Every review we hold for the Winsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWe were extremely pleased from the…
We were extremely pleased from the service we had from John butters Bee particularly Steve.His service was an exceptional professional throughout this process and really came through with helping us get the property as soon as possible.The staff the we dealt with as well Emma, Corrie were also both genuinely helpful and sorted through situations promptly and professionally.Overall the best agency we’ve come to for moving home.
Rena · 28 February 2020
Agent replied · 12 June 2024
Dear RenaThank you so much for your fantastic 5 star review, please do not hesitate to contact us if we can help in the future.Kind RegardsButters John BeeCrewe - Lettings
★★★★★ 5/5
TrustpilotNow completed on my first house!!
Now completed on my first house!!From the initial enquiry to being handed the keys, Sophie was amazing every step of the way. People say buying a house can be stressful but Sophie and BJB made it so easy. Thank you!
Cal8910 · 5 November 2023
Agent replied · 12 June 2024
Thank you for your kind review for Sophie . Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 2/5
TrustpilotRubbish communications
This company needs to 'up' its communications. I emailed the Hanley (Staffordshire) branch, no reply. So I rang a number I found after an online search for the Hanley office and got their head office (I think) in Colchester! The dialling code was correct for the Hanley area, so this is highly deceiving. I wanted to speak to Hanley. How can anyone in Colchester know about what's going on in Hanley? The person who took my call was pleasant and said she would contact Hanley and that I should also email again too so that they could connect the two messages. The two stars are for the fact that I did actually get to speak to someone albeit the wrong person. I did email again and got no reply. Get your communications sorted BJB, you aren't making a good impression.
Jane · 23 July 2025
★★★★★ 5/5
GooglePatricia Rigby is a real credit to the company and the Winsford branch.
Friendly, informative and super helpful.
Thanks Patricia.
Rebecca · 11 November 2024
Agent replied · 9 December 2024
Thank you for your kind review for Patricia. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleCurrently going through the buying process with BJB Winsford. Tresa Harris has been brilliant, constantly updating on the process and she has been a brilliant line of communication between myself and the vendor. 100% would recommend using BJB Winsford.
Jack · 22 November 2023
Agent replied · 19 June 2024
Thank you for your kind review for Tresa . Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleWhilst searching for my dream home, Patricia has been brilliant!
As a First Time Buyer I’ve had plenty of questions, Patricia has answered them all so far and has gone above and beyond to ensure I’m informed and supported. Her help has been massively appreciated!
Kyle · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for your lovely review, it is greatly appreciated and I will make sure I pass these lovely comments on - Lauren Ellison - Winsford Sales
★★★★★ 5/5
TrustpilotNothing was too much trouble for Emma...
We sold our house really quickly last May with Buttersjb. We had Emma Spanton there for us the whole way through to Completion, Emma was so helpful, nothing was too much trouble even though i kept ringing and emailing her for updates. We were very happy with the service we got from Emma and the team at Newcastle-under-Lyme, Thank you Emma. We couldnt have got through it without you.
Mr · 31 January 2019
Agent replied · 12 June 2024
What a fabulous review! Thank you so much for taking the time to comment. We are always delighted to hear these comments from our clients. It's the icing on the cake when we get a review of a job well done. Many thanks.Julia Bramfitt CPEA FNAEABranch ManagerButters John Bee
★★★★★ 5/5
GooglePatricia is a lovely lady so polite and professional, great communication and kept me upto date with everything. Highly recommend her. Thankyou
Belinda · 8 October 2024
Agent replied · 22 October 2024
Thank you for your kind review for Patricia. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleSara was early for valuation on my property very professional and open and honest with the process if I do end up selling
Johnny · 22 September 2024
Agent replied · 22 October 2024
Thank you for your kind review for Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleSara was a delight to meet, extremely professional, and put no pressure on me whatsoever. She was very knowledgeable and very informative and a good asset to the company.
Judy · 12 June 2024
Agent replied · 19 June 2024
Thank you for your kind review for Sarah. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotRecommended company
We have used Butters John Bee in Crewe on previous sales and always helpful. Maddy has been professional, efficient and supportive. Recommended. Thank you to all the Team.
