Every review we hold for the Winsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish with the sale of my property recently. Suzanne, George and Melissa were great to deal with, and kept up regular communication with me throughout. I would highly recommend their services. Andy
Andy · 28 July 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. It means a lot to us. All the best from all at BJB Sandbach
★★★★★ 5/5
GoogleFantastic service pleasant staff very patient and extremely knowledgeable couldn’t fault them in anyway Patricia was very helpful and nice
Mark · 26 July 2024
Agent replied · 25 August 2024
Thank you for your kind review for Patricia. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotA big thank you to Charlotte Foden for…
A big thank you to Charlotte Foden for all her help and support. Very professional and friendly, answered all my questions, told me everything I needed to know and kept me in the loop with the whole proses. I’m now ready to collect the keys to a beautiful home to settle down in with my children!! Thank you :D
Holly · 10 June 2020
Agent replied · 12 June 2024
Dear Holly, Thank you for your review about Charlotte, if we can help with anything else please do not hesitate to contact us. Kind regards, Rebekka GillLettings Branch Manager
★★★★★ 5/5
TrustpilotProfessional Lettings Management by Liz
Despite the current Lock-down situation Liz Thompson and her team at Hanley have maintained and provided a first class management service. Looking after our portfolio of properties, professionally supervising repairs and handling the requirements of tenants. As a result, we shall shortly be placing more properties for management with butters john bee. Thank-you Liz for all your hard work!
PA · 7 May 2020
Agent replied · 12 June 2024
Hello,Thank you for your review and such kind words. If we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
★★★★★ 5/5
GoogleI can't recommend Megan enough, she is super insightful and nothing has been too much trouble. Thanks again x
Ruby · 4 August 2024
Agent replied · 25 August 2024
Thank you for your kind review for Megan. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleReally pleased and impressed with butters John bee estate agents Megan made the process very easy and handled it with profession many thanks
Oliver · 20 May 2024
Agent replied · 19 June 2024
Thank you for your kind review for Megan. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotFantastic personal friendly service.My…
Fantastic personal friendly service.My partner and I were made to feel so much at ease with the fantastic helpful staff at buttersjohnbee.Very professional and friendly so approachable nothing too much trouble,and understood our situation.Sean and Hayley have been amazing and kept us informed and guided us through the process with reassurance.Our move back to Shrewsbury was made easy,thank you !
Donna · 11 November 2019
Agent replied · 12 June 2024
Good morning Donna, It's always so great to hear that we've been able to make someone's property journey that bit easier. Thank you for taking the time to leave your thoughts and we really do wish you all the best in your new home. Kind regardsBJB
★★★★★ 5/5
GoogleSpoke to Tresa Harris who has been super friendly and helpful. Arranged multiple viewings for me and made me feel confident in her ability to help me in my house buying process. Would highly recommend
Livia · 24 August 2023
Agent replied · 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleOur agent Sophie has been extremely helpful and efficient in our house buying process. She has been very proactive and organized with the follow up too. I would highly recommend and appreciate her skill set.
Kavi · 24 August 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sophie. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleMegan has been so helpful in searching for our first home. On viewing properties she is also really informative☺️
Ella · 26 July 2024
Agent replied · 23 November 2024
Thank you for your kind review for Megan. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleIs it a bird, is it a plane? No it's Superwoman! Super Sara has produced a service that is second to none. She managed to arrange a valuation meeting, create sales marketing presentation (including photos) and place my house onto the market within seven days. Sara along with her hard working colleagues manage to generate a house viewing within the next seven days. A big thank you for all your dedication to my house sale
Andrew · 20 February 2024
Agent replied · 19 June 2024
Thank you for your kind review. Please don't hesitate to contact the office if you need any further help. Butters John Bee Sales Team - Winsford
★★★★★ 5/5
GoogleSophie and Patricia have been looking after us while we arrange viewings for a house we have our eye on. They have been very enthusiastic, very knowledgeable about the area and found out answers from the vendor for us on the same day. They have been very supportive in letting us know the next steps as first time buyers. Thank you to them both for their ongoing help in the buying process.
Alex · 20 April 2024
Agent replied · 19 June 2024
Thank you for your kind review for Sophie & Pat. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleI found this estate agent to be extremely helpful and efficient especially Sara Dickens who went out of her way to help us find our perfect bungalow. Would definitely recommend her and the rest of the team.
Jackie · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance.
Kind Regards
BJB Winsford Sales Team
★★★★★ 5/5
GoogleThank you Sophie for kindly waiting for me on the late arrival and for showing the house around. Appreciate your diligence in explaining everything you know about the property. Thank you to Tresa for arranging the viewing.
