Every review we hold for the Witham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve been using Beresfords in Witham for all of my property sales, purchases and lettings for around 18 months.
I can not praise these agents enough!
They are by far the most helpful and professional estate agents in the area.
The help and advice they have offered during this time has been incredible.
Massive thank you to Joe, Dan and the team!
Sian · 29 May 2019
Agent replied · 28 May 2023
Sian
Thank you for taking the time to provide a 5-Star rating and review via Google.
I am pleased that your experience with Beresfords was a positive one and that the service you received was professional and helpful.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleSold my house within 3 months kept me up to date - pleasant to deal with
Would recommend
Catherine · 26 February 2026
Agent replied · 26 March 2026
Hi Catherine,
Thank you for your 5 star review for the team at our Witham office. They will be pleased to know you viewed your recent experience as positive and will appreciate your kind recommendation. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Director.
★★★★★ 5/5
GoogleOliver and the team were outstanding on the purchase of our new home. They kept us in the loop and chased all enquiries we had. Excellent customer service. We couldn’t thank them enough! Would recommend them if you are buying a home in the Witham area.
Sam · 30 September 2022
Agent replied · 28 May 2023
Hi Sam,
Many thanks for the 5 star award for Oliver and the team at our Witham office. The team are all dedicated to providing the best possible customer care and will do everything in their power to ensure a transaction goes through smoothly. They will guide and support keeping in regular contact with all parties involved. Your kind comments and recommendation are much appreciated, we wish you many happy years in your new home.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleVery grateful to Ollie for selling our house and resolving any issues along the way- thanks to Daisy and Conor for all your help and last but by no means least, thanks to Charlotte for helping with our purchase of our new homePositiveResponsiveness, Quality, Professionalism, Value
Susan · 27 August 2022
Agent replied · 28 May 2023
Hi Susan,
Thank you for taking the time to post your 5 star review for the team at our Witham office. The team are all dedicated to providing the best possible customer service, from the first point of contact through to exchange and completion. They will guide and support throughout the process and will really appreciate you sharing your experience. We wish you many happy years in your new home and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleFriendly and helpful staff - Christine and Danny made the tenancy process easy and efficient. Thanks Beresfords!
HarryyHD · 27 July 2024
Agent replied · 26 August 2024
Hi Harry
I am pleased that during your recent dealings with our lettings department in Witham you found the staff both friendly and helpful. It's great that everything proceeded well for you without issue.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleDanny was very helpful in the initial viewings and answered a lot of questions we had would highly recommend him and this firm!
Daniel · 28 February 2024
Agent replied · 26 August 2024
Hi Daniel,
Thanks for your positive feedback following your recent dealings with Danny from our lettings department in Witham. I am pleased that he proved helpful and answered all of your questions effectively.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleDanny and the team at Berefords found us new tenants and made the rental process to the tenants moving in effortless.
Paul · 29 March 2024
Agent replied · 28 May 2023
Hi Paul
Thank you for taking time out to post your recent review and I was pleased to read that you found Danny professional, friendly and helpful. I know that he will be very grateful for your kind words and 5-star rating, as are we all.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleAll the staff were absolutely amazing in selling our property. They were attentive and always kept us up to date with any information. Would definitely recommend.
Pela · 26 August 2025
Agent replied · 26 March 2026
Thank you Pela for taking the time to post your 5 star award for the team at our Witham office. The team are dedicated to providing the best possible customer and will do all possible to ensure a sale goes through to exchange and … More
★★★★★ 3/5
GoogleWe have purchased our house through Beresfords Witham and the experience hasn't been the best. …
Sophie · 22 November 2025
Agent replied · 26 March 2026
Hi Sophie,
I have read your recent review and am naturally a little concerned and disappointed with the comments made within. Following a detailed review of the relevant … More
★★★★★ 5/5
GoogleKris and Thomas were really helpful and made the viewing process easy and smooth.they handled with great level of professionalism.
Tolulope · 5 November 2023
Agent replied · 1 January 2024
Hi Tolulope,
Many thanks for taking the time out to post your review. It was pleasing to read that your experience of viewing a property with us was a professional and enjoyable one. I know that Kris and the rest of the team will be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleAbsolutely cannot fault the staff at Beresfords. House sold very quickly and for more than I imagined.
Helpful and informative and kept updated throughout.
Highly recommend Ollie and his brilliant team to get your house sold.
