Every review we hold for the Winsford office, from every platform, shown as written. First names only.
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5/5
TrustpilotWe've dealt with Danielle as part ofβ¦
We've dealt with Danielle as part of the property management team for the last three years and with multiple properties. She has always made any contact with ourselves and landlords as seamless as possible and if we ever have issues with a property she is quick to ensure the issues are resolved ASAP. Thanks so much to Danielle and the rest of the team π
Amy Β· 2 March 2020
Agent replied Β· 12 June 2024
Dear Amy,Thank you for your review about our team member Danielle from our property management department, if we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
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5/5
GoogleTresa Harris has been quite helpful since I first contacted Butters John Bee in Winsford to inquire about a property. She keeps me informed of new houses that meet my criteria. She is a lovely person who is both nice and proactive.
Don Β· 25 July 2023
Agent replied Β· 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotI had the pleasure of meeting Tresaβ¦
I had the pleasure of meeting Tresa Harris yesterday I went to a viewing of a house with my family. Tresa was extremely helpful and has great inter personal skills. Highly recommend Butters John bee. Thanks for a great experience.
Jessica Β· 11 September 2023
Agent replied Β· 12 June 2024
Thank you for your kind review for Tresa. Please do put on google for it to count for Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleGreat Communication very professional .I was doing some work for one of their clients Sophie was very professional and showed me exactly what needed to be done with the property
Paul Β· 20 April 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Sophie . Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleReally good friendly service, Tresa Harris was especially nice and helpful, got the feeling I was in safe hands going forward. House is now on the market, Amit Nayee has done a great job of explaining what to expect regarding what happens next.
Tony Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you for your 5 star review and lovely comments much appreciated (Winsford Sales) Lauren Ellison
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5/5
GoogleI have to say if anyone wants to deal with this agency ask for TRESA HARRIS. She is simply a super star. From her Customer service to efficiency to professionalism, Teresa is the best.
Thank you for everything you have done for us.
Kaveh Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you so much for your lovely 5 start review, it is greatly appreciated and I will make sure I pass this lovely comments on to Tresa - Lauren Ellison - Winsford Sales
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5/5
GoogleStill in the process but have found buying a house on my own for the first time a surprisingly enjoyable experience so far.
The branch manager Lauren Ellison has been friendly and responsive at a time I thought would be fraught and full of worry.
Thanks guys and keep up the good work.
Jane Β· 20 June 2022
Agent replied Β· 19 June 2024
Thank you for your lovely review Lauren (Winsford Sales)
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5/5
GoogleSophie Roberts was great help and supported me with all questions I had, I would highly recommend speaking to Sophie and using Butters John Bee to anyone !!
Matthew Β· 20 May 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotThanks to Jenna and Rebekka for theirβ¦
Thanks to Jenna and Rebekka for their help in finding a tenant for our property. They made the whole process straightforward and took on any questions we had using their experience of the market etc. Always polite and attentive each time we spoke, nothing is a problem for them. The decision to engage BJB to manage the property has been the right one for us.
Mr Β· 31 October 2019
Agent replied Β· 12 June 2024
Dear Mr & Mrs Wiley,Thank you for your review regarding the service that we have provided. I am delighted that you were satisfied with the process and hope that you will consider us for any future ventures.Kind regards,Jenna Stelfox Lettings Manager
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5/5
TrustpilotI dealt with Fay Gribbon whom wasβ¦
I dealt with Fay Gribbon whom was managing my property for us.l found Fay extremely professional ,knowledgable with excellent communication skills and outstanding customer service.Fay was very patient,polite and understanding and l felt supported during my time with butters nothing was to much trouble for Fay she went above and beyond to other us an excellent service and she is a real asset to Butters.
Tracey Β· 30 October 2019
Agent replied Β· 12 June 2024
Hello Tracey, what a fantastic review! It's great to see that Fay has gone above and beyond for you, she's a fantastic member of the team! I will ensure your kind words are passed on to Fay. Kind regards, Charlotte Foden - Assistant Branch Manager
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5/5
GoogleCame into the Crewe office and spoke to Ben in property management. He was able to assist with our issues and sorted them out quickly and efficiently. Better and quicker then I thought it could have been done.
Ben Β· 13 April 2025
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5/5
GoogleBoth my husband and I have been speaking with Lauren and Tresa at BJB Estate Agents regarding the selling of our property. Although we are in the early stages and the property is not officially on the market as yet. These ladies are amazing have been instrumental with their approach on how to market the property and given us a clear understanding on the way it will be marketed. We would definitely recommend them to help sell a property and we will be be putting out property on the market with BJB imminently.
Karen Β· 20 February 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Lauren & Tresa. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleWe've recently been helped by Sara Dickens at BJB, and were blown away by her professionalism and "can-do" attitude. She is knowledgeable and friendly, and I would recommend her to anyone looking to buy or sell!
Rhiannon Β· 22 November 2023
Agent replied Β· 19 June 2024
Thank you for your kind review for Sara . Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotAbsolutely superb service from start to finish!