Jojo · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleWould have no hesitation in recommending Butters Winsford. Lauren was extremely helpful throughout the whole buying process went above and beyond to keep me updated on the buying of my property. Terese also kept me informed throughout.
Helen · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for your lovely review, it is greatly appreciated and I will make sure I pass these lovely comments on - Lauren Ellison - Winsford Sales
★★★★★ 5/5
TrustpilotTeri has been great
We have just bought a property via BJB and dealt with Teri. The purchase has had many issues along the way, however Teri has been attentive, communicative and as helpful as she could possibly be. Teri is a credit to Butters and knows her stuff. Thank you for all your help along the way
Caroline · 19 May 2021
Agent replied · 12 June 2024
Hi,Thank you for taking the time to leave us a great review about your experience with us!
★★★★★ 5/5
GoogleMegan Henshaw was very effecient and helpful in dealing with us. She is both personable and professional.
Hazel · 18 August 2024
Agent replied · 25 August 2024
Thank you for your kind review for Megan. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleTresa was so helpful on the phone, made me feel like top priority, and couldn't do enough to help me. I look forward to speaking with her soon.
Antonia · 21 January 2024
Agent replied · 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotAn excellent Estate Agent
I have been extremely happy with the service I have received. All the staff were helpful but in particular Diane who I dealt with most of the time. She had time for me during this stressful period and went over and above her role with kindness and humour.... excellent. I would recommend her/butters john bee to anyone selling/buying a property.
Sylvia · 5 June 2019
Agent replied · 12 June 2024
Thank you for the review. Best Wishes for the future.Diane
★★★★★ 5/5
TrustpilotVery helpful
Very helpful, i applied for a property and within half an hour i had a phones call about a viewing, a guy called Michael was really helpful and helped me all the way through the process, if there was anything i needed know or any help i needed he was just a phonecall away. Cant thank Michael enough
Annaleigh · 26 March 2020
Agent replied · 12 June 2024
Dear AnnaleighThank you so much for your great 5 star review, please do not hesitate to contact us if we can be of any further assistance.Kind RegardsButters John BeeCrewe - Lettings
★★★★★ 1/5
TrustpilotDisappointed is an understatement
Disappointed is an understatement to hear that BJB have taken money from the charity TWOCO for a property not fit for purpose. I urge other members of the public to think twice before using the services of BJB lettings and I also urge BJB and the landlords to work with the charity to refund their money promptly.
Lewis · 2 June 2020
Agent replied · 12 June 2024
Dear Lewis, Thank you for your feedback, which we believe to be in response to a recent social media post. For clarity, we would like to highlight that this is connected to the letting of a commercial retail premises, rather than a domestic dwelling; our Newcastle under Lyme branch are in no way connected to this transaction. We regret that the tenant doesn’t feel the property is fit for purpose. We are working with the tenant and the landlord to come to a solution but as the contract is signed the decision rests with the landlord. Unfortunately, due to Government imposed restrictions, we were unable to offer an in-person viewing and sent the tenant a short video of the property which was recorded prior to lockdown. The tenant ultimately made the decision to sign the lease, having had the time and opportunity to have this reviewed, and paid the rent for the first year in its entirety in advance; this was not a requisite of the letting but rather a decision made by the tenant. It's an unfortunate situation and we’ll continue to work with both sides in an attempt to come to a satisfactory outcome.bjb Commercial team.
★★★★★ 5/5
GoogleNatalie has been a great help. She has supported me with my move in with a new property. She has provided good customer service and been a huge support will bills and various other aspects. Great
Janelle · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review for Ben. Please do not hesitate if we can be of any further assistance. Ben from the Butters John Bee Winsford Property Management Team
★★★★★ 5/5
TrustpilotThank you so much Michael and Connor
Thank you so much Michael and Connor, whilst I haven't found a suitable property yet, they have constantly been in touch and advised me when any potential property that would suit me has come to the market.. This is something I have not received from any other agent and I am really grateful they have kept me informed..
Mrs · 10 January 2020
Agent replied · 12 June 2024
Dear Mrs Thompson, Thank you for leaving such great and detailed feedback about your experience with butters john bee. Thank you again for your star rating!Regardsbutters john bee Congleton Lettings
★★★★★ 5/5
TrustpilotVery friendly and efficient team
Very friendly and efficient team. Special thanks to Jan for her patience in what turned out to be a long conveyancing process. Couple of niggles with the accuracy of the room measurements and prospective buyers saying it was difficult to book a viewing via email but otherwise the service was excellent and good value compared to other high-street agents.
Michael · 12 July 2019
Agent replied · 12 June 2024
Hi Michael, Thanks so much for your review and good luck in your new home!ThanksBJB Congleton
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