Every review we hold for the Winsford office, from every platform, shown as written. First names only.
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5/5
TrustpilotThanks to Debbie Birks
Thanks to Debbie Birks, who responded to my requesting a Tenancy Agreement to be sent to my email.I have been with Butters John Bee now (fully managed service) for approx 10 years, & even though I am approached by other estate agents to take over my entire portfolio, I am very much happy to stay with Butters John Bee.Would highly recommend.Paul Tawn
Paul Β· 7 February 2020
Agent replied Β· 12 June 2024
Hello Paul, Thank you for such a brilliant review! Kind regards, Charlotte FodenAssistant Branch Manager
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5/5
TrustpilotProviding me with insightful knowledge
Been speaking to Michael during the last few weeks, he has provided me with insightful knowledge and information during this difficult time regarding the current rental market and the dos and don't of the area, I feel that he will be my go to guy when I need him to find me tenants. Thank you Michael for your time and patience.
Mrs Β· 9 June 2020
Agent replied Β· 12 June 2024
Dear Mrs ThompsonThank you so much for your great review, please do not hesitate to contact us if we can be of further assistance.Kind RegardsButters John BeeCrewe - Lettings
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5/5
TrustpilotMy Experience with Butters John Bee
My experience with Butters John Bee has been brilliant. My agent Chelsea was so kind, helpful and professional...She genuinely was spot on with everything. To the success in my new move. Chelsea is very quick to get back in touch with any queryβs asked. I would definitely use them again! I canβt thank Chelsea enough for her support with this process. Thank you!
Phillipa Β· 9 September 2019
Agent replied Β· 12 June 2024
Dear Phillipa Thank you for your kind words regarding the service Chelsea has provided you. On behalf of the Butters John Bee team we wish you all the best in your new home.Kind RegardsAbigail IliffLettings Manager
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5/5
GooglePat is a very good agent. She explained everything well and introduced the house fulfil my needs. I like her big smile π
Thank you Pat for your service. β¦
Ms Β· 20 February 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Pat. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleWould highly recommend BJB and especially Amit who has been very informative and efficient this has helped us feel at ease when putting our house on the market which can be a very daunting time. Couldnβt recommend them enough :)
Kathryn Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Winsford Sales Team
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5/5
GoogleVery helpful team, keep you up to date with the latest. Even though I never made any offers for houses, I feel Sara was always there unlike other estate agents I have dealt with so far (different companies of course)
Lee Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you so much for your lovely review, it is greatly appreciated and I will make sure I pass these lovely comment on - Lauren Ellison - Winsford Sales
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5/5
GoogleSpoke to Pat who showed us around an amazing property. She had all the answers and she was super helpful. Her service was superb we couldn't ask for anything more! Thank you Pat !
Amy Β· 22 November 2023
Agent replied Β· 19 June 2024
Thank you for your kind review for Pat. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotI have recently rented from Buttersβ¦
I have recently rented from Butters John Bee, and have to say the service was excellent. Jenna was fantastic and friendly and kept me up to date throughout the whole experience. She was always contactable and answered my issues very promptly. Before this rental i have always gone private. But i would be very happy to recommend and use this company again.
William Β· 4 December 2019
Agent replied Β· 12 June 2024
Dear William,Thank you for taking the time to review the service at Butters John Bee Winsford Lettings. I am delighted to read that you found is easy to communicate with us and I do hope you are happy with your new home.Kind regards,Jenna StelfoxLettings Manager
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5/5
GoogleSara was very helpful and informative when giving a valuation for probate purposes.
Philip Β· 5 December 2024
Agent replied Β· 9 December 2024
Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotI have been a tenant fo about 2 yearsβ¦
I have been a tenant fo about 2 years and I would highly recommend them Especially Natalie from crew office who goes out of her way to help you and keeps to her word highly recommend thanks.It took not even 6 hours to do a complicated situation I just canβt thankHer enough Thanks again
Jason Β· 15 November 2021
Agent replied Β· 12 June 2024
Hi,Thank you for taking the time to leave us a great review about your experience with us!
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5/5
TrustpilotA very happy customer
Elisha was brilliant when taking me for a viewing. She was so easy to talk to and was happy to help with any questions that I had. I felt really comfortable throughout the whole viewing and will definitely remember this for future reference. It is quite clear that Elisha is a great asset to Butters John Bee. Thank you for the lovely experience.
