Every review we hold for the Witney office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldn’t be happier with the service we received from Chancellors during our first home-buying experience. Julietta in particular was our angel sent from heaven above, making the process smooth, providing us with any and every bit of support needed and calming our nerves every step of the way. We couldn’t have had a more positive experience and we recommend Julietta and the Chancellors team wholeheartedly.
Andrea · 25 July 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful review, Andrea! We're thrilled to hear that your first home-buying experience was so positive and that Julietta was able to provide you with the support you needed. Our team at Chancellors aims to make the process as smooth as possible, and it's great to know we achieved that for you. We truly appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
GoogleKaty was our estate agent, she helped myself and my partner through all of the process. She was happy to answer any questions and no question we had got left un answered. I can’t thank her enough for all the help she has given us over the past couple days!! We highly recommend if you’re looking for a flat or viewing a property!
Sophie · 22 June 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful review, Sophie! We're thrilled to hear that Katy provided such exceptional support throughout your home-buying journey. It's great to know that all your questions were addressed and that you felt well taken care of. We appreciate your recommendation and wish you both all the best in your new flat!
★★★★★ 5/5
GoogleElla was fantastic with showing us around the house that we put an offer on. She was friendly, professional and really helpful. Through her and Cam’s help, we were able to swiftly get an offer on our house. Communication and efficiency have been amazing. Thank you so much for making a stressful situation as stress free as possible:)
Rachel · 6 April 2026
Agent replied · 13 April 2026
Thank you, Rachel, for your wonderful feedback! We're thrilled to hear that Ella and Cam were able to make your home buying experience smooth and enjoyable. It's fantastic to know that you found our communication and efficiency to be top-notch. We appreciate your kind words and wish you all the best in your new home! If you need any further assistance, don’t hesitate to reach out.
★★★★★ 5/5
GoogleJulietta was extremely friendly and polite, had excellent knowledge of all the houses we viewed with her. No question was ever too much and when she didn’t know the answer she took the time find out and come back to us!
Danny · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your wonderful review, Danny! We're thrilled to hear that Julietta provided you with such friendly and knowledgeable service during your house viewings. Ensuring that all your questions are answered is a top priority for us, and it's great to know that she went the extra mile to assist you. We appreciate your feedback and look forward to helping you find your perfect property at Chancellors - Witney Estate Agents!
★★★★★ 5/5
GoogleElla has been brilliant and so reassuring and helpful in the sale of our house. If you are anxious about selling your property, Ella has that empathetic touch that puts you at ease. She's also very proactive and professional. Recommended!
Nicole · 25 July 2026
Agent replied · 22 August 2026
Thank you so much for your kind words, Nicole! We're thrilled to hear that Ella was able to provide you with the reassurance and support you needed during the sale of your house. At Chancellors - Witney Estate Agents, we strive to ensure our clients feel at ease throughout the process, and it's wonderful to know that Ella's empathetic approach made a difference for you. We truly appreciate your recommendation and wish you all the best in your future endeavors!
★★★★★ 5/5
GoogleHannah was amazing thought the whole process! She has kept me up to date and in the loop all the way through the procedure, and has been kind and really approachable to ask questions to! …
Angel · 22 July 2026
Agent replied · 22 August 2026
Thank you so much for your kind words, Angel! We're thrilled to hear that Hannah provided you with such excellent support throughout the process. We understand that these procedures can be stressful, and it's wonderful to know that Hannah's … More
★★★★★ 1/5
GoogleBe very careful for using the chancellors letting team at the Whitney Branch. There's an individual within the lettings team who attends your property for rental potential. She has a double barrel surname and initials SB-A. Ensure that everything this individual states is possible is recorded in writing, including any special conditions you would like them to include within the tenancy agreement. I relied on her word as a specialist in this field to ensure my wishes are delivered and she's failed at every hurdle causing extreme frustration And a large financial penalties to my business which I cannot reclaim against her professional negligence. I would urge everybody to seek individual independent tenancy reviews if you are unsure to ensure your wishes are accurately delivered.
Jack · 8 August 2026
Agent replied · 22 August 2026
Dear Jack Stacey,
We value your feedback and sincerely appreciate you taking the time to share your experience with us in relation to our Witney office. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
★★★★★ 5/5
GoogleJulietta was fantastic. We saw her for a couple of viewings and she was so knowledgeable about both properties. You could tell she had taken the time to familiarise herself with all the details and could answer every question we had. Thank you!
Ruby · 22 May 2026
Agent replied · 22 August 2026
Thank you Ruby for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 1/5
GoogleOur experience with this estate agent has been extremely disappointing.
We had our offer at the full asking price accepted and were congratulated by two different members of staff. Acting in good faith, we immediately instructed solicitors, paid money on account, completed our ID checks, and submitted our mortgage documentation.
Just three days later, we were told that the seller had accepted a slightly higher offer from another buyer. We responded the very same day by increasing our offer to £10,000 above the asking price, only to be told that the seller would still be proceeding with the other buyers.
We fully understand that gazumping is legal in England and Wales before contracts are exchanged. However, that doesn’t change how stressful and upsetting this experience has been. My partner and I have two young children and already lead a very stressful life. We acted quickly, honestly, and in good faith, only to lose time, money, and a great deal of emotional energy.
What has disappointed us most is how the whole situation was handled. We were given every reason to believe the sale was progressing, only for everything to change after we had already committed financially. The communication throughout left us feeling that our time and circumstances were given very little consideration.
Try and avoid “ ELLA CARROL” like the plague !!!
This review is not about being outbid, it’s about how buyers are treated. We hope the branch reflects on how situations like this are managed in the future so that other families don’t have the same experience we did.
