Hamptons reviews

★★★★★ 1/5

Google

The letting side was perfect; Martine had been nothing but great and helpful and understanding. Nightmare starts after the tenancy began; virtually zero support from the property manager; had a blocked drain and it took them over 3 days to send a plumber to sort it out. I did send a detailed e-mail about the inconsistencies with the inventory, but was sent from one department to another. Finally checked out and same items which were pointed out at the beginning of tenancy being discussed again. They have a habit of asking for same thing 3 or 4 times. It doesn't seem like you are dealing with a company, rather disconnected and disoriented individuals. I feel for the landlords, perhaps this is Hamptons modus operandi, dont provide property management services, tenant will move out and they can charge fees from landlords again. Update: as indicated in the response from owner, I did send an e-mail with my contact details, it has been over 3 months and no contact. I really wish there was a way to remove all stars; as they do not deserve even one.

Shoaib · 17 June 2023

★★★★★ 5/5

Google

David and Nick did a fantastic job. They were so responsive and helpful during our search and then really helped push through our purchase which was a bit tricky. Sale went smoothly too. They added so much value with helping with removal men when the date changed, pricing for future renovations etc. Fabulous team.

Leona · 18 June 2019

★★★★★ 5/5

Google

Jiya was great during the negotiation and referencing process for the rented property in which I moved in despite my challenging personal situation and short timescale. I felt she went the extra mile to make things work and was always available to answer questions and keep me updated during the whole process!

Tim · 18 June 2019

★★★★★ 5/5

Google

We really enjoyed working with Harvey from Hamptons, he has a very personable, non pushy manner and worked hard to find properties that met our search criteria. He reminded us a lot of our positive experiences with realtors in the US - making the search personal and focused on understanding exactly what we were looking for and proactively bring potential properties to our attention - including those that we overlooked on internet screening... thanks Harvey!

Rich · 17 June 2021

★★★★★ 5/5

Google

Really happy with the support of Hamptons, and specifically Jan, with our recent house purchase. Thank you!

Ashleigh · 13 October 2025

★★★★★ 5/5

Google

Jiya was very helpful at all stages of the process of finding and renting a property, particularly in arranging viewings in a short time period and flexing to our needs. She was also very responsive throughout the leasing process, which was highly appreciated.

Andrea · 17 June 2020

★★★★★ 5/5

Google

Outstanding customer service from everyone at Hamptons windsor. We recently rented an apartment through Hamptons and they could not have been more professional. From the moment a lovely member of staff Maxine did the first viewing they made the whole matter very hassle free. Martine had all the paperwork completed promptly and everyone returned my calls immediately . We had one very minor maintenance issue and that was completed with a couple of days. I would highly recommend Hamptons and would like to thank all the staff there for their help.

Sara · 17 June 2022

★★★★★ 5/5

Google

Victoria Holt helped me find a beautiful flat in Windsor. Being new to the country and area everything was new and I'm sure I asked some silly, basic questions! But Victoria was friendly, patient, and professional and was great from the first viewing to even after I signed the contract to the new flat. I was extremely satisfied with the service as well as the variety of homes she showed me and impressed with her knowledge of the neighborhoods.

Rose · 18 June 2016

★★★★★ 5/5

Google

Martine and the team were very professional and lovely while my searching for a flat. They were quick to respond to my emails and all my questions about documents and references. Moreover, as a first-time alone tenant, they gave me very helpful advice.

Claudia · 18 June 2019

★★★★★ 5/5

Google

I have recently sold my flat through Hamptons, and I have been very happy with their service throughout the process. My first sale fell through at the last moment and they leapt into action to find me another buyer. Their efficiency and professionalism made what was a stressful situation much more manageable. I would definitely use Hamptons again in the future. Many thanks to the Windsor team!

Samantha · 17 June 2023

★★★★★ 4/5

Google

Jiya and team at Hamptons were amazing. We were moving from the states and they did all they could to make it easy for us. They sent us videos and pictures of the place and got us in the day we arrived.

John · 18 June 2019

★★★★★ 5/5

Google

I don't know if you have employee recognition schemes at Hamptons but if you do can I please put forward Victoria Holt. This is the first time I have dealt with Victoria in letting my property and I have to say without any hesitation you have an absolute star. She is informative, efficient, professional and extremely pleasant to deal with and I am very happy with dealing with her. Don't let her go!!! Kind regards, Meena Patel

Meena · 18 June 2016

★★★★★ 5/5

Google

First time I have dealt with Hamptons and have to say it has been an absolute pleasure My contact there was Vicky Holt who was absolutely fantastic and so helpful I would not hesitate in recommending both Hamptons and especially Vicky

Mike · 18 June 2019

★★★★★ 5/5

Google

Hamptons were fantastic throughout the process. Prior to signing with them I was with one of their competitors, but found them hard to deal with. Hamptons were a joy sending well qualified potential buyers and communicating well with us through the process. Their management of the sales progression helped to reduce the stress created by an extremely difficult purchaser. I would recommend them to anyone

David · 17 June 2023

★★★★★ 5/5

Google

Jiya Saeed was fantastic. She was patient and helpful. Even when she was on leave she made sure we received everything we needed. Thanks to Jiya and the team we have a lovely place to live for the next year!

Kim · 18 June 2019

★★★★★ 5/5

Google

Hamptons of Windsor worked as a team. They were responsive , caring and efficient . Brilliant communication from the whole team and a first class service given to all parties . Really grateful for the support . My advice …. Choose this team !

Susan · 22 August 2024

★★★★★ 5/5

Google

We had a very good experience selling our house with Hamptons. Nick was especially proactive in finding us the perfect buyer and keeping us updated with regard to progress. Thank you to everyone, who was involved with our sale.

Helen · 18 June 2019

★★★★★ 5/5

Google

Worked with George and the team who were great and helped get our purchase over-the-line!

Steven · 17 June 2023

★★★★★ 5/5

Google

I live the other side of the world and my property agent in Windosr is the best. Top rated Heather. Very dedicated and gets the best things done. Thanks Heather and Hamptons top service. Cheers Ant ... Sydney

Anthony · 18 June 2019

★★★★★ 5/5

Google

I would Highly recompense this company. They are thorough professional and very freindly. Special thanks to Martine.. As I was new in UK, they made it so easy for me get a House here. Thanks..

Rizwan · 17 June 2020

★★★★★ 5/5

Google

I can't recommend Harvey and the rest of the team at Hamptons highly enough. They were on top of all of the paperwork, responded to calls and emails straight away, and were just an overall a pleasure to work with. I would definitely recommend them to anyone looking to buy in the Windsor area.PositiveResponsiveness, Quality, Professionalism

Angela · 17 June 2022

★★★★★ 5/5

Google

After a very stressful time, it was such a pleasure to deal with Jiya and the team at Hamptons. They were very helpful in finding us a lovely house to let and I would highly recommend them.

Pat · 18 June 2019

★★★★★ 5/5

Google

We bought our first house recently, the process was extremely long due to the chain, however Jan and Jackie where great at hand holding and answering my never ending questions. Jan in particular called me on her day off to tell us our offer had been agreed! They have been very friendly and professional throughout the whole process.

Sophie · 26 March 2025

★★★★★ 5/5

Google

Fantastic lettings team. Jocelyn, Sarah and Martine are an all-star team. They have made both the viewing and the process thoroughly enjoyable. We sincerey couldnt have asked for more. Communication was prompt and efficient and the viewing was conducted with such care and good vibes that we were left impressed. Really well done!

Rossemberg · 19 December 2023