Absolutely superb service from start to finish!I sold my property via the Nantwich branch of Butters John Bee and cannot fault the service received! Lisa and the team provided clear communication at every step of the process and were very helpful and supportive throughout. Lisa and the team really did make selling my house as stress-free as possible and I would highly recommend them. Many thanks.
Tamsyn Β· 11 February 2019
Agent replied Β· 12 June 2024
Hi and thank you for taking the time to review the service you received from us at Butters John Bee in Nantwich.We're delighted you were satisfied with the service you received and it's always good to know we get it right with communication too!Good luck in your new home and please let us know if we can do anything for you in the future.Kind regardsGary FearBranch Manager
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5/5
TrustpilotRental upkeep/maintenance
Having dealt with Andy Pass over many months with ongoing issues with my rental property, I would like to share my complete satisfaction with the level of promptness, effecency and professional attitude at all times to any issues I have raised. This is especially appreciated as I live in Cyprus and cannot be hands on as it were. Keep up the good work....
Alison Β· 18 May 2020
Agent replied Β· 12 June 2024
Hello Alison,Thank you for your review and such kind words. If we can help with anything else please don't hesitate to contact us.Kind regards, Rebekka GillLettings Branch Manager
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5/5
GoogleSara valued a property today for us. What a breath of fresh air she is! She was personable and friendly, yet professional! Would highly recommend Sara Dickens.
Adele Β· 20 May 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Sara Dickens. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleAmazing fantastic service , Sara is very enthusiastic and passionate about her job , I am so pleased to be dealing with her . Highly recommend all the team .
Paula Β· 21 March 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
GoogleAll at butters are fab! with lauren who I trust 1000% thank you so much Sophie going the extra mile on selling my house at what was needed, hugely appreciated!
Sarah Β· 21 March 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Lauren & Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotExcellent service
Bjb helped me move into my first property. I had excellent service from Lucy Strassmann. I received quick replyβs and phone calls to make sure any questions I had got answered with as much detail as possible. Lucy was very kind and friendly and she made a very exciting and nervous experience very enjoyable. Would recommend using bjb again and especially Lucy.
Jade Β· 15 June 2020
Agent replied Β· 12 June 2024
Good afternoon Jade, Thank you for your review regarding our team member Lucy, we hope you are very happy in your new home. If you need anything please do not hesitate to contact us. Kind regards, Rebekka GillBranch Lettings Manager
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5/5
TrustpilotMy property letting experience
My experience with Butters John Bee in Newcastle-Under-Lyme has been great! Couldn't have asked for better customer service from start to finish. Many thanks to Abbey the manager, Chelsea and especially Lydia whose customer service was second to none, extremely helpful throughout my experience of letting my property. Would highly reccomend these girls to anyone looking to let there property Mrs S Singh
Sanj Β· 10 February 2020
Agent replied Β· 12 June 2024
Dear Sanj, Thank you for taking the time to share your experience. We are delighted you are pleased with the service you received whilst letting your property.
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5/5
TrustpilotNow, that's what I call Customer Service
Thanks a million for a great day.Great customer service, extremely patient, answered all my questions in great detail, took me round to see additional properties and spent the extra time talking me through the process. If that isn't customer service then you must be an alien. Great tattoo as well. Elle Cooper was amazing...ππ
Taiwo Β· 11 February 2022
Agent replied Β· 12 June 2024
Hello Taiwo. Thank you so much for your 5 star review of Elle Coope. Elle is absolutely delighted that she was able to offer you a great service. If you need any other assistance, please do not hesitate to call us. Kind Regards. Phil Jones. Branch Manager. Hanley.
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5/5
GoogleI cannot complain, from start to finish. Tresa was always quick to respond and was always notifying me with any new house which were in my specification. I have just had my offer accepted for my first house and can't wait.
Dunc Β· 20 June 2023
Agent replied Β· 19 June 2024
Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards Lauren Ellison BJB Winsford Sales Team
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5/5
GoogleThank you Patricia Rigby and the team at Butters John Bee for managing the sale on my house, Pat and team were extremely attentive and efficient handling my sale and purchase xx
Alison Β· 21 January 2024
Agent replied Β· 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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5/5
TrustpilotThe Awesome Michael @ bjb Crewe
The Awesome Michael @ bjb CreweWould like to mention Michael @ bjb crewe who was amazing during the process of my family renting a house in Northwich.Really impressed as we had a small time frame and it was during lock down when Michael was working from home. Michael even dropped the keys off at the house on his day off.Thanks againFranc.
Francesco Β· 10 June 2020
Agent replied Β· 12 June 2024
Dear FrancescoThank you so much for your fantastic 5 star review, we appreciate your feedback and will ensure your lovely comments are passed on to Michael, we hope you enjoy living in your new home. Please do not hesitate to contact us if we can be of further assistance to you.Kind RegardsButters John BeeLettings
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