Trusted Agent profile · Windsor
★★★★★
135 reviews across 2 platforms
Hamptons International, 52 High Street, Windsor, SL4 1LS
Hamptons's office in Windsor, at Hamptons International, is rated 4.3 out of 5 across 135 reviews on two platforms, including 133 Google reviews rated 4.3.
Every review we hold for the Windsor office, from every platform, shown as written. First names only.
5/5
GoogleMy experience with Hamptons in being doing amazing! Since the first time I went to the house I felt embraced. All the rent process was super professional and people who work there are helping me to take care of my stuff even without my fisical presence. I am grateful to see how Martine and the rest of the team are engaged and open to help and provide a good service!
5/5
GoogleExecellent service from Jan at Hamptons - very impressed with her professionalism and care especially as selling a property is so very stressful
Thank you for taking the time to leave us a review Kate. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleWe rented a flat through Hamptons and it was our first property that was managed by the estate agent. We had a very pleasant experience from start to finish - they were very responsive, efficient and reacted to all our concerns promptly. Would highly recommend.
Thank you for taking the time to leave us a review. Customer service is very important to us and as such we are thrilled to hear that from start to finish you were provided you with supportive and efficent service. We look forward to sharing your review with the team and hope you have settled nicely into your new home.
5/5
GoogleWe spent 5 years in the UK and lived in an apartment rented through Hamptons in Windsor. The support provided by the team, with a special mention to Denise Chard, was exceptional!
5/5
GoogleMy experience with Hamptons in being doing amazing! Since the first time I went to the house I felt embraced. All the rent process was super professional and people who work there are helping me to take care of my stuff even without my fisical presence. I am grateful to see how Martine and the rest of the team are engaged and open to help and provide a good service!
5/5
GoogleI recently had a very tight turn round to finding a home recently in Windsor and found Hamptons to be amazingly helpful . I had a super chap named Jimmy Anderton from their Windsor office who basically held my hand and guided me very clearly and calmly through this process as I was a first timer at renting.His patience, and commitment in helping me find our current home went beyond amazing and made a truly stressful week so much easier. I would highly recommend Hamptons for their professional & friendly advice and look forward to dealing with them again in the near future when looking to purchase my next home.
5/5
GoogleGreat result from Sarah and the rentals team. They found a new tenant for our flat immediately. Thank you
Thank you for your review Tim. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
1/5
GoogleDenied a viewing on a property in Windsor regardless of the sellers having not accepted an offer. Reasons provided were illogical. Can only assume it was to assist another buyer on their books. Odd behaviour.
Thank you for leaving us a review. We would welcome to opportunity to comment further but unfortunately are unable to find you on the system. Please do email customercare@hamptons.co.uk should you wish for us to investigate further.
1/5
GoogleVery disappointed with Hamptons, we were told David would ring us regarding a viewing of a property. Despite ringing the office twice, still no communication. Not very professional.
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
1/5
YellHampton’s Windsor
Stay away from this company they send out snagging after a 3 year tenancy to keep deposit read other reviews Well they have picked on the wrong person I will take this all the way and show a company up for what it is let the battle begin the staff are rude if you read my google review
2/5
GoogleThey are respond quickly but absolutely not friendly and not helpful if you have any problem with your apartment the best thing what you can do is do it yourself.They are not going to help you with your problems
Thank you for taking the time to leave us a review. We take customer service very seriously and whilst we are pleased to hear the team have been quick to respond we are naturally disappointed to read of your dissatisfaction with the overall service. We always look to improve our services based on the feedback we receive and would like to invite you to email customercare@hamptons-int.com with any further information so we can look into what exactly happened during your experience with us. Thank you again.
5/5
GoogleHamptons Windsor recently sold our house in Datchet for us and we can't say enough about them. They were so efficient and professional - we particularly liked the fact that the manager sent around three negotiators from the office to get to know the property personally. I really felt that I could trust them to show the house as well as I might have myself, which is saying something! Well done and thanks again.
5/5
GoogleGreat service from Seb, Lily, David and all the team at Windsor....they worked tirelessly to get things through and were highly professional, whilst always updating us on status - highly recommend them.
