Trusted Agent profile

Hamptons Windsor reviews

4.3

★★★★★ Great

135 reviews across 2 platforms

Hamptons International, 52 High Street, Windsor, SL4 1LS

Hamptons's Windsor office at Hamptons International is rated 4.3 out of 5 across 135 reviews on two platforms, including 133 Google reviews rated 4.3.

Google logo

4.3 / 5

133

Reviews on Google

This office

Yell logo

1.0 / 5

2

Reviews on Yell

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Windsor office, from every platform, shown as written. First names only.

5/5

Google

We recently sold our house with Hamptons and we are very happy with the wonderful service we received throughout the process. Our conveyancing solicitors were awful, but Jackie at Hamptons chased continually to ensure we completed the sale as quickly and efficiently as possible. If it wasn’t for Jackie I think we’d still be waiting on the solicitors now!

Lynne · 17 June 2023

Agent replied · 16 June 2024

Thank you for your wonderful review Lynne. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Google

I bought our first house from Harvey Williams here at Hamptons Windsor. He was most professional, helpful, friendly and attentive and made the property hunting process so much easier from beginning to end - right through to the keys being handed over. I highly recommend Harvey as well as Hamptons Windsor.PositiveResponsiveness, Quality, Professionalism

Annie · 17 June 2022

1/5

Google

Completed an End of Tenancy clean for a tenant of this company with the tenant now refusing to pay! No help or guidance from Hamptons at all. Poor service and people associated with this company do not pay suppliers - AVOID

Dan · 4 September 2025

5/5

Google

A Great service, that produced a quick seamless sale in a highly professional manner.

Emma · 11 July 2025

Agent replied · 9 September 2025

Thank you for your positive feedback on our service! We pride ourselves on providing efficient and professional services to our customers. We are thrilled to hear that we were able to make your sale process seamless. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

Great experience with Windsor branch. Martine & Maxine both honest & kind. Had interacted with tens of other agents in Maidenhead & Windsor, having been left outside for 20 minutes in sub-zero, price-war entered and shown around homes full of mould, Hamptons Windsor definitely stood out from the crowd & an honest agent was a tick-box for us.

Jarrad · 17 June 2023

Agent replied · 16 June 2024

Hi there Jarrad, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.

5/5

Google

I've been looking for a place to move since January 2018 and I didn't have much luck. I lived about five hours away from where I wanted to move to and I seriously hated wasting my time for a bunch of visits that weren't suitable. I had a nice budget but the houses were either boring or too small, too far from the center of town... Jiya of the Windsor branch went out of her way to listen to all my requirements. She set up a couple of appointments (all in the same street) and told me I had to see the first one right away. I was an hour late because the appointments I had before ran over, but she waited with the owners. The place was perfection, every single aspect of it suited my needs and I fell in love with it. She stayed in touch with me to help with every administrative aspect after I made an offer. Overall, this was an amazing experience. The move was as seemless as could be!

May · 18 June 2019

Agent replied · 16 June 2024

It is fantastic to recieve such positive feedback about Jiya and the team, they will be delighted to read your review. We are so pleased your luck has changed and you have now found a suitable property, we hope you are settling in well! We take customer feedback very seriously and appreciate you taking the time to provide us with a review, thank you.

1/5

Google

Rented a property through Hamptons during which time all the maintenance was never carried out so lived with mould and damp on the kitchen ceiling. Not to mention the broken washing machine and hob. When the tenancy came to an end they were unhelpful and rude and difficult to get in contact with. Would never recommend.

Hannah · 17 June 2023

Agent replied · 16 June 2024

Hi there, Hannah, Thank you for taking the time to get in touch regarding your experience at Hamptons Estate Agents Windsor. We apologize for any inconvenience caused. Please send us an email with the details of your experience to customercare@hamptons.co.uk and we will assist you accordingly.

5/5

Google

The team at Hamptons are a pleasure to deal with - and it's good to feel that you're in safe hands!

Faye · 13 February 2025

Agent replied · 16 June 2024

Thank you for your review Faye. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

1/5

Google

Just had the misfortune of dealing with Angelica in letting she ends call if she doesn’t like what she hears !!!!! Oh it gets better more to come this company think they can act as they want with a persons deposit well let’s go hampton’s….stay away from lettings with this company

Marilyn · 17 June 2023

Agent replied · 16 June 2024

Hi Marilyn, we sincerely apologise that this is what you experienced. This is not the standard Hamptons Estate Agents Windsor sets. Please could you send us an email to OmariQ@hamptons.co.uk, so we can get in contact with you. Thank you.

5/5

Google

WE have recently sold a house and a flat in Eton through Hamptons and have been delighted with the professional and excellent service throughout the process. Jackie from Hamptons managed the sale through exchange and completion. She was outstanding in liaising with our buyer and solicitors and was hugely responsible for it's success. We would unreservedly recommend Hamptons In Windsor

Julie · 17 June 2022

Agent replied · 16 June 2024

Thank you for taking the time to leave us a review Julie. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Nick, Sebastian Jackie and the team gave us professional and supportive service in the long haul of our house sale. Nick oversaw our sale and provided us with his professional advice and always kept us informed which was so important as we live abroad. We will recommend Hamptons to others.

Cleo · 17 June 2021

5/5

Google

Brilliant service and great communication. Sebastian Stanford-Smith was superb and very professional. I would highly recommend using Hamptons in Windsor.

Cameron · 18 June 2019

Agent replied · 16 June 2024

Thank you for taking the time to leave us a review! We take great pride in offering the very best service and are delighted to recieve such positive feedback about Sebastian, he will be thrilled to read your review! Thank you again.

