Every review we hold for the Woking office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI am very satisfied with the assistance provided by Ms. Kate Ostinelli who has been very kind, responsive and helpful during the entire process.
Sal · 17 August 2021
Agent replied
Dear Sal Dah,
Thanks for taking the time to leave us a review , we appreciate your feedback
All the best, Customer Care Team
★★★★★ 5/5
GoogleWhen to view a 1 bed flat with Sarah and she was very helpful and kept me up to date and also answered any questions I had about the flat. I am looking forward to moving in to the flat soon
Julie · 25 May 2023
★★★★★ 5/5
GoogleSarah staniford was our property manager she was very friendly and answered at all our questions vert quickly
Andrea · 24 June 2022
Agent replied · 24 June 2023
Dear Andrea,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleExcellent service and swift assistance provided by Larissa Hall MARLA, very reliable agency!
Ali · 26 November 2024
★★★★★ 5/5
GoogleWith the letting market difficult at this time, James M did a great job in helping to resolve the various difficulties that cropped up along the way.
Jojo · 27 September 2020
Agent replied
Hello Jojo Warr
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleGreat service all round. My property manager, Samantha, was very polite and helpful in addressing all my queries throughout my tenancy. I had to move out early and the process went very smoothly thanks to her and all other staff involved.
Hassan · 25 April 2023
★★★★★ 5/5
GoogleHave been renting from leaders for 2+ years now. They are always very friendly and happy to help you as well as understand your needs. I recommend them as an agent
Mark · 14 January 2019
Agent replied
Hi Mark thank you so much for taking the time to leave us a review about the Leaders team in Woking. We're happy to hear you have had such a positive experience during your time renting with us. We really appreciate this review along with your recommendation. Kind Regards, Leaders
★★★★★ 4/5
GoogleThe agency followed up every part in my renting process and the overall experience was good.PositiveQuality
Openparcel · 22 June 2022
Agent replied · 21 June 2024
Dear Openparcel,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleAbsolute pleasure doing business. Very efficient and lovely staff. Thanks for finding me my home.PositiveProfessionalism
Juan · 22 June 2022
Agent replied · 21 June 2024
Dear Juan
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
Google@LarissaTilley has always been helpful and efficient when dealing with issues at our Flat.
Darran · 24 June 2022
Agent replied · 24 June 2023
Dear Darran
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
★★★★★ 5/5
GoogleM. Kate Thank you for helping find a sweet Home for rent. Keep up the good spirit and helping nature.
Biju · 24 June 2021
Agent replied · 24 June 2023
Hello Biju Varghese
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 1/5
Google1 STAR IS TO MUCH!
What a pile of cr** this company is, absolutely shocking service for a landlord biggest waste of time and money.
Don't go here !!
Aa · 25 June 2017
Agent replied
Hi there, we're sorry to hear you've had a bad experience. We'd really like to look into the issues that you have had. Can you please email your name and the property details to customerservice@leaders.co.uk so that we can pass it on to the branch to investigate? Many thanks.
★★★★★ 1/5
GoogleUnable to send a simple e-mail, their incompetence is staggerring, between this and the other reviews I strongly advise landlords and renters against using these people.
Gavin · 28 July 2019
Agent replied
Hi Gavin, we're sorry to hear that you have been unhappy with our service. We would really like to discuss this further. Can you please get in touch with the branch directly by emailing lettings@countyp.com or calling 01483883900.
★★★★★ 5/5
GoogleLarissa Hall in the Woking office was efficient and quick to respond.
Chris · 22 September 2024
★★★★★ 5/5
GoogleSam and James did an inspection at my property today. They were very thorough and professional and reported a couple of small maintenance problems for me'
Alex · 8 December 2018
Agent replied
Hi Alex, thanks for this review about Sam and James from the Woking team. We're pleased to read that you found them to be so professional and that they were able to report a few maintenance issues for you; we hope these issues can be rectified swiftly. We will pass these comments onto Sam and James to make them aware of this great review. Kind Regards, Leaders
★★★★★ 5/5
GoogleM. Kate Thank you for helping find a sweet Home for rent. Keep up the good spirit and helping nature.
Rajesh · 6 December 2020
Agent replied
Hello Biju Varghese
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleThe company is the best. I recomand Sarah Staniford because She realy are doing a good job. All the best for her.
Barbu · 1 March 2024
★★★★★ 5/5
GoogleStaff is super nice and helpful. Sorted out every questions that I have. Recommend.
Xiao · 25 July 2024
★★★★★ 5/5
GoogleVery professional service. Always available and impressive support to move things smoother. Very happy and recommend to all.
Behzad · 3 February 2021
Agent replied
Hi Behzad N Fotoohieh,
Thank you for the great review of our Leaders Estate Agents Woking team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleVery pleased with service Larissa has provided recently when dealing with my issues as a Landlord.PositiveResponsiveness
Matthew · 22 June 2021
Agent replied · 21 June 2024
Hi Matthew, we are very happy to have provided you with such a positive experience! It was great to hear that Larissa was able to assist you capably with your queries.
Thank you
Customer Relations Team
★★★★★ 4/5
GoogleThis is an excellent letting agent. They found a professional let and payment is always on time. Very happy with the service.
Mette · 28 July 2019
Agent replied
Dear Mette, thanks for your review. We will pass your comments on to the team.
★★★★★ 5/5
GoogleI rent a flat and they’re very helpful and friendly.They have very nice staff like Lara and Josh.I’m very happy with this agency.
Emilia · 3 November 2018
Agent replied
Hi Emilia, we are so happy to read such a great review about the team at Leaders Woking. I am delighted that the team have been so helpful and friendly throughout your experience and I hope that moving forward we can continue to provide such a high level of service. Kind Regards Joe Gilliland Customer Care Manager
★★★★★ 5/5
GoogleGreat Service and assistance from Sarah in helping us to secure our new property.PositiveResponsiveness, Professionalism
Clayton · 22 June 2021
Agent replied · 21 June 2024
Hi Clayton Mulder,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Woking branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleWe recently used County Property Management for our sale and purchase of houses. They were a brilliant estate agent who were professional, friendly and extremely helpful throughout the process. James, Jack and Alex ensured the entire transaction ran smoothly. We'd highly recommend them and will be using their services again in the future.
Rachel · 28 July 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.