Trusted Agent profile · Winsford
★★★★★
1,646 reviews across 3 platforms
6 Dingle Walk, Winsford, CW7 1BA
Butters John Bee's office in Winsford, at 6 Dingle Walk, is rated 4.4 out of 5 across 1,646 reviews on three platforms, including 558 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Butters John Bee won in 2026.
558
Reviews on Google
This office
10
Reviews on Facebook
This office
1,078
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Winsford.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Winsford office, from every platform, shown as written. First names only.
5/5
GoogleTresa was very friendly, personable, prompt, accommodating and enthusiastic. Made me feel very at ease and there was no rushing around the property allowing me to get a good feel for it. Also showed me the finished article on one of the other properties. Many thanks.
Thank you for your lovely review and 5 Stars much appreciated - Lauren Ellison (Winsford Sales)
5/5
TrustpilotThe 5 stars are for Natalie at the…
The 5 stars are for Natalie at the Crewe branch, who has worked very hard for me as a landlord. The staff at BJB are trying their hardest to do a fantastic job despite there obviously not being enough staff to manage the workload. Thank you Natalie, keep up the great work!
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.Kind RegardsBJB CreweLettings
1/5
TrustpilotDisgusting
Disgusting. Do not use this estate agency, absolutely disgraceful liars, had to take legal action against them for lying and trying to cover their tracks.
1/5
TrustpilotAvoid this dreadful agency
Avoid this dreadful agency Having purchased a house through this estate agents…I use that term loosely, I can advise they are the most unprofessional and ineffectual employees of a company, that I have ever come across.I’ve bought and sold a lot of houses, yet have never felt bullied and harassed as I have felt throughout what should have been the most simple straightforward purchase of a house, even told I could be gazumped! If you thinking of selling through them, can I suggest you don’t give any personal information to them, as confidentiality is not a strong point either I lost count of the number of times the phrase “due diligence” was used as an excuse for their constant messages, yet on what should have been exchange day they hadn’t the correct ID in place for their client, basic ID, delaying the exchange for several days Please don’t go through what I’ve been put through For your own peace of mind Avoid Avoid Avoid
Sorry you have had a bad experience with us, please feel free to come into the office and have a discussion with us.
5/5
GoogleBoth Teresa and Lauren were extremely helpful, they understood our requirements and took an interest us and our needs. They were quick to respond which is always a bonus these days. Teresa quickly found us a property which we loved and Lauren helped us to negotiate a price.PositiveResponsiveness, Professionalism
Thank you for your lovely words - Lauren Ellison (Winsford Sales)
5/5
TrustpilotExceptional customer service
I moved from Sandon Bank and required a bungalow until I found a new home. Once I found a bungalow which was being marketed by your Stafford office I dealt with Hayley. Hayley managed to help me move into the bungalow in a timely manner. She was very helpful, polite, calm and very professional. An asset to your firm😀
Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.Hayley Butters John Bee Lettings
5/5
TrustpilotFriendly and fantastic service!
Friendly and fantastic service!I recently dealt with Michael Ferris when enquiring about renting a property in the area. He was very helpful and couldn’t have done more for us. He always followed up with a call when he said he would. I would definitely recommend BJB to anyone looking to rent/buy. Very informative and professional. Thanks again Michael!
Dear EmmaThank you for this wonderful 5 star review, please do not hesitate to contact the office if you need any help or have any questions.Kind RegardsMichael FerrisLettings ManagerBJB
1/5
TrustpilotAnother awful experience with BJB
Another awful experience with BJB! We are selling a property through another Estate Agent in Sandbach. Our property was only listed on Friday afternoon yet first thing on Monday morning pre-10am, I received a call to enquire whether we were happy or wanted to change supplier.
5/5
TrustpilotCouldn't of asked for more from Butters…
Couldn't of asked for more from Butters John Bee. Michael made what can be a very stressful situation a breeze and kept us up to date at all times. The LetTrak app is fantastic to monitor the progress of your move and also be able to electronically upload vital documents. 10/10, thanks again for all your help Michael.
Dear TomThank you for your great review and for your kind words, please do not hesitate to contact us if you need any help or assistance in the future, we hope you enjoy your new home.Kind RegardsMichael FerrisLettings ManagerBJB
1/5
TrustpilotWorst agency ever
Worst agency ever, they are stealing your money, ignoring the messages and calls, as a landlord I don’t recommend this agency and will never use it again, EXTREMELY UNPROFESSIONAL.
5/5
GoogleLauren is a lovely person to deal with. She is very helpful and easy to talk to. She has kept us up to date with everything either on the phone or when we called in.
Thank you so much for your lovely review, it is greatly appreciated Lauren Ellison - Winsford Sales
5/5
GoogleSales consultant Patricia Rigby was very helpful and answered any queries we had
Thank you for your kind review for Patricia. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
TrustpilotAmazing service from Chelsea.