Joseph · 22 July 2026
Agent replied · 22 August 2026
Hello Joseph, we are sorry to read of your review and have notified the relevant department about your message - they will look into this for you. If you have any further information, please email directors@chancellors.co.uk.
Many thanks.
★★★★★ 5/5
GoogleKaty and Stephanie were both incredibly helpful, professional, and responsive throughout the entire process. They took the time to understand our requirements, kept us informed at every stage, and were always available to answer any …
Tibor · 22 June 2026
Agent replied · 22 August 2026
Thank you, Tibor, for your fantastic review! We're thrilled to hear that Katy and Stephanie provided you with such helpful and professional service during your experience with us at Chancellors - Witney Estate Agents. We strive to keep our … More
★★★★★ 5/5
GoogleHannah at Chancellors-Witney Estate Agents has been outstanding from the start of our house search until now. She has been incredibly helpful, professional, and supportive throughout the whole process.
We’re truly grateful for her dedication and would highly recommend her to anyone looking for a home.
Goodwin · 13 February 2026
Agent replied · 13 April 2026
Thank you for your wonderful feedback, Milos! We are thrilled to hear that Hannah at Chancellors - Witney Estate Agents provided you with exceptional service throughout your house search. Your recommendation means a lot to us, and we are always here to assist you in the future.
★★★★★ 5/5
GoogleCharlie is absolutely amazing, always kept us updated, always picked up our calls and his just secured our dream home! Stephanie is also incredible, both of them are so friendly and always happy to help. So grateful for them both! Highly recommend ☺️
Millie · 13 February 2026
Agent replied · 13 April 2026
Thank you Millie for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleJulietta was very friendly and professional whilst showing us a property which we ended up making an offer on. Julietta was also very knowledgeable about the property which was refreshing to see this level of care and level of detail.
Lucy · 13 February 2026
Agent replied · 13 April 2026
Thank you Lucy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleJulietta was fantastic for a viewing we recently did, extremely informed, honest & genuinely a lovely person. More estate agents need to be like her! Thank you for taking the stress out of house hunting Julietta!
Rob · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words, Rob! We're thrilled to hear that Julietta made your house hunting experience enjoyable and stress-free. We truly appreciate your feedback and hope to assist you again in the future!
★★★★★ 5/5
GoogleThis is a huge shout out and thank you to Jay, who has been amazing helping me with viewings and putting me in touch with a fantastic mortgage advisor. Jay has made my experience as a first time buyer feel safe, professional and no stress! …
Sarah · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for your wonderful review, Sarah! We're thrilled to hear that Jay provided you with exceptional service and made your first-time buying experience so positive. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. If you need any further assistance, we're here to help!
★★★★★ 5/5
GoogleWe cannot recommend Chancellors, and especially Ella, highly enough. She truly worked her socks off to get both our sale and purchase through, and we are so grateful for everything she did. It was such a pleasure dealing with her, she …
Olivia · 13 December 2025
Agent replied · 13 April 2026
Hi Olivia, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleJulietta was a great help at not only accomodating viewings but also helping my search. She really understood my criteria I gave her and came up with some great options, and continued to look for me for anything that came out making it so …
Sam · 13 December 2025
Agent replied · 13 April 2026
Thank you Sam for giving our Chancellors - Witney Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleI would like to thank Hannah Patterson-Davey. She has been great to deal with, and I would recommend Chancellors due to her willing to go the extra mile. Fantastic woking with her.
Wayne · 13 March 2026
Agent replied · 13 April 2026
Thank you Wayne for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleHannah has been awesome,and after dealing with a few agents arround proves she is worth having on your side . Definitely an asset to any company. Very good work ethic.
Gary · 13 March 2026
Agent replied · 13 April 2026
Thank you, Gary, for your kind words! We're thrilled to hear that Hannah has made such a positive impression during your experience with Chancellors - Witney Estate Agents. Her dedication to providing excellent service truly reflects our commitment to our clients. We appreciate your feedback and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleThe agent Julietta was friendly, helpful and knowledgeable and was not pushy in any way. An efficient process with the viewing and would use this service again.
Tammy · 30 March 2026
Agent replied · 13 April 2026
Thank you so much for your wonderful feedback, Tammy! We're thrilled to hear that Julietta provided you with a friendly and knowledgeable service. It's great to know that you found the viewing process efficient. We look forward to assisting you again in the future at Chancellors - Witney Estate Agents!
★★★★★ 5/5
GoogleI registered with Chancellors as I was looking for a property to rent. I was quickly shown a couple of properties by Charlie Bishop, who was knowledgeable and quickly understood what I was looking for. By the 4th viewing, I was ready to make an offer which was accepted. The process from signing the contract to moving in went smoothly. I found Charlie and the team at Chancellors to be highly professional, responsive and well-organised. I would highly recommend using Chancellors in Witney.
Naresh · 25 July 2024
Agent replied · 24 August 2024
Hi Naresh, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that Charlie and the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleMeghan has been super helpful in finding our new home! She went above and beyond to ensure everything went smoothly and kept us updated throughout the process. We really appreciate all her hard work and couldn’t recommend her more highly.
Racquel · 13 November 2025
Agent replied · 13 April 2026
Hi Racquel, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleThank you Hannah for taking care of us and ensuring our move is as smooth as possible, we really appreciate the help and professionalism! :)
Mariana · 13 March 2026
Agent replied · 13 April 2026
Thank you, Mariana! We're thrilled to hear that your move went smoothly and that Hannah provided you with excellent service. Your appreciation for our professionalism means a lot to us. If you need any further assistance in the future, feel free to reach out. Wishing you all the best in your new home! 😊 …
★★★★★ 5/5
GoogleJulietta was really helpful during the process - kept us up to date and we really valued her professional and friendly nature.
April · 13 February 2026
Agent replied · 13 April 2026
Hi April, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
