Every review we hold for the Witney office, from every platform, shown as written. First names only.
★★★★★ 5/5
FacebookAustyn Is absolutely fantastic. Since we walked through the door any issues we’ve had (and there’s been a few! ) Austyn has sorted them out so quickly and promptly and kept myself and my partner up to date with all developments. His friendliness and professionalism really does put me at ease!
Sian · 27 September 2019
Agent replied
Thank you ??
★★★★★ 1/5
FacebookVery poor estate agents, takes ages to arrange viewings, agents don’t know important details about the properties so just talk about themselves the whole time, the lie about market interest in properties to try and rush you into a decision, will be avoiding and properties for sale that they are the agents for
Justin · 14 May 2018
Agent replied
Hi Justin, we are very disappointed to read of your concerns. Please could you contact us at seniorsupport@chancellors.co.uk with the details so that we can investigate this for you? Many thanks.
★★★★★ 5/5
FacebookI recently registered with you and I must say the customer service I received was excellent. Lauren Fell, Charles Allen and Kate Coleman were particularly helpful in my plight to find a property. Well done guys great team.
Pamela · 10 November 2016
★★★★★ 5/5
GoogleThey are really helpful with the process. They can find solutions to your problems immediately. Summer helped us with the process and she is the best. We are really happy to work with her in our renting process.
Mustafa · 18 May 2022
Agent replied
Thank you for leaving us this great review Mustafa, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 4/5
GoogleVery friendly and helpful residential lettings team. They stay in close touch, they're proactive, and they're always moving things forward -- you don't feel like you need to chase them for anything.
Mark · 13 January 2023
Agent replied
Thank you Mark for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleMany thanks to Kirsty and the team for selling our house so quickly and for all the effort that went into managing a complex chain that kept throwing up curve balls over. Great service!
Mark · 28 July 2019
★★★★★ 5/5
Facebookmy experience with Chancellor's has been great so far,they are very helpful and their customer service is always excellent, Sean Randall deals with my property when I have a problem and is always quick to get back at me with a solution. great job at everyone in the Slough branch!
Jorge · 23 July 2019
Agent replied
Well done Sean!
★★★★★ 5/5
FacebookI worked with Chancellors for more than 3 years and i had a good experience, specially with Nathan Than, he helped us a lot. Thank you Nathan for your support!!! You are doing a great job!!!
Duta · 6 December 2017
★★★★★ 5/5
GoogleI have found the staff very helpful in my search for a property. In what is a time when properties for sale are in short supply. I have a viewing this week on what looks like a promising property, so fingers crossed.PositiveProfessionalism
Ian · 25 August 2021
Agent replied
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleUnder no circumstance rent or sell with this terrible unscrupulous company. They are about nothing but making a quick pound and they’re pure gorilla sales techniques are frankly scary
Ben · 28 February 2023
Agent replied
Hi Ben, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 1/5
FacebookPoor communication. Slow at getting things done. Don’t come back to you. Bad photography and then when we tried to exit our contract under the cooling off period they told us this was not relevant as we signed online and not in person!!! Would never recommend anybody to think about using them. Very unprofessional company. Very bad experience. Utterly disgusted with the company as a whole. So we had no viewings the whole time it was marketed. and now they are trying to sting us for £400!!! This has left a really bitter taste in my mouth. I know a lot of people in the area looking to sell and will definitely not be recommending you to anyone. They also left a full blown photograph of our 4 year old daughter online on the details and wondered why we asked for the property details to be removed from the website !!!
Kirsty · 12 October 2019
★★★★★ 5/5
FacebookIt’s a shame to read so many poor reviews when I have received excellent service from my property manager Tegan Ellis who has been trying to help sort out a repair for an oven. She has been incredibly helpful, polite and got the job done.
Sarah · 3 October 2020
Agent replied
Well done Tegan!
★★★★★ 5/5
GoogleThis was my second property purchase and first sale with Chancellors and I would recommend their services whole heartedly and without reservation. I have primarily liaised with Kirsty Woodley who has been superb in her support throughout the process - always helpful, honest and clear. She has also ensured communication between members of the branch have been keep up to date, allowing a smooth simultaneous sale and purchase. The team at the branch have, furthermore, been excellent at keeping me up to date on all matters and have made negotiating a stressful, pressured process possible.