Keyleigh Β· 14 May 2019
Agent replied Β· 12 June 2024
Dear Keyleigh, Thank you for leaving such great and detailed feedback about your experience with butters john bee Wolverhampton Lettings. We hope to see you soon!
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5/5
GoogleSara Dickens was very professional, explained the market and the company USPs in an informed manner.
Rob Β· 19 October 2024
Agent replied Β· 22 October 2024
Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotJenna was a joy to be in touch with
Jenna was a joy to be in touch with! She updated me and my partner of every detail to do with the house weβve now happily moved into! My partner, son and I would like to thank her for her time, care and 10/10 customer service! If we were to have another move we would hope to have Jenna again! Thank you!
Callum Β· 25 October 2019
Agent replied Β· 12 June 2024
Dear Callum,Thank you for taking the time to review the service received from Jenna. I am delighted to read that you are happy with your move in process and wish you all the very best of luck in your new home.Kind regards,Rebekka Gill Lettings Manager
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5/5
TrustpilotExperienced and efficient
The team at Butters John Bee in Sandbach are experienced, friendly, and efficient, focussing on supporting the vendor in the sale process. My particular thanks to Natasha who was in regular contact on the basis that a sale is not done until completion day. Her help and support to move on has been much appreciated.
Louise Β· 29 August 2021
Agent replied Β· 12 June 2024
Thank you very much for your lovely feedback. It has been wonderful working with you and we all wish you the best for your onward move. Take care, Natasha & the BJB Team.
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5/5
GoogleTresa was brilliant, she was able to answer every question me and my partner asked about the property during our viewing. We will definitely work with Tresa going forward and hope to find our home with her help.
Cain Β· 25 July 2023
Agent replied Β· 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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1/5
TrustpilotPoor Customer Service
Really poor customer service. Both me and my wife have had dealings with them to book viewings on properties and each time they have been really short and rude with us. There is no way i would get them to sell my house if that is how they treat potential buyers.
Will Β· 7 April 2022
Agent replied Β· 12 June 2024
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@bjbmail.com with details and we will pass to the relevant team to investigate for you.Thank you
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5/5
GoogleFabulous estate agents. Would highly recommend Sara Dickens and Amit Nayee. Both of them really helped us in every way that they could. I would definitely give them both 5 stars. They are both from the Winsford Cheshire branch.
Nic Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you so much for your lovely review, it is greatly appreciated and I will make sure I pass these lovely comments on - Lauren Ellison - Winsford Sales
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5/5
GoogleSara and Lauren were professional, friendly and pro active in trying to find a purchaser for my house.
They achieved this quickly, with the minimum of fuss and without any inconvenience to myself.
I cannot recommend them highly enough.
Nick Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you so much for your lovely review, it is greatly appreciated and I will make sure I pass these lovely comments on - Lauren Ellison - Winsford Sales
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5/5
GoogleExcellent so far from Sara, Tresa and the rest of the team at Winsford BJB.
They have given time for access and to get quotes from Trades.
Hoping our house on Clay Lane will complete soon.
Thank you
Anthony
Els Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you for your kind review for Sara and Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotExcellent Service
Despite the current situation, Rebekka Gill and her team have gone above and beyond in securing a tenant for our flat. Rebekka has kept us fully informed throughout the process and has undertaken many of the tasks herself. We will continue to use butters john bee Lettings to manage our portfolio and have no hesitation in recommending them to others.
PA Β· 5 May 2020
Agent replied Β· 12 June 2024
Hello,Thank you for your review and kind words, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
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5/5
GoogleWe dealt with Tresa Harris while we were working alongside Butters John Bee and she was very helpful and dealt with what we needed when we needed it, Well done Tresa and thank you
Jennifer Β· 23 October 2023
Agent replied Β· 19 June 2024
Thank you for your kind review for Tresa . Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleThanks to Megan and team.
Always available and quick to respond. No messing around. The visit was not rushed unlike with most other agencies.
Emilien Β· 20 May 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Megan. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GooglePrompt, professional and friendly. Pat Rigby was an excellent guide and helped make our first house viewing a very positive experience. Thank you Pat!
Michael Β· 20 May 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Pat. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleSophie and the team are very professional whilst still being friendly , also mortgage services by Neil are highly recommended.
Marie Β· 28 July 2024
Agent replied Β· 25 August 2024
Thank you for your kind review for Sophie and Neil. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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