5/5

Google

Martine co-ordinated some tough hurdles so that we could move into the house we wanted in Windsor. She will know what I’m talking about. Never absent, always on it. Thoroughly professional and I’d recommend her as a tenant like I am now, or If I was letting a property I’d choose her to look after my interests. Great experience 5 stars without blinking. David

David · 17 June 2020

Agent replied · 16 June 2024

Thank you for leaving us a review David, we are delighted to hear that Martine had such a positive impact on your experience with us and in particular that she provided a thoroughly professional service. We look forward to sharing your review with the team, thank you again.

5/5

Google

My partner recently sold her mother's property in Helena Road, Windsor, and they could not have done more. They kept us well informed and were helpful throughout the whole process. Well done to Jackie and all the team at the Windsor branch!

Alan · 17 June 2023

Agent replied · 16 June 2024

Hi Alan, thank you for your review. It is great to see that the team provided you with their standard exceptional service. We hope you enjoy your new home!

1/5

Google

Very weird agents. They are sending us new homes everyday, and when we ask to view one of them, no answer

Tansu · 30 July 2024

Agent replied · 29 August 2024

Hi Tansu, We apologise for any inconvenience caused. Please send us an e-mail on Customercare@hamptons.co.uk for us to investigate this matter and assist you accordingly.

5/5

Google

We had a positive experience from start to finish with Hamptons. Nick, Lilly and David did a great job at not only securing a buyer for our property, but also negotiating on the property we were hoping to buy. Communication was good throughout and the process went as smoothly as it could. We wouldn't hesitate to recommend Hamptons Windsor.

Hayley · 17 June 2020

Agent replied · 16 June 2024

Thank you for leaving us a review. We take customer service very seriously and are delighted to hear that the team had such a positive impact on your experience with us, particularly Nick, Lilly and David. It is wonderful to hear that communication was to a high standard and the process went smoothly. We take great pride in our people and look forward to sharing this feedback with the team. Thank you again!

1/5

Google

Rented me a premium apartment, without doing any due diligence, landlord had outstanding debt of with utilities provider for 18 months prior to my tenancy. Did not provide mailbox key for weeks after taking occupancy, so couldn’t access warning letters. Utility provider cut off supply was without heating or hot water for 6 weeks during covid as result of their incompetence. Nearly 3 months since tenancy ended, have received £0 deposit yet despite 98% of the deposit being uncontested. Have gone out of their way to delay, claiming for items not mentioned in check out, send TDS the full amount to adjudicate for only a tiny claim. Absolute disgrace.

Neil · 17 June 2022

5/5

Google

Jan Mercer, was fantastic, thoughtful and professional and always with a smile, as I bet it gets boring continually showing a potential buyer a home, she made the process smooth and easy, thank you

Richard · 22 July 2023

Agent replied · 16 June 2024

Thank you for your wonderful review Richard. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Google

All the staff involved in marketing , leading to the successful letting of our property within short period of time , were extremely helpful, every step of the letting process handled professionally, efficiently without much fuss just like every letting carried out by Hamptons at Windsor for us in the past 4 years. Aftab Siddiqui

A · 17 June 2020

Agent replied · 16 June 2024

Thank you for leaving us a review. We are delighted to hear the team in Windsor has provided you with such a high level of customer service for the past four years. Feedback of this nature is very important to us and we look forward to making them aware of your feedback. Thank you again.

3/5

Google

Excellent communications from the office staff; I always knew I'd get a swift and helpful response from Victoria or Emilia to any query. Area for improvement: it would be helpful to have a little more information when starting the rental than merely a quick hand-over of keys. To take just one example: a quick explanation of the little black toggle on the key ring (which opens the gate from the housing block to the shopping centre) would have been most useful!

Gerwyn · 17 June 2021

1/5

Google

Disappointing... Got robbed through the vendor that Hamptons assigned to our house to do roof repairs . Hamptons actions are silent and useless, no support, no solution. ( rental property management)

Maria · 17 June 2023

Agent replied · 16 June 2024

Hi Maria, We appreciate you taking the time to leave a review. We sincerely apologise for the experience you have had with us. Please send your contact details to customercare@hamptons.co.uk and we will happily help rectify this matter.

5/5

Google

The service we have received has always been good during the time Hamptons property managed the property we rented for 9 years. More recently Denise Chard has been a great support in helping tie things up when moving from the property.

Marie-anne · 19 June 2014

5/5

Google

We had a very positive experience buying through Hamptons, from the first viewing right through to the support given to us through the final stages. Would thoroughly recommend.

Sarah · 17 June 2023

Agent replied · 16 June 2024

Thank you for your review Sarah. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Fantastic company. Kept us totally up to date with the sale of a deceased relatives property. Would highly recommend them, they went above and beyond. Thank you

Joyce · 17 June 2023

Agent replied · 16 June 2024

Hi there Joyce, thank you for leaving such a wonderful review. We pride ourselves on our customer service and are pleased to know that we provided you with the best. We wish you many happy memories in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Hamptons's Google reviews

Questions about Hamptons Windsor

How many reviews does Hamptons Windsor have?

Hamptons's Windsor office has 135 reviews across two platforms: 133 on Google, 2 on Yell.

What is Hamptons Windsor's rating?

Hamptons Windsor is rated 4.3 out of 5 across all 135 reviews, and 4.3 out of 5 on Google from 133 reviews.

Where is Hamptons's Windsor office?

Hamptons Windsor, Hamptons International, 52 High Street, Windsor, SL4 1LS.

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