas looking to rent in the Woking area, was very impressed with the knowledge Jordan showed, nothing was to much trouble. As a first time tenant I was slightly nervous but was put at ease by Jordan as he explained the process in simple terms. First rate service, thanks.
5/5
GoogleGreat as always!!!! Highly recommended!
Agent replied
Hi Catia, thanks for the fab 5* - Claire
5/5
GoogleRented a property through waterfalls for 18 months, Received a great service start to finish, Bel the property manager dealt with any and all issues I had during my time in the property with great service so thank you to her!PositiveProfessionalism
5/5
GoogleI get a fantastic service from Waterfalls lettings and especially from Lyndsay who is always most helpful .
Agent replied · 26 August 2023
Dear Gordon, thank you for taking the time to review our property management service. We are thrilled that you are happy with the service levels you receive from us, and in particularly from Lyndsay - we will pass your kind words over to her. Thanks again, Natasha Fuoco
5/5
GoogleThe sale and aftercare team were professional and understanding of our needs. They made our journey to a new home worry free, which made us focus on other aspects of the move. Highly recommended.PositiveQuality, Professionalism
5/5
GoogleVery helpful throughout the process, stayed involved and guided us as needed. No real issues at all!
Agent replied · 26 August 2023
Hi Alex, thank you very much for your positive review of Waterfalls Sales & Lettings West Byfleet - we are delighted that your experience was a good one, and that you felt looked after. We wish you well and look forward to being of service again one day! Kind regards, Natasha Fuoco
5/5
GoogleExceptional service and support - thank you especially to Lyndsay for being so brilliant! Highly recommended!
Agent replied · 26 August 2023
Hi Teresa, Many thanks for your 5 star review of our Lettings Dept. We will pass your kind words on to Lyndsay! Thanks again and all the best. Kind regards, Natasha Fuoco
2/5
GoogleI rented through Townends for two years. When I first found the property their charges were so high I refused. Two minutes later they rang me back and said they would halve their fees. It seems they were trying to see what they could get …
1/5
GoogleOmg shocking pictures…. Won’t be using their services that’s for sure
5/5
GoogleTireless dedication, endless positivity and successful results!PositiveProfessionalism
Agent replied · 21 June 2024
Thanks Linda, very much appreciate your kind words! Best wishes, Andrew Waterfall
4/5
GoogleOffice and staff are wonderful and friendly, dealt with a query promptly. At times it feels that some staff are a little rushed, but don't let that put you off.
1/5
FacebookThe worst letting agents I have had the misfortune of dealing with.
Agent replied
Sorry to hear this Sally. Please can you email your contact information and full details of the issue to info@townends.co.uk so we can look into this for you. Many thanks
5/5
GoogleGreat service, helpful friendly and super efficient!
Agent replied
Hi Carole, Thank you for the 5 star review! Regards, Amber
1/5
GoogleI thought this company was professional and polite, at first. However I have received a severity of issues since. I'm having immense trouble retaining back my deposit, and having to endure more stress by taking matters further via legal proceedings.
1/5
GoogleDo not trust Townends.
Agent replied
Hi Nadezhda, I am really disappointed to see your experience working with us has not been a positive one. I would love to opportunity to discuss this with you and understand what has led to you feeling this way, could you please contact me at help@townends.co.uk to discuss this matter further. Kind regards, Emily
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Regents Woking
How many reviews does Regents Woking have?
Regents's Woking office has 350 reviews across two platforms: 254 on Google, 96 on Facebook (across the whole business).
What is Regents Woking's rating?
Regents Woking is rated 4.2 out of 5 across all 350 reviews, and 4.4 out of 5 on Google from 254 reviews.
Where is Regents's Woking office?
Regents Woking, Unit 9 The Goldsworth Park Centre, Woking, Surrey, GU21 3LG.
