Every review we hold for the Winsford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe had the pleasure of being shown around our new home by the lovely Sara today. She made us feel so welcome from the start, and allowed us all the time we wanted to look around, get a feel for the place and take measurements etc. She was also very helpful in answering any questions we had and made us feel like we were in no rush, and could also arrange another viewing if we needed. Thank you for making our experience so positive Sara! :)
Katherine · 20 June 2023
Agent replied · 19 June 2024
Butters John Bee Estate And Lettings Agent Winsford
Thank you so much for your lovely review, it is greatly appreciated and I will make sure I pass this lovely comment on to Sara - Lauren Ellison - Winsford Sales
★★★★★ 5/5
GoogleRecently viewed a number of properties with Pat and Teresa.
They were both really helpful and knowledgeable. Pat also called the next day for feedback and listened to our needs she wasn’t giving up and made sure she matched us up to our dream home, which we viewed with Teresa.
Having dealt with numerous agents recently I have to say both Pat and Teresa are two of the most efficient, helpful and pro active ladies I have met.
If I was putting my house on the market this would be the agent I would choose.
Janet · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review. Please dont hesitate to contact the office if you need any further help. Butters John Bee Sales Team - Winsford
★★★★★ 5/5
GoogleI have completed a house viewing with Sara Dickens this morning I have to say sh was extremely friendly from the second she got out of the car. I took my daughter with me and she put me at ease as she was great with her too. She was very professional and informative and seemed passionate about her role. She also followed up with the things she said she would when she got back to the office, which I find sometimes is rare. I would definately recommend. Thanks again!
WMS · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review. Please do not hesitate if we can be of any further assistance. Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleI've bought and sold a few houses over the years and after some very good experiences with the BJB auction team I decided to sell my own home using the same estate agent and what a good choice that turned out to be! Sara, my selling agent, provided the most thoroughly competent, friendly and pain free experience I've ever enjoyed in home-selling. Typically this first visit is the most stressful of traumas where you're bombarded with queries and requests for documents you haven't seen in 15 or more years, but she took her time, gave me advice on what documents I would need through the process and who I could contact to get them if I couldn't find them. Thoroughly competent and a pleasant experience!
Pete · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review for Sara. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleCan't fault Butters John Bee so far. From initial contact to now everyone has been really friendly and helpful, and we've gone from first viewing to offer accepted in a matter of days because they've worked really hard to arrange things quickly for us. We had our viewings with Patricia, who was lovely and really committed to helping us find what was right for us without just seeming like she wanted to push a sale. We've then been dealing with Tresa in the office, who is so contactable and was back and forth with us and the vendor all day to ensure our offer was accepted. Hopefully the rest of our purchase progresses smoothly, but if we find ourselves back in the market any time soon, I think we'd be relieved to see that a property was listed with BJB as they make everything so easy!
Emma · 20 June 2023
Agent replied · 19 June 2024
Thank you for your kind review for Tresa & Patricia. Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleTresa was very helpful and made phone calls to myself updating me also got lots of properties in my price range & areas to look at
Paula · 22 November 2023
Agent replied · 19 June 2024
Thank you for your kind review for Tresa . Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleSara was amazing to work with, very accommodating and patient. Really enjoyed viewing properties with her, and her knowledge of each house. Extremely friendly and easy to get hold of, will definitely go back to Sara for future house purchases. Thank you!
Alohabh · 20 June 2022
Agent replied · 19 June 2024
Thank you for your lovely comments and 5 star review much appreciated - Lauren Ellison (Sales Winsford)
★★★★★ 5/5
GoogleMy experiences with Butters John Bee have been consistently positive. I would like to give special mention to SARAH DICKENS. I always felt well taken care of. Since I'm from Austria and my English isn't perfect yet, I often had trouble understanding different people on the phone. .My very pleasant experience with Sarah Dickens is she is kind, considerate and a pleasure to speak to on the phone. A very competent and kind person..
Anna · 20 June 2022
★★★★★ 5/5
GoogleSophie was efficient and kind, very helpful and straight to the point. Further communication via email and phone has also been very helpful
Oscar · 21 January 2024
Agent replied · 19 June 2024
Thank you for your kind review for Sophie. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 1/5
TrustpilotI am extremely dissatisfied with the…
I am extremely dissatisfied with the service I received from Butters estate agent. They failed to communicate with me about the progress of my property sale, ignored my phone calls and emails, and redirected me to a head office that never returned my messages. They also recommended a conveyancing solicitor that was shut down by the CLC (Council for Licensed Conveyancers) the day before I was supposed to move. Butters did not inform me of this situation and I had to take time away from work and waste my time and money to visit their Hanley branch in person because they wouldn't answer my calls. This has caused me a lot of stress and frustration and I do not recommend them to anyone.
Nick · 8 June 2023
Agent replied · 12 June 2024
Hi,We're sorry to hear about your situation. This isn't the five star level of service we strive for. If you'd like to discuss this further, please email reviews@bjbmail.com with details and we will pass to the relevant team to investigate for you.Thank you
★★★★★ 5/5
GoogleSara Dickens was very professional, enthusiastic and good at selling my house. What more could you want?