We have just had the most amazing experience with Butters John Bee Newcastle Under Lyme. Chelsea Woodroffe is a credit to the company and has been an absolute dream with us. She has made it so easy for us to transition through each application stage and kept in regular contact. We are so happy with our new house.
Chelsea is delighted that you are very happy with the service she has provided you and wishes you all the best in your new home. Kind RegardsAbigail IliffLettings Manager
5/5
GoogleToday, Sophie showed me around two properties during my search for a new home. Sophie's professionalism, knowledge and exceptional customer service left a lasting impression on me and my mother. I believe she deserves recognition for her exemplary efforts. Sophie displayed an impressive level of expertise and understanding of the local property market. She was prepared for our property tours, providing detailed information about each property, including their features and local amenities. Her knowledge and insights helped me make an informed decision. Sophie's exceptional communication skills made the entire experience enjoyable. Sophie had took the time to address all my queries and concerns with patience and professionalism during the past few days. It’s been great dealing with you. David.
Thank you for your kind review for Sophie. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleI spoke to Kathy and she couldn’t be more helpful! So nice and nothing was ever too much trouble. Some estate agents can be rude and very dismissive but thank you Kathy, you were so lovely and made me want to deal with John butters bee again :)PositiveResponsiveness, Quality, Professionalism, Value
Rebecca, Thank you for your fantastic review, I will pass this onto Kathy, Kind Regards Lauren BJB Winsford (Sales)
5/5
TrustpilotExcellent service
I have been on a viewing with Corrie from the Crewe branch and I was very pleased with her knowledge and how much information she gave me. She explained all about the deposit options and the whole process of renting as I have never rented before. She made me feel relaxed and comfortable, Thank you Corrie.
Dear Mrs VanschijndelThank you so much for your great 5 star review and your lovely comments, we will ensure these are passed onto Corrie. Please do not hesitate to contact us if we can be of any further assistance. Kind RegardsButters John BeeCrewe - Lettings
5/5
GoogleVery efficient and informative, agent was pleasing and helpful.Sara was first class, she kept us in the loop all the time. Even trying to match us up with a seller despite the obstacles.
Thank you for your 5 star review would you like to elaborate on any staff were helpful? (Winsford Sales) Lauren Ellison
5/5
GoogleI was impressed by Sara's professional. My partner was so happy that she had a buyer in mind and we got an offer so soon. He's happy so I'm happy thank you Sara
Thank you for your kind review for Sara. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
GoogleSara has been very helpful and welcoming on the phone when dealing with house viewings. She made sure we were able to view a house that we wanted even when it was short notice.
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards Lauren Ellison BJB Winsford Sales Team
5/5
GoogleGreat team at BJB’s a big shout out to Sarah & Tresa who have been extremely helpful and approachable. The ladies have been amazing from the start of our house hunting process. Their professionalism and communication skills are Tops !! Well done team !
hank you for your 5 star review much appreciated (Winsford Sales) Lauren Ellison
5/5
GoogleSara was friendly, knowledgeable & helpful. I shall definitely work with her in the future as required
Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
5/5
TrustpilotExcellent Service
Have dealt with Charlotte from the first viewing right through the transaction. She is friendly, professional and kept on top of the progress through conveyancing. Highly recommend.
Hi DP. Thanks so much for taking the time to leave such a kind review for Charlotte. She's an asset to the team here and I'm so pleased that she has been able to help you with your house journey. Good luck for the future. Gary Fear, Branch Manager, Butters John Bee
5/5
TrustpilotMyself and my partner would 100%…
Myself and my partner would 100% recommend BJB. They have made the move into our rental property as smooth as possible and have been timely in dealing with any requests we had for the landlord. Fay has been particularly helpful in enabling communications between ourselves and the landlord, and ensuring that all parties are happy! Thanks Fay!
Hello Rebecca, we are very happy to hear your comments and would like to thank you for leaving a 5* review. I will ensure that Fay sees your kind words, and if we can assist with anything else please do let us know. Good luck in your new home! Kindest Regards, Charlotte Foden - Butters john bee Lettings
5/5
GooglePatricia was really kind and helpful on our viewing. She wasn't too pushy or "salesy".
Thank you for your kind review for Patricia. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Butters John Bee, Winsford won Platinum; Butters John Bee, Crewe won Platinum; Butters John Bee, Newcastle Under Lyme won Platinum; Butters John Bee, Stoke-On-Trent won Platinum; Butters John Bee, Congleton won Gold; Butters John Bee, Sandbach won Gold; Butters John Bee, Northwich won Gold; Butters John Bee, Stafford won Gold.
Tell us what you need and we'll put you in touch. Butters John Bee hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Winsford.
