Butters John Bee Winsford reviews

★★★★★ 5/5

Google

We had a valuation done by Sara Dickens, who was very friendly and good at her job.she was very informative and told us all we need to know. Thank you Sara

Susan · 26 July 2024

★★★★★ 1/5

Trustpilot

Not very professional

Was with BJB for a long time whilst they managed a property for me. Then ground theyvgot me the worst possible tenant who caused so much damage and damp notbopeening windows etc. Asked them to serve a sec 21 notice which they did but dint follow it up despite the fact they got me legal insurance cover. They kept on taking the tenants' word that they would move out which they didn't. Had to start all over again and this time tenants moved out and BJB were instructed to apply to keep the deposit. Once again they failed to act and the deposit was returned to the tenant. They then charged me for the final examination of the property. Cost me over £7k to repair the property. I went to sell the property and they were the most expensive to sell through so went to another agent. Never again will I use them or recommend them.

Parminder · 5 September 2025

★★★★★ 5/5

Google

Patricia was very helpful and fast. She listened to my property type and setup so I only received property alerts on suitable homes, very helpful and a star for BJB.

Simon · 11 August 2024

★★★★★ 5/5

Trustpilot

Excellent service from start to finish

This is the third time I've used Butters John Bee and like both previous occasions, Gary and Charlotte and the team have been responsive, helpful, friendly and always ensured the process went as smoothly as possible. I've purchased and sold via BJB, and would recommend them to anyone.

Terry · 23 July 2023

★★★★★ 5/5

Google

As first time buyers, Lauren made us feel at ease throughout the whole buying process. She made what can be a stressful experience, an enjoyable one and was really friendly and helpful with any questions that we had. Credit to Sara and Theresa too, who were also great help!PositiveProfessionalism

Josh · 20 June 2023

★★★★★ 5/5

Google

I would highly recommend Butters John Bee. The girls in the office are always amazing, efficient and friendly. I had a viewing with Tresa this week which was welcoming, informative and a pleasure to work with. BJB is definitely the estate agent to use. Thanks Tresa and the team.

Harrison · 20 June 2023

★★★★★ 5/5

Google

Sarah Dickens... Has just shown us around a property. We found her to be a lovely approachable person, she answered all our questions . Gave us plenty of time to have a good look round. Nothing was too much trouble. Lots of extra advise along the way. Thanks Sarah

L · 20 June 2023

★★★★★ 5/5

Google

Sara has helped us to find properties during our search, and has contacted me when new properties came up that she thought we might like.

Katie · 26 March 2026

★★★★★ 5/5

Google

We met Sara a few years ago when we were looking for property in the Winsford area. At that time all estate agents were really stretch. However, Sara's bubbly personality and professionalism shone through, always prepared to go the extra mile for you. We met up with Sara again recently when we were considering selling our property. She remains professional and totally trustworthy. I wouldn't hesitate to recommend her.

Kathleen · 18 December 2024

★★★★★ 5/5

Google

Patricia arrived at the property ten minutes earlier than expected. We were already there, always early, never late 😉 She introduced herself to myself and my husband. She was really friendly. Any questions we had were answered. She was really respectful of the sellers property. Delighted to say we put an offer in there and then. Within an hour we heard back and was accepted. Just like to say thank you so much.

Fred · 19 October 2024

★★★★★ 5/5

Google

Sara Dickens was fab!! She was friendly knowledgeable helpful and not at all pushy. Will definitely recommend her good self and BJB’s

Rodney · 2 December 2024

★★★★★ 5/5

Google

Lauren and her team were unbelievable in the (hopefully) purchase of our house recently. We have had dealings with lots of estate agents over the years, and I can honestly say that these guys are the best I have ever dealt with!. Thank you team 💕

Gary · 24 August 2023

★★★★★ 5/5

Trustpilot

I am writing say how much I appreciate…

I am writing say how much I appreciate the service received from Michael ferris lettings manager in congleton. As a landlord it is good to know Michael has a very proactive approach to finding a new tenant and this means I have not had any voids. I have a tenant presently but will have no hesitation calling Michael at butters to the advertise once the tenant gives notice. Thank you Michael

Gillian · 10 October 2019

★★★★★ 5/5

Google

Sara Dickens, where do I begin? Amazing service from start to finish. Has been so accommodating with viewings and helpful all the way to completion. I would fully recommend using Butters J B and especially Sara. Thank you again guys for making our house move so easy.

