Every review we hold for the Winsford office, from every platform, shown as written. First names only.
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5/5
GooglePatricia was really kind and helpful on our viewing. She wasn't too pushy or "salesy".
Chris Β· 26 July 2024
Agent replied Β· 25 August 2024
Thank you for your kind review for Patricia. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GooglePat was extremely knowledgeable of the local area, she offered practical advice with regards the property, and it was obvious, she's an expert. I hope to view a property with her again
Dan Β· 25 July 2023
Agent replied Β· 19 June 2024
Thank you for your kind review for Pat. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleContacted BJB today, spoke to Teresa Harris about property in my area. She was very knowledgeable and friendly, I'm looking forward to marketing my property and her continued support during the process.
Steve Β· 25 July 2023
Agent replied Β· 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotProfessional service
I experienced a smooth, efficient professional service from the team at Sandbach with particular thanks to Reuben who was unfailingly polite and helpful and for whom nothing was too much trouble. I should like to wish the whole team a very merry Christmas and happy New Year
Liz Β· 22 December 2021
Agent replied Β· 12 June 2024
Thank you very much for your lovely review, Liz. We wish you a merry Christmas and Happy New Year too! Best regards, Reuben and the BJB team
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5/5
GoogleSara was a star π we went to view a property and she was so welcoming and helpful, thank you Sara πππ β¦
Oreo Β· 20 February 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleNatalie Tunnicliffe was extremely helpful, when she came to do the property inspection today. she was able to change our appointment time to suit my needs. Very friendly service from her, very professional.
Ben Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you so much for your lovely review, Lauren Ellison (Winsford Property Management)
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5/5
TrustpilotLiz has been absolutely phenomenal inβ¦
Liz has been absolutely phenomenal in dealing with my queries, after what was turning into a nightmare situation, Liz has taken on my property and is chasing everyday for me, itβs times like this that shows the true quality of the staff Butters John Bee who go above and beyond! Thank you Liz xx
Madeeha Β· 6 May 2020
Agent replied Β· 12 June 2024
Hello Madde,Thank you for your review and such kind words. If we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
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5/5
GoogleJust had my house listed by Sara Dickens of BJB and she has pleasantly surprised me, which is not an easy task! She has brought out a lot of the good points of the house and shown them to advantage. Also, her write up is very good, factual but inviting. I wish we had gone with her before now.
Lesley Β· 22 September 2024
Agent replied Β· 22 October 2024
Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleLauren has been brilliant selling my house. She had to deal with difficult tenants who didnβt move out when supposed to and then liaised with the buyer to facilitate as smooth as possible process. Nothing was too much trouble for her. Thank you!
Jon Β· 20 June 2022
Agent replied Β· 19 June 2024
Lovely comments thanks to the both of you - Lauren Ellison (Winsford Sales )
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5/5
GoogleReally good service Sara was amazing and very thorough in her job outstanding
Yvonne Β· 18 August 2024
Agent replied Β· 25 August 2024
Thank you for your kind review. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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1/5
TrustpilotTruly Awful Service
We've been dealing with their Hanley (Stoke) branch. They're supposed to be managing a property but have done pretty much zero (apart from take their cut every month), and we're basically dealing with everything ourselves.
RUBAN Β· 12 May 2026
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5/5
TrustpilotGreat service β¦
Just thought Iβd mention what fantastic service I received from Celine Hollinshead when she came to value our house . She answered all of our questions & took the time to explain anything I didnβt quite understand there wasnβt a rush at all . Iβm very happy with the service I received from Celine
Ron Β· 3 December 2024
Agent replied Β· 23 December 2024
Hello Ron Thank you for the review of Celine Hollinshead in our Residential sales team, Celine is especially pleased about the review and always tries to assist her clients and explain the full process. If we can be of any other assistance at all please contact us. Kind regards Phil Jones Branch Manager for sales Butters John bee
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1/5
TrustpilotNot interested at all. Didnβt verify Facts.
Wanted a view a property in Cannock area. Told no, as only can view if Iβve sold my house. I am buying with my mother who is a cash buyer. But they didnβt even ask this. Just assumed that we were not in a position to buy and had two homes to sell, and therefore not viable. I had lost interest at this point as the Only thing they were interested in was then coming to value our properties. Drumming up more business. Poor service and a possible lost sale which is a shame.