Debby · 28 May 2022
Agent replied · 28 May 2023
Hi Debby,
Many thanks for the great review for Ollie and his team at our Witham office. The team are focused on achieving the best possible price for our sellers and will do everything within their power to ensure a sale goes through smoothly, keeping all parties updated throughout the journey. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleOne of helpful professional team of estate agents that deal with rentals I have the pleasure to deal with on occasion. Thanks to the team and Danny the manager
John · 26 June 2025
Agent replied · 26 March 2026
Hi John
Thank you so much for posting your recent review. It's great that you have been happy with the service you have received from Danny and the rest of the … More
★★★★★ 5/5
GoogleLauren and Grace at Beresfords have been professional and responsive, starting and supporting my tennacy. Happy to continue!
Chris · 26 September 2025
Agent replied · 28 May 2023
Hi Chris,
Thank you for posting your recent review. I am pleased that you found our approach when dealing with you both professional and responsive. I know our lettings team in Witham will be very grateful for your 5-star rating. Although we are not in control of your new bed, we hope it is delivered soon, but especially before Christmas!! May you have many good nights sleep in your new home.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleDanny and his colleagues have been fabulous. They presented my property and secured a tenant within days. The level of communication I received was outstanding, I will be using them again in the future.
I would without doubt highly recommend the team, they deserve 5 *****
Thank you so much for all your help!
Jo Cooper
Joanne · 28 April 2024
Agent replied · 28 May 2023
Hi Joanne
We very much appreciate you providing us with your feedback following your dealings with our lettings department in Witham. I am pleased that Danny and the rest of his team provided you with a good quality service and found you a suitable tenant very quickly. It is great that you would recommend us to others and we are all very grateful for the 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleGreat service so far from Witham sales branch of Beresfords. Especially Jordan Burnham - outstanding estate agent, found us a property we were not even looking for which turned out to be our dream home. Also oliver was very nice.
Karan · 28 May 2020
Agent replied · 28 May 2023
Hi Karen
Many thanks for taking the time to post your review on the service you have received recently at our Witham office. Jordan and his team are focused on delivering the best possible customer care and will really appreciate your 5 star award and positive comments. We look forward to assisting you again soon.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleReally helpful Jay and Kevin constantly at our call for queries and sped the process up when needed.
Tiah · 26 August 2025
Agent replied · 26 March 2026
Hi Tiah,
Many thanks for your 5 award for Jay and Kevin who are based at our
Witham office. The guys both work proactively and will be pleased to know you … More
★★★★★ 5/5
GoogleJordan Burnham and his team at the witham branch have been very helpful in purchacing our first home would highly recommend these guys and like to say thank you to them on here aswell . Thank you so much
Carl · 28 May 2020
Agent replied · 28 May 2023
Hi Carl,
Thank you very much for the 5 star award for Jordan and his team at our Witham office. I am really pleased that you experience with the office was positive as they work really hard to ensure they deliver the best possible customer service and will very much appreciate you kind comments. Thank you for the recommendation.
Alison Horsley, Customer Service Manager.
★★★★★ 5/5
GoogleFor property sales in Witham I would not look anywhere else. Jordan, Dawn and team were absolutely fantastic. Their efforts ensured a smooth sale and I cannot recommend them enough. Thank you, I will certainly use you again.
Stephen · 28 May 2020
Agent replied · 28 May 2023
Hi Stephen,
Many thanks for taking the time to post your 5 star award for the team at our Witham office. The team work really hard to ensure a transaction goes through as smoothly as possible, keeping all parties updated throughout the process. They will very much appreciate your kind comments. Thank you for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
★★★★★ 1/5
GoogleBad agent
I brought my house through Beresford and it was a terrible purchase, it’s was sold through the Witham branch yet Colchester branch just would not butt out. When it came to sell my property I looked at different estate agents, like Hart in Witham, against my better judgement I went to Beresford and decided to give them the chance to redeem themselves. This was the worse thing I could have ever have done. I listened to Olly from Witham telling me his facts and telling me his promises and it started off ok, 3 viewers all booked in for the first Saturday it was on the market! I thought this is wonderful.... 3/4 weeks later no viewers, no board outside, no window display presents, no call backs, no feedback. But apparently I have been having 119 clicks through Rightmove, I have asked them to remove the virtual tour of my house, as I feel this is a lazy selling tactic, to buy a house you get a feel for it by viewing in person, also my partner phoned up and asked for information on the house, they never asked his name, or contact details and they did not push for a viewing, it was all very laid back! When I phone the next day and told them, someone I know had enquired they told me that they were sending him details of our house and they stated I was a liar when I said this was not the case, I’d sat next him while he was on the phone listening to absolutely everything!!
