Every review we hold for the Witham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe purchased our home through Beresfords in Witham, and even though we were not selling through them, Kevin in the Witham branch went above and beyond to keep us informed of all relevant progress. Unfortunately the onward chain involved another well know branch - an absolute circus of a company - but Kevin still made sure the entire process went as smoothly as possible and we will always be grateful.
Thank you Kevin for being so helpful!
Natalie
Natalie · 26 September 2025
Agent replied · 26 March 2026
Many thanks Natalie for sharing your experience regarding the service you recently received from Kevin, the Branch Manager at our Witham office. With many years of experience, you will have been in very safe hands as your purchase progressed. With his knowledge and expertise, Kevin would have been perfectly placed to deal with any issues that may have arisen whilst guiding and supporting throughout the journey. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleAlthough I didn’t ultimately purchase a property through Beresford, I still wanted to leave a review because the help and guidance I received from Kasey was outstanding. Kasey took the time to answer my questions, provide useful advice, and was always friendly and approachable. There was never any pressure, just genuine support throughout my search. That level of service really stood out, and I’m very grateful for the time and effort Kasey put in. I wouldn’t hesitate to recommend them to anyone looking for a helpful and professional estate agent.
Leila · 19 March 2026
★★★★★ 5/5
GoogleVery helpful and experience. Kevin was amazing especially when we thought there was going to be an issue he was on the case to make sure we was aware of what was going on. Thank you for all your help in getting the sale completed.
Louise · 26 February 2026
Agent replied · 26 March 2026
Hi Louise,
Many thanks for taking the time to post your 5 star review for Kevin, Branch Manager at our Witham office. With many years of experience within the industry, … More
★★★★★ 4/5
GoogleAfter some initial issues like putting the wrong photo of my property with a balcony that wasn't mine, there wasn't much contact until later in the process when timescales for replies and follow up from solicitors and management company was painfully slow. The whole process from sale to completion took nearly 9 months which is crazy but not Beresfords fault!!
I would like to give a special thanks to Kirsty Slaven at Chelmsford H/O for her tenacity and patience in helping to "plug the gaps" between all solicitors involved.
Brian · 27 October 2024
Agent replied · 10 November 2024
Hi Brian,
Thank you for taking the time to post your 4 star review for our Witham office and in particular Kirstie, who progressed your sale through to exchange and completion. Whilst I can appreciate there were a couple of concerns initially before we had a change of team in the office, you would have been in very safe hands when your sale was passed to Kirstie for progression. With many years of experience, Kirstie would have been perfectly placed to deal with the issues that arose. Taking control of the situation, she liaised with all parties, guiding and supporting to ensure a successful outcome. Thank you for sharing your experience, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleCredit to Olivia and the team at Witham Beresfords, they were all super helpful and kept me informed every step of the way. Thankyou 👏 …
Lewis · 8 April 2026
Agent replied · 22 April 2026
Many thanks Lewis for posting your 5 star review for Olivia and the team at our Witham office. The team all work hard to provide the best possible customer care, guiding and supporting throughout the journey. They will appreciate your kind comments and look forward to assisting you again in the future.
Alison Horsley, Customer Service Director
★★★★★ 5/5
GoogleKevin and his team worked consistently and patiently to procure my sale. They were responsive, hard working and professional at all times.
Carol · 26 February 2026
Agent replied · 26 March 2026
Many thanks Carol for your 5 star award for Kevin and his team at our Witham office. The team are dedicated to providing the best possible customer care, working proactively to ensure a sale goes through to exchange and completion whilst guiding and supporting throughout the journey. They will appreciate your kind comments and look forward to assisting you again in the future.
Alison Horsley, Customer Care Director.
★★★★★ 1/5
GoogleEleanor is very rude and in WRONG Business so AVOID dealing with her-much better choice of Estate Agents nearby
John · 5 March 2026
Agent replied · 22 April 2026
Hi John
I was both disappointed and surprised to read your comments regarding Eleanor's approach. We normally only receive very positive feedback. However, the relevant Lettings Manager has spoken to Eleanor regarding this, and although she retains a very different view of the circumstances surrounding your viewing, your feedback has nonetheless been taken onboard. We are very sorry that your experience on this occasion failed to meet your expectations.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleGreat communication, easy to speak with and if any issues arise these are quickly resolved. Dealt with Sam over the last couple of weeks and couldn’t have got my problem sorted quicker. Thankyou.
Katharine · 26 October 2025
Agent replied · 26 March 2026
Hi Katherine
Thank you for posting your recent review. I am pleased that you have been pleased with the service provided by our lettings team in Witham. Our staff strive to … More
★★★★★ 5/5
GoogleI couldn't praise Beresfords enough. Jay was lovely to deal with. They were super quick at answering both emails and phone calls. We never felt any question was a stupid question and reassured us whenever we had any worries. Will 100% recommend and go back to Beresfords.
Anna · 26 April 2025
Agent replied · 21 May 2025
Hi Anna,
Thank you for taking the time to post your 5 star award and kind comments for Jay and the team at our Witham sales office. The team work hard to provide the … More
★★★★★ 5/5
GoogleDanny has been extremely helpful and fast at responding to queries. His guidance made the whole process seamless and stress-free!
