Butters John Bee Winsford reviews

★★★★★ 5/5

Google

Sara from butters jb in winsford was a delight to have value our home .she was very pleasant a helpful she took her time to explain everything they offer about selling your property .she was very supportive to everything we needed to know . This is our 3 property we have used butters for all our homes we’ve sold with them I would definitely recommend butters We’ll done Sarah looking forward to speaking soon .

Lynn · 23 September 2023

★★★★★ 5/5

Google

Communication 10/10 Tresa is always in contact with any updates and always very approachable when we have any quieres.

Jackie · 21 March 2024

★★★★★ 1/5

Trustpilot

3 months of a sale only at week 1 due to Butters

Aweful, Trustpilot has 3.6 reviews Crewe 2.6. I wouldn,t recommend Butters for Shared Ownership properties, they have caused a March to May sale only to be at the 1st week stage of applying. Advised me the buyers had past at the start, but hadn,t, 3rd month still haven,t. I gave them a months head start before my purchase. They haven,t completed the necessary proof after the 3rd month, caused stress beyond belief, ignored calls chasing, never returned my calls week after week, until I witheld my number then answered, incompetant ruining my sale, my purchase and created costs I wouldn,t have occurred if they had got their facts right, to leave my sale 3 months having done nothing, and the Manager never gets involved to apologise or put right. I even received an email one Friday night at 9pm after several weeks of the sale stating that they had taken my house off the market inbetween the sale, the next day Gary the Manager emailed ignore it it,s an error, no apology to the stress I had at 9pm. The Housing association said they dont send the correct ID or finances after the 3rd month Ive done in 2days my end for 4 houses. I've never known an estate agents like them. They have caused me hell. Their Alsager branch also ruined my mum's sale after 15weeks their Manager Amy on me chasing said "theres no rules on how long a property takes" rude, unhelpful and we are still in our houses due to them, it hasn,t affected them, just our lives. They focus more on all their annual leaves. I've cancelled a holiday and courtcase due to stress with this agent having to do their job for them, they charge ridiculous costs to previous agents before and incompetetant for 3x the costs. It,s due to my determination thats gained the Housing association,s support to get this Agent to get their act together, but they still even now have not, after 3x the chances of getting them to "simply supply the correct proof of stage 1 week 1"!!!! Everyone I,ve told what I,m going through are appauled.They are affecting the buyer aswell as the seller.

Heidi · 7 May 2023

★★★★★ 1/5

Trustpilot

Incompetent estate agents

Incompetent estate agents. They don't ring you back or provide any confirmation by phone or email about offers being rejected. They're untruthful & dishonest. We were told we had to go through their broker to get a good chance of getting a mortgage as there were other offers. They then told the seller not to go with us and to go with another couple (who then pulled out and we were asked if we wanted to put an offer back on).Clearly chasing commission and primarily on the sellers side not the buyers. We wasted a ridiculous amount of time back and forth with them and got nowhere, I absolutely do not recommend you sell or buy here.

Michael · 27 April 2023

★★★★★ 5/5

Trustpilot

We dealt with Charlotte at the Hanley…

We dealt with Charlotte at the Hanley office. We found her extremely heloful and easy to talk to. Would highly recommend for anyone looking to move house for the first time as we did. I had so many questions and Charlotte made sure I understood everything completely and made the whole process allot easier.

Paige · 23 February 2019

★★★★★ 5/5

Google

Tresa was so helpful, friendly and lovely to talk too. The process was very quick and easy, feel very supported.

Lou · 20 February 2024

★★★★★ 5/5

Google

Sophie was on time , very supportive and informative , she allowed us time to walk around a few times and didn't rush us

J · 22 November 2023

★★★★★ 5/5

Google

Fantastic service from Lauren and her team from start to finish. I would 100% recommend BJB if you are looking to buy or sell your property. Thanks so much, Lee

Lee · 20 June 2023

★★★★★ 5/5

Trustpilot

Liz Thompson superstar

Over the past few years medical circumstances have ment that finances have been very tight, thanks to the support and understanding of Liz Thompson my family kept a roof over their head . Thank you so much Liz it helped take a whole layer of stress out of a terrible situation

Mary · 10 May 2020

★★★★★ 4/5

Google

I’ve been house hunting since the beginning of the year and it’s so refreshing to be met by an agent that actually knows something about the property. Being shown around by Patricia Rigby I actually felt like I was viewing with a friend (I have been viewing on my own) and she was very encouraging, even discussing possible renovation options with me. Fantastic!

