Every review we hold for the Winsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have been using Butters John Bee to purchase our new property. Tresa Harris has been a fantastic point of contact for us, really communicative and has helped speed up the process. We would recommend to family and friends
Hana-Fleur · 21 January 2024
Agent replied · 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotAs a family we would highly recommend…
As a family we would highly recommend Butters John Bee in Sandbach. We have been really impressed with the customer service we received especially from Reuben Gittings. He couldn’t doEnough for us, making sure all the questions we had were answered and arranging several viewings for us. Reuben was really friendly and approachable and made our experience with Butters John Bee easy and enjoyable right down until we agreed a sale.
Abigail · 19 June 2019
Agent replied · 12 June 2024
Thank you very much for your kind words they are much appreciated.Best Wishes Reuben
★★★★★ 5/5
GoogleSarah was wonderful. Very professional in a difficult situation helping to ease our worries. Lots of feedback from her and advice on future plans.
Janette · 15 October 2024
Agent replied · 22 October 2024
Thank you for your kind review for Sara Dickens. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotBJB have been extremely reliable and…
BJB have been extremely reliable and attentive throughout the letting of my property. All expectations were met. Everything happened according to the timeline I was promised and a suitable tenant was found within a day of the property being put in their hands.I will be using them for all future lettings. Special thanks to Lucy at BJB Hanley who has answered all my questions and kept me fully updated throughout.
Amanda · 18 September 2019
Agent replied · 12 June 2024
Hello Amanda, everyone here at Butters John Bee Hanley lettings are thankful for your 5* review and are delighted you are pleased with our service. We will ensure your kind words are passed on to Lucy.Kind Regards Lettings Manager
★★★★★ 5/5
GoogleNow completed on my first house!!
From the initial enquiry to being handed the keys, Sophie was amazing every step of the way.
People say buying a house can be stressful but Sophie and BJB made it so easy.
Thank you!
Stuart · 22 November 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotWolverhampton branch
We arranged to view a property with the Wolverhampton branch and was shown around by Luke. We then submitted the application for the property and was kept informed throughout the process. Elisha was very polite (as was Luke) at all times, kept us informed and also on the next steps. Nothing was too much trouble even with me phoning them a lot with my worries lol Will definitely recommend
Katie · 21 January 2020
Agent replied · 12 June 2024
Good Morning,Thank you very much for taking the time to leave us a review. We are very happy you received a 5* service, it was our pleasure to help you throughout your process. Thank you once again Butters John Bee Wolverhampton
★★★★★ 5/5
GoogleCaitlin was very knowledgeable about the property and conducted the viewings with professionalism and friendliness. Thanks for your time Caitlin!
Ad · 6 December 2024
Agent replied · 9 December 2024
Thank you for your kind review for Caitlin. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 1/5
TrustpilotIf you can avoid renting through BJB
If you can avoid renting through BJB, then do so. The worst company I have ever known for ‘customer service’! I reported a faulty shower and it took over 10 telephone calls & 12 months to get fixed. Then I had a problem with the gas hob as two burners had stopped working….11 months later and only after I reported a gas leak did they finally arrange for an electrician to come out and replace it. Most recently, my sink has started leaking and flooded my kitchen and the shower rail no longer keeps the shower head in place….reported 5 months ago and again when they advised my rent was going up, but still nothing! If I could give zero stars I would have. BJB - up your game and either sack the ‘property managers’ that don’t manage properties or train them in customer service and best practice!
Nigel · 8 August 2025
★★★★★ 5/5
GoogleCaitlin was 1 of 4 agents we saw yesterday. She was by far the most engaging, informative and helpful
Simon · 18 December 2024
Agent replied · 25 December 2024
Thank you for your kind review for Caitlin. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleWe have received excellent , attentive and friendly service from Sara Dickens . This young lady who came to value our property was helpful and honest when appraising our home . We have had a Courtesy follow up call from Sara , and have not been pressurised at all . When we definitely decide to sell , we shall be in contact with Sara , Many thanks .
Gillian · 2 December 2024
Agent replied · 9 December 2024
Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleAbsolutely amazing staff all round but one member stuck out specifically, Sara Dickens, clearly the gem of the office.
Sara was super friendly, very knowledgeable of the local area and couldn't help enough. Could not recommend Sara enough, stunningly beautiful and stunningly helpful!