Megan · 26 December 2025
Agent replied · 26 March 2026
Hi Megan,
Thank you for providing your recent feedback. It's great that Danny at our Witham office has been responsive to all your queries and was able to guide you … More
★★★★★ 5/5
GoogleI recently sold my house through Beresfords in Witham, Essex.
Both Kevin and Jay were amazing.
They were so supportive, offered advice and I just couldn't have asked for more. …
Claire · 26 August 2025
Agent replied · 26 March 2026
Thank you Claire for taking the time to post your fantastic review for Kevin and Jay who are based at our Witham office. They will do all possible to ensure a sale goes through to exchange and completion, often going the extra mile to … More
★★★★★ 5/5
GoogleBeresfords Witham has been such a pleasure to deal with. Danny in particular, has been extremely helpful and very professional in every single engagement we have had with him. He has been very prompt in his responses and we are so appreciative of all the help and advice he has offered along the way. We have had dealings with other Estate agencies and agents and we can honestly say that Beresfords Witham and Danny hands down have been the BEST! Thank you for your excellent service.
Jamie · 29 March 2023
Agent replied · 28 May 2023
Hi Jamie,
Thanks so much for taking the time to post your feedback. I was pleased to read your positive comments regarding the service provided to you by our lettings department in Witham, but particularly Danny. It's also great that you feel Beresfords were 'a cut above' other agents that you have dealt with. We are all very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleThe updates I received from Olivia Rosca was great and very professional in my buying of the property.
Su · 26 November 2025
Agent replied · 26 March 2026
Hi Su,
Many thanks for your 5 star award for Olivia who is based at our Witham office. Olivia is dedicated to providing the best possible customer care, offering … More
★★★★★ 5/5
GoogleI have recently brought a property through Beresfords. I found that Beresfords were on the ball with the solicitors and the sellers. Made the whole process much easier and stress free. From the offer to moving in was 6 weeks which was amazing. Phoebe kept everyone updated with the process.
Jack · 8 November 2024
Agent replied · 10 December 2024
Hi Jack,
Thank you for taking the time to post your 5 star award and kind comments for Phoebe and the team at our Braintree office. The team are proactive in their approach and will do all possible to ensure a sale goes through smoothly to exchange and completion, keeping all parties regularly updated throughout the process. I am pleased to hear this transaction concluded swiftly and hope we can be of further assistance in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleOlivia is the best estate agent to date, she is pro active, organised , actively listens and goes above and beyond to arrange viewings. …
Anna · 26 August 2025
Agent replied · 26 March 2026
Hi Anna,
Many thanks for your 5 star award for Olivia who is based at our Witham office. Olivia will do all possible to match people to suitable properties, guiding and … More
★★★★★ 5/5
GoogleCharlotte kept me informed at every stage of the checking out process when the current tenant had vacated. …
Lawrence · 22 October 2025
Agent replied · 26 March 2026
Hi Lawrence
Thank you for posting your detailed feedback. I was pleased to read that Charlotte has been instrumental in obtaining compensation for the cleaning costs of … More
★★★★★ 5/5
GoogleAmazing service from Charlotte and her team. As i am business man, i have always provided professional services and worked with professional companies as well. We are purchasing our dream house through beresfords. We viewed the property and decided
to buy it while we were in the property. Unlike other companies they dealt the viewing professionally.so I decided to sale my property through beresfords.recently got in contact with Charlotte from Beresfords to value our home. Charlotte was efficient from the start. It was on the market same day and sold with in 2 days, unfortunately after 3 weeks later buyer couldn't get mortgage,so it went back on market same day and sold same day as well. Selling with Beresfords in Witham was a very smooth and professional experience. They have got very good rates as well. I would like to say big thank you to Charlotte and her team. She is very friendly and
experienced person. They have been working hard to provide better services to their customers.
Mehmet · 30 October 2022
Agent replied · 28 May 2023
Hi Mehmet,
Thank you for your 5 star award for our office in Witham and in particular Charlotte. I am really pleased that Charlotte was able to assist you with your sale, working hard to secure another buyer when your first sale fell through. As a company, we strive for excellence and are always looking at ways in which we can improve the service we offer. Your feedback and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleA couple of weeks ago I came to the conclusion to sell my house, upon searching on Google for best agents in my area and looking around Witham I noticed the company “Beresford’s Estate Agents” appear at the top of my internet searches and the amount of “Sold” boards in the area!
Beresford were the first company I called to understand the process. I spoke to a very helpful Charlotte Micallef, who was able to assist me with all questions and additonal information I would need to know in order to proceed with my first ever house sale.
When I was ready to put the house on the market we went with Beresford as my top pick and Harris and Woods (Mainly due to the higher guide price they attracted me with).
The next steps of getting the pictures for the house were a dream with Beresford, Charlotte turning up on time and ready to go was amazing especially as I was working from home and had to take time out of my day. Charlotte was fast and efficient and the end results were brilliant for showcasing the house.