Thank you for leaving us a review Leigh. It is wonderful to receive such positive feedback about the team and in particular that Seb, Lily and David worked tirelessly to ensure a successful transaction. We take great pride in our people and look forward to sharing your review with the team. Thank you again.
4/5
GoogleGreat service from the Windsor branch only reason 4stars is due to the service from the repairs that as of yet still havent been done but other than this Hamptons Windsor have been amazing
Thank you for leaving us a review. We take customer service very seriously and as such are very pleased to see you have received a 4* service from the Windsor office. We appreciate your feedback and ask if you have any further suggestions as to how we may improve our services to receive 5*s in the future, please email customercare@hamptons-int.com
5/5
GoogleWe would like to give Heather Fraser a huge thank you for managing our flat - nothing is ever too much trouble for Heather and she always remembers every little detail about the property.
Thank you for taking the time to leave us a review. We take customer care very seriously and are delighted to hear that Heather has provided you with a 5* service, thank you again!
5/5
GoogleI was really happy with Ms Jiya Saeed and her professionalism during the process of finding an apartment. Overall the Hampton team is always very cooperative and always ready to help.
Thank you for leaving us a review. Customer service is very important to us, so it is wonderful to hear that Jiya and the team had such a positive impact on your experience with us. It is especially great to see that the team were always happy to help and we look forward to sharing your feedback with them. Thank you again.
5/5
GoogleGreat service from Hamptons international's Windsor office. I've used the company twice now (once in Chiswick) and everything has gone very well. Multiple people were always ready to help me.
Thank you for leaving us a review. We take great pride in offering a high level of customer service and as such are delighted to receive such positive feedback about the service our Windsor team provided you. Feedback is very important to us and we look forward to sharing your review with the whole team. Thank you again
5/5
GoogleReally good experience purchasing our house with David at the Windsor branch of Hamptons. Always available and quick to respond. Nice team in the office too. Maria and Izzy
Thank you for your review. Customer service is very important to us and we are thrilled to hear the team provided you with a 5* service, particularly David. We take great pride in our people and are thrilled to hear communication was to a high standard and the team was always available. We look forward to sharing your review with the team, thank you again.
5/5
GoogleSebastian & the team handled the sale of my mothers house very well. We are certainly received good advice & service from the Hamptons Windsor office.
Thank you for your review John, it is fantastic to hear that Sebastian and the team provided you with such a high level of service and we look forward to sharing your feedback with them. Thank you again.
4/5
GoogleMaintenance is very good
5/5
GoogleWhat an outstanding agency...professional, courteous, excellent knowledge of lettings (corporate and private), communicative, etc. The list goes on. I thoroughly recommend Hamptons.
Thank you for taking the time to leave us a review. We take great pride in offering a high level of customer service and are thrilled to hear you had such a positive experience with the team in Windsor. It is particularly fantastic to know the service was outstanding and the team were courteous and professional. Customer feedback is very important to us and we look forward to sharing your review with the team. Thank you again!
1/5
YellStay well clear
Rented a property from this company in Windsor. Vacated clean and tidy and received £600 bill for cleaning, £90 to change/replace 2 lightbulbs. Additional costs for things like an insect had died near one of the light fittings. Wow.
5/5
GoogleMartine and the whole lettings team were fantastic to work with. They were quick to understand what type of property we needed and found us the perfect place. All the admin and paperwork went smoothly and we were in the new place in under a month. Highly recommend.
5/5
GoogleI want to give my best feedback to Denise Chard who's been the property manager during the time I've let a flat in Windsor. She's been very professional thorough out the tenancy, always quick to respons on queries and always very friendly. Thank you for making things easier.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hamptons's Windsor office has 135 reviews across two platforms: 133 on Google, 2 on Yell.
Hamptons Windsor is rated 4.3 out of 5 across all 135 reviews, and 4.3 out of 5 on Google from 133 reviews.
Hamptons Windsor, Hamptons International, 52 High Street, Windsor, SL4 1LS.
