Chancellors reviews

★★★★★ 1/5

Google

Unbelievable unprofessional company I have no idea how they operate and i wish i had never had to deal with them. We were apparently first in the queue applying for a new rental I got everything together had the funding, credit checks fine …

Project · 22 June 2026

★★★★★ 5/5

Google

Hannah has been fantastic with keeping us informed and proving information, will be using chancellors again!

Bethany · 13 January 2026

★★★★★ 5/5

Google

Ella was very helpful. No delay in the process from Chancellors part

Max · 13 February 2026

★★★★★ 5/5

Google

Meagan Friedli was super helpful in getting my first home. She assured me severally. Thank you Meagan ❤️

Omolara · 13 December 2025

★★★★★ 5/5

Google

Everyone that my partner and I have spoken with at the Witney branch have been incredibly helpful but want to say a special thank you to Charlie Bishop who was lovely at the property viewing and so patient, supportive and knowledgeable when it came to all the new application paperwork. Moving is a stressful time for anyone so we appreciate Charlie being so eager to help and communicate with us. Thank you!

Honor · 31 October 2023

★★★★★ 5/5

Google

I had had a few bad experiences with other estate agents and was feeling a bit down about the process but Olivia at Chancellors genuinely seemed to care about helping me and in helping me find a place that was right for me. She was very professional and knowledgeable both about the properties themselves and the local area and was able to provide me with practical and helpful advice, which was really appreciated considering I was new to the area. Olivia was also extremely kind, friendly and helpful in all her interactions and I was very grateful for not only her help but her kindness and desire to want to help me. From my experience, I would highly recommend Olivia and her colleagues at Chancellors.

Michael · 12 February 2023

★★★★★ 4/5

Google

Ella was very pleasant and helpful and we really appreciated her letting us take our time.

Penny · 15 August 2026

★★★★★ 1/5

Google

I’ve worked for a letting agency in the past so I can understand how difficult and busy this job can be. However, the day of a property being listed for let, I called up and booked a viewing on Saturday. I was told I could not view the property until Wednesday which is fine. There are two properties on the street and I stated that it is the 3 bedroom property for £xxx pound. No confirmation email, the lady did not read back my email I provided to double check she had noted it correctly. No phone call to confirm I was still attending my viewing today either. Upon calling them myself to confirm the booking I was told by Olivia that the viewing was still taking place as she believes (reassuring…) and quoted the address. I knew this was not the correct address and informed her. She told me the property I was talking about was already under offer and taken off the market. If so then the online listing should state this and I should have been given the opportunity to view the property as I called up on the day of listing. There was no apology nor any attempt made to check if my contact details are correct from Olivia when I stated I had not received any emails. Upon then re-asking about the property they had booked me to view, Olivia then stated that there is actually nothing in the calendar for me to view today even though she stated at the beginning of the call that there was. The call was then awkwardly left silent. This agency took no care to provide quality customer service and I recommend anyone who deals with this agency in the future to take your own initiative to triple check with them any details.

James · 13 January 2023

★★★★★ 5/5

Google

Amazing service Owen Thomas, has gone out of his way, to support us, when our own Estate Agents have failed miserably. I can not recommend more highly if you want your house sale in safe hands, Owen is your man. Amazing communication, and never gave up on trying to get a very difficult house sale through. I thank you Owen, personally for all your hard work and efforts to the job done. One very very happy customer.

Meta · 12 February 2023

★★★★★ 5/5

Google

Julietta, thanks so much for giving us a well-informed viewing recently. Your understanding of the property as well as our needs made it a really helpful experience. I know we had some niche questions but none of them fazed you, which was very much appreciated. The seller is lucky to have you.

Danielle · 13 February 2026

★★★★★ 5/5

Google

I had a great experience working with Hannah while securing my rental property. She was knowledgeable, patient, and always available to answer my questions. Her guidance and dedication made the process easy and efficient. I’m very thankful for her help and would highly recommend her to anyone looking for a rental

Navpreet · 13 February 2026

★★★★★ 5/5

Google

We have had a very pleasant experience with this branch, from the initial contact, viewing & being looked after regarding our new rental, very fast and clear communication, i would recommend this branch for a great friendly service

Ali313 · 22 May 2026

★★★★★ 4/5

Google

I had a really good experience with Megan at Chancellors Witney. No much trouble and Megan was very helpful and knew what I was looking for. Not to forget Steph who pitched in during the house search. Very professional and understanding. Highly recommend doing business with them

Abin · 23 September 2024

★★★★★ 5/5

Google

Great communication and amazing viewing experience with Charlie Bishop and Katy Campbell. The viewing we inquired about was arranged and booked within the same day, and the property was excellent. While our circumstances changed and we ended up not being able to move, both agents were very professional and understanding.