Within in 1 week I had a number of viewings and high percentage of those viewings giving serious offers on the house; compared to the 4 viewings we had with Harris and Woods. In the end I accepted a fantastic offer through Beresford which has left me completely thrilled!
Huge shout outs to Oliver and his team but most important Charlotte Micallef who made everything possible and did everything and more to reassure me Beresford were the right ones to sell the house, of which I couldn’t agree more with!
Matthew · 1 August 2022
Agent replied · 28 May 2023
Hi Matthew,
Many thanks for taking the time to leave such a great review for Oliver and his team at Witham, and in particular Charlotte who assisted you with your marketing. With over 50 years in the industry, we are market leaders in the areas we cover. Our teams are all proactive in their approach and work hard to generate maximum interest in order to achieve the best possible price for a property. Your 5 star award and kind comments are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleAmazing Service!
After initially advertising with another agent who did not provide the service promised we appointed Beresfords.
Within 24 hours of contact they had revisited us to confirm valuation and the approach. Within 72 hours we were back on the market and a week later had sold our house!
Charlotte was incredible, frequently updating us and providing feedback, her and the team dealt with all the viewings brilliantly and our stress was minimal with the process with the team.
The dedication and time Charlotte puts into her clients is above and beyond what we expected and we are so grateful for her support and advice throughout!
Will be recommending Charlotte and the team to friends who are selling or buying!
Stephanie · 2 July 2022
Agent replied · 28 May 2023
Hi Stephanie,
Many thanks for taking the time to post your 5 star review for Charlotte and the team based at our Witham office. They are all focused on providing the best possible customer service and work proactively to secure maximum interest on our properties. You will have been in very safe hands with Charlotte who will always go the 'extra mile' to ensure a transaction goes through. Your kind comments and recommendation are much appreciated, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleWe recently got in contact with Charlotte from Beresfords to value our home. Charlotte was efficient from the start. She was honest, upfront and was very helpful. Charlotte wasted no time in sending over the paperwork for us to fill in and gave us an excellent rate. Charlotte valued our property far higher than other estate agents and made it clear how she was going to advertise our property. Once we’d filled in the paperwork, Charlotte kept us up-to date throughout the process and also made sure that she answered all of our questions and queries. She fitted in with our timescales and was very accommodating. She has taken beautiful photos of the property and within hours of our property going live, she already managed to secure several bookings. We couldn’t have chosen a better estate agent to sell our property and fingers crossed for a quick and easy sale, which I have no doubt Charlotte will push for with her enthusiastic and bubbly personality with an eye for detail and amazing people skills. Well done Charlotte!
Chloe · 28 May 2022
Agent replied · 28 May 2023
Hi Chloe,
Many thanks for taking the time to leave such a fantastic review for Charlotte from our Witham office. You will have been in very safe hands with Charlotte as she is focused on providing the best possible customer care. She will guide and support at every stage of the journey, clearly outlining steps to achieve maximum interest on your property. Your 5 star award and positive comments are much appreciated and we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager.
★★★★★ 5/5
GoogleAs a seasoned property investor I have purchased and sold 10's of properties over the years and have used pretty much every estate agent on the market. As far back as the first investment property I sold through them in 2010 Beresford's have been my preferred agent. Most recently Charlotte Micallef and her team have marketed and sold a property for me in Witham with very reasonable terms and achieving a return above what other leading agents in the town had said was achievable.
Richard · 28 May 2022
Agent replied · 28 May 2023
Hi Richard,
Many thanks for the 5 star award and positive comments for Charlotte and the team at our Witham office. They all work hard to provide a quality customer service and we have many returning clients like yourself. With over 50 years in the property industry and our large network of offices, we can give any property maximum exposure with a view to securing the best possible asking price. We really appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleSenior Renewals Coordinator Lauren Mobsby was extremely helpful to find a good tenant. She was always available to answer any questions I had, and informed me on any updates right away. Working with Beresfords was truly comfort, flexible, professional and informative throughout the entire process!
Rakesh · 17 October 2024
Agent replied · 28 May 2023
Hi Rakesh,
Thank you for your feedback. I was pleased to read your positive comments having dealt with our lettings department in Witham recently. I know that Danny Marsh in particular will be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 1/5
GoogleUnfortunately, our experience with Beresford Witham has been extremely disappointing, and we’re less than a week into our tenancy. …
Nade · 26 August 2025
Agent replied · 26 March 2026
Hi Nade
Thank you for providing your feedback. I was disappointed to read the comments contained within your review. Having spoken to the relevant staff members … More
★★★★★ 5/5
GoogleEleanor has been friendly, kind, and incredibly helpful during my first time renting! My queries have been dealt with smoothly and quickly, and she's made the whole process so much less scary than I thought it might be 😊 …
Holly · 27 October 2024
Agent replied · 10 December 2024
Hi Holly
Thank you so much for taking the time to post your review. It's was great to read that Eleanor was able to deal with your queries efficiently and helped make the process as stress free as possible for you. I know she will be very grateful for your kind words, as we all are for your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