HR · 30 August 2025
★★★★★ 5/5
TrustpilotExcellent service from start to finish
Excellent service from start to finish, particularly from Kelly Johnson who was so helpful all the way and went out of her way to help and always got back to me straight away by phone or email . I can’t thank her enough
Rachel · 8 June 2026
★★★★★ 5/5
GoogleGreat experience viewing a property with Patricia! She was incredibly welcoming and knowledgeable about the history of the property and local area.
Imogen · 16 March 2026
Agent replied · 16 April 2026
Thank you for your kind review for Patricia Rigby. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleFantastic response to initial enquiry and have just been visited by Sara Dickens, who has been totally professional, insightful and has given me really good advice. Valuation was accurate, and process clearly explained. Looking forward to seeing all the hard work pay off.
Simon · 25 July 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sara. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotAbove and beyond
We used BJB in Sandbach to sell our home. We experienced delays and issues from down the chain. During the while experience Melissa and the team provided excellent communication and regular updates. They went above and beyond to get our house sale completed.
Beckie · 24 July 2023
Agent replied · 12 June 2024
Hi,Thank you for taking the time to leave us a great review about your experience with us!
★★★★★ 5/5
TrustpilotWe were looking for somewhere to move…
We were looking for somewhere to move into during lockdown and it was a very stressful time, Michael was so supportive and helped us every step of the way. He even met us on his day off to give us our keys, that’s truly going over and above! I would highly recommend using them - they have made a very stressful situation easier. Thank you.
Aimee · 9 June 2020
Agent replied · 12 June 2024
Dear AimeeThank you so much for your great 5 star review, we will ensure your lovely comments are passed on to Michael, we hope you enjoy your new home, please do not hesitate to contact us if we can be of any help in the future.Kind RegardsButters John BeeLettings
★★★★★ 5/5
TrustpilotThank you!
We were so pleased with how quickly and smoothly the whole process went. We used the Sandbach office where Diane was particularly helpful and very proactive in trying to move the process along as fast as possible. She also offered help and advice to us as newcomers to the town and provided a kind of aftersales service to help us settle in. Many thanks Diane!Don & Vivienne Higgs
Don · 25 February 2019
Agent replied · 12 June 2024
Thanks you very much for your kind words, they are much appreciated and I was glad to help.Best Wishes Diane
★★★★★ 5/5
GoogleSpoke to Ben P on a number of occasions regarding my tenants and various maintenance issues. I’ve found him helpful, quick and polite and always willing to resolve issues and advise in the best course of action for me, my property and my tenants.
Paul · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for your lovely 5 star review, it is greatly appreciated and I will make sure I pass this lovely comments on - Lauren Ellison - Winsford Lettings
★★★★★ 5/5
GoogleTresa called shortly after I asked for a viewing on a property. She was very helpful, a delight to talk to, listened to what properties I'm interested in and straight away sent me over some houses which might be of interest.
Thank you Tresa.
Debbie · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review for Tresa. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleI have worked with many estate agents / branches, and the team at Butters John Bee Winsford are certainly one of the best. Professional, friendly, and a pleasure to work with. Tresa was super knowledgable during viewings and very helpful when answering any queries regarding the property. Don't sell your house with anyone else!!
Oliver · 20 June 2022
Agent replied · 19 June 2024
Thank you for your 5 star review and lovely comments much appreciated - Lauren Ellison (Sales Winsford)
★★★★★ 5/5
GoogleThank you so much Sophie you have bin very help full we are so glad to have you on board with use honestly I can’t thank you enough ❤️
Kirsty · 20 May 2024
Agent replied · 19 June 2024
Thank you for your kind review for Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleBoth Sara and Sophie has been extremely helpful. My viewings have been arranged promptly and they are both happy to help with any questions I have had. 😊 …
Victoria · 20 May 2024
Agent replied · 19 June 2024
Thank you for your kind review for Sara and Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleExcellent service from Sara Dickens today re the sale of our dad’s house, very professional and clear as to the process and costs. Would definitely recommend Sara and BJB.
Stephanie · 20 May 2024
Agent replied · 19 June 2024
Thank you for your kind review for Sara Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleAmazing team in winsford. Great service and communication. As a seller I felt heard and understood. Special thanks to Sophie, Sara, Megan & Ben. We'll done team 😊 …
Erin · 20 May 2024
Agent replied · 19 June 2024
Thank you for your kind review for Sophie, Sara, Megan and Ben . Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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