Trusted Agent profile · Woking
★★★★★
395 reviews across 3 platforms
36 Commercial Way, Woking, GU21 6EN
Part of Bourne Estate, see every office.
Bourne Estate's office in Woking, at 36 Commercial Way, is rated 4.7 out of 5 across 395 reviews on three platforms, including 295 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Bourne Estate won in 2026.
295
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
90
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Bourne Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Woking office, from every platform, shown as written. First names only.
5/5
GoogleThe politeness and efficiency of the team that supported my purchase so far has been great
Hi Alison, Thanks so much for your review, congratulations on reaching exchange. We look forward to seeing you on completion. Kind regards Andy Gearing (Director)
5/5
Facebookthanks for the work guys. was pleased with my purchase. the guys (especially david) went above and beyond. chasing solicitors is a nightmare but takes alot of the stress out when the agents are helpful enough and can engage for you which these guys did. would use again for sure
5/5
GoogleAn extremely professional and helpful service. We were well looked after during the purchase of our new home. Bradley in particular did a lot of chasing up for us to get us over the exchange of contracts line in time. We would definitely do business with them again when/if we come to sell.PositiveResponsiveness, Professionalism
5/5
GoogleVery professional, great communication and very thorough right to the end of the process to ensure that our sale and purchase went through as quickly and smoothly as possible.PositiveQuality, Professionalism
Dear Denise, Thank you for your recent 5* review, we hope you're enjoying your new home and wish you the best for the future. Kind Regards Andy Gearing - Local Director
5/5
GoogleThroughout our long and tortuous property sale the whole of the Bourne team stuck with us and provided invaluable support and service - we wouldn't have done it without them!PositiveProfessionalism
Dear Robert, Thank you for your recent 5* review, the journey was certainly a long one, it was a pleasure working with you and we wish you the best for the future. Kind regards Andy Gearing - Local Director
5/5
GoogleAndy Gearing leads a wonderful team and this is the 2nd time our family have used Bournes - great estate agents with a personal touch. A huge thank you!
Dear Claire, Thank you for the review and your repeat custom. Best of luck for the future. Kind regards Andy Gearing - Local Director
5/5
GoogleWe have sold a couple of properties through Bourne Estate Agents. Both times the properties were sold within a week of going live. I mainly had dealings with Andy and Ross. They were both very polite and kept us updated throughout the sale process. I have already recommended them to a friend, and I won't hesitate recommending them again. Keep up the good work guys..
5/5
GoogleEfficient/selective viewing process. Excellent communication flow during the whole period. Very satisfied.
Hello Mr Patrick, Thank you for your glowing review, I am aware you have been trying to move for a while prior to using our agency, I am very grateful for your feedback and recognising how Bourne introduce quality buyers resulting in a sale. I have passed your feedback on to Bradley who worked tirelessly to reach exchange of contracts. Congratulations . Kind regards Andy Gearing (Director)
5/5
GoogleMeticulous, efficient, straightforward and unequivocal in their approach to both their clients and the job in hand. Everything you want from an agent and none of the frills.
Dear Paul, Thank you, its been fantastic to working with you. Congratulations on exchange within 4 weeks from sale agreed. See you on completion. Andy Gearing - Local Director
5/5
GoogleI went with a more local estate agent who knew the area and market well. Communication was great throughout and if your selling in Woking I'd highly recommend.PositiveProfessionalism
Thank you for your recent review Russell, I am pleased we got the sale across the line. Enjoy your new home. Kind Regards Andy Gearing - Local Director
5/5
GoogleWe used Bourne in the sale of our house after previous sales unfortunately fell through elsewhere. The service received from start to finish was very professional and we felt like we were be well looked after. Good communication and worked hard to progress the sale to completion when sold. Pleasure having them as our agents. Thanks to the whole team.
5/5
GoogleThank you to the team for selling our flat - sold within days - but more importantly they didn’t stop there, we were kept informed weekly of progress by Ross so we knew what was happening. A complete service from start to finish.
5/5
FacebookIt was my pleasure to deal with Roanna at the Alton Estates branch of Bourne’s. She was the consummate professional from start to finish, from the initial sales pitch to the latter complex stages to get the transaction over the line. I cannot recommend her highly enough.
5/5
GoogleSuperv service from Brandon, really helpful and very professional! Would highly recommend anyone looking to rent. Thanks so much!
Dear Rodrigo, Thank you for the review, I have passed on your feedback to Brandon which is greatly appreciated. I hope the up and coming move goes smoothly. Best Regards Andy Gearing (Director)
5/5
GoogleFrom the outset, Andy displayed a deep understanding of the local market, was able to pitch the property at the the right price and was relentless in finding a buyer, taking as much stress out of the the process as possible and was the most proactive person involved.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat team. I purchased their listing. I’m always suspicious as they represent the seller. Their team won me over. Excellent service. Wish all the solicitors were as good. They took care of me and were always willing to go above and beyond with a very comfortable disposition. They made it happen and would go back to them.
5/5
GoogleA friend recommended Bourne to us and we’re so glad we used them. Our house was sold within a week. We dealt mainly with Andy and Ross who are both very professional and friendly, we were always kept updated on everything that was happening and nothing was too much trouble for them. We would not hesitate to recommend them to others.
5/5
GoogleQuite simply, I wouldn't entertain using another estate agent. Andy Gearing has sold two properties for me and has surpassed expectations on both occasions. Well done again to you and the team and we look forward to the next opportunity.
5/5
GoogleWe sold our house through Bourne in early 2022 and were really impressed with Bourne, they were highly professional and supportive and offering a personal touch. They were really on the ball, very responsive, chasing up details and our solicitors and working with our onward purchase estate agents. Thank you!
5/5
GoogleExcellent support really helpful kind good communication skills and excellent service would recommend to anyone from Queen
Dear Sarah & Helen, Thank you for your recent review, we have really enjoyed working with you. Kind Regards Andy Gearing - Local Director
5/5
GoogleI'd give 100 stars if possible. First class service from Matthew and Jamie and the Bourne Estate Agents Team in organising and managing my long term tenants.
Thank you Gavin Cullen for you feedback, we are always here to help, please don't hesitate to contact us should you have any questions during the tenancy. Kind regards The Lettings Team at Bourne
2/5
GoogleFrom my experience, if you contact Bourne with any other business and there is no profit to make for them, don't expect any reply. I'm not selling my house yet, but if I decide, I will probably look for someone else. Two stars not one, only because they didn't reply to me nasty.
5/5
GoogleHave used Bourne Estate Agents recently initally for a small buy to let purchase and subsequently for their lettings service. On both sides they have been very good. I have found them all to be knowledgable, personable and professional at all times. Highly recommended. In particul excellent all round service from Jamie Vass.+++
5/5
GoogleI really like the way they work. Their decisions are pragmatic, they are straightforward to deal with and they operate in an ethical manner. Also they got the deal struck straight after the first viewing day!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bourne Estate, Woking won Trusted Agent; Bourne Estate, Farnham won Gold; Bourne Estate, Alton won Trusted Agent; Bourne Estate, Guildford won Trusted Agent.
