Trusted Agent profile · Woking
★★★★★
395 reviews across 3 platforms
36 Commercial Way, Woking, GU21 6EN
Part of Bourne Estate, see every office.
Bourne Estate's office in Woking, at 36 Commercial Way, is rated 4.7 out of 5 across 395 reviews on three platforms, including 295 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of four awards Bourne Estate won in 2026.
295
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
90
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Bourne Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Woking office, from every platform, shown as written. First names only.
5/5
GoogleThis is a review for Jess. She was very helpful, approachable and responsive to any questions or problems we had about the property. Maintaining a friendly but professional relationship. Very thankful for all her help and confident with Bourne's service with her on the team.PositiveResponsiveness, Professionalism
5/5
GoogleBourne did a fantastic job helping to sell my property. Through no fault of their own my buyer pulled out at the last minute but they were straight on the case and we received multiple offers within a matter of days. They're a very friendly team and kept me updated at all stages of the process.
5/5
GoogleThese guys are bunch of professionals who take their job very seriously. Their reference for solicitors and mortgage consultants are extremely good. I would strongly recommend using them if you are serious about the sale.
5/5
GoogleBrandon from Bourne was absolutely amazing. Appreciate how he went the extra mile to find us the ideal house. He listened to our needs and never made us feel like it was about the sale but rather about our needs. Great service and personality
5/5
TrustpilotHelpful and friendly
Kept us up to date and very helpful in our situation to have lettings and sales under one roof.
5/5
GoogleThis is a review for Jess. She was very helpful, approachable and responsive to any questions or problems we had about the property. Maintaining a friendly but professional relationship. Very thankful for all her help and confident with Bourne's service with her on the team.PositiveResponsiveness, Professionalism
5/5
GoogleI would highly recommended Bourne estate agents. always had a quick response. if they said they well call you back they do. a friendly bunch of people. good job done guys. Thanks.
5/5
GooglePurchased a house and the service provided by everyone in the branch has been very professional and trustworthy. We appreciated their honesty and expertise through the negotiation process and regular updates throughout the ongoing legal process up to Exchange. Would recommend Bourne Estate Agents to others.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleOliver & Ross are very professional & reliable, definitely recommend them.
Hi Nick, Thank you very much for your kind words on our staff. We pride ourselves on training and coaching staff to ensure they provide a top level service. We really appreciate the time you have taken to write this review.
5/5
GoogleDespite a "tricky Leasehold" sale the enthusiasm and approach shown by the Team in finding us potential buyers in less then 7 days was gratifying. Considering some of their competitors had our property on their books for 2 months without any meaningful viewings demonstrates the strength of this team.
5/5
TrustpilotProfessional & friendly service
Deliver as promised with eye for detail.Smooth communication and professional service.
5/5
GoogleAll the agents I have dealt with at Bourne have been professional and helpful. The process of marketing and finding tenants for my property went extremely smoothly and I am very happy with the service and advice they have provided.PositiveResponsiveness, Professionalism
5/5
GoogleBoth sold my property and bought another through Bourne. Fantastic team, very professional and helpful at every stage! I dealt mainly with Ross who was great; professional and always willing to go the extra mile. Would definitely recommend Bourne to others. Thanks guys!
5/5
GoogleBoth sold my property and bought another through Bourne. Fantastic team, very professional and helpful at every stage! I dealt mainly with Ross who was great; professional and always willing to go the extra mile. Would definitely recommend Bourne to others. Thanks guys!
5/5
GoogleThe team at Bourne Woking are friendly, happy to help and go the extra mile for their clients. I’d highly recommend them.
5/5
GoogleMoving to Woking after being shown a property by Jessica, she has been very communicative through the whole thing while also being friendly and just all-around nice to talk to.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleGreat agency and great people, very helpful and kind. Would recommend 100%
Thankyou Betty for your Feedback Kind Regards The Team at Woking
5/5
GoogleGreat efficient service. Helped us move from West End to Lightwater.
5/5
TrustpilotThoroughly understood our needs
Alex M has been super! Great to work with , and thoroughly understands our needs as a client, recommend!
5/5
GoogleI went for viewings with the estate agent Matthew. He was professional, punctual and really helpful. He showed us a lovely flat. Answered all of our questions and gave us honest advice. I would highly recommend this agency.
5/5
GoogleExcellent service from a great team, thank you.
Thank you Leigh Smithers for your feedback, we are always hear to help. Kind regards The Team at Woking.
5/5
GoogleExceptional service all the way through the process and a very friendly and can do attitude from Brandon in the Woking Branch. Highly recommended. 5 stars.PositiveResponsiveness, Professionalism
5/5
GoogleBourne were always contactable and we felt like a priority. They found us a property in a challenging market which ticked all our boxes. Well Done Brandon
5/5
TrustpilotVery reliable
Thank you! Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Bourne Estate, Woking won Trusted Agent; Bourne Estate, Farnham won Gold; Bourne Estate, Alton won Trusted Agent; Bourne Estate, Guildford won Trusted Agent.
