5/5
GoogleGood viewing with the representative, Sovan showed and explained everything. Happy with everything.
Trusted Agent profile · Woking · Surrey
County Property Management Woking reviews
★★★★★
304 reviews across 2 platforms
46 Commercial Way, Woking, Surrey, GU21 6HW
Part of County Property Management, see every office.
County Property Management's office in Woking, Surrey, at 46 Commercial Way, is rated 4.2 out of 5 across 304 reviews on two platforms, including 302 Google reviews rated 4.2.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Reviews
Every review we hold for the Woking office, from every platform, shown as written. First names only.
Google5/5
GoogleMe and my partner had the lovely estate agent Kate from Woking branch help us find our first home to rent as a family. Very helpful the whole way through and we are extremely grateful.
Agent replied
Dear Francesca K! Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience. Don't hesitate to be in touch if you require anything further. Kind regards Customer Care Team
5/5
GoogleI am very satisfied with the assistance provided by Ms. Kate Ostinelli who has been very kind, responsive and helpful during the entire process.PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Dear Sal Dah, Thanks for taking the time to leave us a review , we appreciate your feedback All the best, Customer Care Team
5/5
GoogleFast, easy smooth process from start to finish. All questions answered quickly and Sarah was very friendly and helpful. Would highly recommend.
5/5
GoogleI received a very professional service from the amazing staff welcoming and doing professional tasks in a good manner such as Sarah, James and the wonderful branch manager Louise. MohamedPositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 21 June 2024
Hi Mohamed Kahal, Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Woking. We're so happy you had a positive experience with us. Don't hesitate to be in touch if you require anything further. Kind regards Customer Relations Team
5/5
GoogleA friend recommended County Property Management. I rented a flat in central Woking through them; the service was professional and efficient (Elaine Findlay). At the same time, I was also looking for a flat to buy. Both Jack Walton and James Guyton supported my search and finally found the right property. If I ever want to sell or rent the acquired property I will, without hesitation, approach this great team.
1/5
Googlewaste of time .......
5/5
GoogleA tenant for several years, continued great service from Louise and supporting team regarding maintenance and any ongoing issues. Polite, professional and prompt assistance at all times. Thank you all.
Agent replied
Hello Steven Kelly Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Care Team
1/5
GoogleA bad company. I had to postpone check in date due to them which caused me into extra nights in a hotel. The flat was not in a good condition (house appliances out of order). The end of tenancy is very stressful as the Agent tries to cheat me with every little thing (end of tenancy date, final payment, deduction from deposit). Would not recommend this one
1/5
GoogleTerrible service. Had to repeatedly chase up any questions we had. Waited over a week for answers and when we did get a response all questions weren’t answered and when unfortunately the house we wanted to rent fell though we got told this by email at 5:59pm when the office close at 6 with no apologies and no one to contact until the next day. Absolutely terrible
5/5
GoogleGood professional firm who act for me as the landlord's agent. Accurate statements, record-keeping and regular visits to check the properties with regular follow up by email. Very happy with the service. Always find a tenant in a short time and help both sides deal with the new tenancy very smoothly allowing all documents to be signed electronically, whilst using tenant's deposit scheme for peace of mind.
5/5
GoogleHaving recently moved to the area, James McCloud has been diligent, helpful and responsive in our search for a property. Would recommend!PositiveResponsiveness
Agent replied · 21 June 2024
Dear, Ruth O'Sullivan, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleFantastic service from the start. Highly recommended. Our agent/negotiator was very knowledgeable and understood our needs. The whole process was very smooth from start to finish and we got the keys much sooner than expected. Excellent!
Agent replied
Hi Andrew, we are so happy to read such a great review about the service you received from the team at Leaders Woking. We recognise that the rental process can be fairly complicated but we're so pleased to read that the team were able to offer you so much assistance throughout. If there is anything further we can do to assist moving forward then please do not hesitate to get in touch! Kind Regards, Leaders
1/5
GoogleVery disappointing experience with apartment parking slot. No effort was done to help with parking management company.
Agent replied · 24 June 2023
Dear Ahmed Yousef, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleAmazing services provided my james and the team, a nice flow of epc business for me too at wew.epcsurrey.co.uk to make sure leaders customers are served well
Agent replied
Dear, Paul Brown, we are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
5/5
GoogleReally lovely team. Nikki the move manager is absolutely amazing. Everyone is always helpful, great experience!
5/5
GoogleWith the letting market difficult at this time, James M did a great job in helping to resolve the various difficulties that cropped up along the way.
Agent replied · 24 June 2023
Hello Jojo Warr Thank you for your review! We love to receive positive reviews after customers have had great experiences with us. Many thanks Customer Relations Team
5/5
GoogleWe had a visit from James in property management team today, to perform some checks on how we're keeping the property. Very helpful with some issues that we have raised and very nice chap.
Agent replied
Hi Mikie, thank you for your kind words and this great review. We're so pleased that you found James to be so helpful when reporting issues to him during the property visit. We will ensure that your comments are passed onto him so he is aware of your positive feedback. Kind Regards, Leaders
5/5
GoogleVery good agency. Had a minor issue with my boiler. Larissa Hall, did a fantastic job in making sure topic quality service was given to have this rectified... Can't recommend enough
5/5
GoogleLarissa, our property manager here is very helpful and quick to respond to enquiries.
Agent replied · 24 June 2023
Dear Nathan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleThe guys at County Property Management Woking have been fantastic in helping us with our purchase. When we had a deadline to complete they ensured the sellers solicitors were dealing with all processes in a timely manner and informing us of progress on a daily basis. Jack Walton and James Guyton managed our purchase and process from start to finish and were both outstanding!
5/5
GoogleMet with James yesterday and was shown a few properties in Woking, he came across as professional and understood what I was after, excellent service, thank you for your time (and patience!).
Agent replied
HI Cristina, we appreciate your positive review about your recent experience with the Leaders team at Woking. We're thrilled to hear that James was so great throughout your dealings with him in your search for a property. We hope he and the team are able to provide further assistance in your search. We will pass your comments onto the team. Kind Regards, Leaders
5/5
GoogleJames from property management visited a few weeks ago and reported some issues with our property which Heather used to work with the landlord to get everything fixed. Thank you very much
Agent replied
Hi John, thank you so much for your positive comments about Leaders and the team at Woking. We're pleased to hear that James was able to identify some issues and that Heather was able to swiftly work with the Landlord to ensure everything was fixed. We will pass on your thanks and comments to James and Heather. Kind Regards, Leaders
5/5
GoogleGood service from Sovan.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
