Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI received a very professional service from the amazing staff welcoming and doing professional tasks in a good manner such as Sarah, James and the wonderful branch manager Louise.
MohamedPositiveResponsiveness, Quality, Professionalism, Value
Mohamed · 21 June 2021
Agent replied · 20 June 2024
Hi Mohamed Kahal,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 1/5
GoogleCounty property management in Woking (not Leaders brand)This is the worst company I ever chose to trust in my entire life. Really regret had chose them. They are not professional at all, it is allways a problem with them and never never never call you when they say they will. It is ridiculous, they try to look so smart to catch you, after that they don’t care anymore. Frustating and tiring.
Sunrise · 22 June 2018
★★★★★ 5/5
GoogleA tenant for several years, continued great service from Louise and supporting team regarding maintenance and any ongoing issues. Polite, professional and prompt assistance at all times. Thank you all.
Steven · 21 June 2021
Agent replied · 20 June 2024
Hello Steven Kelly
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleReally good experience with Leaders.
They have been really helpfull with my tenancy been quick with paperworks, flexible and took really good care fixing the little problems I encoured in my flat.
Definitely recommended.PositiveResponsiveness
Fabio · 21 June 2020
Agent replied · 20 June 2024
Hello Fabio, Thank you for your review about our Woking branch! We love to hear of positive reviews after customers have had great experiences with us and all feedback is welcome. Thank you from the Customer Relations Team.
★★★★★ 5/5
GoogleExcellent service provided by Leaders.I think it was more of more property manager Carole Wallis who was always there to resolve any issue.
I would highly recommend to go with Leaders then looking for other agents.
Pallavi · 22 June 2019
Agent replied · 20 June 2024
Hi Pallavi, we are so happy to read such a great review about Leaders Woking and the service provided by Carole your property manager, we are so pleased that Carole was able to help resolve issues throughout your Tenancy. Thank you for your recommendation and this kind review. Kind Regards, Leaders
★★★★★ 5/5
GoogleFantastic service from the start. Highly recommended. Our agent/negotiator was very knowledgeable and understood our needs. The whole process was very smooth from start to finish and we got the keys much sooner than expected. Excellent!
Andrew · 22 June 2019
Agent replied · 20 June 2024
Hi Andrew, we are so happy to read such a great review about the service you received from the team at Leaders Woking. We recognise that the rental process can be fairly complicated but we're so pleased to read that the team were able to offer you so much assistance throughout. If there is anything further we can do to assist moving forward then please do not hesitate to get in touch! Kind Regards, Leaders
★★★★★ 5/5
GoogleHaving recently moved to the area, James McCloud has been diligent, helpful and responsive in our search for a property. Would recommend!PositiveResponsiveness
Ruth · 21 June 2022
Agent replied · 20 June 2024
Dear, Ruth O'Sullivan, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 1/5
Googlewaste of time .......
Shankar · 19 May 2025
★★★★★ 5/5
GoogleI have been using Leaders and its predecessor companies for the last 20 years. A very professional organisation responsive to both tenants and landlords to achieve a win win base for both parties. All the staff in my experience have been very responsible and acted in a very professional manner. As I am still with them after 20 years, it speaks for itself the value I put in them
Bob · 22 June 2017
★★★★★ 5/5
GoogleWe had a visit from James in property management team today, to perform some checks on how we're keeping the property. Very helpful with some issues that we have raised and very nice chap.
Mikie · 22 June 2019
Agent replied · 20 June 2024
Hi Mikie, thank you for your kind words and this great review. We're so pleased that you found James to be so helpful when reporting issues to him during the property visit. We will ensure that your comments are passed onto him so he is aware of your positive feedback. Kind Regards, Leaders
★★★★★ 5/5
GoogleVery good agency. Had a minor issue with my boiler. Larissa Hall, did a fantastic job in making sure topic quality service was given to have this rectified... Can't recommend enough
Kerryann · 22 March 2024
★★★★★ 5/5
GoogleReally lovely team. Nikki the move manager is absolutely amazing.
Everyone is always helpful, great experience!
Bianca · 2 December 2024
★★★★★ 5/5
GoogleGreat experience as always. Easy and simple move yet again and the level of customer service Kate Ostinelli, she is the reason I went with Leaders in the forest place when I moved and the reason I will stay with them but I will say I have had nothing but great service from everyone there when I call in to ask for something
Thomas · 21 June 2020
★★★★★ 5/5
GoogleWe are very happy with the property management service provided by Leaders in Woking. Heather manages the property for us and does a great job at arranging quotes for work that needs doing, providing regular, informative property reports and clearly communicating any issues that the tenants may have so that we can resolve them promptly. She is responsive and pro-active which makes life much easier!
Andy · 22 June 2019
★★★★★ 5/5
GoogleGood professional firm who act for me as the landlord's agent. Accurate statements, record-keeping and regular visits to check the properties with regular follow up by email. Very happy with the service. Always find a tenant in a short time and help both sides deal with the new tenancy very smoothly allowing all documents to be signed electronically, whilst using tenant's deposit scheme for peace of mind.
Colin · 22 June 2017
★★★★★ 5/5
GoogleWhen to view a 1 bed flat with Sarah and she was very helpful and kept me up to date and also answered any questions I had about the flat. I am looking forward to moving in to the flat soon
Julie · 21 June 2023
★★★★★ 5/5
GoogleGreat service all round. My property manager, Samantha, was very polite and helpful in addressing all my queries throughout my tenancy. I had to move out early and the process went very smoothly thanks to her and all other staff involved.
Hassan · 21 June 2023
★★★★★ 5/5
GoogleHad a great experience renting a property with Leaders Surrey branch. The staff were very helpful and the transition into the property was smooth and easy.
Adam from the office was very helpful in our move and provided great customer service.
Finlay · 21 June 2023
★★★★★ 5/5
GoogleMet with James yesterday and was shown a few properties in Woking, he came across as professional and understood what I was after, excellent service, thank you for your time (and patience!).
Ava · 22 June 2019
Agent replied · 20 June 2024
HI Cristina, we appreciate your positive review about your recent experience with the Leaders team at Woking. We're thrilled to hear that James was so great throughout your dealings with him in your search for a property. We hope he and the team are able to provide further assistance in your search. We will pass your comments onto the team. Kind Regards, Leaders
★★★★★ 5/5
GoogleGood service from Sovan.
Takunda · 11 April 2025
★★★★★ 5/5
GoogleHave been renting from leaders for 2+ years now. They are always very friendly and happy to help you as well as understand your needs. I recommend them as an agent
Mark · 22 June 2019
Agent replied · 20 June 2024
Hi Mark thank you so much for taking the time to leave us a review about the Leaders team in Woking. We're happy to hear you have had such a positive experience during your time renting with us. We really appreciate this review along with your recommendation. Kind Regards, Leaders
★★★★★ 5/5
GoogleLeaders helped me secure my first house, Their staff are very professional and helpful. I will recommend them any day. I'm particularly grateful to Louise for all her support during the initial stages of the whole process.
Emeka · 25 August 2023
★★★★★ 5/5
GoogleExcellent service and swift assistance provided by Larissa Hall MARLA, very reliable agency!
Ali · 25 November 2024
★★★★★ 5/5
GoogleGreat service from Larissa at Leaders - always a prompt respons and able to help when needed
Richard · 21 June 2022
Agent replied · 20 June 2024
Dear Richard,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