Stuart · 23 September 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sara. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 1/5
TrustpilotWe rented off a landlord who sold…
We rented off a landlord who sold through these and we have tried to get in touch with them after leaving England. Now we are in the process of court procedures due to the landlord ignoring us and disappearing. No help from butters john bee whatsoever. Noone buy no 34 wroxeter way sirchley as you'll be deeply upset with how you'll be left with it
Laura · 28 December 2025
★★★★★ 5/5
TrustpilotVery pleased with service provided
Could not thank the guys enough helping me sell my property in the Telford branch, they kept my up to date on viewings especially Matt who emailed me regularly so I knew what stage we were at. With the help of Butters Bee my house was sold very quickly with ease and no major problems throughout the wayVery pleased with the service given to me and would recommend to others
Lynne · 12 March 2019
Agent replied · 12 June 2024
Dear Lynne, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We hope to be of service to you again in the future. Best wishes, butters john bee Telford
★★★★★ 5/5
TrustpilotReally helpful, professional and understanding!!!
Newcastle under Lyme BJB were so helpful when we were trying to find a new house to rent. Lydia was especially helpful and patient with us even though it was over Christmas and we were having some issues with the previous house. She made the whole process easier and less scary and always responded to emails very quickly. I highly recommend BJB for being efficient, helpful and understanding.
Jack · 21 January 2020
Agent replied · 12 June 2024
Dear Jack Woodward, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us. Dear Jack Woodward, Thank you for taking the time to leave us feedback. We are pleased to hear about your experience with us.
★★★★★ 5/5
GoogleMe and my partner viewed a house today.
Sophie showed us around and she was very helpful, friendly, and clear. Sophie is very well spoken and it was a pleasure to chat with her while viewing the property.
Thanks Sophie.
Aleksandra · 22 November 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sophie . Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleGreat experience selling our house with Sara. The process was not smooth sailing, but Sara kept us motivated and remained positive throughout. We got there in the end! Thank you Sara, Teresa and the rest of the team at BJB.
Amy · 22 November 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sara & Teresa. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleSara has been very helpful being first time buyers. She’s helped us understand everything, always in contact with us and she’s made us feel supper comfortable! Couldn’t thank her enough for all her help and the team she works with have also been so helpful😃 …
Georgia · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for your lovely review, it is greatly appreciated and I will make sure I pass this lovely comment on to Sara - Lauren Ellison Winsford (Sales)
★★★★★ 5/5
GoogleSara Dickens is an excellent representative for butters john bee.. she is very helpful and has a smiley disposition and is easily relatable.. she goes above and beyond to make sure that you understand the process of selling your property. Definitely deserves a 5 star review.
Janet · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sara. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotThe Congleton Team of BJB were the…
The Congleton Team of BJB were the upmost professionals and took me through the process efficiently and in a timely manner. All of this was conducted at short notice from myself and a Tenant was established within 2 weeks of advertisement. This was primarily due to the enthusiasm and dedication of the lead BJB agent Michael Ferris whom ensured timely communication and continually took proactive action to secure Tenants.
Alistair · 6 August 2019
Agent replied · 12 June 2024
Dear AlistairThank you so much for your kind words and for taking the time to give this great review, it was a pleasure dealing with you and your wonderful property, please do not hesitate to contact us if we can be of further assistance.Kind RegardsMichael FerrisLettings ManagerBJB
★★★★★ 5/5
GoogleSophie Roberts butters John bee her customer service is outstanding.very plesent and friendly answered any questions I asked many thanks Wayne mccrann.
Wayne · 21 October 2024
Agent replied · 11 November 2024
Thank you for your kind review for Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotFabulous
The Sandbach team has been absolutely fantastic, they went over and above my expectations and were so helpful. Excellent value for money, they took time and effort to keep the sale moving and liaised with all parties and their solicitors to ensure everything went smoothly. Thank you Natasha and Rueben I am so grateful for all of the trouble you went to.
MissMander · 16 July 2021
Agent replied · 12 June 2024
Hello Caroline, Thank you so much for your review. It has been a pleasure helping you sell your home. Good luck with everything in the future. Kind regards, all at BJB Sandbach.
★★★★★ 5/5
GoogleAll was awesome! Thank you Sophie and Patricia!
The agents are very professional, punctual, helpful, knowledgeable!
I had a great experience having done few viewings with them. Highly recommended!
Galina · 26 June 2024
Agent replied · 25 August 2024
Thank you for your kind review for Sophie and Patricia. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotFantastic letting service
Fantastic letting service received from Rebekka who has worked exceptionally hard to ensure that our rental payments are paid on time by the tenant after I transferred the letting management from another Estate Agents in arrears with a bad paying tenant. Her hard work has been really appreciated to get things back on track. I would have no problem in recommending Butters John Bee and especially Rebekka to anyone.
Of · 11 May 2019
Agent replied · 12 June 2024
Thank you for taking the time to complete a review. I am delighted to hear that your management takeover was successful and you are pleased with our services.
★★★★★ 5/5
GoogleSophie showed us round a property that we put an offer in. Unfortunately our offer was topped by another buyer. Throughout the process Sophie was professional & kept us upto date with all details. A credit to your company.
Simon & Karen Keay
Simon · 24 August 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sophie. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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