Zoi · 13 February 2026

★★★★★ 5/5

Google

Hannah at Chancellors Estate Agents, has been absolutely fantastic in helping us search for a home. The whole process has been smooth sailing and we have been provided with consistent updates throughout. …

Ellie · 22 June 2026

★★★★★ 5/5

Google

Thanks to Julietta for warm, kind and helpful.

Engin · 13 December 2025

★★★★★ 5/5

Google

Megan from Chancellors in Witney was outstanding, the amount of effort out in from her side made my experience so quick and easy especially with the conditions I had. I couldn't ask for a better estate agent to work with and will definitely be using chancellors Witney again.

Jamie · 17 August 2024

★★★★★ 5/5

Google

The agent Chancerllors in Witney started marketing my property on 19th November 2021, within a few days the letting manager Louise secured tenants for me, and within 3 weeks the tenants happily settled down in their new home. I am very grateful to Chancellors, especially to Louise, on a very demanding and difficult market she managed to have found suitable tenants for me in a short time. They have done a good job in a professional and efficient way. The result: a happy landlord and satisfactory tenants. Thank you Louise.

Jeffrey · 14 March 2022

★★★★★ 5/5

Google

Cannot recommend enough - Kirsty went above and beyond to help make my move happen, despite countless issues and delays outside of our control! Her communication and openness was fantastic and really appreciated, and without her support I'm sure we wouldn't have had such a successful ending. Hugely appreciate her work, and would recommend her to anyone looking to buy or sell!

Ian · 29 June 2023

★★★★★ 5/5

Google

Currently working with Ella to secure a purchase - excellent and thorough service and communication, making the process easy and stress-free.

Alex · 22 July 2026

★★★★★ 5/5

Facebook

I have used Chancellors for a while now and there have been some ups and downs but I have found that when you develop a working relationship with a named individual it makes a real difference In particular, Shannon Seymour has done an amazing job in trying to résolve recent issues. She has liaised closely with the tenants, us and the contractors making sure issues were resolved quickly and efficiently. She is courteous and really helpful. I should add that Charmaine Smith was also great!!

Evie · 13 October 2020

★★★★★ 1/5

Facebook

Well where do you start. Firstly this is not a reflection on the Sales team. They have been pleasurable to communicate with but little they can do in terms of letting. Office Manager????????? Who ? THE LETTINGS TEAM ARE A JOKE. TIMOTHY IN PARTICULAR!!!!! NO RESPONSE, LITTLE CORRESPONDANCE AND POOR COMMUNICATION. The background. A young couple apply to rent a property. The young lady is 28 weeks pregnant and looking to up size due to arrival and a growing family. Usual viewings etc takes place and an application is applied for to rent a property. All the paperwork etc is submitted and the couple await the response from letting team and landlord after compulsory checks are complete. During this period Chancellors are advising the couple to hand notice of termination to their current letting agreement with another landlord. They DO NOT take this advice until 100% the letting agreement is signed by all parties. This was a struggle as the letting team did not know a particular body part from their elbow. 15 Days after signed agreement an email is received from Chancellors informing the couple that the landlord has withdrawn. NO REASON OR EXPLANATION. JUST AN EMAIL. NO PHONE CALL FROM LETTING TEAM OFFERING ANY OTHER PROPERTIES OR ADVICE!!!!! JUST AN EMAIL. There is now a young couple 28 weeks pregnant having handed in their Notice to terminate soon to be homeless. GREAT WORK CHANCELLORS!!!!!!!!!!

David · 10 August 2020

★★★★★ 4/5

Google

Jay, Ella, Julietta, Leeann have been supportive throughout the process so far and continue to do so.

Lauren · 1 August 2026

★★★★★ 1/5

Facebook

Chancellors asked several times to come and update the valuation on our property. We arranged for 1400hrs today. At 1410 nobody had arrived and so I called the office ….. 1st lie - I was told that I had cancelled the appointment by the lad who answered the phone, no I hadn't, why would I be ringing to find out where Chris was? 2nd lie - Oh we tried to ring you several times this morning to check you would be in......that's strange as I was in all morning and have no missed calls!! Its better to tell the truth than to try and come up with pathetic excuses which can be checked. I have told them I have no faith in them and to take me off their books. Very disappointing service after my wife and I spent hours tidying the inside and outside of the house.

Kev · 11 March 2020