Karren · 22 May 2024

★★★★★ 5/5

Google

Megan was very helpful and professional when I enquired about some properties. Would highly recommend!

Connor · 20 May 2024

★★★★★ 5/5

Trustpilot

Great service

Great service. Georgina Johnson was very helpful and always there for any questions I had. Would definitely use these again 🙂

Hayley · 19 January 2024

★★★★★ 5/5

Trustpilot

I am very pleased with the service…

I am very pleased with the service recently received from Emma Sandland at your Crewe lettings office. She was very professional yet friendly. I will have no hesitation recommending her service and will use butters again once I have a property come available for rent. Thank you Emma regards Mr T .Crewe

Gillian · 17 October 2019

★★★★★ 5/5

Google

Thank you to Sara for her kindness sensitivity and enthusiasm in valuing my Mums house recently, she was great!

Cathy · 20 February 2024

★★★★★ 5/5

Google

Today I had the absolute pleasure dealing with a very professional Lovely young woman from butters John bee estate agents in Winsford. Nothing was to much trouble and she really gave me the time I needed to view the property, which in my opinion is very rare in this market Place. I would not hesitate in recommending this Lady to anyone looking to buy a property. her name is Sara Dickens from butters John bee in Winsford.

Alex · 20 June 2023

★★★★★ 5/5

Google

I recently both sold and bought through BJB Winsford. The entire team are absolutely fantastic to deal with and have a very friendly and personable approach. We sold the property within 10 days of being live and for over the asking price, whilst securing a great deal on the property I purchased. Massive thank you to all the ladies but in particular to Patricia and Lauren who I worked closely with. Will definitely sell with BJB again!

Archie · 20 June 2023

★★★★★ 5/5

Trustpilot

Great Communication

We have some issues with our property which we have been renting, Danielle has been a great help throughout . Communication is good as is understanding of this issues . All issues have been solved as soon as has been possible even under the current Covid 19 situation.Thanks Danielle !

Selina · 24 April 2020

★★★★★ 5/5

Trustpilot

I have just found a house to rent…

I have just found a house to rent through using this letting agent (Michael Ferris), from start to finish of me searching for a property, to me signing the paperwork, Michael has been professional and supportive throughout. He has made it very easy, from the online viewing which allowed me to see a very detailed, clear view of the property to the actual physical viewing. I didnt feel rushed, and he provided me with thorough information about the property and process. I am very happy with the service i received and would definitely recommend this agent to family amd friends. If i could give more than a 5 star review i would!

Natalie · 14 November 2020

★★★★★ 5/5

Google

Sophie has been amazing to work with on the reservation of Plot 8 Horseshoe

Sharon · 20 May 2024

★★★★★ 5/5

Google

I received such amazing service from Pat and Sarah. They both listened to me and I felt at ease straight away. They were kind and patient and went through the process ensuring that I understood everything. The treatment I received from Pat and Sarah both in the office and in my home was polite and professional. I would highly recommend them both

Michelle · 20 May 2024

★★★★★ 5/5

Google

Tresa has been really helpful in helping us begin the process of buying our first home :)

Kellie · 21 March 2024

★★★★★ 5/5

Google

We had 3 viewings for some properties. Tresa was particularly helpful in showing us around. She made what was a stressful period enjoyable. It was much appreciated.

Roxan · 25 July 2023

★★★★★ 5/5

Trustpilot

I can't thank Grace Thompson and team…

I can't thank Grace Thompson and team enough for all the help and support in these difficult times to get our perfect property, grace has had tears and worry from myself and put me at ease and went above and beyond from beginning till the end, absolutely great service

Joanne · 9 June 2020

★★★★★ 5/5

Trustpilot

Review from a very happy landlord:

I am a landlord and this is the second time I have rented my property through Butters John Bee. Michael Ferris from the lettings department was my contact at the Crewe office. From start to finish, the service has been faultless. Communication has been excellent, and all emails answered quickly and phone calls returned promptly. I'd like to say a big thank you to Michael and also to Corrie who have helped and guided me along the way. I have no hesitation in recommending the lettings department and have nothing but praise for Michael and Corrie. I will definitely be using Butters John Bee again to re-let the property when it next becomes vacant.

Mrs · 25 September 2020