KW Β· 5 July 2023
Agent replied Β· 12 June 2024
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@bjbmail.com with details and we will pass to the relevant team to investigate for you.Thank you
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5/5
GoogleTresa Harris was a fantastic host Yesterday. went above and beyond whilst being a pleasure to deal with. Credit to BJB
REAL Β· 21 March 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotChelsea has been really helpful andβ¦
Chelsea has been really helpful and quick to respond to any questions or concerns we have had.She was very patient with us and was always willing to explain everything to us as we didnβt understand some bits.We have had a really pleasant experience with butters and look forward to moving into our new home shortly
Laila Β· 17 October 2019
Agent replied Β· 12 June 2024
Dear Laila It is lovely to hear your positive feedback towards the service that Chelsea has provided you with. On behalf of all the team at Butters John Bee we wish you all the best for your future in your new home. Kind RegardsAbigail IliffLettings Manager
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5/5
TrustpilotGreat for maxmising revenue!
Just used bjb to let my third investment property and take over the managment. As per usual this was a seemless process with advice from the team on buying and setting up in a company name to maximise my return. Thank yoh ti all the team especially Michael with his cheeky southern ways!
Kate Β· 27 June 2020
Agent replied Β· 12 June 2024
Dear KateThank you for your great 5 star review, please do not hesitate to contact us if you need any more help or assistance.Kind RegardsButters John BeeCrewe - Lettings
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5/5
TrustpilotAmazing help from lucy
Amazing help from Lucy Strassman with It being our first time renting we fount that Lucy went the extra mile too make sure we understood everything And answered every query we had fast and informative and still followed up see if everything was okay after we had moved in 10/10 would highly recommend
Kieron Β· 24 June 2020
Agent replied Β· 12 June 2024
Dear Kieron, Thank you for your five star review regarding Lucy. If we can help with anything else please let us know. Kind Regards, Rebekka GillBranch Lettings Manager
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5/5
TrustpilotFrom start to finish the process hasβ¦
From start to finish the process has been stress free and easy. All staff are polite and very helpful to deal with. I would highly recommend Bjb Hanley. I would also like to say a big thank you to Lucy Strassmann for always been on hand to answer any of my questions.Kindest regards Hayley
Miss Β· 24 February 2020
Agent replied Β· 12 June 2024
Hello Hayley,Thank you for your review, if we can help with anything else please don't hesitate to contact us!Kind regards, Charlotte FodenAssistant Branch Manager
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5/5
Trustpilotbutters john bee Crewe
This is the now second property I have let with Butters John Bee Crewe.A very experienced and helpful team who have always dealt effectively in finding the right tenant within a good time scale.Special mention to Steve Parker, Rebekka Gill and Michael Ferris who have given there time and expertise along the way.
Craig Β· 19 June 2020
Agent replied Β· 12 June 2024
Dear CraigThank you so much for your great 5 star review, please do not hesitate to contact us if you need any help or assistance in the future.Kind RegardsButters John BeeCrewe - Lettings
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5/5
TrustpilotI have sold my property withβ¦butters John bee
I have sold my property with buttersjohnbee and I found them extremely professional they kept me in touch all the way through and would highly recommend. gurdia Grover was very helpful as she went canvassing out for me to help me find our home, Katie was also very helpful throughout would highly recommend everyone buttersjohnbee
Shubnum Β· 12 September 2019
Agent replied Β· 12 June 2024
Dear Shubnum Majeed, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating!Regardsbutters john bee Wolverhampton
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5/5
GoogleWe booked an appointment with Sara Dickens to value my mother's property. She was very helpful and informative and gave us a fair valuation in the current market. Sara talked us through the next steps for putting our property on the market, and made us feel confident that she and BJB would do everything to ensure a quick sale, while keeping us fully informed during the process.
Gayle Β· 20 April 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Sara Dickens. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleTresa was very helpful and made phone calls to myself updating me also got lots of properties in my price range & areas to look at
Paula Β· 22 November 2023
Agent replied Β· 19 June 2024
Thank you for your kind review for Tresa . Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleAmazing 5 star service from Natalie Tunnicliffe at the Crewe branch. She smoothly co-ordinated the letting of our property with minimal trouble and no need for me to chase (a rare things with letting agents). After previous negative experiences it was nice to finally find someone who is efficient and competent and does their job properly (a rare thing in todays world it seems). Nothing was too much trouble and she went out of her way to make the process as simple and smooth for us as Landlords as possible. She was contactable at times that suited us and made sure the tenancy was arranged at very short notice. I cannot recommend her and the team at Butters John Bee in Crewe highly enough.
Kk Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards Lauren Ellison - Lettings Team
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5/5
GoogleLauren is an absolute star! Communication is brilliant - keeping us updated regularly on our purchase which was delayed due to a burst water pipe. Would fully recommend using Butters John Bee.
Dawn Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Winsford Sales Team
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