After speaking to the office on different occasions I was told I would receive a call back the next day, nothing! I wish I had off gone to Hart and let them sell my house. I feel Beresford ruined the marketing on my house and now the ship has sailed for fresh good marketing as I was promised with Beresford. Also after speaking to Netanagent, it turns out Beresford are a 1% agent however they have charged me 1.25%.
Avoid this agent at all costs!
I want my contract with them cancelled with immediate effect.NegativeResponsiveness, Quality, Professionalism, Value
Trina · 27 August 2021
Agent replied · 28 May 2023
Hi Trina,
Having read your review, I am naturally concerned and disappointed with the comments made within.
Following an appraisal of your file and subsequent conversations with the individuals concerned, I understand we marketed your property at the price you requested which was above our recommendation. Feedback gained from viewings which took place, also indicated the property to be overpriced. A property will sell if it is realistically priced.
Given we are your third consecutive agent, I hope your next agent is able to achieve the interest you require.
We have excellent tools at our disposal to assist with the marketing of any property, paramount during these uncertain times with Covid. Some people are reluctant to physically view and are therefore reliant upon virtual tours to assist them. It is a shame your property did not get maximum exposure as a result of your request for the tour to be removed.
As you are aware from our discussions prior to this review, the fee quoted to you by an external company is not a figure we have set. This is set by the external company whom we have not given instructions to.
Should you wish to discuss the matter further, please contact me on a.horsley@beresfords.co.uk. I look forward to hearing from you.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleBeresfords is by far the best agency I have been with so far, I loved the fact that because I wanted to live in the same area they called me straight away to let me know that an apartment was available and booked me in straight away.
I was so happy with the place they’re very attentive, welcoming and reply back to your emails straight away
And very impressed that all documentation were done over Docusign which I think is amazing, saving paper and the trees love that !!! It was so quick and easy.
Thank you so much, definitely recommend this agency if anyone is looking to let or buy !!!PositiveResponsiveness, Quality, Professionalism, Value
JAYXCIV · 27 August 2021
Agent replied · 28 May 2023
Hi Jay
Just wanted to say thanks for taking time out to post your recent review. I was pleased to read that our lettings team in Witham were proactive in trying to find you a suitable apartment to rent, and that once something suitable was secured everything ran smoothly. Really appreciate the fact that you would recommend us to others and we are all very grateful for your 5 star rating.
Steven Bond - Managing Director
Residential Lettings
★★★★★ 5/5
GoogleOliver Beavis was professional throughout in providing a valuation for our property. He had great knowledge of the housing market and local area, and answered all of our questions. I would not hesitate in using Beresfords again.
Annemarie · 28 May 2020
Agent replied · 28 May 2023
Hi Annemarie,
Thank you very much for the 5 star award for Oliver from our Witham office. I am pleased you were impressed by the level of service provided by Oliver and will pass your kind comments on to him. We really appreciate you taking the time to share your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleDealt with Jordan @ Beresfords Witham to buy my first home. Jordan was very helpful and professional, he made the whole process seem simple. I recommend Beresfords and Jordan to anyone looking to buy there new home.
Brad · 28 May 2020
Agent replied · 28 May 2023
Hi Brad,
Many thanks for the 5 star award and positive comments for Jordan at our Witham office. With years of experience, Jordan is focused on delivering the best possible customer service and will do everything within his power to ensure a transaction goes through smoothly. Thank you for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleFantastic team - very quick and polite. When dealing with staff they have been efficient and promised to come back to me did so very quickly and with all the information. We were able to secure a verbal agreement that yesterday and turned our day into one that was successful. Definitely recommend them.
Ingrid · 28 February 2024
Agent replied · 26 August 2024
Hi Ingrid,
Thank you for the positive feedback regarding the services provided to you by our lettings department at Witham. I am pleased that you have found their approach helpful, swift and efficient and it's great that you would not hesitate in recommending us to others.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleDanny and Christine were very professional, friendly and approachable. Communication was very good and the letting process was easy.
Niamh · 28 January 2023
Agent replied · 28 May 2023
Hi Niamh,
We very much appreciate your feedback and I am pleased that you found both Danny and Christine professional, approachable and friendly. We always try to make the application process as simple as possible and remain in touch throughout, so it is good to know that we delivered in this regard.
Steven Bond
Managing Director - Residential Lettings
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