Every review we hold for the Witney office, from every platform, shown as written. First names only.
★★★★★ 1/5
FacebookThey misplaced the keys we returned and now almost 2 weeks and still no check out inventory done. The owner has moved in and is living at the property... so any damage caused now will likely be blamed on us... no clue when/if my £2k deposit will be returned. No one ever calls you back. Would not recommend
Claudia · 9 May 2018
Agent replied
Hi Claudia, thank you for taking the time to write a review. We are sorry that you have felt cause to rate us 1 star. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
★★★★★ 5/5
FacebookOnce more, a very positive experience with the change of tenants in my flat. First class service, all very thorough and professional. Joanna has been excellent value throughout and I am very grateful to her, particularly being 8,000 miles away...
Rachid · 26 July 2019
★★★★★ 5/5
FacebookSophie Taylor was an excellent help in organising the letting side for my property in headington, she was very helpful and easy to talk too and would highly recommend chancellors to let out any property.
Thank you again
Perry and Dawn lewis
Dawn · 18 April 2018
★★★★★ 5/5
FacebookApril Montagna
existing landlords and future one's I would highly recommend April for her prompt attention in dealing with any issues you have she is very efficient and knowledge.
A great asset to Chancellors well done. keep the good work up .
Michael · 28 March 2018
★★★★★ 5/5
GoogleThe estate agent, Julietta, showed myself and my partner around a property in Witney. She was prompt, polite and answered all our questions about the house.
Will · 1 May 2025
★★★★★ 1/5
Facebookavoid them!!
two viewings arranged with them. one in Oxfordshire and one in Wiltshire, but agents did not show up at all.
made us to drive 1:30 hours and realising the house is under offer since a month ago.
would not be looking to buy a house if being advertised by them.
Sam · 10 August 2020
Agent replied
Hi Sam, we are sorry to read of your issue. Please contact us directly on directors@chancellors.co.uk. We will be happy to help and look into the matter for you. Many Thanks
★★★★★ 5/5
GoogleOwen could not have been more helpful in dealing with us during the process of purchasing our property. He always responded very quickly to enquiries and was at all times friendly and professional.
Gabi · 30 April 2023
Agent replied · 29 July 2023
Thank you Gabi for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
FacebookFor 8 MONTHS I have been begging these morons to get several issues sorted with the home I rent.
I AM STILL WAITING!
I can honestly say this is the worst estate agents I have ever had the misfortune of dealing with. It has been one disaster after another with them.
Kimberley · 18 September 2020
Agent replied
Hi Kimberley, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
FacebookChancellors were fantastic when assisting our search in finding a property. Very efficient and great customer service from searching for the property and all through our tenancy. Many thanks to Adam Lewis at the High Wycombe branch for all his help!
Claire · 12 November 2016
★★★★★ 5/5
FacebookExcellent experience dealing with Chancellors. Important decisions such as buying and selling houses are not easy to deal with. Neil Ballard made our experience a pleasure. He was helpful from the outset, really attentive to our criteria and surpassed our expectations.
Barry · 1 November 2016
★★★★★ 5/5
FacebookI have been dealing with chancellors in newbury and Declan Hartigan has helped me throughout my whole property search. He was great, always replied instantly to my emails and was very professional throughout the whole search for rented accommodation.
I now have a move in date and will 100% recommend chancellors to everyone!! Thank you all :)
Charlotte · 31 October 2016
Agent replied
Thanks for the review Charlotte!!
★★★★★ 5/5
FacebookI came in to the Aylesbury branch and was dealt with by a man named Harry Price he was fantastic very funny and very helpful. Gave me all the information I needed and will be using them again. Thank you Harry
Karen · 31 October 2016
★★★★★ 5/5
GoogleMillie was extremely helpful in dealing with our house viewing and enquiries afterwards. Would highly recommend using Chancellors for selling your property from a buyers perspective!
Chris · 18 April 2022
★★★★★ 1/5
FacebookThe worst experience I ever had!!!! I view the flat, had to travel all the way there to check, but I was happy because I liked it. I said that I will take it, I spent 4 days filling different forms, making “rent passport”, going through the checks and only when I started to ask how my application is going they said that someone else rented. Really?? I refused going for another viewings, I refused applying for other flats that I saw from another agencies!!! I would never ever recommend this place!!!!
Karolina · 22 March 2021
★★★★★ 5/5
GoogleThank you Jamie for seeing through our purchase of 1 Eton Close. It was great to complete a day early and for you to offer to meet us at the house. Kind regards Cheryl and Douglas Graham
Douglas · 28 July 2019
★★★★★ 5/5
GoogleKaty has been fantastic in my recent property search. Everything has moved forward swiftly and smoothly with plenty of communication. This may be the best estate agents in Witney. I will be recommending the company in future.
Verity · 28 July 2019
★★★★★ 5/5
GoogleMany thanks to Kirsty Woodley in the Witney branch for all of her hard work in securing us a committed buyer for our property, and for all of her help and assistance throughout the process. Much appreciated.
Dan · 28 July 2019
★★★★★ 1/5
FacebookWe had the worst renting experience in the UK. Chancellors agency lied to us for getting a few stuff done in the flat before signing the contract, they never discussed those things with the landlord, we signed the contract and moved in and the flat was not professionally cleaned and not freshly painted as stated in the contract. They didn’t care about these problems saying it’s landlord fault and letting us to deal with the problem. On top of it at the beginning of the conflict they seemed to take our part asking the landlord to respect the contract but after a phone call between the landlord and manager Riley Drake-Smith they changed their mind and jump on the landlord side (who breached the contract) advising us if we don’t reach an agreement with the landlord to search for a new property.
So because of the agency and their dishonest actions, in full pandemic, before Christmas, we had to search for a flat and move again, even though we’ve just moved to that property. So they didn’t care about us one second and they think it’s a normal thing to move house every month just because of their poor services, lies, unprofessional and dishonest behaviour. I would not recommend to anyone this agency. The whole experience was a nightmare.
Roxana · 9 February 2021
★★★★★ 5/5
FacebookI tell you what! Stephanie was tip top fantastic in helping me in my search for a rental property in oxford, can't sum up how helpful she was and just want to say thanks again if you read this! x
Jimmy · 8 December 2016
★★★★★ 5/5
FacebookI would like to say a big thank you to Emma Aquino for being very helpful and organising our new kitchen floor being laid. Really happy with it. She is also very quick to answer any queries we have.
Liz · 17 January 2018
★★★★★ 5/5
FacebookPhoned up with a general query regarding getting a mortgage and spoke to Paul Folley who was really helpful! Really happy that they are open a bit later as well so I could reach them outside of work hours!
Steph · 19 September 2017
★★★★★ 1/5
FacebookYour company overcharged me. The outstanding amount was £91.20 but I calculated as £61.18 so the difference is approximately £30. It's not the amount that I'm concerned with, but how you deal with your customers.
It's not right that you agree a fee with me then go back on your word!
You didn't reply to my email and sent another invoice demanding £91.20 without disputing my calculation which was agreed with your letting management!
Not replying to my calculation and then threatening me with legal action is absolutely disgraceful, so this review is justified.
Richard · 25 November 2020
★★★★★ 5/5
FacebookWould just like to say a big thanks to Nathan at the Aylesbury branch for all of his help and hard work, he has been very efficient and understanding. Me and my boyfriend are both very pleased! Thanks again!
Leah · 19 November 2016
★★★★★ 5/5
FacebookJordan Liepa Client Development Advisor is incredibly polite and very easy to talk to him,Very quick to respond to any of my queries and sorts out any problem we may have immediately, Would highly recommend
Alexa · 3 November 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