Henry · 28 July 2019
★★★★★ 5/5
GoogleChancellors actually ended up as the agent for our sale, our purchase and the next property on in the chain. They valued it higher than other agents and sold it the first day it went on the market for the asking price. They had also listened to what we wanted for our purchase and why we had rejected a few we had viewed, so they then convinced us to see one we wouldn't have viewed from looking at the sales details. Because it didn't meet our original criteria we had see it twice but then put in an offer while standing on the drive after the second viewing. They could have then just sat back and waited for the completion, but no they stayed involved and chased solicitors and vendors to ensure we made the target exchange date, even on a Friday afternoon going around to one of the solicitors and banging on the closed door as they had stopped answering their phone.
I never thought I'd say this about an estate agent, but they earned every penny of their fee and we wouldn't hesitate to recommend them.
Ken · 28 July 2019
★★★★★ 1/5
FacebookVery dishonest and unprofessional letting agents - possibly the worst of all. They have no clue what they are doing. Being a landlord for 10 years, I have never seen anyone like them and would definitely avoid them at all costs. Unfortunately, I had to learn it the hard way which costed me 2 months rent and loss of personal time chasing rent arrears from a tenant all because of their fault which they agreed to but gone back on it and denied to pay the losses.
Nagesh · 25 June 2019
★★★★★ 1/5
FacebookThe worst Estate Agents I have ever dealt with in 10 years. So unprofessional and no one seems to have the slightest clue. I am constantly chasing for updates and reports that are outstanding. I am confused as to what I am paying for. Would definitely not renew my contract.
Sima · 4 March 2018
Agent replied
Hi Sima, we are very disappointed to read that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this matter for you? Many thanks.
★★★★★ 5/5
GoogleMy second time renting with Chancellors. Very smooth and fast process from booking a viewing to completing an application. Very professional yet friendly. I can only recommend.
Kristína · 31 March 2023
Agent replied · 29 July 2023
Thank you Kristína, for this review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
FacebookI have genuinely never encountered such bad customer service. Once an offer accepted they literally don't care about their clients. They don't keep in contact or chase up the buyers and they hand you over to a separate office so noone seems to know what's going on.
Victoria · 26 September 2019
Agent replied
Hi Victoria, we're sorry to hear that you feel disappointed with our customer service. So that we can investigate this, please could you contact us via customercare@chancellors.co.uk with the details? Many thanks and we'll be in touch soon.
★★★★★ 1/5
FacebookAbsolutely horrendous.
If you're ok with breach of data protection and disclosure of your personal finances to your ex-husband, hey, go with Chancellors.
They are SO inept, unbelievably arrogant, inordinately incompetent and even with numerous court demands, they refused to engage. At your peril.
Optimo · 22 September 2020
Agent replied
Hi Optimo, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookRecommendation for Jenny Dowden for her professional conduct and caring demeanor. She has been highly attentive and swift-acting throughout the process of me letting my property. She clearly takes great personal pride in delivering the best level of service possible and is a real asset to the Chancellor's team.
Steph · 22 March 2018
Agent replied
Thank you for taking the time to share your positive experience of letting your property. We will be sure to pass on these kind words to Jenny Dowden, of whom we know will be very happy to hear this.
★★★★★ 5/5
FacebookHad superb support from Becky Chen during our house sale and purchase. She was supportive, helpful and kept us up to date during the entire process. Thanks Becky for all your help! :-)
Caz · 30 November 2017
★★★★★ 5/5
GoogleThis is the very first experience I have had of buying my own property. Kirsty Woodley at the Witney branch helped and supported me the whole way through. The viewing was excellent and she was very knowledgeable about the property I was intending to buy. Kirsty worked extremely hard to get my offer excepted which was great as ut really was the house I wanted. Through out the purchase Kirsty remainded supportive and answered emails quickly. As I was a new buyer I was keen to get the whole process moving. Kirsty did everything she could in order to get to exchange and completion which in the end was great and my son and I were in within 11 weeks from offer to completion.
Thankyou so much .
Liz Clements
Liz · 30 July 2018
★★★★★ 5/5
FacebookEmma Keeley has been extremely efficient in resolving a minor issue. Her problem solving skills are excellent and she is always courteous, logical and efficient. A super asset to Chancellors. Well done Emma
Sue · 25 November 2016
★★★★★ 5/5
FacebookCan't thank Neil Ballard enough for his hard work and commitment to excellent customer service from looking at houses to exchanging contracts. If we ever move again we will be working with Neil.
Kayli · 1 November 2016
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.