Anthony · 25 July 2023

★★★★★ 5/5

Google

Tresa has been absolutely brilliant with us, from the initial phone call to negotiating our offer and having it accepted. It’s difficult to find estate agents at the moment who don’t make you feel like they’re risking their lives by showing you a house, so it was so refreshing to have an all round positive experience. So thank you Tresa Harris and thank you BJB

Sian · 20 June 2021

★★★★★ 5/5

Google

Big shout out to Patricia Rigby , thank you so much, from the very first phone call you have been amazing , covered all options available, keep up the great work & fab attitude , greatly appreciated Zite

Zite · 20 February 2024

★★★★★ 5/5

Google

Great service from the team at Butters John Bee. Sara Dickins completed our valuation and immediately we knew that we wanted to sell our house with this team. The whole team, including Patricia, Tresa, Lauren and Sophie, all helped to make the process run smoothly. A few hiccups along the way (due to the house itself) however the whole team helped to rectify this and get the house to the right buyer in a timely way! Thanks guys - you’re amazing! :)

Shultana · 15 June 2024

★★★★★ 5/5

Trustpilot

I have been dealing with Kylie Palin…

I have been dealing with Kylie Palin for the recent purchase of my property. Everything was dealt with in a professional manner and I was kept up to date on a regular basis regarding the process of the sale both by phone and email. Anything I requested was dealt with promptly. I felt I was always treated with respect and in a friendly manner.

Mrs · 12 August 2021

★★★★★ 5/5

Google

We went to view a property for potential purchase and Sophie was immensely helpful, clear with all Information and very friendly/ helpful. It was a very pleasant experience to view this property with Sophie showing us around. 10/10 customer service. Thank you!

S · 22 November 2023

★★★★★ 5/5

Google

Tresa met me for a viewing on Friday 20th Oct at a property in Winsford. Tresa was early and very lovely throughout. I also had a prompt follow up call the next morning. The whole experience was very professional! Thank you C.

Greninja · 22 November 2023

★★★★★ 5/5

Trustpilot

Thank you Michael Ferris for being such…

Thank you so much Michael Ferris for being such a brilliant help in finding the perfect property to call “home” - nothing too much trouble and no question too silly, you’ve taken the stress out of the whole process and for that I can’t thank you enough. I will definitely recommend you to any of my friends and family looking to buy, sell, or rent in the future. Thank you!!

Adele · 21 January 2020

★★★★★ 5/5

Google

I called in to discuss a property with Butters John Bee Estate Agents. I spoke Sarah Dickens who was an absolute joy to deal with. I have to say her service was superb, unlike other estate agents she was informative, insightful, proactive and most of all professional. In the space of 5-10 minutes, I was registered, offered other in house services and promised further details of any properties that matched my criteria. I was unable to book the appointment that I wanted (due to personal time constraints) but the experience was certainly worth this review. If you find a property you like under this agent, do not hesitate and give Butters John Bee a call and ask for Sarah Dickens, you will not be disappointed.

Lucky · 12 June 2024

★★★★★ 5/5

Google

In a world where good customer service is often forgotten, or indeed, disregarded, great to know that there are still awesome people/professionals like Sara from BJB who not only take pride in their work but also, do it effortlessly. That is priceless. Thank you very much Sara and @BJB, you have a great asset in Sara.PositiveResponsiveness, Quality, Professionalism

J · 20 June 2022

★★★★★ 5/5

Google

Tresa and Lauren have both been very helpful with our house search, keeping me posted with upcoming properties that fitted our criteria. The one time I needed to visit the branch, Tresa went out of her way to help.

Nick · 21 January 2024