Derek · 20 May 2024
Agent replied · 19 June 2024
Thank you for your kind review for Sara Dickens. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleExcellent, friendly and knowledgeable.
Would definitely recommend.
Martin · 2 April 2026
Agent replied · 16 April 2026
Thank you for your kind review for Sara Dickens. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleMegan Henshaw has been really helpful getting our house purchase underway quickly. Thanks!
John · 26 July 2024
Agent replied · 25 August 2024
Thank you for your kind review for Megan. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotMy experience with Butters John Bee has…been excellent!
My experience with Butters John Bee has been brilliant from start to finish. My agent Elisha was so kind, helpful and professional...She mad me feel like I counted and that they genuinely wanted me to be successful in my new move. Always quick to get back in touch! I would definitely use them again!
Kerry · 6 September 2019
Agent replied · 12 June 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!
★★★★★ 5/5
GoogleVery pleased with the service provided, Sophie and Sara kept me well informed throughout the sale.
M · 29 May 2024
Agent replied · 19 June 2024
Thank you for your kind review for Sophie and Sara. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
TrustpilotFirst time dealt with butter John's bee…
First time dealt with butter John's bee and I must say i was very impressed . I purchased a property without any hassle . Special thanks to Georgia Johnson for always responding to my emails and my enquires. Many thanks guys.
Shazad · 2 July 2022
Agent replied · 12 June 2024
Hi,Thank you for taking the time to leave us a great review about your experience with us!
★★★★★ 5/5
GoogleHi, I’ve recently had absolutely outstanding service from the Winsford, Cheshire branch recently. They have sold my house within less than 10 days from its valuation. They said they would sell it quick and they have done exactly that. Lauren, Tress, Sara and Pat have all played a major part from the get go. They are lovely ladies and have been so friendly, encouraging and their advice and guidance has been phenomenal. Outstanding service all round! Well done Winsford!!
Tracey · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for your lovely review, it is greatly appreciated and I will make sure I pass these lovely comment on - Lauren Ellison - Winsford Sales
★★★★★ 5/5
TrustpilotJenna stelfox was magical all the way…
Jenna stelfox was magical all the way through our property search. She understood our situation from the start and was so helpful in everything she did for us. Although we didn't pick winsford as a place to settle we will definitely be keeping her in mind if we need somewhere nearby. Thank you Jenna!
Daisy · 1 August 2019
Agent replied · 12 June 2024
Dear Daisy, Thank you for your lovely feedback about Jenna. I means a lot that you took the time to provide us with this. I am really pleased to hear how happy you are with the service that Jenna provided. Kind Regards, Rebekka GillLettings Manager
★★★★★ 5/5
TrustpilotButters John Bee Winsford 👍
I think I’ve probably mithered these people more than most, especially Layla and tresa in finding a new property. I would like to thank them for there time and “patience” after finding a house that suits all our very long list of needs.“I would like to take this opportunity to thank all the team”!
Carl · 29 July 2019
Agent replied · 12 June 2024
Dear Carl, Thank you for leaving such great and detailed feedback about your experience with butters john bee Winsford estate agents. We hope to see you soon!
★★★★★ 5/5
GoogleSara from Butters John Bee in Winsfords has been most helpful in our search for a new home. She has gone above and beyond to help us in all ways possibe. I would recommend her without doubt to other potential customers.
Stuart · 20 June 2022
Agent replied · 19 June 2024
Thank you for your 5 Star review and lovely comments - Lauren Ellison Winsford (Sales)
★★★★★ 5/5
GoogleBrilliant estate agents.
Tresa was fabulous...viewed a property for my late mother last year..Tresa was so helpful and understanding.
Now its my turn & Tresa is helping me with the search. She is wonderful, friendly helpful and goes above &beyond.
Ke
Anita · 20 June 2022
Agent replied · 19 June 2024
Thank you for your lovely review and 5 Stars much appreciated - Lauren Ellison (Winsford Sales)
★★★★★ 1/5
TrustpilotAvoid! Use someone else in Creae
Avoid!Trying to purchase a property, made an offer within 1 hour of viewing and waiting nearly a week for feedback when we have to be chasing. I would not trust these people to sell my house if they dont go back to buyers.This is aimed at the Crewe branch specifically. Never answer the phone or emails.Update - the manager did reach out to say he was off today and would contact tomorrow as per complaints procedure- guess what no contact. Not even an apology from him or even his director. Shambles
Rob · 12 May 2023
Agent replied · 12 June 2024
Rob thank you for your feedback, I understand the branch manager has responded directly with you personally and you are engaged in conversation over any further requirements.
★★★★★ 5/5
TrustpilotSophie
I would like to thank Sophie for her kind and professional approach, when organizing a viewing for me. I would always reconnend her. Thank you 🙂
Lea · 19 October 2023
Agent replied · 12 June 2024
Thank you for your kind review for Sophie . Please do not hesitate if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
★★★★★ 5/5
GoogleMegan was great, she answered all of my questions and was really knowledgeable about the property.
Dave · 20 May 2024
Agent replied · 19 June 2024
Thank you for your kind review for Megan. Please do not hesitate to contact us if we can be of any further assistance. from the Butters John Bee Winsford Sales Team
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